AN GOLDEN WING
Thread Starter
Join Date: Feb 2000
Location: Australia
Posts: 41
Likes: 0
Received 0 Likes
on
0 Posts
AN GOLDEN WING
Tesna have announced full restoration of GW memberships , including life memberships.. . In addition there will be a six months complimentary mmembership to all those members as at Sept 2001.. . A good marketing move!!. .Support TESNA and its crews.
Cirrus <img src="smile.gif" border="0">
Cirrus <img src="smile.gif" border="0">
Join Date: Jul 2000
Location: Queensland
Posts: 14
Likes: 0
Received 0 Likes
on
0 Posts
Great! But unless I get my almost 400,000 frequent flyer points reinstated I won't get to use the GW lounge. Finished with my business travel these days so the points would come in handy. Not at the expense of jobs though.
Join Date: Jan 1999
Location: Melbourne,Vic, Australia
Posts: 105
Likes: 0
Received 0 Likes
on
0 Posts
As a Golden Wing/Frequent Flyer member that was shafted to the tune of some 400,000 points I must say the new system is an insult to all previous members and totally lacking in generosity.. .Guess I'll just vote with my feet.
I'm off to the Qantas Club guys.............
I'm off to the Qantas Club guys.............
<img src="wink.gif" border="0"> Join Date: Jul 2001
Location: Australia
Posts: 212
Likes: 0
Received 0 Likes
on
0 Posts
It seems from reading the fine print that Tesna are targeting the diamonds,platinums etc. In other words the people that actually flew on Ansett not the people who accrued points by using their credit cards. It seems like its a generous offer. You can take your business to Qantas but expect to be treated like one of the herd unless you are someone really important and not just important in your own mind.
Join Date: Sep 2001
Location: Sydney
Posts: 288
Likes: 0
Received 0 Likes
on
0 Posts
Lurkr,1013 & co,
Loyalty is a word bandied around a little too liberally in Australian society.
Tesna staff have lost thousands of dollars in the old AN.Can`t expect the new AN to be burdened and liable for so much before take off.
The few business people I have talked to understand the liabilty of FF pts with TESNA and expressed their loyalty as long as a new scheme emerged,with the lounges of course.
So gentleman,take your loyalty to QF but don`t be disappointed.
As for my loyalties as an airline pilot with the new TESNA.Wary of greener pastures,wary of colleagues and management and like a lot of society,looking after oneself.
Loyalty is a word bandied around a little too liberally in Australian society.
Tesna staff have lost thousands of dollars in the old AN.Can`t expect the new AN to be burdened and liable for so much before take off.
The few business people I have talked to understand the liabilty of FF pts with TESNA and expressed their loyalty as long as a new scheme emerged,with the lounges of course.
So gentleman,take your loyalty to QF but don`t be disappointed.
As for my loyalties as an airline pilot with the new TESNA.Wary of greener pastures,wary of colleagues and management and like a lot of society,looking after oneself.
Join Date: Sep 2000
Location: Adelaide, South Australia
Posts: 394
Likes: 0
Received 0 Likes
on
0 Posts
Fox and Lew are pushing shi* uphill with a pointed stick if they reckon they'll get the premium travellers back on board.
Having lost 385,000 points (2 x business class tickets to the UK and back) there is not a snowballs chance in hell that I will ever support Fox/Lew/Tesna/Star Alliance in the future. Like a lot of my business associates who have also been shafted by Ansett, I have instructed our travel agent to use Ansett only as a carrier of last resort.
Having lost 385,000 points (2 x business class tickets to the UK and back) there is not a snowballs chance in hell that I will ever support Fox/Lew/Tesna/Star Alliance in the future. Like a lot of my business associates who have also been shafted by Ansett, I have instructed our travel agent to use Ansett only as a carrier of last resort.
Join Date: Jul 2001
Location: Not really sure
Posts: 95
Likes: 0
Received 0 Likes
on
0 Posts
Well - all I hope is that when those of you who are all so "I'll never fly Ansett again becuase I lost my FF points" race over and change to QANTAS, you are not disappointed.
I lost some 250,000 on Ansett and also currently have some 400,000 on QANTAS.
Over the past eight months I have attempted on a number of occasions to use some of those QANTAS points but to no avail. Every time I have tried the response has been "sorry - no FF seats available on those flights". So far the only success was when I managed to get a a BNE/ADL flight with only 8 hours notice.
I am not the only person who has had this same problem when trying to use QF FF points. A number of my colleagues have experienced the same difficulties.
So - my real point is that the more people who swap to "QANTAS only" for their travel, the worse this problem will become.
Same is true of the QANTAS Club lounges - suffered that one in Sydney last week - the place was just so crowded - there were less people at the departure gates.
