Flight/Ground Ops, Crewing and Dispatch A forum for the people who are engaged in operational control/flight dispatch/crewing and their colleagues airside in ramp dispatch, load control and ground handling, to discuss issues directly related to keeping their aircrew and aircraft operational.

Stansted Handling

Old 10th Nov 2007, 09:48
  #41 (permalink)  
 
Join Date: Aug 2007
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Mr.Flaps --- The negative culture is not in all the management at S/Air, there are some damn good managers there, but im afraid they are in the minority,

Another issue that always raises its head, whatever profits are made at any station it is then poured into the perverbial corporate pot and then shared out to non-performing stations and under achievers, i really think that is a bad way of doing buisness, this makes all layers of the workforce at the profitable station wonder where all their hard work has gone and why investment in the profitable station never happens
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Old 10th Nov 2007, 11:00
  #42 (permalink)  
 
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Servisair Stn

Hounddog 1
What happens behind closed doors; Watching tv,playing cards.reading the paper,on the the internet and waiting for the the early shoot why ramp struggle due to staff shortages because all their work comes in at the same time and Cargo with their feet up, what a way to run a business.
I suspect from reading your post you work at Cargo looking after your own little empire and that is the problem with Servisair.
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Old 10th Nov 2007, 11:19
  #43 (permalink)  
 
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Angry Servisair Stn

Mr Flaps
I agree with a lot you say about landing fees etc,but you have to look at other ways of cutting costs in order to complete in this cut throat business Servisair have failed to do this, all to busy looking after their own little empires and hoping if we sack a few poles and make a few people redundant everything will be alright and carry on the same old way.
Can't sack any Duty Managers who would make the Tea
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Old 11th Nov 2007, 01:57
  #44 (permalink)  
 
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OK, Servisair... here's a little perspective.

Servisair are one of (if not) the biggest handling agents on the planet. We/I may not like this... but that's the way it is. They're obviously doing something right.

I work closely with alot of people that work at one of servisair's (amittedly fairly small) stations. They moan about the money, the conditions etc. But how many of them do you actually see leave? not many. Its a bit of money coming in and people need that no matter what happens.

I'm not one of Circusair's big fans at all (in fact i work for the competition at the airport i work at) but they have the international presence and airlines know they can strike a good deal with them. The less handling fees an airline can pay is generally for the better... Servisair can offer this because they are so big.

that's the way it goes chaps...
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Old 11th Nov 2007, 18:17
  #45 (permalink)  
 
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Servisair Stn

Jerboy
Biggest is not always the best.
Servisair are the highest payers on the Ramp, and have a loyal ,flexible ,skilled and hard working workforce.
But i think you are missing the point they are being let down by management and high overheads which lead to a loss of contracts and fail to secure new contracts.
If what you say is right they should have got the AA contract, i heard they came third in the pecking order.
Landing fees make no difference when an Airline stays at the Airport only when they move.
As i said in a previous post they get rid of a few poles and make a few redundant on the Ramp and carry on the same old way.
Time to get rid of some of the dead wood management.
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Old 12th Nov 2007, 10:22
  #46 (permalink)  
 
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tgwu stn,

What a one sided view of the world you have. It's all the 'managements' fault and the 'good, hard working workers are never to blame'.

There have been many posts about the 'ups and downs' of Servisair and ground handling in general.

A few facts:

Servisair is one of the 3 largest independent (of airline or state ownership)ground handing in thbe world. Which is the largest depends on what you measure. The other 2: Menzies and Swissport.

Servisair have made a lot of senior Head Office (EVP, SVP, VP and Director level) people redundant and have not recruited at their HQ to reduce overheads. In the last week more names have been added to the 'at risk' list and will be gone before the year end. I think you will find that the MAN HQ have taken the highest toll in this exercise followed by the US HQ, which was moved from NYC to Dallas (I think).

Cargo and Ground Handling in Europe are run by the same guy now. Another guy has responsibility for Americas.

Cargo and ground handling are very different markets - the ground handling of the cargo buisness is a very small revenue earner in the business as a whole.

I would agree that Servisair's overheads have got too high, the multi-level management structure has left the airport manager too far removed from the CEO. Some of that has been taken out already, more is in the pipeline.

The strategy of 'supporting the weak' is not new, it was a culture of many years ago and protects individual airports from the cyclical ways of the industry. In a big organisation it is not unusual; the key is identifying the dead wood and cutting it out - not something that Servisair have been very good at. I am old enough to remember years and years when STN did not make any money; it relied on either LHR or LGW being fog bound for a few days every year to pick up huge diversion work to pay the bills; sometimes it managed it, many times it did not.

