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Old 28th Sep 2006, 11:55
  #81 (permalink)  
 
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Originally Posted by sydney s/h
I was recently on a 744 on a longhaul flight and had no IFE for the whole trip
You are not telling anyone around here anything that they dont already know.

We have spent YEARS dealing with the anger of whole zones of passengers without IFE because the [cheap?] system we bought is so unstable.

Longhaulers have often refered to our airline as "apology airlines" and after a while it really does get you down.....

It's interesting to note that the new [for Qantas] AVOD system seems to finally be developing some stability now that we up up to software update 6 or 7.

Kudos to those in the programming department for the recent IFE award.
Best overall inflight entertainment for 4 out of the last 5 years.

Its a shame that so many of our international passengers never got to actually see it [working].

----------

As for the Emirates system ?
There is another thread around here somewhere suggesting that theirs is just as problematic.
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Old 28th Sep 2006, 12:49
  #82 (permalink)  
 
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I am yet to crew a flight where we don't have a problem AVOD. It's so incredibly embarrassing to have to constantly apologise.

Surely there must have been some service level agreement in place that Qantas could claim liquidated damages on for the crappy product?

Rip it out and start again I say!
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Old 28th Sep 2006, 15:43
  #83 (permalink)  
 
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Anybody going to blame LHR ????

Qantas crew 'had sex romp'EXCLUSIVE by Luke McIlveen
September 29, 2006 01:00am

TWO Qantas flight attendants have been suspended amid claims they romped with a young female passenger in the galley of a plane bound for London earlier this month.

But the attendants have furiously denied they did anything wrong, claiming their only offence was being friendly to a flirtatious young woman excited about her holidays.

A third male flight attendant made the complaint against his two colleagues, claiming he witnessed kissing and sexual activity in the food preparation area of the aircraft.

While the whistleblower flight attendant described the alleged encounter in graphic detail, other cabin crew have told Qantas they saw nothing but innocent banter between the three.

The two accused men - one of whom is married with children - are also angered by SMS messages between flight attendants around the world spreading rumours that the girl was just 17.

Both men have told Qantas they believed she was in her early 20s and had made advances to them - not the other way around - during the flight three weeks ago.

"We understand it is utterly incorrect to suggest the girl was underage," Flight Attendants Association secretary Michael Mijatov said.

"Our members are astounded by the allegations that there was improper behaviour and we are defending them vigorously."

Flight attendants are urging Qantas to track down the young woman in London, so she can give her own version of what happened on the flight.

The mystery woman at the centre of the furore was travelling with a girlfriend when she began chatting with the attendant on the long-haul flight.

No complaint has been received from the woman and the accused men claim they had no contact with her after the flight touched down in Heathrow.

A Qantas spokesman said the attendants had been stood down on September 14 while the claims were investigated.

"The inquiry is ongoing and we will not be adding to that at this stage," the spokesman said.
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Old 28th Sep 2006, 21:24
  #84 (permalink)  
 
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Not LHR Base

LHR Base Crews dont talk to passengers so it couldnt be them.
Be careful with this....these are ALLEGATIONS made by one crew member against others.
Hear this......as this story unfolds there are going to be a lot of red faces and it wont be of those accused.
If I was the accused I would be initiating defamation proceedings against the CSM involved.
This is another case of the QANTAS mentality of "you are guilty until proven otherwise".No Evidence required
Qantas is NOT a democracy.
Rule 1.Believe ONLY what you SEE. NOT what you read or hear

Last edited by surfside6; 28th Sep 2006 at 21:49. Reason: afterthought
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Old 28th Sep 2006, 23:22
  #85 (permalink)  
 
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take a stand

the captain which was stood down and paxed home after the lax-hnl-lax diversion is taking legal action against the company . he did everything by the book . if those guys got nothing to worry about they should take action against their fellow f/a. not that i like the idea crew against crew but recent history tells me some of those misguided individuals need to learn the hard way.
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Old 29th Sep 2006, 02:21
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Faaa Meetings

