CX Cabin Service
Join Date: Sep 2012
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With a 5/10 average review on Skytrax I wouldn't say Lion Air has great cabin service... It's not quite apples and apples with an LCC just like Soul Planet says.
Last edited by Juliette Alpha; 13th Apr 2013 at 15:15.
Join Date: Jan 2013
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I didn't realize that cabin crew contributed to runway overruns.
Just cause we have safer than average cockpit crew doesn't mean the hostesses are any good. Alternatively, lovely smiling caring Indo cabin crew can't help the idiot P2F crew from killing everyone aboard.
Just cause we have safer than average cockpit crew doesn't mean the hostesses are any good. Alternatively, lovely smiling caring Indo cabin crew can't help the idiot P2F crew from killing everyone aboard.
Join Date: Oct 2007
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Whether it's on this thread or the Cadetship Good News thread also on this forum....the canaries are chirping in the coal mine. Is anyone in a position to do something listening?
Cathay is approaching the 'rock bottom' they've been aiming at for years. Right across the board until you get to so-called Senior Management. We now have cheap pilots, cheap cabin crew, cheap seat-styles (except for F) and cheap service. As aircrew, take a wander around the cabin mid a ULH flight and you'll be very fortunate to actually find a Flight Attendant, let alone one who will tidy a bathroom or actually 'serve' a passenger. We are a high cost LCC. Well done to the 9th Floor. I sincerely hope when BA turn up with their 380's, customers will vote with their feet. It's long overdue
Join Date: Jul 2007
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You've got to give them credit. Apart from the odd disgruntled employe here and there, never have I witnessed a company so detested by it's own staff. The level of schadenfreude among frontline staff whenever CX takes a beating is astonishing at best, and points to a much deeper problem within the company. There's the odd loyalist among us for sure, but they've either got their own skeletons in the closet or their silver coins cashed.
Take a great brand with a solid reputation and proud employees and then, in the quest for short term profit and individual bonuses, turn your entire front line staff against you. I can only imagine what a truly great airline this could have become if it's own staff didn't detest it so passionately.
It takes a lifetime to build. And a moment to destroy. What a fu$#ing tragedy psycopathic bricklayers have caused.
Take a great brand with a solid reputation and proud employees and then, in the quest for short term profit and individual bonuses, turn your entire front line staff against you. I can only imagine what a truly great airline this could have become if it's own staff didn't detest it so passionately.
It takes a lifetime to build. And a moment to destroy. What a fu$#ing tragedy psycopathic bricklayers have caused.
Join Date: Dec 2011
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Quadspeed,
Nail. On. The. Head.
And we all know the powers that be read this, so we all know that they know. Therefore, the fact that they don't reverse this trend, this tragic decline of a once GREAT airline, surely means they are complicit and don't care?
IMHO of course.
Nail. On. The. Head.
And we all know the powers that be read this, so we all know that they know. Therefore, the fact that they don't reverse this trend, this tragic decline of a once GREAT airline, surely means they are complicit and don't care?
IMHO of course.
Join Date: Jul 2000
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QF just announced new uniforms.
Cookies must be enabled. | The Australian
Appear to be sticking to the average 5yr change.
Doesn't hurt having "a fashion parade featuring supermodel Miranda Kerr in Sydney today".
Cookies must be enabled. | The Australian
Appear to be sticking to the average 5yr change.
Doesn't hurt having "a fashion parade featuring supermodel Miranda Kerr in Sydney today".
Join Date: Mar 2013
Location: UK
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I can understand the comment about the seats.
In 2008 we flew to Cebu via Hong Kong, and the seats seem to have a metal tube right at the base of your spine. Never considered them again.
Must admit though, had no complaints about service.
In 2008 we flew to Cebu via Hong Kong, and the seats seem to have a metal tube right at the base of your spine. Never considered them again.
Must admit though, had no complaints about service.
Join Date: Jul 2009
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@TeaTowel
@TeaTowel
"Why not just stack the passengers on pallets? And sedate them till the flight is over?"
Ah, so you've seen the new service plan then? You are aware sharing confidential information on a public site is a cause for termination?
"Why not just stack the passengers on pallets? And sedate them till the flight is over?"
Ah, so you've seen the new service plan then? You are aware sharing confidential information on a public site is a cause for termination?
Last edited by Shutterbug; 21st Apr 2013 at 10:10.
Join Date: Nov 2012
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Join Date: Aug 2008
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That looks brilliant to me. Why didn't I think of it? Cabin temp control might be tough though. Perhaps it will be difficult for the floor seats to be warm enough without the upper bunks being too warm. Also, is there significant liability with pax and cabin crew on those stairs in flight?