When a business loses as much as Servisair did in 05 and again in 06 there has to be change; holding a hard line with proicing is one aspect of this, there is no point in 'buying' business as there is neither the money to staff it or equip it. look what the FR contract did for Servisair at STN!
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Old 12th Nov 2007, 17:53
  #47 (permalink)  
 
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Servisair Stn

groundhand
I agree with a lot of the points you made,but there needs to be a clear out of all the deadwood management at Stansted too many looking out for themselves and not the business.
The one sided view i have is good hard working employees facing the being made redundant why the management remains the same.
If there any job losses at Servisair( and i hope there are not)lets see how many are management.
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Old 12th Nov 2007, 20:20
  #48 (permalink)  
 
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Angry Menzies And Airberlin

May I Butt In With This.i Have Heard Rumours Of Another Possible Loss For Servisair..menzies Looking At Airberlin.

Any News Of This!!!!
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Old 13th Nov 2007, 08:08
  #49 (permalink)  
 
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Nice try Grizzler
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Old 13th Nov 2007, 08:38
  #50 (permalink)  
 
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fish Menzies And Airberlin

Go Grizzler!!!! now that's what I call a REAL rumour lol
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Old 13th Nov 2007, 08:42
  #51 (permalink)  
 
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fish

Whilst we're talking rumours......what about Air India and yet another american company coming to Stansted( americans alledgedly northwest).
If true then maybe servisair were not too upset to lose Maxjet.Maybe the're just freeing up some manpower??????hmmmmmmm the wonders of aviation
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Old 14th Nov 2007, 11:34
  #52 (permalink)  
 
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May I Butt In With This.i Have Heard Rumours Of Another Possible Loss For Servisair..menzies Looking At Airberlin.
Any News Of This!!!!
I am sure Servisair would look at Ryanair though hopefully only through a telescope from a 5 mile distance!
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Old 14th Nov 2007, 11:36
  #53 (permalink)  
 
Join Date: May 2004
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I agree with a lot of the points you made,but there needs to be a clear out of all the deadwood management at Stansted too many looking out for themselves and not the business.
Did you come up with that one on one of your extended tea breaks? I very much doubt you can see too clearly from your position in front on the TV
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Old 18th Nov 2007, 15:53
  #54 (permalink)  
 
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Unhappy Servisair Stn

Subject 117
I see the deadwood management every day, while working on the Ramp earning the company money turning around aircraft then we have well earned cup of tea.
All i see management do is read paper, play games on the computer,drink tea,trips to the smoking hut,drive around to see if the ramp team has put the cones out and put out a few memo's that a school leaver could do.
These over paid tea boys (over 23k a year)has to be paid for and thats while Servisair will continue lose contracts and fail to get new ones the overhead costs make them unable to compete with the other handling agents.
It will be interesting to see how the pay talks go this year
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Old 18th Nov 2007, 16:11
  #55 (permalink)  
 
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TGWU,

Questions.

1. How many aircraft do you turn round a day
2. How many times do you finish early?
3. Did you earn over 23k last year?

Does management allow

1. staff to drink tea?
2. staff to read newspapers?
3. staff to visit the smoking hut?

I would also presume management have to drive around ensuring staff cone aircraft because.

1. staff need reminding to do their job.
2. Airline requirement.

Last edited by Spider Monkey; 18th Nov 2007 at 16:28.
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Old 18th Nov 2007, 17:19
  #56 (permalink)  
 
Join Date: Jan 2006
Location: uk
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fish

I wonder who spider monkey works for hhmmmmmmm.......
I wonder if he holds a managerial position hhmmmmmmmmm...........

so you finally took the plunge and signed up,good boy!!!!!!!
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Old 18th Nov 2007, 19:39
  #57 (permalink)  
 
Join Date: Aug 2007
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Servisair Stn

Spider Monkey
I turnaround enough aircraft a day for the pay i receive and if required will do more turnarounds in my shift.
I get the early shoot if all the work is done not before.
What i earn is my business but i am worth it.
I only read the newspapers,drink tea, in my down time or meal break.
I don't smoke but those that do should only do so in rest periods or down time not when they are on duty and using a company car to drive to the smoking hut which should be used for work only.
If management drove around and helped when staff are up against it they would be more respected.
Management need reminding of their job if they have one.
If you want the perks of down time and early shoots come and work on the Ramp you can't have it always you can also have the other perks of freezing cold ,pg down with rain,staff shortages,heavy hard work.
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Old 18th Nov 2007, 20:18
  #58 (permalink)  
 
Join Date: May 2004
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tgwu stn
Have you ever been in a managerial position?
If so what are you doing working on the Ramp, were you yourself part of a deadwood management team.
TnB

Last edited by TUGNBAR; 18th Nov 2007 at 20:19. Reason: spelling doh
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Old 18th Nov 2007, 20:41
  #59 (permalink)  
 
Join Date: Nov 2007
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TGWU STN

IF YOU DONT LIKE IT.......CLOCK OUT AND FK OFF HOME
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Old 18th Nov 2007, 23:09
  #60 (permalink)  
 
Join Date: Jul 2007
Location: stn
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The fonzz is here.... everybody carm down and have a cup of tea... Alright son
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