Attention all Qantas Long Haul Flight Attendants
REMINDER-CRUCIAL QANTAS MEMBERS MEETINGS CALLED
On 20 September I wrote to Qantas members notifying a series of members meetings throughout the country and also in Los Angeles. I referred to a very “challenging” situation confronting Long Haul cabin crew.
I strongly urge all Qantas Long Haul cabin crew to attend a FAAA meeting so that you can be briefed on developments and more importantly, have an opportunity to ask questions and voice your views about issues.
Issues to be discussed will include:-
1) The destruction of crew conditions that will follow a Howard Government win at next years federal election.
2) The concluded arrangements in New Zealand that will allow CSM’s and CSS’s to be employed by Jetconnect (at 26% and 39% cheaper respectively compared to Australian crew).
3) A detailed briefing on the appalling Jetstar International individual contracts (35% less income for 32% more hours compared to Long Haul).
4) FAAA legal advice on the implications of the Howard industrial laws.
5) Other sensitive matters.

THESE WILL BE THE MOST IMPORTANT MEETINGS IN THE HISTORY OF THE FAAA. EVERY CREW MEMBER HAS AN OPPORTUNITY TO ATTEND – THERE WILL BE NO VALID EXCUSE THAT A MEMBER DID NOT HAVE AN OPPORTUNITY TO ATTEND.
IT’S TIME ALL CREW BECAME INTERESTED IN THEIR JOB SECURITY AND WORKING CONDITIONS. IF WE AS A GROUP ARE DISINTERESTED AND APATHETIC, ABOUT PROTECTING WHAT WE HAVE, THEN BE ASSURED YOUR WORKING CONDITIONS IN LONG HAUL, AFTER THE END OF EBA7 IN DECEMBER 2007, WILL BE DESTROYED.
THESE MEETINGS WILL BE DISCUSSING SOME VERY SENSITIVE AND UP TO NOW CONFIDENTIAL MATTERS. YOUR ATTENDANCE IS A MUST!
SYDNEY: OCTOBER 3,4,5,6,9,10,11,12,13.
VENUE: FAAA OFFICE - 20 EWAN STREET, MASCOT.
TIME: 10AM-1PM.

MELBOURNE: OCTOBER 26, 27 - NOVEMBER 13, 14.
VENUE: HILTON ON THE PARK – EPICUREAN ROOM,
192 WELLINGTON PARADE, EAST MELBOURNE.
TIME: 10AM-1PM.

BRISBANE: NOVEMBER 2, 3, 16, 17.
VENUE: HILTON HOTEL – PRIVATE DINING ROOM, LEVEL 6,
190 ELIZABETH ST, BRISBANE.
TIME: 10AM-1PM.

LOS ANGELES: NOVEMBER 7, 8, 9, 10.
VENUE: WESTIN BONAVENTURE HOTEL – SAN BERNARDINO ROOM- LOBBY LEVEL.
TIME: 10AM-1PM.
Written and authorised by Michael Mijatov – Secretary International Division.
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Old 29th Sep 2006, 03:47
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Urgent Meetings!

Time To Take A Stand and if Necessary make a Stand!!!!

Im sick of hearing crew complain "what are the union doing about this".
Why you wonder?

For some very intelligent people that QF cabin crew are I am constantly astounded at the very low IQ there is on this subject.

The conditions that we as Long Haul cabin crew have rightfully been awarded were hard fought and negotiated for.
They were not given to us as a thankyou.....EVER!

Those of you who read this please let us all support our maintaining of our conditions by attending these upcoming meetings,and presenting to your fellow crew members the ideology of why we are a strong union compared to many others. It is because we have historically stood up when we have been attacked and defended rather than sit and stay silent and think it is up to others to do this on your behalf.

