Originally Posted by
Dan Winterland
It is truly unbelievable how poorly this is handled by CX management. If I assume IT security is top notch (although with this company, nothing can be assumed), such data theft can happen and does happen. What is very unacceptable is that this has been hidden for 7 months; referring to a previous post, the theft of cabin and cockpit crew data is obviously still being hidden; that much to no "effect on flight safety". This case, very unfortunately, underlines the general management style of this company. It is a mix of
arrogance (to believe its peers, shareholders, customers, suppliers, employees.. put up with such unbelievable incompetence, declining services, pay cuts- for the crew- etc.) and the
incompetence itself. How can all these Swire inbreds still be there? When will some outside blood finally come in to save the company? What does it help CX/Swire if the complete management team have been employed within the Swire Group since decades; telling themselves since decades how great they are... when will Swire wake up???