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RT; Callsign discipline

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Old 21st Oct 2006, 06:46
  #21 (permalink)  
turtleneck
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we all know that the gus pilots give us a hard time with their not understanding r/t and with their
underperforming equipment. it now appears that one or two new m/e companies, allthough enjoying the latest
toys, gives us new headaches with lower quality jockeys and bad r/t discipline, just echoing a lot of
subcontinent carriers.
if this should be the reason or excuse to introduce or uphold unneccessary constraints, bigger separations,
triple reconfirmations of the simplest basics and god (or allah) knows what traffic hindering measures more:
i'm sorry but we should not accept this. there's a thing called asr and a regulator who is required to act upon.
if not, for all the habibi factors around here, there are many ways to get the problem known. pprune for one,
but there are more. if you atc guys have a story to tell, then do it. i always file a asr if there has been a
situation that concerned my flight and i insist on a answer. admittedly i'm not always successful, but if we all
try and don't duck, the pressure rises and eventually becomes effective.
i would just ask every pro in this environement not to accept the lowering standard by some new clowns. it
should be them improving or beeing shown the door, but in no way us lowering the standards, regarding safety
or efficiency, just to suit some wet dream of megalomaniac "leaders".
i therefore back every effort to increase r/t discipline while imploring both sides to fight against any silly
quadruple a..covering measures.
ttn
 
Old 21st Oct 2006, 08:41
  #22 (permalink)  
 
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Thumbs down

turtleneck spot on mate!! U got my vote. As much as it pains me but I lost my trust in any improvement in this part of the world. I seriously cant figure it out what causes people being so negligent or sloppily. Me thinks its mentality. Its simply easier to ignore the problems rather then to solve them especially when the environment supports it. The best excuse I heard was its anyway all up to the almighty.
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Old 21st Oct 2006, 11:35
  #23 (permalink)  
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Duck,

Whatever are you talking about? I don't have an accent.
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Old 21st Oct 2006, 12:34
  #24 (permalink)  
 
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Originally Posted by Warlock2000
Ozzie ATC's
100% agree that repeating the callsign is required in any communication with ATC. BUT, there IS a fine line between being proffessional/safe and being anal - I'm affraid that a lot of Ozzies tend towards the latter. Especially those in Austalia. MATE.
Try not to take offence Warlock me old, but if you want to call yourself one, try learning how to spell PROFESSIONAL...remember, 1xF 2xS.

If in real doubt, perhaps cast a glance at the top of the page...you'll find it there

As to being anal...please tell me what you would prefer, and I'll see if we can get the R/T sorted out for your personal enjoyment
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Old 21st Oct 2006, 13:12
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Muttley...

Geeez mate, ya had me there for a minute!

My brain was still doing 'island time' 10 days bobbing around the Caribbean scoffing rum punch and enjoying the company of fair wenches has corrupted my PPrune vetting skills...back on top of it now

ATCO be careful using 'sharp' and 'Kiwi' in the same sentence, you will confuse the readers...now as for the accent
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Old 21st Oct 2006, 13:25
  #26 (permalink)  
 
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One of the big problems in EK it that there is no formal RT training for new joiners and established pilots alike. Alot of our new pilots are joining from parts of the world where bad RT is a day to day norm and the bad habits are not being ironed out in training.

The poor RT disipline is only going to get worse before it gets better, you only have to see where all the new pilots are coming from, and they don't say "MATE".

It's up to us all to improve the standards, Captains when flying with F/O's who display bad RT should be pulled up and corrected, (not sure what the F/O will say to the Captain!), and during training, the training Captains need to jump to poor RT standards.

Just my thoughts on the matter. I'm sure there's alot more that can be done.

Happy flying and controlling.
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Old 21st Oct 2006, 17:10
  #27 (permalink)  
 
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Originally Posted by Warlock2000
Ahhh MATE! Really sorry for the typo mate. AND well done on picking that up.
No prizes for guessing where you're from.
If all you can reflect upon from the posts above is a spelling mistake then I'm sorry to say you're a SAD B@STARD. Get a life and get with the program. Or is that programme? Mate?
Get the picture?
Actually I have a really good picture of the airspace, and it is filled with pilots just like you
Each one of them prattling away with what they think sounds like way cool, hip and trendy R/T....or not
The pity is that we don't all talk just like you do
I wonder if, perhaps, you could fill me in on the reason standard phraseology exists at all?
Anyone else want to jump in here?

