SLF-Flyer

Thanks Groundhog.

I now see that some web sites say that TC will not offer premium cabin on the way out from the UK due to high level of tax. Yet all of the web sites I have looked at for bookings, all have offerd premium cabin as an ungrade from the UK.

Any one know which is correct, as I am about to book premium.

The truth is out there somewhere.

GROUNDHOG

SLF I guessed you were booking through Canadian Affair?

canadave

Hi all,

My wife and I booked economy tix to go from Canada (Halifax) to Gatwick, departing May 19 and returning June 2. Recently we thought we might want to consider upgrading out of economy class.

My question is a little complicated I guess. We booked our original tix online with Air Transat (airtransat.ca). However, I see now on their website that the flights are operated codeshared with Thomas Cook--it's a TCX aircraft as far as I'm aware.

Now, I also have heard that due to the APD tax, TCX is phasing out Premium seats--from what I've read, they offer an upgrade for £50 on flights TO the UK, but not from? So we'd only be able to purchase those seats from Halifax to Gatwick, not on the return to Halifax?

But then again I also saw that TCX is removing those Premium seats "in May 2011".

Now I see a bunch of posts talking about Canadian Affair and TCX operating flights for them. In experimentally "booking" the same flights I've already bought through Air Transat (without paying at the end of course), it seems to me that they're the exact same actual flights as are offered by Air Transat. So I'm guessing that Air Transat AND Canadian Affair are selling seats on the same actual aircraft that TCX is flying?

It's all very confusing. All I want to know is--is it possible to buy a Premium seat on the flight I'm on, and who do I call about that? I called Air Transat three weeks ago to inquire (before I found out about the whole "Premium cabin going away on TCX" issue), and they quoted me $150 CAD, per person, each way, to upgrade my ticket. That is about $50 more than £50 would be. So I don't know if Air Transat is trying to gouge me, or whether I can call Thomas Cook instead, or what??

TANGO100

Hi I need a little help
Can someone give me a clue to how much it costs to add hold baggage to a Thomas Cook flight (flythomascook), the bag wasn't added at the time of booking and also give me a link or contact to add this on
Cheers

CabinCrewe

Aaah the beauty of google searches....
fly thomas cook | Book your in-flight meals

david1994

Short Haul - 20KG is £12 per flight so £24 for a return flight.
Long Haul - 20KG is £19.00 per flight so £38.00 for a return flight.

To add this on visit: https://book.flythomascook.com/skyli.../skylights.cgi

True Blue

Hi all

we are flying out to turkey next week with BA and pegasus via Instanbul. We are returning from Bodrum on Tcx back to the UK. I have been trying to enter API for TCX, but the site keeps coming back with a message "internal error". On reading their site, I am unsure if we actually need to enter this, bearing in mind we are returning to the UK with them. We hold UK passports. Does anyone know for sure whether we need to or not? I have not had any emails from TCX telling me this info is still outstanding, I assume if it was i would have had some emails by now.

Thanks

A2QFI

This link opens OK but I don't know if it is what you need?

https://managemyflight.thomascookair...ascookuk/login

True Blue

I have been in that part of the site and entered the details, it is when you get to the end of the process that the error message comes back.

Thanks

A2QFI

Sorry! I obviously I didn't go as far as to put in info for a flight I wasn't going on! Suggest you make a print out of the error message page and take it with you. I think you can do API at the airport but allow time for it. Is it even needed for flight TO the UK? I am not sure

ohitsmonday

Theoretically all flights to/from the UK require transmittal of eborders data, but the responsibility lies with the carrier not the individual.
TC may capture the required data at check-in at BJV, but if they don't it will not impede your entry into the UK (assuming you have valid documentation), so don't worry and enjoy your holiday.

old fart

Hi folks,
Since I retired from flying recently, we have joined the normal world of the SLF.
For the first time, we are now going on a holiday with Thomas Cook, and discovered that we have to pay if we want to guarantee that we can sit together.
Can someone please advise whether this is more a scare tactic or actually necessary?
Many thanks
OF

750XL

If you're one of the first to check in then you shouldn't have much of a problem.

Espada III

I too think it is a scare tactic but it has its uses.

Because of the condition of one of our children we like to sit as a family of five across several rows with several aisle seats. On recent flights we have had seats like 12C, 12D, 13C, 13D, 13E. Makes for a comfortable flight and you might get to have an interesting conversation with someone different!

However my experience with Lufthansa when they put my 6yo daughter on her own, can limit your consideration of choosing to sit where they put you.

Torque2

Not scare tactics at all if you think about the process required.

There are many travelling who will have selected their seats (paid for of course) and then there are those passengers with reduced mobility who have to be allocated seats which then leaves us with the remainder to sort out.

There are a finite number of seats left and an intricate pattern left with which to place the remaining passengers. As has been stated previously, if you are at the front of the queue at check-in then it is more likely that you will get seats together, this includes sitting across an aisle pair of seats.

As the check-in progresses the seats remaining become more varied and although the check-in staff do have experience and training in allocating the seating (although you may sometimes find that hard to believe) it gets to a point when the last of the passengers arrive in a group travelling together and expect to have seats together on the aircraft find that it isn't going to happen. This is especially true for the harassed family with small children running late.

If you really want to sit together with no uncertainty then it would be prudent to pay up and select the seats that you want.

Espada III

So what happened to pre-flight allocation of seats? Surely an airline must take account of groups, families etc etc?

Torque2

Always a 'so what' question. Factor it in and make your own answer.

If you know better let us all know.

It won't make any difference to whether or not you wish to pay to be seated together.

AlpineSkier

Espada 3

Are you trying to prove something ? You already have your own experience of that , fully detailed, in the thread you started on April 13 th.

Globaliser

As you've been told in the other thread, it depends on the airline. Some do, but some don't. Find out what you actually need to do to sit together, and don't assume anything in advance.

old fart

Thanks folks
Guess I just have to bite the bullet and get up real early,
Cheers