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North Sea Helicopter Incident?

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North Sea Helicopter Incident?

Old 8th Jan 2014, 20:11
  #21 (permalink)  
 
Join Date: Aug 2013
Location: Aberdeenshire
Age: 58
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Glad you got an explanation. I also think a quick bing bong from the crew explaining would have been nice, if they were too busy then once taxiing would have been ok.

In all my years flying offshore I would never be aware you could ask to speak to the pilots about any concerns after the flight. Pretty sure this hardly ever happens.
thelearner is offline  
Old 8th Jan 2014, 21:45
  #22 (permalink)  
 
Join Date: Sep 2003
Location: Redding CA, or on a fire somewhere
Posts: 1,721
then once taxiing would have been ok.
Apart from that "sterile cockpit" thing........or does that not apply in the UK?
Gordy is online now  
Old 8th Jan 2014, 23:13
  #23 (permalink)  
 
Join Date: Aug 2004
Location: Aberdeen
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Originally Posted by Gordy View Post
Apart from that "sterile cockpit" thing........or does that not apply in the UK?
It does apply - but a PA announcement after stopping at the hotspot and before putting out the cabin signs would have been appropriate.

It does raise the question of "no manoeuvring based on a TCAS I return unless the intruder is sighted" or "TCAS II resolution advisories are always in the vertical plane" (depending on which helicopter it was) but perhaps we shouldn't go there!
HeliComparator is offline  
Old 8th Jan 2014, 23:17
  #24 (permalink)  
 
Join Date: Aug 2004
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Originally Posted by thelearner View Post
In all my years flying offshore I would never be aware you could ask to speak to the pilots about any concerns after the flight. Pretty sure this hardly ever happens.
You can't speak to the pilots straight away, but there is a customer service desk who will take up your concerns / questions and it might well be possible for the pilots to pop down for a quick chat in the lounge, depending on whether they are busy preparing for another flight or not. Even if they are busy, you would get feedback/explanation for your issue at some later time if you left your details.
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