You seem to have quite a chip on the shoulder there Warlock...any reason for that?

BTW, as professional aircrew, I would have thought that you could spell it... perhaps Mum and Dad's hard earned was wasted and they should have sent you to the local comprehensive?

For the record, I don't usually jump up and down about spelling, only in certain circumstances, and this just happened to be one of them

But why are you banging on about Australian controllers in Australia when the thread was started by a Kiwi, in the Gulf (at a location, known to only a few) about appalling R/T here in the Gulf? Could this be an attempt at deflecting the issue?

I mean, Jeeezzzz, just bl**dy read back what is supposed to be read back and shut the f k up with all the other stuff.

Rant over

note to self, don't post after half a bottle of red....
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Old 21st Oct 2006, 18:26
  #28 (permalink)  
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Hey , foxxy, be careful how you slander the fair isles of the east. I mean, you wanted to be or are one of us, aren't you??

I just got back from an evening shift, where I started to count the number of times I didn't get a readback of a callsign when vital instructions were issued. I stopped counting at 20. I say again....20!! Really, that's appalling and they were from every operator under the sun.

What to do?? I thought of various methods of torture but I think the Geneva Convention has put paid to those delicious thoughts

As always, it seems that the best way is to model good standards, kind of like parents to their children, and hope that the good ones will take the baton and pass it on.

Safe and happy flying, aviators!!
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Old 21st Oct 2006, 18:49
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Originally Posted by Muttley Crew
Duck, But you got him with the "professional" spelling blunder. What a to$$er!!

I thought I was being fair and just Mutt I didn't mention at any time how he spells "affraid"

Hey Warlock, now that I have added a couple of single malts to the reds.... you wouldn't be the one that the Gatwick controllers have to add additional miles to in the sequence would you? Both arriving, 'cause you can't get off the runway quickly enough, and departing, 'cause you can't get off the runway quickly enough)?
Could it be that you can't keep up with the pace of life in the real world either?

Pot to kettle, pot to kettle, come in please!
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Old 21st Oct 2006, 18:52
  #30 (permalink)  
 
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Ok Warlock back to the topic, are you saying that a New York ATC'er is happy to work without any callsigns in readbacks. Are you saying they rely on their voice recognition skills instead? Because you are saying that Aussies are pedantic for needing readbacks as specified in all documents, and that we wouldn't be able to work in the US for that reason. Is that what you are saying?

BTW before you play your little violin to yourself about having to talk to more than one controller at a time, with 2 guys up the front to do it. Spare a thought for the one guy trying to talk to 20 aircraft at the same time, with noone beside them doing the Sudoku, who they can ask to make that call for them.

Your posts really stink of someone who has never stepped foot inside an ATC centre and so has no appreciation of the challenges that are faced everyday on the other end of the radio.

Not trying to be anal but 3 easy rules to follow,

1. Use callsign always.
2. Meet any restrictions as outlined verbally or in documents unless otherwise cancelled by ATC.
3. Say your level passing and cleared level on first contact.

Easy really isn't it.
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Old 21st Oct 2006, 20:14
  #31 (permalink)  
 
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This started off as a very good topic, shame it's turned into a slagging match.
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Old 21st Oct 2006, 21:30
  #32 (permalink)  
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Oh, it's great - I should have waded in with my censors scissors & spell-checker but what the hell, it's great debate & nice to see the guys hanging it all out. And I've learnt a few things to boot.

4HP
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Old 21st Oct 2006, 22:19
  #33 (permalink)  
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Agreed. I am thoroughly enjoying this thread from afar.............quite a while since we have seen anything as lively (and multi-relevant to all of you) in the ME Forum for a while.
 
Old 22nd Oct 2006, 06:09
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Dear oh Dear!

Originally Posted by Warlock2000
Divingdick
You can't fight your own battles?
Good advise, you're making a right prat of yourself!
And before you do again please remember that not everyone on these forums has English as a 1st language. Mine is and I made a spelling mistake - now there's a SERIOUS incident MATE. Did you get the gist of the message? Ah, maybe a lesson you could apply to your controlling.
Yawn....
No Maaate, I don't need anyone to help, that's what the hold is for

I asked for others to give their versions in the vain hope that you may get the point if it were plugged from several different sources, seemings how you don't listen to ATC's.

