Hate to disappoint you disappointed but someone might actually think you're serious about the online dating stuff......we wouldn't have to worry about one thread closing, the whole site would be blocked!

:rolleyes:

On with the thread, hopefully most crew (F/D and cabin) will understand that a few people are going to display less desirable CRM traits (human nature), just don't tar all with the same brush. It's an ongoing effort that will never end so don't give up.

Yeah someone's not sure how to take a joke!

Hey you should come along to one of the CRM courses and see what's it's all about, GN. The initial for new joiners, that is, which is more in-depth than the re-current every year. You will realise what many don't: That CRM is not "the art of being nice to people and everyone getting along."

Being nice to people and everyone getting along might be found in a good CRM environment but not necessarily so.

On closer inspection, I see it's back to the original topic: The CCMs. As for me, I haven't heard of them being re-hired. Sounds like bull-crap to me.

Lady Matilda - is it true that the ccms are being taken back???

I did hear that a final decision would be made on the 4th, but thought that was just rumour....

yes confirmed, they are being taken back......






To their country!



:E :E


I think that they might relocate them, I hear DS is going to Dubai Municipality to overlook garbage collection process and pest control, everything to do with shooting of strays and rats, seems his experience finally payed off!

oh, ok.

there are lots of rumours going around.

heard today that they have been offered their job back...is it true?

WHAT?! Rumours going around on this forum and at EK?! Quick, call the Obvious Police before it's too late!!!

Ha Ha Journeyman - ok, i DID state the obvious! :8

But its all getting very confusing.

I mean we haven't even been told who exactly was sacked and so there are ppl who don't know if they have a ccs or not......

I wonder if what you heard is true Asa? :confused: ?

I have to say that reading this has been most amusing! Although the orginal line of the thread was lost for a while, the ranting was excellent!

Please, Please don't bash me as I make a few comments/observations as I am new to this!

they are very simple to understand:

a) never believe rumours until they are confirmed in writing, we can be upset and disheartened by the decisions made but we will never be able to change them, or understand the reasoning behind them.
b) people will only respect you if you respect yourself!
c) we do different jobs and I know that I could never fly a plane, I don't pretend that I could and I know for sure the F/D appreciate what we do and would never want to chicken/beef/lobster/fish it in a million years.

I would like to state that I make the effort to come out for dinner on layovers - in fact it is no effort, I enjoy the excuse not to drink on my own! I have also been known to buy a round or two for the guys. I always thank the f/d for any generosity. I always make fabulous tea, (even Earl Grey!!) which does not taste like it has been stewed for a week, I may also offer a cappaccino or maybe a latte if you are lucky!;)

I also believe that the stilton was very stale and well passed his best before date!!!! He needed throwing out last week! :ok:

S@*t, that was a bit boring :bored: - sorry guys

Bedtime for little girls!:zzz:

A good principle GG, like most people, I have been a little guilty of that one, however the cabin crew member who was on the radio this morning claiming that the "unjustly fired ones" had all been re-instated is definitely wide of the mark.

The rumours I hear on line are so far off the mark its scary, if you think that the "CCM's are going to be reinstated in their OLD positions, you clearly have no idea how this airline works or what they are trying to achieve.

The reason you have not seen it in writing is that this company has some fairly stringent HR confidentiality rules and nothing can be disclosed until all appeals are over.

The CCM's and MCC's will as TD said right at the start, be allowed to apply for other jobs in the organisation, just not in service delivery.

Finally I believe, they were never sacked, just removed from their positions. This may appear to be semantics, but is on closer inspection quite different to being sacked

who was on the radio??? do tell!!!

No idea who it was, there was some general talk & winge show on 99.3, anyway this young lady called up and ranted about unfair dismissals, how they were re-instated and how she wanted the Radio show to talk to 7Days and make sure they new all about it, as it was vindication that they were sacked unfairly.
The radio jock did not give her a lot of air time, asked for her OFFICE phone number, at which point she said she was crew. The jock then gave her 7days telephone number and suggested she call them herself.
While this forum is a rumour forum, the radio is plainly not. She plainly has little idea of the facts.

doesn't that show what kind of level of intelligence some of our collegues have???

No wonder sometimes people get paranoid???!!!!

Probably another F/D floozie, seeing they can't score anything but floozies these days.

Unlike the lebos of course!

:E

Sheikh Nickabouk henceforth banned from this forum for abusing the privileges afforded to guests.

Next?

4HP

Just when I'd given up on reincarnation.