I have been a member of various FF programs since 1985/86 and have lost points before. Wherever possible I try not to hold any more than 100,000 points and usually try to use mine progressively over the year for upgrades etc. However due to my inability to to use any on QANTAS in the last eight months I've broken this rule with theirs.
Due to business commitments here and overseas I usually acquire 25,000 to 30,000 points a month across a number of FF programs, and that is just flights and rental cars and the ocassional hotel - no credit cards.
I will just be grateful to see Ansett back in the air and a few of my good mates with their jobs back.
I for one will support the new TESNA operation as will my company. We have never given 100% of our business to any one airline and probably never will.
Additionally some of us should perhaps think of the fact that it is our employers who pay for the travel that earns our points, so they really are not ours in the first place - just a bonus.
I have never heard of anybody who has their salary adjusted downward based on the number of FF points they earn on business travel that they are then free to use for their own pleasure.. . . .Maybe the moral for all of us is not to put all our eggs in one basket.
I lost some 250,000 on Ansett and also currently have some 400,000 on QANTAS.
Over the past eight months I have attempted on a number of occasions to use some of those QANTAS points but to no avail. Every time I have tried the response has been "sorry - no FF seats available on those flights". So far the only success was when I managed to get a a BNE/ADL flight with only 8 hours notice.
I am not the only person who has had this same problem when trying to use QF FF points. A number of my colleagues have experienced the same difficulties.
So - my real point is that the more people who swap to "QANTAS only" for their travel, the worse this problem will become.
Same is true of the QANTAS Club lounges - suffered that one in Sydney last week - the place was just so crowded - there were less people at the departure gates.
I have been a member of various FF programs since 1985/86 and have lost points before. Wherever possible I try not to hold any more than 100,000 points and usually try to use mine progressively over the year for upgrades etc. However due to my inability to to use any on QANTAS in the last eight months I've broken this rule with theirs.
Due to business commitments here and overseas I usually acquire 25,000 to 30,000 points a month across a number of FF programs, and that is just flights and rental cars and the ocassional hotel - no credit cards.
I will just be grateful to see Ansett back in the air and a few of my good mates with their jobs back.
I for one will support the new TESNA operation as will my company. We have never given 100% of our business to any one airline and probably never will.
Additionally some of us should perhaps think of the fact that it is our employers who pay for the travel that earns our points, so they really are not ours in the first place - just a bonus.
I have never heard of anybody who has their salary adjusted downward based on the number of FF points they earn on business travel that they are then free to use for their own pleasure.. . . .Maybe the moral for all of us is not to put all our eggs in one basket.
PPRuNette
Join Date: Sep 1999
Location: de nile...
Posts: 458
Likes: 0
Received 0 Likes
on
0 Posts
For what it's worth, I was having a chat with a Qantas friend a couple of days ago, and we were discussing, in particular, the Qantas Club Lounges. . .Seems a lot are in for disappointments in the coming weeks. Qantas lounges have had a quiet change of policy...only those now holding a boarding card for THAT day's travel will be eligable to enter the lounge, and you must produce both boarding card and Membership card.
Basically it stemmed from 2 things;. .Security was apparently the paramount reason, but it is also to act as a deterrent to those who drag half their families, business collegues etc... in for a free feed and booze time!
As far as the Loyalty programs go, and that's ANY program out there...one should always be very sceptical, because in my opinion, nothing in this life is for FREE.
Regards. .GoGirl
Basically it stemmed from 2 things;. .Security was apparently the paramount reason, but it is also to act as a deterrent to those who drag half their families, business collegues etc... in for a free feed and booze time!
As far as the Loyalty programs go, and that's ANY program out there...one should always be very sceptical, because in my opinion, nothing in this life is for FREE.
Regards. .GoGirl
GoGirl, Change in QF Club policy is already in place. I got questioned in ADL last week when I took the guy who drove me to the "airshed" in for a drink. I eventually got him happy but the door Nazi was not happy.
As for your comment about loyalty programs in general, I couldn't agree more. These points cost you nothing and that may be what they turn out to be worth. The experiences of all those in Global Rewards and the experiences of QF frequent flyers trying to get a flight anywhere are testament to this.
As for your comment about loyalty programs in general, I couldn't agree more. These points cost you nothing and that may be what they turn out to be worth. The experiences of all those in Global Rewards and the experiences of QF frequent flyers trying to get a flight anywhere are testament to this.
Join Date: Mar 2001
Location: Townsville,Nth Queensland
Posts: 2,717
Likes: 0
Received 0 Likes
on
0 Posts
ABC News Net. .Posted: Wed, 20 Feb 2002 16:03 AEDT
Diners puts contract with Ansett rewards points on hold
Credit card agency Diners Club International, has delayed its decision to enter into a contract involving rewards points with Ansett's prospective buyers.
