Oops.
Joined: Jun 2002
Aviation Qualifications: PPL
Posts: 7,177
Likes: 297
From: Nanaimo (CAC8)
I have just received a personalized 1000 word email from Rupert, the gist of which is:
However, he prefaces that information with:
That's alright then!
He closes with the usual platitude:
Rupert,
If that is the case, how come you waited EIGHT MONTHS to tell me?
He also included a link to a website containing more information:
http://infosecurity.cathaypacific.com
The following types of personal data about you were accessed:
- Email Address
- Name
- Telephone Number
- Title
We are very sorry for any concern that this event may cause you...
He closes with the usual platitude:
Your safety and security remains our top priority.
Yours sincerely,
Rupert Hogg
Chief Executive Officer
Cathay Pacific Airways Limited
Yours sincerely,
Rupert Hogg
Chief Executive Officer
Cathay Pacific Airways Limited
If that is the case, how come you waited EIGHT MONTHS to tell me?
He also included a link to a website containing more information:
http://infosecurity.cathaypacific.com
Joined: Jul 2013
Posts: 19
Likes: 0
From: Hong Kong
"NO EVIDENCE"; OR "NO CLUE"?
"We acted immediately to contain the event" Says Mr Hogg. 2-3 months ago, according to RTHK. Un-defendable incompetence.
Lets not forget, as per the internal memo, the details of all Flight crew and cabin crew ID's, photos, emails and personal addresses are included in the data breach .
A major security concern. Potentially, these Pilot and Cabin crew company security identity cards can now be copied and sold on to any terrorist organisation.
Lets not forget, as per the internal memo, the details of all Flight crew and cabin crew ID's, photos, emails and personal addresses are included in the data breach .
A major security concern. Potentially, these Pilot and Cabin crew company security identity cards can now be copied and sold on to any terrorist organisation.
yes, the Hong Kong stock market acted immediately as well... big bashing overnight... what a public relations blunder... hiding such info from us for more than half a year and then telling us "we found no evidence that any data has been used", rather than assuring us that all is good and solved. Not doing so gives a clear statement: They know nothing about this hacking and know nothing what has happened to our confidential data,. I am an affected passenger and have asked for personal and professional explanation and clarification, rather than these anonymous website and emails; for all we know this data fraud/ hacking is still ongoing. Hogg's message is so NOT assuring that one MUST assume the very opposite of what he is stating,.
Joined: Aug 2008
Posts: 0
Likes: 1
From: Polar Route
Nothing short of a total and complete breach! CX has no idea what actually happened and does NOT care. All the information and its usage is at the discretion of the hacker(s). Don’t be fooled by empty CX platitudes...
, Joined: Feb 2000
Posts: 81
Likes: 0
Good to know lawyers are ready to help.
https://cathaydatabreach.com/
https://cathaydatabreach.com/
Joined: Nov 2015
Posts: 748
Likes: 0
From: HK-CRoC
Yup, here we go again.
If I were a betting person, I would bet on a few things here:
1. At some point in the last 4 - 5 years or so, some IT type has put forward a request for funds for IT security.
2. Following that, at an ECC meeting (the prince's which dole out the cash), the IT person was grilled.
- Can our customers see this ?
- Does this increase our profit ?
- Has this ever happened here before ?
- Is this part of our "core" business ?
Of course no was the answer to the manager with very good intentions; Funds Denied.
Now fast forward a bit and guess where we are; lawyers suing, Americans suing, EU suing etc. etc. etc...
Who turned down the funding for IT security ? Will they name that person?
Will that person get fired ?
Nah...........
1. At some point in the last 4 - 5 years or so, some IT type has put forward a request for funds for IT security.
2. Following that, at an ECC meeting (the prince's which dole out the cash), the IT person was grilled.
- Can our customers see this ?
- Does this increase our profit ?
- Has this ever happened here before ?
- Is this part of our "core" business ?
Of course no was the answer to the manager with very good intentions; Funds Denied.
Now fast forward a bit and guess where we are; lawyers suing, Americans suing, EU suing etc. etc. etc...
Who turned down the funding for IT security ? Will they name that person?
Will that person get fired ?
Nah...........
Last edited by Flex88; 27th October 2018 at 02:44.
Joined: Aug 2007
Posts: 44
Likes: 5
From: hong kong
Joined: Jul 2007
Posts: 517
Likes: 0
From: www
DS, either stand up as a leader and fight for our contract, or GET OUT OF THE WAY. We need a strike vote, now. There is no other option open. If you don't have the courage to propose that, then at least have the dignity to admit as much and resign. I would respect you for that.