So i hear....any1 else heard?

BACKTRACK: Flanagan (inset) was forced to reinstate previously sacked staff after they won an appeal.
Emirates Airline was forced to make an embarrassing U-turn last week when a group of its senior managers won internal appeal claims against the carrier, Arabian Business can exclusively reveal. The eight previously dismissed staff were subsequently reinstated.

Terry Daly, Emirates’ senior vice president, service delivery, last month fired the In Flight Services (IFS) staff after having previously called a meeting to highlight the decline in service standards on the Dubai-based carrier’s flights. However, following the sackings all eight employees met with Maurice Flanagan, Emirates’ vice chairman and group president, to challenge the dismissals.

A high-level Emirates official told Arabian Business: “The eight staff had individual one-on-one meeting with Flanagan over the weekend of October 1 and 2. In the meetings they were given the opportunity to give their side of the story, which they did.”

Two of the eight Emirates employees were classified as manager: cabin crew (Grade 10) and were highly experienced veterans of the company. Five of the remaining six concerned staff were cabin crew managers (Grade 9) while one was an operations manager (Grade 9). All eight have since been reinstated but it is unclear in which department they will work because replacements have already been lined up for the vacant IFS positions.

“They have all been reinstated to as yet undisclosed positions on the same grade in other divisions within Emirates. However, the positions are away from the IFS division where all eight previously worked,” said the airline official.

The staff were told they would be reinstated two days after their appeals were made to Flanagan. Nothing has so far been shared or communicated internally about the reappointments and the airline has refused to disclose any specific details about the incident to the media.

When approached, an Emirates Airline spokesperson said: “We are not going to discuss internal staff matters with Arabian Business magazine.”

In an ironic twist, on the morning of the sackings three of the eight employees thought they were in line for a promotion after they were told to keep some time free. Immediately after the firings Daly delivered a speech at the Emirates Training College to explain what had happened to the trainers and managers there.

Emirates has previously stated that it prides itself on its robust and objective human resources policies. As such, the airline made sure that the appeals process was dealt with in a fair and balanced way.

The source said: “The reason for the appeal process is to ensure that personal agendas are removed from the disciplinary process. This has been shown to be correct in this particular situation. It is good that fairness has prevailed.”

Earlier this year Emirates issued a warning to its 5600 flight attendants about service standards. A letter to senior cabin crew from Daly urged them to improve their quality of service, galley behaviour, attitude, cabin monitoring and to reduce noise levels.

“I am very sad to say that we have been receiving more and more reports about our standards slipping,” said Daly in the internal memo. “I stood watching one of our peak departure periods recently and I was appalled at some of the things I saw.”

Since its launch in 1985, Emirates has received more than 250 international awards in recognition of its efforts to provide high levels of customer service, including Airline of the Year and Best Customer Service. Although the carrier insists on consistently high service standards it has previously acknowledged that many of its 25,000 staff fail to meet them.

“Given the scale, it is inevitable that there will be some differences in cultural outlook and in attitude. Many of our cabin crew are working in their first overseas employment ever and we appreciate that some may have difficulties in adjusting to a new and working environment,” said an airline spokesperson.

“Emirates prides itself on taking customer feedback seriously. The letters to our in-flight staff were written in order to re-focus and re-engage our crew on key areas which our customers say are important,” the spokesperson added.
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Thank you for posting that, but as for

the management never communicated that the firings had happened in the first place. So is this an example of cost neutral communications?

Service standards are sliding downhill, but one area that the crew constantly (Hello, is any senior manager there??!!) one area that they are constantly complaining about, is low morale. This is mostly due to a lack of respect, being treated like children and generally being regarded as expendable by the management as well as having some of the industry's worst working patterns, where fatigue is normal. The two most oftened named managers that the crew would like to see go are TD and KG.

So where is the real root cause of the current problems?

Interesting media article shakealeg and it is just that a blend of truth, agenda's fiction and nonsense.

Firstly they were never sacked, they where removed from their position's. May seem like a play on words, however, it was stated on the day they were removed from their position, that they would be allowed to take up suitable positions elsewhere in the company.

So that would be why the CCM position is currently on the IVN system?

