North Sea Helicopter Incident?
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Join Date: Dec 2006
Location: Aberdeen
Age: 75
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Just to let everyone know that I have received a most comprehensive reply from Bristow Helicopters saying that the manouevre was in response to a spurious TCAS warning, and I am completely satisfied that the pilots took the correct action.
Join Date: Aug 2013
Location: Aberdeenshire
Age: 62
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Glad you got an explanation. I also think a quick bing bong from the crew explaining would have been nice, if they were too busy then once taxiing would have been ok.
In all my years flying offshore I would never be aware you could ask to speak to the pilots about any concerns after the flight. Pretty sure this hardly ever happens.
In all my years flying offshore I would never be aware you could ask to speak to the pilots about any concerns after the flight. Pretty sure this hardly ever happens.
It does raise the question of "no manoeuvring based on a TCAS I return unless the intruder is sighted" or "TCAS II resolution advisories are always in the vertical plane" (depending on which helicopter it was) but perhaps we shouldn't go there!
You can't speak to the pilots straight away, but there is a customer service desk who will take up your concerns / questions and it might well be possible for the pilots to pop down for a quick chat in the lounge, depending on whether they are busy preparing for another flight or not. Even if they are busy, you would get feedback/explanation for your issue at some later time if you left your details.
