OzRunways 2.whoa!
Join Date: Aug 2009
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Sorry for the continued delay folks. On Wednesday we got an email they were going to do an expedited review. Almost 6 days later and it's still "waiting for review".
What's even more frustrating is that with all the research we've done into what wen't wrong, we're now convinced that its a bug way down in a component called Core Data and completely beyond our control.
Trying very hard to work our contacts at Apple (admittedly not a lot) to push this through.
What's even more frustrating is that with all the research we've done into what wen't wrong, we're now convinced that its a bug way down in a component called Core Data and completely beyond our control.
Trying very hard to work our contacts at Apple (admittedly not a lot) to push this through.
Join Date: Aug 2009
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The WAC charts for Australia.... Is it 1 seamless digital version for Australia, or are the individual WACs scanned and 'stuck' together to form a near seamless WAC? (I would assume a digital version can automatically account for the mapping projection used)
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Bevan, I'm sure that if you start another thread on AvPlan then you'll be fine with the Moderators. The arguement of the value of these threads has already been fought with the Mods and was successful.
Perhaps start one titled "AvPlan," rather than the "Avplan versus OZRunways" one that exists already. I've had questions before about AvPlan when I ran it but felt that the OzRunways thread was not the place to ask them.
Perhaps start one titled "AvPlan," rather than the "Avplan versus OZRunways" one that exists already. I've had questions before about AvPlan when I ran it but felt that the OzRunways thread was not the place to ask them.
Bevan, I'm sure that if you start another thread on AvPlan then you'll be fine with the Moderators.
Your comment would be valid if he just hopped onto this thread and hijacked it with general hard-sell Avplan, but that is not the case here.
Previous post deleted - sorry Bevan666, was thinking of MilFlyer (http://www.pprune.org/dg-p-general-a...ml#post7051118) - sincere apologies.
Last edited by Aimpoint; 4th Jul 2012 at 12:25. Reason: Picked on the wrong prooner
Surely we all should applaud the existence of a competitor for Ozrunways, as a monopoly of one or other is not in the consumers interest.
Yes v2.8 update is frustrating, but worth the wait! We're ditching Apple CoreData for storage of plans/aircraft soon so this kind of thing doesn't happen again. It's too fragile for updates breaking, as it self-crashes rather than offering a "degraded" mode that still works.
Hello Shaggie, I am like you. I am happy with Ozrunways and wait patiently for the update. Good luck with a local Australian product. So many users can't be wrong. Best wishes.
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Thanks fly watcher!
And for the record (to dispel some myths put out there by others) there are less than 100 people affected. Those are 100 important people and we feel terrible, but it is a very small part of our user base.
The sad reality is that these things happen at some point to just about any software product, no matter how good QC and intentions. Anyone wringing their hands at our misfortune or assuming other products are immune to this should remember that.
Unfortunately, with the App Store and its review process, it unnecessarily gets made much worse. But remember that anybody that didn't upgrade, it's business as usual, which is the vast majority of our customers.
In the mean time, thanks for supporting us and thanks for your patience.
And for the record (to dispel some myths put out there by others) there are less than 100 people affected. Those are 100 important people and we feel terrible, but it is a very small part of our user base.
The sad reality is that these things happen at some point to just about any software product, no matter how good QC and intentions. Anyone wringing their hands at our misfortune or assuming other products are immune to this should remember that.
Unfortunately, with the App Store and its review process, it unnecessarily gets made much worse. But remember that anybody that didn't upgrade, it's business as usual, which is the vast majority of our customers.
In the mean time, thanks for supporting us and thanks for your patience.
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He has a history of playing anti-ozrunways games. If you read back through the threads he pretends to have nothing to do with Avplan, he pushes the product big time, then the truth comes out later about his real involvement. Hence the reason why I don't like to see him lurk around this particular thread.
Join Date: May 2009
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Quote:
Surely we all should applaud the existence of a competitor for Ozrunways, as a monopoly of one or other is not in the consumers interest.
Correct - nothing wrong with some friendly competition. But I'd rather this forum stick to asking questions of the dev's to make flying better in Australia, rather than spamming/flaming/trolling/astroturfing/whatever.
Surely we all should applaud the existence of a competitor for Ozrunways, as a monopoly of one or other is not in the consumers interest.
Correct - nothing wrong with some friendly competition. But I'd rather this forum stick to asking questions of the dev's to make flying better in Australia, rather than spamming/flaming/trolling/astroturfing/whatever.
Seriously - are you going to offer a partial refund for those who have had the App disabled? I'd e-mail you direct with my subscription details, but I have a feeling that wouldn't bode well - regardless I moved over to AvPlan. It was a good 'first to market' app, but it seems professional Apps have overtaken you.
Oh and Aimpoint - I don't think the Bevan bloke has said a single thing non-verifiable against OzRunways. I've slammed it though when discussing with colleagues - I think history will now show it was valid. I'm sure that the Bas bloke and "Shag" bloke are nice people - but let's not pretend they haven't ed up, at the expense of others shall we?
General lesson to all. Whenever you go to update an App, leave it in your update queue for a few days.
Last edited by Pass-A-Frozzo; 4th Jul 2012 at 05:45.
FWIW, if the problem was with an "Apple" component of the database/coding/nerd-stuff I fail to see what liability the OzRunways crew have to anybody. It's clearly stated on the splash screen "not for use in air navigation" even though we all do anyway.
