KD Hazo sale goes through - but..........
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KD Hazo sale goes through - but..........
Learned today that the KD/Hazo sale is finalised, but one has to wonder at the intelect of the AWA management.
Cop this! Shortly after the sale went through, the LST Res Centre was advised that they were now finishing tomorrow 2 August at 1400 instead of the same time Sunday.
This takes a totalof 25 good hard workers out of the reservations, internet enquiry, customer service loop as they were advised that they were no longer allowed to make, ticket or change a booking but had to refer everything to Hazo's OAG operation. (OAG for Orange - not Aircraft on Ground - not a cheap pun - but hey!!! Not bad).
The joint res operation has been running upto 31 total in res and support staff over 2 locations, and with intended growth as their purpose this has now been reduced to 6 good hardworking ZL ressies who have little or no knowledge of the KD fare structures (Apart from the fare structure sheets the allegedly striking LST staff faxed through to try to help them). They will be swamped, and the public will just call the Rat (or their Travel Agent who is most likely Rat aligned by now and growth will be extremely difficult.
Just to top this off, one of the regional airport operators rang the new Management to find out why he could not make a booking through LST and was told flat out that the LST Res staff had been on strike since they were told of the early finish. Total bullfeathers. These people are professionals who have bent over backwards to do what they could and they knew their tenure was upon Sunday anyway.
Needless to say the KD LST staff are furious as they wanted to help their little airline until the absolute last second, and wanted to see it grow and rise above the Ansett debacle. Offers for temporary backup and training of the OAG staff - in a partially finished res room were ignored out of hand. All they got was a slap in the face.
The main purpose of putting this post into a pilot forum is to make you aware what you are dealing with good people, and to tell you to watch your backs. Also please ask some questions, as AWA decisions like this one will severely affect our ability to put the punters behind your bulkhead to keep you and future pilots and F/As employed.
Also look forward to the new paint scheme - flying haemorrage would be a good call from all counts.
Hidden agendas again - groan - can't cope.
Be careful out there
Best all
EWL
-------------------------------------------------------------------------------
If it walks like a duck, quacks like a duck and swims like a duck, then why does it look like a turkey?
Cop this! Shortly after the sale went through, the LST Res Centre was advised that they were now finishing tomorrow 2 August at 1400 instead of the same time Sunday.
This takes a totalof 25 good hard workers out of the reservations, internet enquiry, customer service loop as they were advised that they were no longer allowed to make, ticket or change a booking but had to refer everything to Hazo's OAG operation. (OAG for Orange - not Aircraft on Ground - not a cheap pun - but hey!!! Not bad).
The joint res operation has been running upto 31 total in res and support staff over 2 locations, and with intended growth as their purpose this has now been reduced to 6 good hardworking ZL ressies who have little or no knowledge of the KD fare structures (Apart from the fare structure sheets the allegedly striking LST staff faxed through to try to help them). They will be swamped, and the public will just call the Rat (or their Travel Agent who is most likely Rat aligned by now and growth will be extremely difficult.
Just to top this off, one of the regional airport operators rang the new Management to find out why he could not make a booking through LST and was told flat out that the LST Res staff had been on strike since they were told of the early finish. Total bullfeathers. These people are professionals who have bent over backwards to do what they could and they knew their tenure was upon Sunday anyway.
Needless to say the KD LST staff are furious as they wanted to help their little airline until the absolute last second, and wanted to see it grow and rise above the Ansett debacle. Offers for temporary backup and training of the OAG staff - in a partially finished res room were ignored out of hand. All they got was a slap in the face.
The main purpose of putting this post into a pilot forum is to make you aware what you are dealing with good people, and to tell you to watch your backs. Also please ask some questions, as AWA decisions like this one will severely affect our ability to put the punters behind your bulkhead to keep you and future pilots and F/As employed.
Also look forward to the new paint scheme - flying haemorrage would be a good call from all counts.
Hidden agendas again - groan - can't cope.
Be careful out there
Best all
EWL
-------------------------------------------------------------------------------
If it walks like a duck, quacks like a duck and swims like a duck, then why does it look like a turkey?
Last edited by Eastwest Loco; 1st Aug 2002 at 12:00.
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Thanks EWL 
Tomorrow we are having a wake including cheese donated from KD King Island from the dairy (onya Bazza), left over booze from god knows when found in a cupboard and various nibbles and pizzas funded from the 'nibble bin', then go home and have a well deserved rest; slightly bruised but in a way happy it is all over for us.