The Fox-Lew consortium, Tesna, has unveiled its new frequent flyers program.
It will involve all members of the old scheme starting from scratch.
The managing director of Diners Club, Bryan Ericson, says some club members will be happy with the deal.
However, he says it fails to recognise the previous card spending of other members who have not been frequent flyers.
He says the card program involving Diners will remain on hold until the issue is reviewed.
"A lot of our members may have not been in the high category of travelling with Ansett and what they have is built up many hundreds of thousands of points and we believe they deserve a much better offer from the Tesna group," he said.
[ 20 February 2002: Message edited by: Wirraway ]</p>
Diners puts contract with Ansett rewards points on hold
Credit card agency Diners Club International, has delayed its decision to enter into a contract involving rewards points with Ansett's prospective buyers.
The Fox-Lew consortium, Tesna, has unveiled its new frequent flyers program.
It will involve all members of the old scheme starting from scratch.
The managing director of Diners Club, Bryan Ericson, says some club members will be happy with the deal.
However, he says it fails to recognise the previous card spending of other members who have not been frequent flyers.
He says the card program involving Diners will remain on hold until the issue is reviewed.
"A lot of our members may have not been in the high category of travelling with Ansett and what they have is built up many hundreds of thousands of points and we believe they deserve a much better offer from the Tesna group," he said.
[ 20 February 2002: Message edited by: Wirraway ]</p>
Join Date: Oct 1999
Location: Melbourne - Australia
Posts: 356
Likes: 0
Received 0 Likes
on
0 Posts
Duck Muck and Amelia:
Since the majority of my points were earned on business travel, I take the loss quite stoically since I never really paid for the tickets in the first place. I don't consider myself one of the whingers as I feel that sensitivity towards all the Ansett employees that lost their jobs is more important. However my choice to continue accruing Qantas points is purely based around the lesser risk of Qantas going tits up compared to Tesna. If I was to accumulate a whole lot of Tesna points and then find them worthless again I would be annoyed as I would have persevered with the riskier option.
Regarding availability of the Qantas flight redemptions, I have never had a problem using points for a flight ensuring that I give sufficient time for flights on routes with not so many services.
Since the majority of my points were earned on business travel, I take the loss quite stoically since I never really paid for the tickets in the first place. I don't consider myself one of the whingers as I feel that sensitivity towards all the Ansett employees that lost their jobs is more important. However my choice to continue accruing Qantas points is purely based around the lesser risk of Qantas going tits up compared to Tesna. If I was to accumulate a whole lot of Tesna points and then find them worthless again I would be annoyed as I would have persevered with the riskier option.
Regarding availability of the Qantas flight redemptions, I have never had a problem using points for a flight ensuring that I give sufficient time for flights on routes with not so many services.
Join Date: Jul 2001
Location: Not really sure
Posts: 95
Likes: 0
Received 0 Likes
on
0 Posts
LurkR
In your own words:
[quote]I don't consider myself one of the whingers as I feel that sensitivity towards all the Ansett employees that lost their jobs is more important.<hr></blockquote>
If this is true then actions speak louder than words - give the new Ansett under TESNA a chance. TESNA will succeed and jobs will survive while there are bums in seats.
This is one of the reasons I will continue to fly Ansett at least 50% of the time.
Competition is healthy. I want to have a choice as to who I fly with, just as my friends and family in aviation want to have a choice of employers. I would hate to see the Australian public reliant on a single carrier.
Without competition the sole carrier would dictate exactly what they wanted with regard to fare, route and frequency.
Look at what life was like when we had only one Telco? Telecom dictated to the public and we had to shut up and put up, or not have a telephone. We had one of the most expensive phone services in the world.
The same would happen with aviation. Remember the days when Ansett and TAA used to follow each other around Australia five minutes apart? When the cheapest return fare you could get Brisbane/Perth was close to $1500.00? I do - and I don't want to see it happen again.
It's not just Ansett staff that suffered with the collapse of Ansett - the indirect spinoff has had an enormous impact on all manner of businesses Australia-wide. By getting Ansett up and running and by we, the travelling public, supporting it things will turn around in time.
To me the loss of Frequent Flyer points pales in significance compared to the hardship and uncertainty suffered by those who lost their jobs as a result of the Ansett collapse. I've seen a lot of this first hand amongst my friends.
I hope the new Ansett succeeds where the old one failed. Myself and many of my colleagues will continue our support of Ansett and hope that our small contribution will make a difference.
I will now get off my soapbox and find my hard hat!!
Meanwhile - best of luck to all of you who will be part of the TESNA Ansett - I hope to see you all around for a long time to come!
