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-   -   Ryanair named 'worst short-haul airline' (https://www.pprune.org/rumours-news/616948-ryanair-named-worst-short-haul-airline.html)

Auxtank 5th Jan 2019 09:53

Ryanair named 'worst short-haul airline'
 
https://www.bbc.co.uk/news/business-46761330

"A Ryanair spokesperson said the airline's success was not reflected by the survey"

Yup. No.

sonicbum 5th Jan 2019 11:31

Regardless, they will still fly 140M plus cheap pax in 2019 and employ 5000 cheap pilots and several thousand cheap cabin crew.

Auxtank 5th Jan 2019 11:42


Originally Posted by ManaAdaSystem (Post 10352484)
This post will last 5 minutes.

Forgive me but it's done well over an hour now.
Perhaps it's because it's a news item relating to Aviation and this froum is the News and Rumour section of the Professional Pilots Rumour Network. I don't know just a guess.

Anyway, I posted it because I was rather amused by Ryanair's reaction to it and the carefully crafted vocab of their spokesperson.
Brought a chuckle to my morning coffee and biscuits.

Asturias56 5th Jan 2019 12:13

Never say never - they fly to places other people don't - and if its a choice between an hour on Ryanair or a 5 hour train journey at weird times.....................

I avoid them but at least you know what you're going to get service -wise whereas a lot of "full service" airlines are anything but these days - I see BA crawled off the bottom in the listings after several years

edi_local 5th Jan 2019 12:25

Would be interesting to know why these people voted it the worst. Perhaps they fell foul of their well known rules and had to pay up?

Personally I've used them several times a year since 2001, well over 70 flights now and never had a single issue, not even a delay (other than once I got caught up in a bomb scare at Kaunas airport which I can hardly blame FR for). It's funny, I have a friend who pays attention to every negative FR story out there, claiming they are a disgrace and he will avoid them. He's flown with them 3 times. Every time he arrived at his destination early, the flights were the cheapest by far, had good times and he even sat with his travel partner without paying for seats either. He's had nothing but good experiences but just likes to jump on bandwagons, as do a lot of FR detractors. Whatever they are doing they need to keep doing it. Surveys like this don't reflect on the fact that they are one of the most successful airlines in the world.

And no, I'm not an FR employee, I have absolutely nothing to do with them, just a very satisfied customer.

Stan Woolley 5th Jan 2019 12:45


Originally Posted by edi_local (Post 10352577)
Would be interesting to know why these people voted it the worst. Perhaps they fell foul of their well known rules and had to pay up?

Personally I've used them several times a year since 2001, well over 70 flights now and never had a single issue, not even a delay (other than once I got caught up in a bomb scare at Kaunas airport which I can hardly blame FR for). It's funny, I have a friend who pays attention to every negative FR story out there, claiming they are a disgrace and he will avoid them. He's flown with them 3 times. Every time he arrived at his destination early, the flights were the cheapest by far, had good times and he even sat with his travel partner without paying for seats either. He's had nothing but good experiences but just likes to jump on bandwagons, as do a lot of FR detractors. Whatever they are doing they need to keep doing it. Surveys like this don't reflect on the fact that they are one of the most successful airlines in the world.

And no, I'm not an FR employee, I have absolutely nothing to do with them, just a very satisfied customer.

It’s called reality vs mind facts.

(Mind facts cause a lot of trouble.) :)

Hotel Tango 5th Jan 2019 13:10

Asturias56, if you are referring to my previous post, which got deleted, I'm confident that in my case never means never. They are without doubt successful, provide lots of employment and offer the masses an alternative to air travel. But they are just not my type of airline.

Jonty 5th Jan 2019 13:59


Originally Posted by edi_local (Post 10352577)
Would be interesting to know why these people voted it the worst. Perhaps they fell foul of their well known rules and had to pay up?

Personally I've used them several times a year since 2001, well over 70 flights now and never had a single issue, not even a delay (other than once I got caught up in a bomb scare at Kaunas airport which I can hardly blame FR for). It's funny, I have a friend who pays attention to every negative FR story out there, claiming they are a disgrace and he will avoid them. He's flown with them 3 times. Every time he arrived at his destination early, the flights were the cheapest by far, had good times and he even sat with his travel partner without paying for seats either. He's had nothing but good experiences but just likes to jump on bandwagons, as do a lot of FR detractors. Whatever they are doing they need to keep doing it. Surveys like this don't reflect on the fact that they are one of the most successful airlines in the world.