If you don't develop your integrity and strength to stand up, and demand to be treated with the same respect financially as our managers treat themselves, then you will be laughed at, disrespected and thrown some bones with no meat as our reward.

The union has and always will be you. It is not the leadership of the union who are its greatest strength, it is us.
Back in roman times it didn't matter how great their navy admirals were if you didnt have anyone to row the ship it wouldn't go anywhere.
Yes in those days it was slaves who rowed the boats. Those same slaves were rewarded with their freedom for doing their job.

Standing up to help protect our conditions means you are giving yourself freedom, irrespective of the outcome.
To know you have the courage to state your views if you feel you are not being treated fairly means you have freed yourself of the shackles of fear and blind submissiveness.
Freedom is to be achieved through peaceful protest as Ghandi achieved for India.
Whether these Industrial issues do become the monster the ACTU are predicting or not it is important as human beings we maintain our dignity and self respect.
Lets be strong and support each other, support the union by being the union, let us be united during these potentially challenging times. Let us give the leadership of the FAAA something to lead!
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Old 29th Sep 2006, 04:14
  #88 (permalink)  
 
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i shall attend

as a matter of believing in OUR future as LH cabin crew under reasonable conditions. i am no great fan of some of the union guys however i understand the difficulty THEY and WE collectively face NOW and in the next EBA. my domestic mate just told me 75% plus of regional flying will be in SH by next year.Thats according to his CCM. given that SH has given an excemption on the 3 hours East/West AEST time zone to do bombays is another example of divisional harmony (NOT) . where does the divisional flying agreement fit in?nothing personally against our domestic collegues but i think they will start waking up doing 120 hrs in 28 days regional flying.
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Old 29th Sep 2006, 04:27
  #89 (permalink)  
 
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Wink re: AVOD

Syd s/h,

Re your posting on the AVOD system at Virgin Blue, don't be too worried.

The IFE for the DJ fleet is coming second hand from U.S carrier JETBLUE, who have deemed these IFE units which they have sold to Virgin Blue as outdated and unreliable.

JETBLUE are now installing new IFE in all of it's A320 a/c.

Looks like our friend JetblackMonaro will be dealing with IFE probs soon too.
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Old 29th Sep 2006, 04:54
  #90 (permalink)  
 
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sydney s/h

Don't believe the hype.
I am yet to see any AVOD system that is reliable, the includes SQ NZ and EK.

From what I have seen the A330 system works fairly well, while I am sure you have heard many horror stories about it, I have seen many flights with no resets....

Another note ? Just heard the QF 51/52 BNE - SIN is now a short haul route as of next week... Swings and round abouts
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Old 29th Sep 2006, 06:18
  #91 (permalink)  
 
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Great post Hawke Eye........

It IS time to get interested in your terms and conditions and make a stand ladies and gents.

Before it is too late.........
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Old 29th Sep 2006, 08:33
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Too Late?

Its already too late.
The best we can hope for is damage limitation.
More work,less pay.
Combination of divisions.
Per Diem allowances
Removal of transport after arduous sectors.
Removal/reduction of overtime payments.
Removal of long range
Lets hope little johnny gets the boot.

Last edited by Butterfield8; 29th Sep 2006 at 08:34. Reason: more of the same
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Old 29th Sep 2006, 10:21
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You are probably right Butterfield8.

I guess we will all know a little more after next weeks union meetings.
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Old 30th Sep 2006, 23:40
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The times are a changin'

Hey Sydney S/H....

An interesting statement you made "I hate Virgin...."

Why? What is to hate? What is going on that you express that level of anger towards an airline that has created more jobs and energised the aviation industry more than anything else in recent memory.

The only thing i can think of is that as typical qf crew you see the ridiculously generous terms and conditions afforded to you being brought back to a sensible level by airlines such as VB and JQ. But even there, as qf crew you should look to yourselves and your union. You have played industrial blackmail for years with qf. Your greed and self focus has created a situation where dixon has to quite rightly look for alternate options.

