The Thomas Cook Thread
Thread Starter
Joined: Oct 2002
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From: somewhere near LTN
The Thomas Cook Thread
Hey
I've searched but come up with nowt.
My saddo housemate's going on the above in a few weeks - a once in 3 year type trip, so big event for her. She's wondering what sorta food & a/c she'll be on.
Food I guess bog standard but couldn't put her off the scent with my generic reply!! Now is it A330 plying the route or something else? Any insightful replies muchly appreciated
cheers
FF
I've searched but come up with nowt.
My saddo housemate's going on the above in a few weeks - a once in 3 year type trip, so big event for her. She's wondering what sorta food & a/c she'll be on.
Food I guess bog standard but couldn't put her off the scent with my generic reply!! Now is it A330 plying the route or something else? Any insightful replies muchly appreciated
cheers

FF
Joined: Jul 2007
Posts: 68
Likes: 0
From: North West
I can't give you an exact timeframe, but several months. If you have your booking reference number, try logging in to the system. It's at least 6 months before your departure date as I'm flying with them in 2 weeks and logged in in March.
Darren
Darren
Joined: May 2005
Posts: 156
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From: Very close to the Theatre of Dreams!
Can anyone please tell me what happened to TCX211L Reus-Man yesterday? We where delayed 7 hrs and the flight was eventually operated by a Belfast based Jet2 737. As usual the ground team in Reus didnt know much (didnt expect them to so not a complaint) except the inbound had gone tech at Cardiff.
As I said not looking to complain as these things happen just curious as to what happened.
Thanks,
Rob
As I said not looking to complain as these things happen just curious as to what happened.
Thanks,
Rob

Joined: Jan 2007
Posts: 1,255
Likes: 3
From: South Wales
As you are aware the REU-MAN was delayed. This was due to the aircraft operating a W pattern from manchester. MAN-REU-CWL-REU-MAN
Unfortunatly on arrival at CWL the aircraft had technical difficulties. TCX wanted the aircraft obviously to become servicable but it was a long fix and therefore TCX sub chartered a JET2 737-300 to operate the flight as the aircraft wasn't full on either sectors.
TCX once again trying their best to minimise the delays due to technical issues with aircraft no matter what the extra cost of sub-chartering a Jet2 aircraft.
Not sure how your experience was on the ground in regards to info but TCX operations had obviously came up trumps in trying to minimise the total delay to your flight.
Unfortunatly on arrival at CWL the aircraft had technical difficulties. TCX wanted the aircraft obviously to become servicable but it was a long fix and therefore TCX sub chartered a JET2 737-300 to operate the flight as the aircraft wasn't full on either sectors.
TCX once again trying their best to minimise the delays due to technical issues with aircraft no matter what the extra cost of sub-chartering a Jet2 aircraft.
Not sure how your experience was on the ground in regards to info but TCX operations had obviously came up trumps in trying to minimise the total delay to your flight.
Joined: May 2005
Posts: 156
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From: Very close to the Theatre of Dreams!
Hi Mathers,
Thanks for that, no complaints from me any idea what the tech fault was? I knew about the 4 sector day, was crew operating hours a factor as well or was it a new crew?
As I said not looking to blame anyone just curious, no problems at the Reus end the new terminal is pretty comforable as terminals go and the airport staff very tolerant and accommodating. The Jet2 crew where great as well.
Thanks for that, no complaints from me any idea what the tech fault was? I knew about the 4 sector day, was crew operating hours a factor as well or was it a new crew?
As I said not looking to blame anyone just curious, no problems at the Reus end the new terminal is pretty comforable as terminals go and the airport staff very tolerant and accommodating. The Jet2 crew where great as well.


Joined: Aug 2000
Aviation Qualifications: Non-Aircrew
Posts: 1,133
Likes: 158
From: Cornwall
thomas cook premium question
We normally fly BA premium economy back and forth to Vancouver but there is a super deal on at Canadian Affair at moment on some dates so thought would give it a try. Aircraft is Thomas Cook A330.
Anyone know please in the premium cabin if it is true 1D and 1E have a little extra legroom?
6H and 6J - do these seats fully recline as they are at back of cabin?
Thanks for your help, not expecting quite the same standard as BA but good to know what to expect?
Anyone know please in the premium cabin if it is true 1D and 1E have a little extra legroom?
6H and 6J - do these seats fully recline as they are at back of cabin?
Thanks for your help, not expecting quite the same standard as BA but good to know what to expect?

Joined: Feb 2008
Posts: 51
Likes: 0
From: Durham/UK
See the reviews on the following:
Thomas Cook Airlines Reviews and Thomas Cook Airlines Passenger Opinions about Thomas Cook Airlines standards
Can't speak from personal experience but my daughter came back from a 4 hour flight last week with TCX and is still suffering from aches and pains due to the lack of space (albeit economy).
The reviews may give some insight, but it does not look too promising. Remember the old adage, 'you only get what you pay for'!
Thomas Cook Airlines Reviews and Thomas Cook Airlines Passenger Opinions about Thomas Cook Airlines standards
Can't speak from personal experience but my daughter came back from a 4 hour flight last week with TCX and is still suffering from aches and pains due to the lack of space (albeit economy).
The reviews may give some insight, but it does not look too promising. Remember the old adage, 'you only get what you pay for'!