Do you think TD makes these decisions in isolation, the orders for this came from the top, as indeed all orders to sort out the mess in IFS. Yes morale is chronically low, part of that is the mismanagement at all levels, starting at the top and definitely including those that were removed. It had to be done to move forward, simple as that.

ruserious you can't be serious! You mean it's ok that if a highly experienced manager who is found unsuitable for the job he has held for a number of years, is being "removed" from his post to be given a similar position and grade in a field he might know next to nothing about? How does that make him or her a "better" manager? This is just another mess EK created by shooting from the hip, as usual. Sad, very sad indeed...

nixisfix, I don't think you will find I said or alluded to anything like that. I do not think moving them elsewhere is a good idea.
These managers were promoted way beyond their abilities, this company has a habit of doing that. The love for seniority and cultural sensitivity, as opposed to competence will be its downfall.
Some of our most talented and qualified employees in this company are the most junior, but they are always treated as a threat by the senior incompetents. One of the many reasons why so many good staff leave.

ruserious you're right. Also the promotion is based on how many sickness you have. So many freak here in the company who never called sick keep flying even when their ears are blcked and spread all the germs and automatically become the company's favourite to be promoted. Sadly, not all of them capable/suitable for the promotion. Just because they never call sick. That is sad... There are more people who actually capable/more fit for the promotion, but one thing led to another they were realy sick, but as usual the company don't care about it. Demotivated it is.

Ruserious and Miss Petal,

You certainly have the support from this pilot regarding your posts. Good stuff and unemotional!

Ruserious, check your PMs please.

Hello Boys and girlz, I am back only this time I am ready.

Sorry I was away this 10 day around the world jobbie did get the best of me couldn't focus on the PC during the whole layover.

Mind you, we went out and had a laugh and you know what, the F/D decided to stay in and do their own thing!

Yea! Party for the crew! And all the lebo stewards came out we met the crew that was allready en place and we had a ball!

Sorry guys but if you can't make it say so and don't brag about it on pprune saying how wonderfull flight deck are and how terrible lebo stewies are. I mean really if you can't do it just say so and don't give us this BS about no crew come out, poor little old me I wish I was back in Dubai in my ferrari (or porsche) cr@p!

Arrivedecci!

Scoprata testa di mingia!

A totally irrelevant post. As most readers will know, on SOME layovers, some of the crew come out. On SOME layovers, none of the crew come out. On SOME layovers no one goes out and on SOME layovers none of the flight deck go out.

Maybe on your particular flight, the flight deck were very tired having had tough rosters, or maybe they did not actually want to spend any time with you. After all, the maturity displayed from your last post would surely keep even the most childish of pilots away.

Or probably more realistically, there weren't any great looking girls... ;)

Now how's that for honesty?

Ahhh, Sleazy Lebacheesy welcome back, we all missed you and your vitriol.....

Keep up the good work!
:yuk: :yuk:

Oblaspop missed all the wonder boys while I was away!

They do say that distance makes the heart grow fonder.

And secur ID for once please sit still, the world does not revolve around F/D, the girls were gr8 as a matter of fact they had a few things to say about you lot and none of it was complimenting. apart from a few who stand out of course.

Ta

Cheesy Sleezy Leba Neezy.

I'm guessing you're one of the pimply slick-backs who tries too hard and blows your bolt as soon as you walk in and see a blondes in the briefing room.

Even the English girls seem to have woken up to the greesy swarthy Med types these days. You'll have to come up with some new lines about the stars in their eyes or maybe stick with your own ugly hairy women if they'll have you.

We had a successful night in Sydney last week. Managed to get 6 of the girls out to a private party a local lad knew about and convinced the two lecherous lebs that no one was going out!!

Classic!!! :ok:

2nd hand material mate just in case you didn't know. But it's ok you would not know the difference anyway particularly from where you come from, your women are so loose and you are used to it.

thanks for looking after them while we were out, they did say they enjoyed the party and for once they were treated to a drink.

Not so sure about eating cheese and onion and chip botties in singapore though, should try to be more creative next time and maybe only maybe you might get a little shine.

take care desert whine, don't worry, we are watching over you and we will make sure you don't get any while we are here!

Byyyyyyye!

Don't be too despondent, cheese-boy. There are always new arrivals here although I'm told the supply of westerners is drying up rapidly.

Seems the word is spreading and chicks from UK, W. Europe, Aust, etc are less and less interested in coming here. Probably a lot of bad press in general leaking out so who would blame them but I have no doubt the image given by sleazy, lazy, greasy guys like you has contributed.

You and your mates tried SO HARD that you've helped convince women that living here is a less than pleasant experience. The amazing thing is you can never see it. Both the crew AND the pilots laugh about it (when they can) and you have absolutely no idea. It'd be funny if it weren't so sad.