Joined: Jun 2002
Aviation Qualifications: PPL
Posts: 7,177
Likes: 297
From: Nanaimo (CAC8)
Good to know lawyers are ready to help.
https://cathaydatabreach.com/
https://cathaydatabreach.com/
We are passionate about winning this case and are determined to hold VW to account.
Joined: Mar 2010
Aviation Qualifications: ATP+Mil
Posts: 181
Likes: 21
From: Hamburg
Good to know lawyers are ready to help.
https://cathaydatabreach.com/
https://cathaydatabreach.com/
You can bet on the likelihood that, of any compensation paid out, the lawyers will get a hugely undeserved proportion.
Joined: Mar 2015
Posts: 336
Likes: 2
From: Australia
http://m.scmp.com/news/hong-kong/law...law-firm-urges
And the news is onto the case. Damn those first world labour laws.
And the news is onto the case. Damn those first world labour laws.
Joined: Nov 2015
Posts: 748
Likes: 0
From: HK-CRoC
Fuel Hedge Debacle Over ---- NEXT
And here we go again; been a while since a major lawsuit (except for the Paris Basing "payout" this year) so I suppose it's time for another massive profit eating court-case/lawsuit.
Likewise, the "leader" who denied the ECC request for much needed funding to upgrade the IT security systems received an even more massive year end bonus is, I'm sure, still grinning while having a GnT on the stern of his yacht now moored in Monte Carlo... The Swire MO.
Likewise, the "leader" who denied the ECC request for much needed funding to upgrade the IT security systems received an even more massive year end bonus is, I'm sure, still grinning while having a GnT on the stern of his yacht now moored in Monte Carlo... The Swire MO.
Last edited by Flex88; 28th October 2018 at 08:23.
Joined: Dec 2017
Posts: 28
Likes: 0
From: last known by reference to poorly programmed GPS
Surely you're not surprised...!
If I were a betting person, I would bet on a few things here:
1. At some point in the last 4 - 5 years or so, some IT type has put forward a request for funds for IT security.
2. Following that, at an ECC meeting (the prince's which dole out the cash), the IT person was grilled.
- Can our customers see this ?
- Does this increase our profit ?
- Has this ever happened here before ?
- Is this part of our "core" business ?
Of course no was the answer to the manager with very good intentions; Funds Denied.
Now fast forward a bit and guess where we are; lawyers suing, Americans suing, EU suing etc. etc. etc...
Who turned down the funding for IT security ? Will they name that person?
Will that person get fired ?
Nah...........
1. At some point in the last 4 - 5 years or so, some IT type has put forward a request for funds for IT security.
2. Following that, at an ECC meeting (the prince's which dole out the cash), the IT person was grilled.
- Can our customers see this ?
- Does this increase our profit ?
- Has this ever happened here before ?
- Is this part of our "core" business ?
Of course no was the answer to the manager with very good intentions; Funds Denied.
Now fast forward a bit and guess where we are; lawyers suing, Americans suing, EU suing etc. etc. etc...
Who turned down the funding for IT security ? Will they name that person?
Will that person get fired ?
Nah...........
What did you expect?
CX IT has been widely known as a joke for many years. EFB, windows 8, etc etc etc.
Funding for security? Not sure they can even SPELL IT security!
Motto : Cathay IT: Delivering yesterdays technology tomorrow.
Says it all!
Bye-bye Paul. ...
Joined: Jun 2001
Posts: 4,777
Likes: 9
From: Blighty
Joined: Jul 2018
Posts: 267
Likes: 0
From: All over
Joined: Jul 2013
Posts: 19
Likes: 0
From: Hong Kong
It is truly unbelievable how poorly this is handled by CX management. If I assume IT security is top notch (although with this company, nothing can be assumed), such data theft can happen and does happen. What is very unacceptable is that this has been hidden for 7 months; referring to a previous post, the theft of cabin and cockpit crew data is obviously still being hidden; that much to no "effect on flight safety". This case, very unfortunately, underlines the general management style of this company. It is a mix of arrogance (to believe its peers, shareholders, customers, suppliers, employees.. put up with such unbelievable incompetence, declining services, pay cuts- for the crew- etc.) and the incompetence itself. How can all these Swire inbreds still be there? When will some outside blood finally come in to save the company? What does it help CX/Swire if the complete management team have been employed within the Swire Group since decades; telling themselves since decades how great they are... when will Swire wake up???
