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Windows 10 Update Services Problem

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Windows 10 Update Services Problem

Old 2nd Feb 2019, 07:29
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Windows 10 Update Services Problem

Windows 10 updates will not work, I keep getting the following message:
"We couldn’t connect to the update service. We’ll try again later, or you can check now. If it still doesn’t work, make sure that you’re connected to the Internet."
I have been stuck with this for the past 2 days, any help would be gratefully received!
FZ
P.S. The internet is working,
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Old 2nd Feb 2019, 07:43
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Have you tried running "troubleshoot" for windows update problems?
I had problems a short time ago and that worked for me.
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Old 2nd Feb 2019, 10:56
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Question

I have noticed the same problem as well..
Out Of Trim is offline  
Old 2nd Feb 2019, 11:04
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Regrettably the Trouble Shooter says it has fixed a couple of items every time I run it but the problem remains!
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Old 2nd Feb 2019, 18:02
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Originally Posted by FantomZorbin View Post
Windows 10 updates will not work,
Not everybody would be unhappy with that

Wait a few days to see if microsoft have something to fix.

Do a restart. NOT a shutdown/power up - in W10 shutdown is not really shutdown, more of a hibernate.

Check drivers for red/yellow triangle flags. (Control Panel/Device Manager)
Fix any.

All of the following take a while to run, don't interrupt them. DISM can take hours. sfc usually not so long.

In an Administrator command window run sfc /scannow

If it reports unfixable errors run it again ELSE goto Finally

If still unfixable errors

Get online (I think this is needed) - In an Administrator command window run
DISM /Online /Cleanup-Image /RestoreHealth

If it reports some errors resolved

In an Administrator command window run sfc /scannow

If errors not resolved you have serious problems that I don't know how to fix.

Finally
In an Administrator command window run
chkdsk /f

I have not covered every eventuality. Seek further advice if necessary.
Good luck.
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Old 3rd Feb 2019, 06:30
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jimjim1. Many thanks for that, it looks like I've a busy day ahead! Fingers crossed!
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Old 3rd Feb 2019, 09:29
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Just if all of the above do not work (They should fix the problem)

You may have tried this all ready. The Windows support page dealing with update problems is at https://support.microsoft.com/en-gb/...-update-errors

CAT III
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Old 3rd Feb 2019, 21:52
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This appears to be a DNS problem with BT. You need to do a DNS change.
Do a google search for: "We couldn’t connect to the update service. We’ll try again later, or you can check now. If it still doesn’t work, make sure that you’re connected to the Internet."
The answer to the problem is on sopedia.com on the results page.

Last edited by Sophiedog; 4th Feb 2019 at 10:36. Reason: More detail.
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Old 3rd Feb 2019, 23:17
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Try this... Worked flawlessly for me on a W7 machine that refused to update at all.
WSUS Offline Update - Update Microsoft Windows and Office without an Internet connection



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Old 4th Feb 2019, 14:42
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Originally Posted by Two_dogs View Post
Try this... Worked flawlessly for me on a W7 machine that refused to update at all.
WSUS Offline Update - Update Microsoft Windows and Office without an Internet connection
WSUS is stunning.

My only reservation is that I avoid running unknown software off the internet unless I absolutely have to.

Always best to use sfc to check the integrity of the OS files in any case.
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Old 4th Feb 2019, 15:20
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Originally Posted by Sophiedog View Post
This appears to be a DNS problem with BT. You need to do a DNS change.
Do a google search for: "We couldn’t connect to the update service. We’ll try again later, or you can check now. If it still doesn’t work, make sure that you’re connected to the Internet."
The answer to the problem is on sopedia.com on the results page.
That seems quite plausible. BT would likely fix it.
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Old 4th Feb 2019, 15:21
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Originally Posted by FantomZorbin View Post
jimjim1. looks like I've a busy day ahead! Fingers crossed!
I did suggest waiting for a while as a first step.
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Old 6th Feb 2019, 10:12
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Many thanks to you all for your contributions, I've stored them all for future reference, however, jimjim1, you are spot on!
Having settled down with mug of coffee to launch myself into the intricacies of the bowels of Windows10 I had a quick look at System Update … all was well, it had fixed itself!! I've no idea how or why but things appear to be back to normal.
Once again, many thanks to you all, FZ
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