Don't spend ALL your money on clothes and hair-gel. Save something for a new western personality...


HAHAHAHAHAAAAA......... :ok:

What a t**t........

Well you said it yourself:

It would not happpen to be because of the low salaries F/D are onto these days, would it?

Don't need to spend much on clothes and hair gel, my cousin has a clothes shop in Deira, you know that part of town you daren't peek your nose at for fear of being eaten up by the pakies; my other cousin has a gent's salon, but I bet at 50 bob a cut its too dear for a little pilot like you. Always talk and no action.

Anyway got to go for lunch, my auntie has made Mlokhiya, bet you don't know what that is either considering the only lebanese thing you probably had was a shawarma.

Have you found yourself a russian wife? I hear a lot of you F/D go fishing at the cyclone these days out of despair!

Once again this topic is receiving lots of posts and once again for the wrong reasons. Please don't give this person the platform he desires to highlight his over inflated ego and his poor English ( spelling and grammar!) Don't rise to the bait. No matter how tempting it is! :E

Seaman staynes I could not have said it better.

Apart from the direction this thread may take at times thanks to my poor English grammar; what you state is I beleive, the root cause of the problem.

Too many managers not willing to forego the glory of their post when things go right and readily glad to blame others when they are going wrong.

Somehow, and this has nothing to do with the qualities of my English, it seems to me that overall no one cares! Whether it be MF our sanctified OBE to all levels below the concern of EK managers seems to be about pushing papers and not going to the forefront of the actual problems.

This is the result of years of neglect in the processes used to select Managers to be, on the basis not of how best they fit company policies and development, but rather on their nodding ability.

What is yet more surprising about the recent firings, is that there are some notorious do nothings and worse probably do worsers like the Palestinian lot who are still seated happily behind their desks; this despite a history of poor management skills, interventionism (Wasta) etc....

Can anyone explain that with due respect to the variable opinions on the subject?

BYMONEK: Ever so sorry for the English, I do apologise! No really dear I do!

Buzz-off if that is the only thing you found in the substance of the posts, you are a sad case of get-homitis! Only one opinion counts: Yours! Typical of the stick managers everyone loves to call drivers!

The saying goes: Thy servants wait while their master Baits!

A little story from the early days of EK:

The cabin crew had just won an award for best cabin crew in some poll or contest. At the awards ceremony, MF stood up and accepted the award, attributing the results to management's hard work and ground breaking processes, management's ability and management's management etc. etc.. As Richard Branson stood up to accept second place for Virgin's cabin crew, he graciously congratulated Emirates but said that MF had been remiss in not mentioning the people that had actually won the award, the cabin crew. He then congratulated them himself.

This story was told to me so I'm not actually certain that it's true but it does illustrate the mindset here at Emirates.

True story;

It was the Business traveler Award for best cabin crew, when we had to distribute the magazines to the passengers on-board inflight, we used to carry over 150 copies/flight.

EK operated 310's and Virgin was still operating their 74 classics out of LGW, but look at where EK is service wise and look at virgin. A whole world of difference.

I won't even mention the hosties.......

Tiramisu, you're winding us up, aren't you? You're not an 'Easter Med' type at all, are you! You're command of English suddenly gets better when you want to discuss a serious topic. Well done though on getting a few people wound up!

Cheese can't quite decide whether he's Lebbo or Greek. I've suspected for a while that he's neither and not a hosty either.

Just another bored pilot but it's amusing anyway and lets people get some grief off their chests.... and no one gets hurt - except Leb reputation!!

Classic! :ok:

Was I imagining it, or was there a really funny Leb joke on this thread a day or two ago that was 'pulled'?

It was unPC, (tell me a joke that isn't), but is there too unPC for Jetblast?

EK policy to constantly replace crew
 

Which is why they dont care when good, mature, and experienced crew resign!

It makes sense, get em in young, keep em fresh, and once they are worn out and zapped a bit of initial enthusiam, put them out to pasture. Its very sexist, but ruthlessly logical from a business point of view. After 2 years, a big majority of crew are no longer brighte eyed and bushytailed about the job, in faxt they are jaded, so just keep the new ones coming in is one way to ensure customers are greeted with a smiling crew- not really possible if you have worked there for a long time!

As for MJ-she was a lovely lady, im surprised, but her hubby was always a ratbag.....TW was trouble, and is the notorious SN still there, god he made many a crews life a nightmare!!!