PPRuNe Forums - View Single Post - BA v easyJet - difference?
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Old 19th Jun 2010, 16:39
  #50 (permalink)  
Anansis
 
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To be fair to easyjet, they have been great every time I have had a problem, either getting me on another flight or putting me up in a decent hotel overnight with food etc (this includes a recent weather related delay).

Further to my earlier comments on the easy boarding process, I have just arrived in KRK from LPL. All pax passed through the boarding gate as normal but we were then kept penned in a narrow windowless claustraphobic corridor for over 20 mins before being allowed to board. I found the experience unpleasant enough but my sympathies went out to the families with children who had to tolerate the antics of two very loud drunk stag parties. I understand the need for a quick efficient turnaround but why commence boarding if the plane is nowhere near ready? Very disappointing performance which makes me feel like a bit of an idiot after being so vocally supportive earlier
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