Best of luck to the OAG mob who only had half an hour's notice of the wave of tidal proportions that hit their phones this afternoon.
Hibernating until Spring sounds very tempting about now
<wanders off to fluff up doona>
Tomorrow we are having a wake including cheese donated from KD King Island from the dairy (onya Bazza), left over booze from god knows when found in a cupboard and various nibbles and pizzas funded from the 'nibble bin', then go home and have a well deserved rest; slightly bruised but in a way happy it is all over for us.
Best of luck to the OAG mob who only had half an hour's notice of the wave of tidal proportions that hit their phones this afternoon.
Hibernating until Spring sounds very tempting about now
<wanders off to fluff up doona>
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Sorry the cards fell that way Foxy.
I have a distinct feeling that AWA will need many more staff in the short term, and hopefully they will look to the quality core at LST.
Sooner rather than later would be good.
The marketing w@nkers need to take a their plans and their application in regional Australia.
The big route plans have never and will never worked on bugsmashers.
Hope the recall for all of you is very very soon.
The new airline's future is totally dependant onit.
*hugs*
EWL
I have a distinct feeling that AWA will need many more staff in the short term, and hopefully they will look to the quality core at LST.
Sooner rather than later would be good.
The marketing w@nkers need to take a their plans and their application in regional Australia.
The big route plans have never and will never worked on bugsmashers.
Hope the recall for all of you is very very soon.
The new airline's future is totally dependant onit.
*hugs*
EWL
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The good stuff floats to the top Night Owl.
Foxy and the LST crew will be snapped up very quickly.
Such has always been the way in airline redundancy.
EWL
Foxy and the LST crew will be snapped up very quickly.
Such has always been the way in airline redundancy.
EWL
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king bee cee
For heavens sake lean on these losers and get the pros at LST back in your loop - even if they operate out of a shoebox in the middle of the road. The current numbers are not going to help the rebirth of the airlines at all.
If people cant get you, they will call the rat. Simple as that.
Overstaffing for the startup is wiser by far than understaffing, and it is unfair on the poor ressies staff to be under such pressure. Performance must suffer despite best efforts.
EWL
For heavens sake lean on these losers and get the pros at LST back in your loop - even if they operate out of a shoebox in the middle of the road. The current numbers are not going to help the rebirth of the airlines at all.
If people cant get you, they will call the rat. Simple as that.
Overstaffing for the startup is wiser by far than understaffing, and it is unfair on the poor ressies staff to be under such pressure. Performance must suffer despite best efforts.
EWL
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Bee - your first post!!!!! Yayyyyyy
Pity it is on such a sad subject but glad to see you in print
<see I warned you Pprune is addictive )
EWL the KNS mob support us 100% but unfortunately they are just waiting for their marching orders too
Speaking of which good luck with the 'royal visit' of Austwide next week.
Pity it is on such a sad subject but glad to see you in print
<see I warned you Pprune is addictive
)EWL the KNS mob support us 100% but unfortunately they are just waiting for their marching orders too
Speaking of which good luck with the 'royal visit' of Austwide next week.
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EWL
The name of the game today is service by remote (control).
Maximum profit through minimal input.
If it works in the mainstream, surely it will work in the outports.........they hope.
Time will tell !!!!!!!!!
KNS community is very disappointed with AWA's intention to remove any tangible contact on the island apart from contract personnel to turnaround aircraft.
A meeting is planned sometime next week with Council and staff, I don't hold out much hope.
It's very upsetting to all. After the initial demise and resurrection of KD, the whole Island population rallied with monetary support for advertising, free milk and well as utilizing the Airline when alternate cheaper travel was available.
The predominently senior travellers who have faithfully supported this service are going to have great difficulty communicating their often confusing demands via internet or even by phone.
But to quote Mr Zimmerman "The times, they are a'changing"
I too will miss the highs and lows, frustrations, mirth, anger, comeradeship and all that is unique to the Airline Industry.
The name of the game today is service by remote (control).
Maximum profit through minimal input.
If it works in the mainstream, surely it will work in the outports.........they hope.
Time will tell !!!!!!!!!
KNS community is very disappointed with AWA's intention to remove any tangible contact on the island apart from contract personnel to turnaround aircraft.
