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Old 25th Apr 2002, 01:32
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Angry Cyberexams

I know many pilots who are trying to book in to do their CPL and ATPL exams. As most of you out there know, the contract for conducting these exams has been let to a NZ firm. Now , this company was required to provide an Australia wide service matching as closely as possible the previous geographic locations as was provided by CASA. The Broadmeadows location has been dropped and now students from the west must travel to the other side of Melbourne. Exam sittings were to have been available 5 days a week during business hours, CPL exams are currently only available from Monday to Wednesday inclusive. Now, the cost. How can the ACCC let CASA get away with an increase from $50 to over $400 for the CPL exams? Many schools have spent 10s of 1000s of dollars installing computer systems just to run the PPL cberexams and they are running them without too many glitches. I am sick to death of CASA penalising the good operators for the actions of the bad operators. It would be just as effective for the industry to run the cyberexams as ASL - cheaper and it would keep the money in the industry where it is needed. If you have gripes about the new system, do what I do and call CASA on 131757 and speak to Rod Carter in Cyberexams.
Complain to the ACCC. Don't just sit back and accept the treatment being dished out.
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Old 25th Apr 2002, 02:12
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Post what??

Maybe Ive been out of the loop for a while...but $400 for a CPL exam??? How can that be justified? How much is it for the ATPL's now??
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Old 25th Apr 2002, 02:34
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ATPL exam fee's have gone up considerably too. It wasn't long ago that it cost $100 for 7 exam sittings.

Now it still costs $100 for the 7 exams (CASA fee) but if you re-sit any it is another $100 per resit.

On top of this is the ASL fee, which ranges from $59 - $95 per exam.

Just a small price rise!

Last edited by buzz box; 25th Apr 2002 at 02:54.
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Old 25th Apr 2002, 02:35
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CPL/ATPL exam costs

AoA - following is list of exam costs:
CASA fee CPL $50.00 plus ASL "delivery fee" of Aerodynamics -$69.00, AGK - $89.00, Ops, Perf &Planning - $89.00, Nav - $79.00, Met- $69.00, Human Factors - $59.00, Flt Rules and Air Law - $79.00 givivng a total of $583.00. ATPL totals $559. May be very slightly plus or minus those figures as the copy I have of the charges was a bit hard to read. The worst part is if you fail one exam out of the lot, you have to pay the total CASA fee again!
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Old 25th Apr 2002, 04:11
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Yeah, and if the power should happen to go out before you press "SUBMIT" you lose the whole lot and have to do a resit!
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Old 25th Apr 2002, 04:17
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Hear hear tealady, we spent oodles to get the equipment to do PPL cyberexams, had no choice in the matter, and it would all be a lot better utilised if we could do CPL exams on it too.

My beef with Cyberexams is that it makes you wait a week before the student can re-sit if they fail. Fair enough if they have got 60% or less, but if you have someone who has missed it by one mark, and is only in the country for three weeks to do their licence it is a REAL pain!

Also we now have to BUY the work booklets, where CASA used to provide them for free. Nobody told us though, so we could stock up on the freebies!

I have found Rod Carter to be very helpful.
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Old 25th Apr 2002, 05:28
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Angry cyberexams

CFI, did you also know that whilst we have to pay $9.50 for the PPL workbooks, Airservices were GIVEN boxes full of them FREE OF CHARGE! (Yep, Rod is very helpful, but I fear for the whole system when he takes time off).
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Old 25th Apr 2002, 07:00
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Red face

I agree totally. I sat my CPL course during jan/feb, and therefore missed out by one month of the $50 fee. I then found out that it would cost me over $500 to sit.

I am doing an aviation course at uni, and our lecturers are encouraging all of us to complain.

What I want to know is why are CASA still taking their $50 if they now have next to nothing to do with it? And then they take another $50 on re-sitting?

I got a pamphlet in the post from Airservices, which was a questionaire. The prizes included GPS systems and a jacket. The question was "Why aren't people flying anymore?" I basically told them what I thought, perhaps a bit too rude so I doubt I will win anything.

The sad thing is this system is now in place and pretty unlikely to go away for a while.
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Old 25th Apr 2002, 07:57
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Here is the link to the Cyber Exams "Assessment Services Pty Ltd" http://www.aslexam.com/ACEBS/

You can see the cost's charged for yourselves!
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Old 25th Apr 2002, 08:04
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Here is the link to the Cyber Exams "Assessment Services Pty Ltd" http://www.aslexam.com/ACEBS/

You can see the cost's charged for yourselves!
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Old 25th Apr 2002, 11:06
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There is quite a bit of information about CyberExams on the CASA website and explanation of the fees from the links at http://www.casa.gov.au/avreg/fcl_lic...yber/index.htm
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Old 28th Apr 2002, 02:23
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COMPETITION - What's that?

