The Thomas Cook Thread
 

Hey

I've searched but come up with nowt.

My saddo housemate's going on the above in a few weeks - a once in 3 year type trip, so big event for her. She's wondering what sorta food & a/c she'll be on.

Food I guess bog standard but couldn't put her off the scent with my generic reply!! Now is it A330 plying the route or something else? Any insightful replies muchly appreciated :ok:

cheers ;)
FF

Yes, it will be an A332 operating the LGW-CUN flight.

Thomas Cook - Yr Seat Yr Choice
 

Can anybody please tell me how far in advance can you pre-select your seat numbers if you use this service for TCX long haul flights?

Many thanks in advance
IB

I can't give you an exact timeframe, but several months. If you have your booking reference number, try logging in to the system. It's at least 6 months before your departure date as I'm flying with them in 2 weeks and logged in in March.

Darren

TCX211L Reus-Man
 

Can anyone please tell me what happened to TCX211L Reus-Man yesterday? We where delayed 7 hrs and the flight was eventually operated by a Belfast based Jet2 737. As usual the ground team in Reus didnt know much (didnt expect them to so not a complaint) except the inbound had gone tech at Cardiff.
As I said not looking to complain as these things happen just curious as to what happened.

Thanks,

Rob

As you are aware the REU-MAN was delayed. This was due to the aircraft operating a W pattern from manchester. MAN-REU-CWL-REU-MAN

Unfortunatly on arrival at CWL the aircraft had technical difficulties. TCX wanted the aircraft obviously to become servicable but it was a long fix and therefore TCX sub chartered a JET2 737-300 to operate the flight as the aircraft wasn't full on either sectors.

TCX once again trying their best to minimise the delays due to technical issues with aircraft no matter what the extra cost of sub-chartering a Jet2 aircraft.

Not sure how your experience was on the ground in regards to info but TCX operations had obviously came up trumps in trying to minimise the total delay to your flight.

Hi Mathers,

Thanks for that, no complaints from me any idea what the tech fault was? I knew about the 4 sector day, was crew operating hours a factor as well or was it a new crew?

As I said not looking to blame anyone just curious, no problems at the Reus end the new terminal is pretty comforable as terminals go and the airport staff very tolerant and accommodating. The Jet2 crew where great as well.

NDon't really want to give the reason of the issue on a forum but operating crew not a factor as i believe a change of crew at CWL therefore plenty of time to play with.

thomas cook premium question
 

We normally fly BA premium economy back and forth to Vancouver but there is a super deal on at Canadian Affair at moment on some dates so thought would give it a try. Aircraft is Thomas Cook A330.

Anyone know please in the premium cabin if it is true 1D and 1E have a little extra legroom?
6H and 6J - do these seats fully recline as they are at back of cabin?

Thanks for your help, not expecting quite the same standard as BA but good to know what to expect?

See the reviews on the following:

Thomas Cook Airlines Reviews and Thomas Cook Airlines Passenger Opinions about Thomas Cook Airlines standards

Can't speak from personal experience but my daughter came back from a 4 hour flight last week with TCX and is still suffering from aches and pains due to the lack of space (albeit economy).

The reviews may give some insight, but it does not look too promising. Remember the old adage, 'you only get what you pay for'!

You might as well fly in the hold.

Quote "You might as well fly in the hold."

Hang on, if i recall it was BA you had an issue with, and their snobby attitude,

Please do make your mind up old chap

Flew Thomas Cook A330 Gatwick to Edmonton in Premium a few months ago, pretty good experience - decent amount of legroom and excellent service. I recall I was in the 4th row, can't comment on the seats you are enquiring about unfortunately.
The additional cost was not too pricey, and the increase in comfort/service was well worth going for.
If I was you, and bearing in mind Vancouver is a long flight, I would go for it! Have a good trip.

Thanks IJM have already booked.
Thanks everyone, interesting comments..the trouble with sites like tripadvisor etc is that usually only the people that have had a bad experience or really great one bother to give a review. Few say 'it was what I expected' yet they are the majority of course
.
You do get what you pay for, we go to YVR regularly and usually booked well in advance BA premium (wtp) is only a couple of hundred pounds more than TC/AT or roughly 10%. This flight is almost half price so as long as the seat is comfortable and I can stretch out I don't mind if the newspaper is crumpled!

You're correct, of course, that comments left by customers are statistically skewed towards the negative, and the relatively small number of people travelling in Thomas Cook Premium class makes the forums even more unreliable, but you should be wary of comments such as these:I'm a little puzzled why someone who is normally happy (and able) to pay for a product such as World Traveller Plus would even consider booking a charter airline just to save a few hundred pounds.

But, whatever your experience, please don't forget to relate them here and on the other site (are we allowed to mention it by name?) so that others may be helped to make the right choice in future.

Thomas Cook longhaul has more legroom than BA. You can't compare modern charter airline longhaul configurations with their shorthaul cabins. Standard charter legroom in longhaul (TCX and TOM at least) is around 33".

I think you'll have a perfectly good experience with Thomas Cook and be pleasantly suprised :ok:

I think the only beverage you'll be asking for the following morning is a cup of DV Tea

I booked this very flight last night for the end of the month. Cost me £550 in Premium. I will report back when I get back from my holiday in early October. Have pre-booked seats in row 6 (the only non-middle section seats available) so I'm interested in the recline question!

Spanner, what bit of 33" legroom in standard traveller class don't you understand?????

You get no more in scheduled economy so quite how one would suffer DVT more with a charter such as TCX over those ever so wondrous schedule operators I do not know.

You get what you pay for. On charter, you get a meal, entertainment and the option to purchase whatever quantity of drink you would like. On schedule, you get the huge difference of inclusive drinks (if you are lucky, these days)

There is nothing wrong with travelling charter. But then again, it's more fun to have a go at the great unwashed. If you can afford to put your money where your overly active gob is, then good on yer. But for many, TCX/TOM provide the opportunity to travel to plenty of places that the schedules don't/ won't

Rusland - In reply to your being puzzled yes I am fortunate enough that I can afford to fly BA, WT+ but the normal fare would be around £1800 for two of us. Like Doors to Automatic we are this time paying just over £1000 so because of the excellent price can afford to make an extra trip over when we would otherwise have stayed at home! We too are travelling end of the month and will report back!

We will go over again at Christmas then again in February and almost certainly BA.