As one of the other posters said do you seriously think that we should use intuition rather than correct readbacks (ie I THINK I know he received and understood the message, but did he REALLY get the gist)?
This is the second or third time you have been asked this question but you seem totally incapable of answering it other than to abuse the person asking it.

The attitude you are displaying is one of "I am a Sky God, and the only one in the sky that knows what is what".

Sitting there in your comfortable aluminium cocoon, I really wonder if you have any idea of the maelstrom that is going on around you?
As ANSA said, we don't just sit there waiting with rapt attention for you to speak to us.
On one of our sectors in UAE we have to coordinate with Tehran, Muscat, Bahrain, UAE central, UAE East and Dubai Approach. Every level change, speed control assignment, time revision etc must be passed on.
That same guy handles the upper DESDI hold, all the climbing stuff out of Doha via the northern routes, all the departures thru PAPAR, all the overflying and landing stuff via ORSAR and AMOLI, all the stuff overflying MENSA, LALDO and GISMO.
At the same time he is identifying traffic from Tehran's FIR (that's why we want squawk and level passing) passing clearances (which require readbacks) and doing all the other sequencing, monitoring and separating stuff that we get paid for.
Now with that tiny grain of awareness now firmly in your mind, ask yourself, do we want to hear a readback so that we can get on with the next task in the job queue, or do we want to go back to you to get a REQUIRED readback which wastes our very valuable thinking time, and bumps something else that really needs to be attended to?

Another question I have is just where would YOU like the line drawn with non-compliance? YOU have English as a first language, many of the pilots out there do not. Just because someone has a different accent do we require them to readback correctly? What about when you are not flying in home airspace? Do you then comply with other FIRs different interpretations? Imagine the chaos if that were the case.

Standard phraseology is there just to stop this kind of thing, we all play from the same page, no mistakes, no misunderstandings.

Oooh I know, lets not use UTC, lets use local time...that should help...the argument is the same.
If you are a troll, well done, you have certainly got several bites with that cheap bait, but if you are serious

ps regarding your spelling....are you advising me or giving advice?

4HP sorry about the length of this post, any spelling errors etc, but not for the content (or what I was trying to say anyway)...
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Old 22nd Oct 2006, 06:23
  #35 (permalink)  
 
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Originally Posted by Speedbrake
Terminology differs from place to place, as do RT procedures, if pilots were expected to be 100% proficient with each country's RT peculiarities a flight from DXB to JFK would take 2 weeks to flight plan!
[/I]
That is exactly why there is a STANDARD phraseology, isn't it?

Last edited by what_goes_up; 22nd Oct 2006 at 08:14. Reason: for spelling
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Old 22nd Oct 2006, 08:13
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Originally Posted by Speedbrake
Yes it is, but standard phraseology differs from place to place. Like I said above, I don't think anyone is denying that.
No actually it's not. Some places adhere more to it and some less. But there is only one standard laid down by ICAO. Bare in mind, I am not talking about how this issue is handled all over the world!

Start with: Why I never made it through pilot’s course!
Buddy I've done both. And belive me, it was much more demanding to become a ATCO than a pilot. The later was a piece of cake!!

Last edited by what_goes_up; 22nd Oct 2006 at 08:15. Reason: spelling again, sorry... Whoever finds more spelling errors may keep them!!
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Old 22nd Oct 2006, 09:53
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Originally Posted by Speedbrake
Bottom line:
PS: I didn't realise that PPRUNE had become a spelling bee contest!
Come on guys, from people professing how others need to become more professional - childish!
To risk the ire of the mods....the gentleman who first brought up the professional thing was no other than the Warlock.
The tongue in cheek comment seems to have really brought up some issues that the chap has
And if I may point out to him and others, all the slanging seems to have been from him and generally directed at me (or others who hold dissimilar views).
At no point have I called him a sad B@stard, slagged off his nationality, said that I don't care what he is getting up to whilst working, to grow up,called him anal, that I needed counselling etc etc.

All I , and others, have tried to do is to get everyone on the same page...

Warlock me old mate....I assume that as English is your first language, you could get the irony of the smilie just after the hold statement? If not

Similarly, you have not given one useful idea to the thread since you started personal attacks, how about you answer the question about where to draw the line? Hmmm?