In your own words:
[quote]I don't consider myself one of the whingers as I feel that sensitivity towards all the Ansett employees that lost their jobs is more important.<hr></blockquote>
If this is true then actions speak louder than words - give the new Ansett under TESNA a chance. TESNA will succeed and jobs will survive while there are bums in seats.
This is one of the reasons I will continue to fly Ansett at least 50% of the time.
Competition is healthy. I want to have a choice as to who I fly with, just as my friends and family in aviation want to have a choice of employers. I would hate to see the Australian public reliant on a single carrier.
Without competition the sole carrier would dictate exactly what they wanted with regard to fare, route and frequency.
Look at what life was like when we had only one Telco? Telecom dictated to the public and we had to shut up and put up, or not have a telephone. We had one of the most expensive phone services in the world.
The same would happen with aviation. Remember the days when Ansett and TAA used to follow each other around Australia five minutes apart? When the cheapest return fare you could get Brisbane/Perth was close to $1500.00? I do - and I don't want to see it happen again.
It's not just Ansett staff that suffered with the collapse of Ansett - the indirect spinoff has had an enormous impact on all manner of businesses Australia-wide. By getting Ansett up and running and by we, the travelling public, supporting it things will turn around in time.
To me the loss of Frequent Flyer points pales in significance compared to the hardship and uncertainty suffered by those who lost their jobs as a result of the Ansett collapse. I've seen a lot of this first hand amongst my friends.
I hope the new Ansett succeeds where the old one failed. Myself and many of my colleagues will continue our support of Ansett and hope that our small contribution will make a difference.
I will now get off my soapbox and find my hard hat!!
Meanwhile - best of luck to all of you who will be part of the TESNA Ansett - I hope to see you all around for a long time to come!
Thread Starter
Join Date: Feb 2000
Location: Australia
Posts: 41
Likes: 0
Received 0 Likes
on
0 Posts
Weel Done Amelia,. . When I started this thread I did not expect such an outpouring of giref and breast beating.. .I too lost 400,000 plus points but my loss is insignificant compared with that of former AN employees.
In any case I shall choose the eminently superior in flight service and smiles of its staff over the gruff, who gives a damn attitiude of the so called competition.
Cirrus
In any case I shall choose the eminently superior in flight service and smiles of its staff over the gruff, who gives a damn attitiude of the so called competition.
Cirrus
Join Date: Jul 2001
Location: Not really sure
Posts: 95
Likes: 0
Received 0 Likes
on
0 Posts
Way to go cirrus driver
And you thought it was just going to be about airport lounges.......
I agree whole heartedly with the service/attitude of the competition. It sucks - I could write a book about my experiences with them on longhaul! If you don't like people you shouldn't deal with the public. Admittedly it is only a small percentage of the people with the service/attitude problem, but somehow the bad seems to outweigh the good.
A note to those whose lives seemingly are ruled by the elusive FF point and loss of them:
One of my colleagues was recently dismissed by the company for rorting expenses but primarily for costing the company $13,800 more than necessary over a four month period by insisting that all his travel bookings were made on the carrier that would accrue FF points for him. I hope he enjoys those points he accrued during his employment and may he ponder the error of his ways while he sits on hold waiting to redeem them!!
See you all in a Golden Wing lounge soon!!
And you thought it was just going to be about airport lounges.......
I agree whole heartedly with the service/attitude of the competition. It sucks - I could write a book about my experiences with them on longhaul! If you don't like people you shouldn't deal with the public. Admittedly it is only a small percentage of the people with the service/attitude problem, but somehow the bad seems to outweigh the good.
A note to those whose lives seemingly are ruled by the elusive FF point and loss of them:
One of my colleagues was recently dismissed by the company for rorting expenses but primarily for costing the company $13,800 more than necessary over a four month period by insisting that all his travel bookings were made on the carrier that would accrue FF points for him. I hope he enjoys those points he accrued during his employment and may he ponder the error of his ways while he sits on hold waiting to redeem them!!
See you all in a Golden Wing lounge soon!!
Join Date: Dec 2000
Location: Brisbane, Aust
Posts: 95
Likes: 0
Received 0 Likes
on
0 Posts
Amelia, you seem to be contradicting yourself a little. A few of your points confuse me. You say that we should all share around our air travel because competition is healthy,and you point out that you travel with Ansett at least 50% of the time. Well Im wondering who you travel with the rest? QF 50%, DJ 50%, or DJ/QF 25% each. I think I can figure that out myself as you go on to say that we dont want a monopoly again,TRUE, but if AN goes tits up it still wont be a monopoly. It would take DJ to fall over as well for the monopoly to take place and that is very unlikely. Seems to me that you have forgotten about Virgin all together, remember that they also employ thousands of Australians too. <img src="wink.gif" border="0">