And no, I'm not an FR employee, I have absolutely nothing to do with them, just a very satisfied customer.

I can’t imagine the collective readership of Which? Would stoop to travel on Ryan Air very much, so while several thousand filled in the survey, I would think only a few hundred have actual experience of Ryan air.

What I find astounding is that Jet 2 come top. Although they are their “preferred partner” so that probably tells you everything you need to know!

I would question it’s impartiality

pilotmike 5th Jan 2019 14:06

I believed this forum was intended for posting 'Rumours' or 'News'.

Ryanair being revealed as the worst short-haul airline won't come as any surprise to most, hardly qualifying as rumour or news....

Timmy Tomkins 5th Jan 2019 14:43

News or not it is a subject of frequent discussion in the industry and so relevant. Like many I try to avoid them but sometimes they are the only carrier available within practical travel plans. I never have an issue with the crew and the service is usually reliable but Ryan being Ryan even when they deliver what you have booked, they manage to make you feel ripped off.

Unlike Herb Kellerher and Southwest who sold you cheap tickets AND an enjoyable experience.

Asturias56 5th Jan 2019 15:34


Originally Posted by Hotel Tango (Post 10352603)
Asturias56, if you are referring to my previous post, which got deleted, I'm confident that in my case never means never. They are without doubt successful, provide lots of employment and offer the masses an alternative to air travel. But they are just not my type of airline.


yes - it was a ref to your post - God knows why it disappeared..... I agree - but sometimes with work or family you have no choice - I don't like Merpati Nusantara or TAAG but they're the only show in town in some places I go

G-ARZG 5th Jan 2019 18:20

Almost seems FR start to read Kelleher's excellent book....but never got around to finishing it...

langleybaston 5th Jan 2019 21:20

A fair few people seem to do what I do after using Ryanair. Mutter "never again" and then use them again. My bottom line for short haul only is: cost, cconvenience, timeliness, safety record.
Ticks my boxes, and I just write off the journey time against benefit on arriving where I want to be, when I want to be, cheaply.

stallfail 5th Jan 2019 21:55

Let’s face it, you’ll get what you pay for, Ryanair gets bashed all over, but still delivers what they are promising,….. namely nothing.. except cheap fares and not crashing an aircraft every year.

We can proceed to discuss how the industry has changed and how the commercial side took over decision making while not giving a sh*%t of providing a proper working environment nor giving their employees the necessary time to gain experience while paying them reasonable wages.

Nobody working in aviation more then 15 to +20 years does not feel the change and seems not to be worry about it. But unfortunately, thats the direction we are heading to….

Ryanair is just a mirror of our society and type of our current consumer behavior, cheap fares are posh and people don’t care getting treated like sh*%t as long as tickets cost less than the parking fee at the airport.

There are many Ryanair’s are around us, with different names and colors,.....things will even go worse.....

Gertrude the Wombat 5th Jan 2019 22:41


Originally Posted by Asturias56 (Post 10352565)
Never say never - they fly to places other people don't - and if its a choice between an hour on Ryanair or a 5 hour train journey at weird times.....................

For me if it's a choice between Ryanair and walking I'll walk. (Or perhaps choose to go somewhere else instead.)

Gertrude the Wombat 5th Jan 2019 22:43


Originally Posted by edi_local (Post 10352577)
Would be interesting to know why these people voted it the worst.

It's basically the way they treat their customers with complete and total and utter contempt. It might work on some people, but that's not how you get my business.

racedo 5th Jan 2019 23:22


Originally Posted by Gertrude the Wombat (Post 10352990)
It's basically the way they treat their customers with complete and total and utter contempt. It might work on some people, but that's not how you get my business.

Its WHICH. No data provided on who actually flew with Ryanair rather than rehashing Daily Mail headlines. More about grabbing headlines for WHICH to increase subscibers than reality.

Gipsy Queen 5th Jan 2019 23:40


Originally Posted by Timmy Tomkins (Post 10352668)
Unlike Herb Kellerher and Southwest who sold you cheap tickets AND an enjoyable experience.

Agreed. Flown a lot as pax with Southwest and always found them well up to the job. Which is more than I can say of the old USAir.


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