A meeting is planned sometime next week with Council and staff, I don't hold out much hope.
It's very upsetting to all. After the initial demise and resurrection of KD, the whole Island population rallied with monetary support for advertising, free milk and well as utilizing the Airline when alternate cheaper travel was available.
The predominently senior travellers who have faithfully supported this service are going to have great difficulty communicating their often confusing demands via internet or even by phone.
But to quote Mr Zimmerman "The times, they are a'changing"
I too will miss the highs and lows, frustrations, mirth, anger, comeradeship and all that is unique to the Airline Industry.
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king bee cee
I know how you feel mate - had 2 airlines fall out from under me and it isnt easy.
The SLF needs a face to hang their hat on and hasnt got that anymore on KNS.
Very much the same here in DPO as a representative office that makes more commission with overide on the Rat than they do on KD is not quite the same.
There is no Rat office here either, or at least one that can perform international reissues so we wind up doing some of the no revenue work to try and help the punters with a problem out.
I have a nasty feeling that the marketing w@nkers have been listening far too intently to the alleged gurus who spout alternative closes, sympathy closes and all sorts of other total rot.
Face to face friendly care and service is what regional Australian air transport is all about.
Hang in there mate, and if you cant get Orange for reasons of understaffing and need some info, we are on Sabre too and may be able to help. Just give me a yell on 1800 067 207.
Best regards
Ron
EWL
I know how you feel mate - had 2 airlines fall out from under me and it isnt easy.
The SLF needs a face to hang their hat on and hasnt got that anymore on KNS.
Very much the same here in DPO as a representative office that makes more commission with overide on the Rat than they do on KD is not quite the same.
There is no Rat office here either, or at least one that can perform international reissues so we wind up doing some of the no revenue work to try and help the punters with a problem out.
I have a nasty feeling that the marketing w@nkers have been listening far too intently to the alleged gurus who spout alternative closes, sympathy closes and all sorts of other total rot.
Face to face friendly care and service is what regional Australian air transport is all about.
Hang in there mate, and if you cant get Orange for reasons of understaffing and need some info, we are on Sabre too and may be able to help. Just give me a yell on 1800 067 207.
Best regards
Ron
EWL
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EWL
Gratzie matie......... This No2 fer me 2.
AOT fer 10 years in the goode olde days til 3 or so years back. Some fantastic and incredibly resilient guys and gals there. That was was my first.
Swore I'd never return to this business back then.......gets in the blood somehow.
Thank you for sabre help. May take you up on that. Very frustrating now we no longer have merlin on the desk in front of us.
Gratzie matie......... This No2 fer me 2.
AOT fer 10 years in the goode olde days til 3 or so years back. Some fantastic and incredibly resilient guys and gals there. That was was my first.
Swore I'd never return to this business back then.......gets in the blood somehow.
Thank you for sabre help. May take you up on that. Very frustrating now we no longer have merlin on the desk in front of us.
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Austwide today are madly trying to find Lst Res staff to fly to Orange immediately to help out for a couple of weeks - seems they can't handle all the calls (duh) and are still training operators. Apparently they've been trying to contact the manager for a few days but had sent the fax to the call centre which has been locked since Friday 1700 - and they wondered why no-one replied
Eventually tracked down the centre manager by phone yesterday who is ringing around to see who can go at such short notice - when asked when they wanted someone to leave the reply was 'yesterday'
Eventually tracked down the centre manager by phone yesterday who is ringing around to see who can go at such short notice - when asked when they wanted someone to leave the reply was 'yesterday'
Last edited by Fox Fire; 6th Aug 2002 at 11:08.
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We told them Foxy - they didnt know any better.
I rang Wokka at WGA yesterday and offered us as a temporary buffer if they would open Sabre transparency to us.If he could find an alleged manager who wasnt brown nosing a polly he would have done something - at least we have a 1800 number and we are "getable".
Not one person wants Rex to fail - least of all those who fought their butts off in LST to try and keep the girl afloat.
Now maybe they will see what they need - people to talk to people. The King in King, Foxy and her girls and guys in LST - the crew in OAG - everyone!!! Us leeches on the butt of the industry too.
NOW they know your worth Foxy - and that of your colleagues - and not before time!!
You go gurl!!!
EWL
I rang Wokka at WGA yesterday and offered us as a temporary buffer if they would open Sabre transparency to us.If he could find an alleged manager who wasnt brown nosing a polly he would have done something - at least we have a 1800 number and we are "getable".