Once again - a kick in the teeth for struggling operators.

And CASA wonders why operators have an 'us and them' attitude!

Schools have had Cyberexams for some time now and I believe it has worked well - despite some early teething software issues....

The schools had to spend large sums of money on at least one computer (sometimes more in the bigger schools) and provide a dedicated room for undisturbed examinations (not to mention telstra bills for new phone lines).

Watch this space.......Don't be suprised if schools have even PPL taken off them.

Also, boys and girls.

The new proposals (CASA website) want to completely strip all testing approvals from the schools and have a roving band of independant examiners.

Another source of revenue stripped from schools.

How are schools supposed to pay $50,000 - $70,000 for a CFI that is little more than a figurehead and can not help to pay his/her own way.

By having in-house approvals, a CFI can judge quality control of his/her staff as well.

For those who preach independant assessment - dream on. Independant examiners can be influenced as well!

For those who preach 'fair pay' (I agree) - dream on.
If the operator is finding it harder to make ends meet, it's harder to have full-time staff.

Schools should be running the Cyberexam system.

Schools should have full-testing approval.

The few bad apples can be stopped by more inspections and on-the-spot checks on tests.
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Old 29th Apr 2002, 03:54
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Wink cyberexams availability

AIP's say exams available 5 days a week. Flying schools are providing the cyberexam facility 7 days a week from 0800 to 1800.
ASL is 0900 to 1700. Currently CPL exams only available 3 days a week and ATPL 2 days a week?
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Old 29th Apr 2002, 09:17
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Anyone know why the PPL cyberexam is limited to 0800-1800 local? Surely if the conduccting officer is willing to supervise one during the evening, (CAO 48 allowing, of course!) candidates should be able to sit them in the evening?

BTW Canberra, we don't have daylight saving in WA...
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Old 3rd May 2002, 12:57
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Cool Cyber exam cost

Greetings all.
The ACCC cannot act on CASA cyber exam fees. The reason being that CASA can set whatever fees they deem appropriate, and the ACCC cannot do anything about it, as CASA have not breached the trade practices act.

There are 2 options for anyone wishing to complain about government charges.

1. The Commonwealth Ombudsman - he is responsible for investigating charges, not the ACCC.

2. Your local Labor party MP. He can raise this topic at question time in parliament. Things roll pretty quickly thereafter, as the minister for transport HAS to reply to parliament in short order.

Cheers and Beers
Rob
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Old 3rd May 2002, 13:17
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CFI, in answer to your question CASA told me that was to permit surveillance by CASA staff. When was the last time anyone at JT had a ramp inspection even? Let alone a Cyberexam surveillance trip.
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Old 4th May 2002, 11:55
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Thumbs down

Another shafting for us smaller operators!!



CFI (or anyone else for that matter), did you see anything put put to tender for hosting the cyberexams?


And how the hell did a NZ compny end up with the contract???

I mean I have nothing against kiwi's, but surely you'd have an Australian company running it?..

Then there's trying to contact these people!! this whole thing is typical CASA SNAFU!!

ASL in Canningvale sent out e-mails before they opened for business inviting people in the industry to look over their operation.
So off I went.....found the unit (with no signage ) accept for a note on the door window saying back in a couple of hours!

I went back to JT thinking I'll give them a blast on the phone but the only number is for Canberra! or NZ of course.

this whole bloody thing is a rort!

Well thats my 2c worth......Ahhh that feels better, if only I had a gun...

Cheers
P.O.M
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Old 4th May 2002, 13:52
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Apparently the contract was put out to tender, and I heard ASL were the only respondent (perhaps who could offer an Australia wide service).
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Old 4th May 2002, 15:56
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Out to Tender while we were out to Lunch?

I don't recall any tender.

Seems to have been kept a too little quiet.

This Tender is just a transparent as the tender process for the sale of the G.A. airports across Ozstraya.
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Old 11th May 2002, 13:30
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I recently sat the CPL cyber exams in Maroochy and cannot fathom at all what the 500+ dollars was for. I feel entirley ripped off.

Of the fees, CASA still only take 50 bucks for the entire lot.

Constant noise and intrusions throughout the exams, from the invigilators !?!?!

There was no where to relax on site. Some delegates appeared to be squatting vacant offices nearby.

There were software problems whereby entire completed exams would vanish into the ether. Leaving a fuming delegate and a string of phone calls in the exam room to find out the mark.

The lists of permissable items had items missing from them, so candidates had sit exams without materials they were allowed.

----pure rumour follows....

Apparently the 'tender process' was approaching the TAFE's (who've ran these exams like clockwork for years) to take on the cyber exams. They refused, and near transition time only ASL had their hand up.


p.s.
Hi Folks, pursuing rotary cpl at the moment. Hope the rest of the journey is smoother than the start.
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