Joined: Feb 2004
Posts: 113
Likes: 1
From: Canada
Flew Thomas Cook A330 Gatwick to Edmonton in Premium a few months ago, pretty good experience - decent amount of legroom and excellent service. I recall I was in the 4th row, can't comment on the seats you are enquiring about unfortunately.
The additional cost was not too pricey, and the increase in comfort/service was well worth going for.
If I was you, and bearing in mind Vancouver is a long flight, I would go for it! Have a good trip.
The additional cost was not too pricey, and the increase in comfort/service was well worth going for.
If I was you, and bearing in mind Vancouver is a long flight, I would go for it! Have a good trip.


Joined: Aug 2000
Aviation Qualifications: Non-Aircrew
Posts: 1,133
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From: Cornwall
Thanks IJM have already booked.
Thanks everyone, interesting comments..the trouble with sites like tripadvisor etc is that usually only the people that have had a bad experience or really great one bother to give a review. Few say 'it was what I expected' yet they are the majority of course
.
You do get what you pay for, we go to YVR regularly and usually booked well in advance BA premium (wtp) is only a couple of hundred pounds more than TC/AT or roughly 10%. This flight is almost half price so as long as the seat is comfortable and I can stretch out I don't mind if the newspaper is crumpled!
Thanks everyone, interesting comments..the trouble with sites like tripadvisor etc is that usually only the people that have had a bad experience or really great one bother to give a review. Few say 'it was what I expected' yet they are the majority of course
.
You do get what you pay for, we go to YVR regularly and usually booked well in advance BA premium (wtp) is only a couple of hundred pounds more than TC/AT or roughly 10%. This flight is almost half price so as long as the seat is comfortable and I can stretch out I don't mind if the newspaper is crumpled!
Joined: Aug 2009
Posts: 167
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From: London
You're correct, of course, that comments left by customers are statistically skewed towards the negative, and the relatively small number of people travelling in Thomas Cook Premium class makes the forums even more unreliable, but you should be wary of comments such as these:
I'm a little puzzled why someone who is normally happy (and able) to pay for a product such as World Traveller Plus would even consider booking a charter airline just to save a few hundred pounds.
But, whatever your experience, please don't forget to relate them here and on the other site (are we allowed to mention it by name?) so that others may be helped to make the right choice in future.
I sat in the Premium Cabin on a long haul flight to Canada and the seats were appalling and did not justify extra expenditure. It was like sitting on a park bench and thankfully they supplied a blanket which I needed to sit on
We had upgraded to Premium on this flight to Kerala (10 hours) and the product does not compare favourably with the First Choice upgrade, particularly with regard to the comfort of the seat. We would repeat a previous comment that it felt like sitting on a wooden bench - had to stand up at regular intervals to get the feeling back in our legs! Would avoid this airline (even upgraded seats) unless there is no option.
But, whatever your experience, please don't forget to relate them here and on the other site (are we allowed to mention it by name?) so that others may be helped to make the right choice in future.

Joined: Dec 2005
Posts: 219
Likes: 17
From: Ask crewing
Thomas Cook longhaul has more legroom than BA. You can't compare modern charter airline longhaul configurations with their shorthaul cabins. Standard charter legroom in longhaul (TCX and TOM at least) is around 33".
I think you'll have a perfectly good experience with Thomas Cook and be pleasantly suprised
I think you'll have a perfectly good experience with Thomas Cook and be pleasantly suprised

Joined: Dec 1999
Posts: 1,238
Likes: 69
From: EGNX
I booked this very flight last night for the end of the month. Cost me £550 in Premium. I will report back when I get back from my holiday in early October. Have pre-booked seats in row 6 (the only non-middle section seats available) so I'm interested in the recline question!
Joined: Oct 2006
Posts: 122
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From: Duxbai
Spanner, what bit of 33" legroom in standard traveller class don't you understand?????
You get no more in scheduled economy so quite how one would suffer DVT more with a charter such as TCX over those ever so wondrous schedule operators I do not know.
You get what you pay for. On charter, you get a meal, entertainment and the option to purchase whatever quantity of drink you would like. On schedule, you get the huge difference of inclusive drinks (if you are lucky, these days)
There is nothing wrong with travelling charter. But then again, it's more fun to have a go at the great unwashed. If you can afford to put your money where your overly active gob is, then good on yer. But for many, TCX/TOM provide the opportunity to travel to plenty of places that the schedules don't/ won't
You get no more in scheduled economy so quite how one would suffer DVT more with a charter such as TCX over those ever so wondrous schedule operators I do not know.
You get what you pay for. On charter, you get a meal, entertainment and the option to purchase whatever quantity of drink you would like. On schedule, you get the huge difference of inclusive drinks (if you are lucky, these days)
There is nothing wrong with travelling charter. But then again, it's more fun to have a go at the great unwashed. If you can afford to put your money where your overly active gob is, then good on yer. But for many, TCX/TOM provide the opportunity to travel to plenty of places that the schedules don't/ won't


Joined: Aug 2000
Aviation Qualifications: Non-Aircrew
Posts: 1,133
Likes: 158
From: Cornwall
Rusland - In reply to your being puzzled yes I am fortunate enough that I can afford to fly BA, WT+ but the normal fare would be around £1800 for two of us. Like Doors to Automatic we are this time paying just over £1000 so because of the excellent price can afford to make an extra trip over when we would otherwise have stayed at home! We too are travelling end of the month and will report back!
We will go over again at Christmas then again in February and almost certainly BA.
We will go over again at Christmas then again in February and almost certainly BA.