As for your throwaway about getting the coord right the first time, that isn't even worth wasting bandwidth trying to educate you.
There are a multitude of threads about speed control into Dubai...read them and learn something before cooking off again

Funnily enough, I see my "mission in life" as you called it, to keep the metal apart by the required distance in what can be loosly termed a "safe, orderly and expeditious" manner.
Standard phraseologies help me in doing that, if you can't or won't see that point, there is really no further point discussing the matter with you.

For the record, never been a pilot, never wanted to be.
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Old 22nd Oct 2006, 10:31
  #38 (permalink)  
 
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Originally Posted by Speedbrake
My yes it is referred to your That is exactly why there is a STANDARD phraseology, isn't it? question.
To be clear, what are you talking about?
ha, ha, sorry man. Misunderstanding. Didn’t mean to pinch on you. Just wanted to highlight, that there is only ONE standard. There is just the operating standards that change.

And yes I am guilty as well not always adhering to standards. Where do I draw the line? Where safety is exposed. Not reading back an instruction or not mentioning your full callsign when doing so is a safety issue. Step into the controllers shoes.

ABC123 climb FL350
Rog 35oh

The controller has two possibilities. Either he jumps at you and asks for a proper read back or, in case of an accident, will be held liable for.
(I know of a case where the ATCO was held liable for an accident not for the wrong word but for the wrong tone!!- According the lawyer he scared the pilot so he fell out of the sky. No joke!)

Same for the passing level. ATCO has to check your mode C readout to be within 300ft (if my memory serves me right... long time ago) otherwise he has to disregard the readout and will always have to ask about your passing altitude.

There again. If he asks back... what a moron. Doesn't he have a radar?
If he doesn't and you have a close one.... picture yourself.

There are two things I took from my old days as an ATCO.
CYA (Cover Your Ass)
and even more important
Never assume (because it makes an ASS out of U and ME

Happy flying guys!!
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Old 22nd Oct 2006, 10:58
  #39 (permalink)  
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I would like to register my agreement with all those who've advocated or implied that we should all be heading towards ICAO standards, something that I foolishly thought we all did anyway!

I've listened into a number of web sites where you can hear ATC comms and in some cases, I've hardly been able to understand what's going on, and this after 25 years in the job. It only seems right that all ATCOs, no matter where we are, should be positively encouraging a much higher standard of comms, setting the bar higher, so to speak, and then enforcing them in our 6-monthly checks. An almost impossible dream in our part of the world, but one that is going to have to be more seriously looked at in light of the huge growth in movements here.

To all the guys and gals that we serve in the air, please don't take this as a cheap pot shot, or another us vs them thread. I'm only asking that we take pride in our collective efforts to get the travelling public safely to their destinations and this topic is one that really needs to be addressed in order that we don't needlessly endanger anyone. We don't have the right to insist that we can use our own methodologies in radio comms because of our personalities or temperaments or the need to sound cool or friendly.

Bottom line, we're paid to be professionals and, even after all these years, I still want to be a better controller.
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Old 22nd Oct 2006, 11:52
  #40 (permalink)  
 
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Bottom line: English is not everyone's home language - how would you guys feel controlling in Chinese / Russian / French etc? I agree that a minimum standard needs to be maintained, but a lot of the times certain people (and I'm not going into nationalities here) are just being pedantic at the expense of others.

Fully agree.
In my opinion, I believe pilots and controllers talk too much in this part of the world. Also, there is this silly requirement to pass a lot of information to the controller on the first contact; so much for the need to establish contact first;then, start the exchange.
I actually witnessed the UAE Center Ozzie controller tell off the Indian pilot the other night (a while ago, actually). That particular Indian was very annoying! He would receive the instruction, read it back correctly, pause for a few seconds, and then, ask the controller to confirm the same thing again!!!

We all talk too much in this part of the world. I wonder whether we would survive in areas like O'Hare, JFK, Boston, etc,.
The air traffic in the area is becoming busier by the day and the need to update and modernize the procedures is paramount.

Another annoying habit that is creeping into the Dubai tower system is that of issuing takeoff clearance, ask you to maintain tower frequency and call you back, right at lift off, instructing you to call departures. Keep in mind ATCOs, that at that time, one pilot is concentrated in getting the airplane off the runway and the other, closely monitoring the actions of the PF and the status of the airplane. It is a bad time to be called with instructions for this or that.
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