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EasyJet Announces Gatwick Expansion

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EasyJet Announces Gatwick Expansion

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Old 24th Dec 2001, 13:46
  #41 (permalink)  
 
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Caulfield

There are no teenage cabin crew at ezy. Minimum age is 20.

Next time you post a reply perhaps you would be kind enough to include some factual information regarding the Company.

I expect a long silence!!!
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Old 24th Dec 2001, 14:40
  #42 (permalink)  
 
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Gentlemen, please. I most certainly have no
disrespect for cabin crew,indeed I admire them
for putting up with the masses on a daily bases.
My basic view is that in the uk we always go for
lowest price regardless of standards, whilst I
believe we should go for a minimum standard
regardless of cost.Like the Germans for example!
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Old 24th Dec 2001, 14:41
  #43 (permalink)  
 
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Red face

Caulfield,

It all depends on how you want to define mediocre really. Having just completed a BA 767 flight
LHR - Grand Cayman via Nassau and back I afraid i can honestly say it goes down as one of the most mediocre experiences of my 35 years travelling by air.

Perfectly acceptable flight , although its a long way in a 767 and the 2 hour turn around in Nassau for the 1:20 leg to Cayman seemed a bit excessive, but the cabin service was appauling. Quick race through with drinks, meal dispensed with all the grace and favour of the military canteen, wait 2 hours to clear the debris and then nothing for hours. Indeed during these hours of nothing the cabin crew were sitting in the rear galley chatting with each other and reading the papers and showing passengers where the coffee & tea was so they could make their own.

The return flight was no different.

I'm sorry but even your "full service" carriers have their mediocrity so if your in a glass house , better not throw stones!!
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Old 24th Dec 2001, 15:43
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Naturally,I would expect people who work for this company to defend it.
I have experienced low-cost travel on both sides of the Atlantic and apart from Southwest which is a shining exception,it has been consistently disappointing,if not demeaning.That has been my experience and I stand by it.
As for their pilots...well,obviously passengers dont see too much of them.Their impression of an airline is largely based on how they're treated by the other staff,the ones that are supposed to have at least some training in customer services,the ones that are supposed to see the passengers as their guests on board not as an annoying nuisance,the ones that are supposed to help the passengers to their seats and hang their coats not remain hidden behind the curtain at the back chatting about god-knows what,the ones that should know that a PA should at least be audible(dangerous if theres an emergency) but shouldn't deafen the poor passengers either...and so on.
Passengers arent stupid,they NOTICE these things.Its about taking pride in your job,and if you dont like your job and see the passengers as the enemy,then you have no business being there.

SWA understand that low-cost travel isnt a ticket to ignore or disrespect the passengers.They dont pamper or cosset but they're reasonably attentive and POLITE.And their staff are predominantly late twenties/thirties.
Perhaps you should take a leaf out of SWA's book or send a quality control team out to the far east and see how its done..their customer service is always impeccable,whether its major carrier(SIA) or low-cost(JAL Express).
Is that silent enough for you?
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Old 24th Dec 2001, 16:00
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Gypsy.

Spot On.

caulfield and Rockon Tommy would appear to be classic examples of dinosaurs.

Rockon Tommy, do you realy think that low cost travellers are all "shell suits". "Wake up Man", the worlds changing fast. change with it or fail!

The companys that don't or won't change will not be around for long.
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Old 24th Dec 2001, 16:20
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As SLF, both business and personal travel, I use low cost carriers on probably some 6 return trips a year and full cost (!) carriers every 2 weeks or so, usually BA due to company policy. Apart from a couple of delays I have had only good experience of FR, EZY, GO and Buzz. With the possible exception of Buzz (whose 146s are a little tired) the aircraft are clean, cabin crew polite, coffee tastes better than BA and the airports they use can be very fast to get in / out of. Better than charter any day and long may they continue. Business wise BA service remains fair to good and predictable although fares horrendous. If Easy or any of the others flew from LGW or LHR to LIS / MAD more often then I would certainly use them for business if company allowed. I'm off to Geneva on Fri skiing - only using BA because I booked early enough to get Airmiles seats - a friend coming on the trip was quoted in excess of £520 on BA for an economy 7 day return from LHR!!! He ended up booking on EZY and saved himself nearly £300.

