KD Hazo sale goes through - but..........
Learned today that the KD/Hazo sale is finalised, but one has to wonder at the intelect of the AWA management.
Cop this! Shortly after the sale went through, the LST Res Centre was advised that they were now finishing tomorrow 2 August at 1400 instead of the same time Sunday.
This takes a totalof 25 good hard workers out of the reservations, internet enquiry, customer service loop as they were advised that they were no longer allowed to make, ticket or change a booking but had to refer everything to Hazo's OAG operation. (OAG for Orange - not Aircraft on Ground - not a cheap pun - but hey!!! Not bad).
The joint res operation has been running upto 31 total in res and support staff over 2 locations, and with intended growth as their purpose this has now been reduced to 6 good hardworking ZL ressies who have little or no knowledge of the KD fare structures (Apart from the fare structure sheets the allegedly striking LST staff faxed through to try to help them). They will be swamped, and the public will just call the Rat (or their Travel Agent who is most likely Rat aligned by now and growth will be extremely difficult.
Just to top this off, one of the regional airport operators rang the new Management to find out why he could not make a booking through LST and was told flat out that the LST Res staff had been on strike since they were told of the early finish. Total bullfeathers. These people are professionals who have bent over backwards to do what they could and they knew their tenure was upon Sunday anyway.
Needless to say the KD LST staff are furious as they wanted to help their little airline until the absolute last second, and wanted to see it grow and rise above the Ansett debacle. Offers for temporary backup and training of the OAG staff - in a partially finished res room were ignored out of hand. All they got was a slap in the face.
The main purpose of putting this post into a pilot forum is to make you aware what you are dealing with good people, and to tell you to watch your backs. Also please ask some questions, as AWA decisions like this one will severely affect our ability to put the punters behind your bulkhead to keep you and future pilots and F/As employed.
Also look forward to the new paint scheme - flying haemorrage would be a good call from all counts.
Hidden agendas again - groan - can't cope.
Be careful out there
Best all
EWL
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If it walks like a duck, quacks like a duck and swims like a duck, then why does it look like a turkey?
Last edited by Eastwest Loco; 1st Aug 2002 at 12:00.