Not one person wants Rex to fail - least of all those who fought their butts off in LST to try and keep the girl afloat.
Now maybe they will see what they need - people to talk to people. The King in King, Foxy and her girls and guys in LST - the crew in OAG - everyone!!! Us leeches on the butt of the industry too.
NOW they know your worth Foxy - and that of your colleagues - and not before time!!
You go gurl!!!
EWL
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Pity they didn't think of it before they passed us over in favour of doing it themselves; but I will put my hand up to go and help for 2 weeks - we've got to get those bums on seats and keep the old girl flying even if she has been rechristened.
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Wed "The Australian" 7/8/02
Rex takes flight at last
August 07, 2002
THE turbulent ride back into the air for the staff and passengers of Hazelton and Kendell airlines culminated yesterday with the first flight of the newly merged airline.
The Regional Express flight left Sydney Airport at noon bound for Canberra, signalling the end of eight months of negotiations and delays.
Captain of the first flight Belinda Fleming, 32, said it has been a nervous wait for staff.
"A lot of Kendell staff stayed on, and it's been really hard," she said.
"Everyone's just pulled together and done the best we can. It's not the kind of job you want to throw in."
The Sydney based pilot has had to work a second job behind the check-out at the local Coles supermarket.
Behind the new paint and RM Williams uniforms, there is still a long way to go for the company, dubbed Rex.
Following the collapse of Ansett, many staff members found their hours cut back to as few as 10 a week and had to take on second jobs, while others baked cakes to ensure some form of food service remained after catering was cut.
Even as late as three months ago, overseas investors were brought on board to ensure capital would keep the airline afloat and only agreed to a deal four weeks ago.
As the Federal Government threatened to withdraw financial assistance, behind the scenes Singapore-based businessmen Lim Kim Hai and Lee Thian Soo, after advice from friends, decided to invest in an airline.
They have no previous airline experience, but both expressed confidence in the staff and Australian economy.
"We came to Australia because we like the place," Mr Soo said yesterday."At the least we thought we would have a good holiday. Now we realise how important this airline is to regional Australia."
Yesterday Aircraft Owners and Pilots' Association spokesman Bill Hamilton said fuel and service costs will ruin the airline. He gave it six months.
Rex CEO Michael Jones agreed the economic climate was difficult, but was confident Rex will return a profit.
"[Hamilton] doesn't know the deals we've done and as far as I know he doesn't run an airline," he said. "We will be here for quite a while."
Rex takes flight at last
August 07, 2002
THE turbulent ride back into the air for the staff and passengers of Hazelton and Kendell airlines culminated yesterday with the first flight of the newly merged airline.
The Regional Express flight left Sydney Airport at noon bound for Canberra, signalling the end of eight months of negotiations and delays.
Captain of the first flight Belinda Fleming, 32, said it has been a nervous wait for staff.
"A lot of Kendell staff stayed on, and it's been really hard," she said.
"Everyone's just pulled together and done the best we can. It's not the kind of job you want to throw in."
The Sydney based pilot has had to work a second job behind the check-out at the local Coles supermarket.
Behind the new paint and RM Williams uniforms, there is still a long way to go for the company, dubbed Rex.
Following the collapse of Ansett, many staff members found their hours cut back to as few as 10 a week and had to take on second jobs, while others baked cakes to ensure some form of food service remained after catering was cut.
Even as late as three months ago, overseas investors were brought on board to ensure capital would keep the airline afloat and only agreed to a deal four weeks ago.
As the Federal Government threatened to withdraw financial assistance, behind the scenes Singapore-based businessmen Lim Kim Hai and Lee Thian Soo, after advice from friends, decided to invest in an airline.
They have no previous airline experience, but both expressed confidence in the staff and Australian economy.
"We came to Australia because we like the place," Mr Soo said yesterday."At the least we thought we would have a good holiday. Now we realise how important this airline is to regional Australia."
Yesterday Aircraft Owners and Pilots' Association spokesman Bill Hamilton said fuel and service costs will ruin the airline. He gave it six months.
Rex CEO Michael Jones agreed the economic climate was difficult, but was confident Rex will return a profit.
"[Hamilton] doesn't know the deals we've done and as far as I know he doesn't run an airline," he said. "We will be here for quite a while."