A2
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Old 24th Dec 2001, 17:15
  #47 (permalink)  
 
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Very interesting to hear of LGP/AGP for easyJet. They will compete directly with BA in theory but in reality the route is run by GB on their behalf. Unlike BA, GB is a very lean, mean organisation and have costs lower than easyJet. I am not convinced that easyJet will beat GB off the route.

I should declare my hand here. I have recently joined GB and my other job offer was from easyJet. I therefore can comment on the recruitment and selection process for easyJet without any ill-feeling because of rejection. I really liked the company but the recruitment side of easyJet was very poor. I had to wait months (literally) to get a date for the recruitment day. I e-mailed them on several occasions to try and get an idea of what was happening. Eventually I was invited to the assessment day and they promised to be back in touch within a week with the result. After 3 weeks I phoned them and they were a bit embarrassed but said I had been successful and should have been e-mailed to be invited for the sim ride. I then went to the sim ride 2 weeks later and was told I would be contacted within 'a few days'. Another 3 weeks went by and eventually I phoned them and was told again that I should have been e-mailed but that I had been accepted. In parallel with this I had my application to GB going through. GB made telephone contact early on and kept in touch throughout. They gave me a date fairly quickly for the interview. On my way home from the interview they telephoned me on my mobile and offered me a sim ride for 2 days later. I did the sim on the Friday and was phoned the following Monday that I had been successful. As a postscript, 2 months after I had written to easyJet to decline their kind offer, I got a phone call to ask for my contract of employment to be returned before my start date!

From my point of view, the selection process at easyJet was not very good, particulary in contrast to the efficiency of GB. I would not presume to assess the company on my own very limited experience, but inevitably such experiences leave a less than favourable impression. I would qualify this view and say that I have several friends working for easyJet who did not have the same problems. Had easyJet come through in a reasonable timescale I would have accepted. In the end GB turned up at the same time because of the delay in the processing at easyJet, and after some thought I chose GB. For what it is worth I have been absolutely delighted with GB as a company, but I know many friends who speak equally highly of easyJet as employers.

My honest hope is that easyJet and GB do not go head to head on current GB routes because both carriers have much to lose. This would be a fight between to very efficient carriers that would not be in either's interests.
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Old 24th Dec 2001, 18:05
  #48 (permalink)  
 
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Caulfield - if you look at your last post you'll possibly see one of the longest sentences in the history of PPRUNE; perhaps you belong to the not so well educated masses yourself.

Norman Stanley Fletcher - nice well balanced post and I'm sorry the ezy recruitment process had some flaws in your case. I've also admired much about GB over the years but I'm not sure I'd agree that their costs are as low as ezy. The only mitigation that could be offered for the poor communication throughout your ezy recruitment process would be the size of the task. GB only recruit a handful of pilots and its much easier to be efficient with small numbers - anyway as I said its only mitigation not an excuse.

As far as waiting a long time before being called forward goes I'd disagree that this indicates a poor recruitment process. The same happens at Emirates and I don't hear the same criticism being labelled at them. The truth in ezy is that we have a massive task and hundreds of applicants - it takes time.

Anyway good luck with GB.
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Old 24th Dec 2001, 19:45
  #49 (permalink)  
 
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Norman Stanley Fletcher - I ech what has just been said in terms of a well-balanced and argued post. However, there is no way that GB have lower costs than easy. I have worked for a BA franchise airline for years, and am familiar with the costs associated with offering a BA product, in terms of catering, check-in, lounges, Club Class configuration / galleys etc.

All this impacts on turnround time (and hence utilisation) as well.....easy can turn a full 737 round in 25-30 minutes on an international sector (20-25 on domestic), and get far better utilisation out of their aircraft than BA operators will ever achieve......the product is simply different, and it takes time to check and count Club catering, change Club class configuration, load freight, and simply for passengers to seat themselves when they have seat numbers and a BA cabin baggage allowance, rather than free-seating.

easyJet already have an infrastructure at all the airports just announced from LGW (they already operate AGP from LTN and LPL), so marginal cost will be small, and this will reduce the average cost per turnround overall.....very attractive.

