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BA v easyJet - difference?

Old 14th Jun 2010, 15:49
  #41 (permalink)  
Paxing All Over The World
 
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Agreed Tim00, if in the aisle, it be necessary to step across to the other side to let the herd continue on it's way, particularly if you have checked baggage.
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Old 14th Jun 2010, 16:00
  #42 (permalink)  
 
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Personally if I am travelling with hand luggage I want to get off the plane and out of the airport as quickly as possible, especially if its the last flight of the day and immigration is likely to be busy (although I do factor this consideration in when selecting my seat)
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Old 17th Jun 2010, 15:52
  #43 (permalink)  
 
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Just booked two weeks ago a LON-BCN return.
BA has been the final choice among a few legacy airlines.
LoCos are no longer a choice for me, unless there is no choice at all.

Ciao
Ulxima
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Old 17th Jun 2010, 16:23
  #44 (permalink)  
 
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That's great for you! But why?
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Old 17th Jun 2010, 18:07
  #45 (permalink)  
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A no brainer!

BA every time!

Am a bit of a tight wad and you'd be surprised how ofen BA are cheaper on cost than EZY.

BA's onboard service leaves EZY standing

Lastly, in normal circumstances (the CC strike will be sorted at some stage) BA dont just cancel flights and leave it up to the pax to sort themselves out re getting to their destination

Always amazed me that EZY allowed their service to be filmed for the TV - so many examples of [email protected] customer service - plus a few hilarious nutters too if I'm honest!

.... and please dont mention the Irish 'airline' to me.......!!!!
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Old 17th Jun 2010, 20:59
  #46 (permalink)  
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cym
Always amazed me that EZY allowed their service to be filmed for the TV - so many examples of [email protected] customer service - plus a few hilarious nutters too if I'm honest!
I think it was a very smart move. They got years of free publicity, they showed themselves being - mostly - very helpful in a disaster. They showed that they - mostly - stuck to their rules of time to close check in. They showed that screaming and wailing did not help. Etcetera. Sure they made a few bloopers but how else could they get their staff on prime time TV, explaining how they liked to help the customer and having a laugh?
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Old 18th Jun 2010, 10:50
  #47 (permalink)  
 
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That's great for you! But why?
Because the day something goes wrong, then I fk up all the savings.
As a frequent traveller (around 100-150 sectors per year) something can go wrong, it is statistic!
We are now in June and I have already experienced two disruptions (apart from those caused by the volcanic ash).
In both cases airlines handled them perfectly (or hassle free for me, if you like) and in one case they even exceeded my expectations with a double upgrade.
I made myself a promise last year when I decided not to use Low Cost carriers anymore unless I did not have a choice (which also includes the choice not to fly/travel!).

Ciao
Ulxima

Last edited by ulxima; 18th Jun 2010 at 12:38. Reason: verb correction
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Old 18th Jun 2010, 21:29
  #48 (permalink)  
 
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Sorry Ulxima - I cannot tell from your post which airline you are supporting!
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Old 19th Jun 2010, 10:57
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Hi Wowzz

you cannot tell it because I do not support any airline.
For me an airline it is rather a commodity than a football team to support . I pay to receive a service and I expect the airline to deliver it.

Ciao
Ulxima
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Old 19th Jun 2010, 16:39
  #50 (permalink)  
 
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To be fair to easyjet, they have been great every time I have had a problem, either getting me on another flight or putting me up in a decent hotel overnight with food etc (this includes a recent weather related delay).

Further to my earlier comments on the easy boarding process, I have just arrived in KRK from LPL. All pax passed through the boarding gate as normal but we were then kept penned in a narrow windowless claustraphobic corridor for over 20 mins before being allowed to board. I found the experience unpleasant enough but my sympathies went out to the families with children who had to tolerate the antics of two very loud drunk stag parties. I understand the need for a quick efficient turnaround but why commence boarding if the plane is nowhere near ready? Very disappointing performance which makes me feel like a bit of an idiot after being so vocally supportive earlier
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Old 19th Jun 2010, 16:55
  #51 (permalink)  
 
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Anansis : I would suggest that this is more down to poor practice by the handling agents at LPL rather than the airline itself. Of course the airline should have adequate control over the hanlding agents, but often they don't, and my last two experiences at LPL were miserable.
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Old 21st Jun 2010, 15:22
  #52 (permalink)  
 
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my last two experiences at LPL were miserable
So true. It's so bad that whenever possible I catch the train to MAN or BHX rather than use it, despite it being literally on my doorstep
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