If people choose to go to AvPlan, well, it's a free country. But I had more dramas with AvPlan in the 4 week trial period than I've had with OzRunways in 12 months. I tried it with two seperate installs on two separate Ipad2's and both times it crashed to the home screen far too often to be usefu for me. The only problems I've had with OzRunways were the Karratha VTC georeferencing was displayed incorrectly about 6 months ago and no updated WAC's/TAC's for the latest revision - which is apparently an Apple glitch. I've got the latest database, VNC's and the like so it isn't a big issue in the big scheme of things.
I'm happy to give The OzRunways crew my $100-odd a year and if there is an occasional glitch, even if it may be their fault, it is still money well spent.
If people choose to go to AvPlan, well, it's a free country. But I had more dramas with AvPlan in the 4 week trial period than I've had with OzRunways in 12 months. I tried it with two seperate installs on two separate Ipad2's and both times it crashed to the home screen far too often to be usefu for me. The only problems I've had with OzRunways were the Karratha VTC georeferencing was displayed incorrectly about 6 months ago and no updated WAC's/TAC's for the latest revision - which is apparently an Apple glitch. I've got the latest database, VNC's and the like so it isn't a big issue in the big scheme of things.
I'm happy to give The OzRunways crew my $100-odd a year and if there is an occasional glitch, even if it may be their fault, it is still money well spent.
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"not for use in air navigation"
"if the problem was with an "Apple" component of the database/coding/nerd-stuff I fail to see what liability the OzRunways"
See how that works out when your Holden Commodore breaks down and Holden say "Ohh. it's not our fault.. a third party component broke, so don't blame us"
At the end of the day I really don't care. Just get's on my goat when people claim there is some kind of negative astroturfing going on, when they appear to have genuinely ed up.
I do love the "Oh it was Apple's fault" though. Hah
Your quote KR:
Originally Posted by KRviator
After 6 years in Defence aviation
I've been using PPRune since 2001. Previous account was deleted by ADMIN due to an awesome script I wrote which deleted all previous posts (all 10k of them)
I've never seen such a commercially motivated and dominated thread. It used to be a free discussion and Danny Fyne owning PPRune, believe it or not, actually helped that. PPRune seems to have now developed into a "OzRunways owns this thread... how dare you bad mouth it" instead of what it's supposed to be - a free discussion.
Seriously, to have the actual *DEVELOPER* of a product, post in here and suggest he shouldn't be criticised, and the thread should be kept to "asking me about how good our product is" aka "kept to asking the Dev's questions" shows just how far PPRuNe has fallen.
Naturally someone who offers the same product offers a short update, that their product is available for those stuck out with no service. Then to have those sided with one side criticize? Seriously.. WTF.
Sh*t, the developer, who's making money from this thread, saying "I'd like to keep this thread about <talking to me, don't bad mouth me or discuss anything negative>" . Then randoms of unknown background backing him up with lines like "Another plug huh?" to someone who offers something that it not perfectly in line with selling the product in question.
It's been sad to watch the decline of PPRuNe - you used to know what was a paid ad, instead it's been taken over by people selling their products under anonymous names, asking mates to post things etc.
I've said it before, and I'll say it again. For the guy who's selling tens of thousands worth of dollars worth of software licences to say:
But I'd rather this forum stick to asking questions of the dev's to make flying better in Australia, rather than spamming/flaming/trolling/astroturfing/whatever.
Last edited by Pass-A-Frozzo; 4th Jul 2012 at 07:03.
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**** Frozo I thought it was just an Ipad app.
I don't have a dog in this fight, just sh*ts me that PPRuNe has turned from a strict discussion forum to a Free Ad - don't you dare question this free Ad "forum"..
But hey, I acknowledge I don't own PPRuNe. It's their train set...
Last edited by Pass-A-Frozzo; 4th Jul 2012 at 07:17.
true... if you don't bother testing your software before rolling it out to the punters...
We release onto App Store at 10pm in case there are any problems, so it affects a minimal number of people. We instantly Realise there's a problem and pull it within 10 minutes. Some people update, which is obviously bad and we'll fix them up with free subscription time.
3 hours later (working till 1am), and we've submitted a new version to Apple and submitted for an expedited review. Apple lose expedited review. We resubmit expedited review. Apple are closed for weekend & 4th July. We call Australian Apple rep contact, who calls USA and is told to get lost. We get another contact (high profile developer in the US) to forward request to a personal contact in the review team. Unsure of result.
Also unable to roll back to previous versions on the App Store.
Totally out of our control - both the bug and the fix time.
So when you say "next time test it" - of course we test it; I've done tons of testing. But when our tools of the trade fail us, the most we can do is work through the problem, and wait. And wait. And wait, it seems. This is the advantage & limitation of the app review process. It stops a lot of bad apps getting through, thus making for a better user experience, but seems to lack any facility to rapidly deal with critical bug fixes in a timely manner.
We're ditching Apple CoreData so this doesn't happen again, so I'm happy to call it a once-off.
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Yeah, lets hope the one guy they have on the app review team that they kick aviation apps to (because he can make sense of them) hasn't taken annual leave over the 4th of July week.
Frustrating...
Also: I think we never made this clear; it "only" crashed updates and seems only about 50% of those. When this has happened to other Apps in the past (it happens way too regularly), the reaction has usually been: tough luck, delete and re-install. But we didn't want to do that because we didn't want you guys to lose the aircraft you set up or have to download 2 GB again.
Frustrating...
Also: I think we never made this clear; it "only" crashed updates and seems only about 50% of those. When this has happened to other Apps in the past (it happens way too regularly), the reaction has usually been: tough luck, delete and re-install. But we didn't want to do that because we didn't want you guys to lose the aircraft you set up or have to download 2 GB again.
App Store Problem Causes Loading Issues for a Number of iOS, Mac Apps
Seems lots of other apps are having similar problems this week....
Seems lots of other apps are having similar problems this week....