I have a lot of admiration for GB, and was myself offered a very tempting position with them a few years ago which I turned down for personal reasons at the time....but I do think they will have a battle on their hands on this route.

In trim
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Old 24th Dec 2001, 20:40
  #50 (permalink)  
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Gypsy,

Why is it that you low cost types are constantly having to defend yourselves ?

I submit:

Ridiculous defence tactic No 1:

Why are you complaining – didn’t easyJet offer you a job ?

Well, from the number of waifs and strays that are now working for easyJet I don’t think this argument holds much water.. From sacked management types to failed “captains” to daddy pays for the licence F/Os – easyJet has them all.

Do you see Britannia / Airtours / Air 2000 / BMI / BA plastering ads all over the place – NO. Pilots come to them.

Ridiculous defence tactic No 2:

“Big Airways is getting it’s comeuppance – easyJet are fighting the evil giant just like Air Europe, Dan Air, Laker and Virgin” ( paraphrasing your quote on page 2).

Well, three out of that lot went bust and the fourth is in big trouble. Pride cometh.....

Ridiculous defence tactic No 3:

The world is changing – the shell suited masses are the future.

I doubt any sane person other than the low cost spin doctors (and the deluded pilots that listen to their crap) believe this one.

Ridiculous defence tactic No 4:

We don’t mind working 100 hours a month, 6 sector days and taking min-rest in doss houses – Slelios / Michael / Barbara really respect us for doing it. After all “we’re all part of a team”

No comment required on this one.

Ridiculous defence tactic No 5:

We’re well paid for working hard.

Really ?


In conclusion, why not take that big chip off your shoulder – accept you’re at the bottom of the big aviation barrel and get on with it. If you’re not able to do this, then apply for a proper job – unless of course you already have, and got turned down. <img src="wink.gif" border="0">

Toodle Pip, Gussy. <img src="tongue.gif" border="0">
 
Old 24th Dec 2001, 21:38
  #51 (permalink)  
 
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Augustus whatsit - and that shows (as your previous posts on another thread have done) that you are just another individual with a head bigger than it should be.

If you look at my reply to Norman Stanley you'll see I have no problem with accepting critcism when it is well put and based on fact. I do however object to postings where the author claims to have factual knowledge but in fact displays that he knows little.

You have also failed in the simple deduction of my reference to the airlines that BA alledgedly helped to stick the knife in. The fact that BA are now struggling (and they are) is to many in our profession a case of what goes around comes around.

The final flaw in your obvious intellectual ability is to work out that the reason the low cost airlines advertise a lot is because they are recruiting a lot whereas the companies you mention sadly are not.

Your remarks about the pilots employed by ezy also show your ludicrous perception, which I suspect are completely founded on lounge bar tittle tattle and something you saw on ITV.

Try to think before you write

[ 24 December 2001: Message edited by: Gypsy ]</p>
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Old 24th Dec 2001, 21:58
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Here, here, Gypsy.

E.g. I believe it's pretty true to say that Go have never advertised for pilots (well not until very recently at least - for the proposed EDI basing if my memory serves me right) and yet they're not short of applicants - as I'm sure is also true of eJ.

Note: Edited due to a grammatical error which Augustus Finknottle was most kind to point out to me - but whilst I'm here (Nb. I got it right that time, duh), AF could you please explain to us how is it that Go were able to recruit, what, 200'ish pilots without the need to advertise, given that 'low cost ops' are, apparently (at least according to your sentiments), such rubbish ?!
Ok, it's not for some, I'll agree, but there are always horses for courses old son.
Ps. Might I suggest a nights sleep and a sober mind, before you reply; and the seasons felicitations to you too !

[ 24 December 2001: Message edited by: Puritan ]</p>
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Old 24th Dec 2001, 22:46
  #53 (permalink)  
Augustus Finknottle
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Gypo,

Thanks for the prompt reply. Most people would take longer but in your case I get the feeling that you have nothing better to do than surf the net.

Firstly, I dispute your ability to accept “critcism” - never mind spell it.

Secondly, I’ve never been in a “lounge bar” in my life. I do however suspect that you lot spend a lot of time in such a place – Brings to mind an old joke –

How can you tell a pilot in a lounge bar ?.

No need to – he’ll tell you.

What happens when you tell the Bint that you work for easyJet ? - Home alone I guess.

Finally, thank you for the grovelling (and somewhat perceptive) remark about my “obvious intellectual ability” – I’m not in the recruiting department so you are wasting your time.

I’m getting bored with this now so I’m “alledgedly” (have you ever been to school !!??) off to the pub.

Toodle Pip, Gussy
 
Old 24th Dec 2001, 23:10
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Norman Stanley....

Good luck at GB. I guess we all have a different story to tell.I have just started at easy and found the selection process both enjoyable and well organised. In my case, call on Tues, selection day Weds, sim test Thurs, job offer Fri, start on Mon. Much better than the prospect of working over Christmas to the end of my notice period in January! My employer was good enough to release me early to facilitate a quick start. Nothing like being flexible.

Like it or loathe it, easy are going to go from strength to strength, and I am happy to be on the back of it. Their business plan is clearly working.

Caulfield...the most mediocre thing I have come across on this site is your first posting on this thread. Wake up and smell the coffee. Times are changing. The public will get what the public wants. The days of Imperial Airways are over. Did you work for them in a former life?

Augustus Finknottle...you obviously had something to get off your chest. Are you perhaps concerned that the business plan of your current employer may not be up to the challenge? There are possibly several hundred guys and gals out there who like me, do not consider a job at ej to be "scraping the bottom of the aviation barrel". I will however, be getting on with it.

Best of luck and a prosperous New Year to all!
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Old 24th Dec 2001, 23:28
  #55 (permalink)  
Augustus Finknottle
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Puritan,

Just before I head down to the Fox and Firkin may I point out that, should you choose to affirm support for a previous comment you might like to use the term:

Here, Here...

Your choice of "hear hear" would be more suited to my Labrador. Assuming you are not deaf of course.

Toodel Pip, Gussy.
 
Old 25th Dec 2001, 00:28
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Gussy

Forgot to answer a couple of your points

Myself - no chip, came here by choice and nowheres perfect but ezys better than many.

My own past - not too many different airlines - most of them in the LHS including widebody command for a flag carrier. Great job but eventually got fed up with the longhaul - for what its worth the missus really likes ezy as she sees a lot more of me now. Also I've thankfully never been in the position of applying for a pilot job and not being offered it - doesn't make me special just lucky.

Why do pilots in ezy and other low cost airlines jump in to defend their airlines - because certain ill informed twonks spread unpleasant lies about them I suppose. Consider 'ezy pilots are all waifs and strays' (plenty of them mysteriously are from what I believe you would call full service airlines such as SQ, CX, MH, RBA, GF, VS and even BA) or someone elses mention about 'poor grace and bad manners'. If a thread started that all BA pilots were a bunch of stuck up arrogant Nigels then I'd expect several fairly swift respones from offended BA pilots. I should quickly say that is a hypothetical post and I make it quite clear that I would not support such a thread - several friends with BA.

Anyway, when you get back from the lounge bar perhaps you should get your CRM manual out and you might learn something.

[ 24 December 2001: Message edited by: Gypsy ]</p>
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Old 25th Dec 2001, 00:33
  #57 (permalink)  
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My mate an HR guru had to make himself redundant and went looking for a job to run HR at ezy .

He took one look and decided to wait for a better company to come along .

It did and he is now a VP for a large ww hotel grp .

He did not rate ezy very highly that was his opinion as a v experienced co director .

Was he offered the job ? He withdrew his application .
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Old 25th Dec 2001, 04:15
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kfw
And was this the same mate who suggested buying BA shares rather than "low cost shares".
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Old 25th Dec 2001, 07:01
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So Folks, all BS aside, how many years till EZY are in partnership to supply BA with shorthaul connections to their "exclusive" long haul ops? My money is circa 2005, if not B4. That should cause an "orange glow" on the horizon!!
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Old 26th Dec 2001, 13:42
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Talking

Almost correct, Rikky.

More a case of BA providing long-haul connections to easyJet's short-haul routes.

For example:

Across USA (Southwest), across Atlantic (BA), across Europe (easyJet). Just a shame you can not cut out the middle-man!!!
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