Look at the work we do as crew....apart from the shift work it isn't hard (and plenty of workers do shift work for less pay). And its not exactly complex either. Its basic customer service with a safety focus.

I think I am paid generously for what I do at VB, and that is about twice the work that you as qf crew perform. You people live in some strange little fantasy land, where you run around moaning to each other about how badly done by you are. Reality is you have been closeted in your comfortable little world, unable to properly understand what decent terms and conditions really are, for years. Your union has done you a disservice by pandering to you instead of telling you the industrial realities of life. Now, when the end is nigh, rather than look to yoursleves you blame dixon and howard. Why?

And can i just say....as others have said from time to time on this site....do yourself a favour and just LEAVE if you hate it that much. Why do you lot stay in a job and work for a company you so clearly despise? Ooooh....that's right....you couldn't possibly get the same money in the real world, because at the end of the day your 'skills' are limited to chucking a lunch box at uncomplaining customers. And most of you can't even do that with so much as a smile!

Sydney S/H....i have to just say that I am glad to be a part of the change in this industry, the change that you lot loathe. I am glad to be a part of the next generation of cabin crew, who genuinely want to do this job, look after our Guests (not customers at VB) and who are prepared to work for a living. And I shall enjoy watching the demise of the qf dinosaurs.
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Old 1st Oct 2006, 00:17
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Wow, hostessvb. That's some pretty harsh comments there yourself. You sound very bitter and twisted - perhaps you are another VB Qantas wanna-be. There's always so many VB crew applying for the Flying Kangaroo. In actual fact we work pretty hard when it comes to service. Jump on an 8 hour daylight sector on Qantas and you will see the crew are pretty much non stop. We have lots to get through....two full meal services on a jumbo jet is just some of it. Not to mention the attention to detail required in business and first class. I've only flown VB once but I must remark that the service on that flight consisted of a food/bev cart being taken down that single aisle once, then the crew hung out in the galley. Perhaps that sought of day at the office is worth less pay and conditions?

Furthermore, if you believe that the role of cabin crew is " basic customer service with a safety focus" then I would be very worried as a passenger on your flight. I question where your priorities are. At Qantas, crew see safety and emergency procedure proficiency as their number one priority - I reckon most QF crew would see their job in the cabin as being a safety professional, with a customer service element that comes second.

So, Please don't generalise and call Qantas crew greedy and self focused.....oh and dinosaurs. I've been flying for nearly 8 years and my focus at work is to do all I can to make sure our CUSTOMERS have a great time with us, and get off with a fond opinion of our national carrier. I'm no dinosaur and I've always got a happy face And in return we want our company to appreciate our efforts and maintain our conditions. A fair days pay for a fair days work I say.
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Old 1st Oct 2006, 00:38
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couldn't have said it better myself BC

I note hostessvb is on her soapbox in the JQ thread too.

"uber hosty" I love the term.!!!! can I use that some time Chucker?

Last edited by flitegirl; 1st Oct 2006 at 00:46. Reason: sp.
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Old 1st Oct 2006, 00:47
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well flitegirl, you must be the exception to the rule. i am sure there are qf crew who are committed to their job and who genuinely want to create a positive customer experience....just haven't seen them on the flights i've been on. and i certainly don't think they frequent this site. if you want to see what i base my comments about greedy and self focused crew on.....read the comments from your colleagues on this thread.

i love my job. i haven't hit the bitter and twisted point yet and in fact think i am a long way from it. but before i do i will have the deceny to resign and move on to somethign else. you might suggest that as a course of action for some of your work mates.

as for safety, its a crucial part of the job and we take it seriously at vb. its our number one priority too. but the majority of the actual work you do as crew, as you know, is customer service. i know too many qf crew who have for too long used the 'safety professional' argument as an excuse for poor customer service.

and you know....i actually admire qf as a business. i just hope dixon has the mettle to make the necessary changes to keep it going. i hope he's actually able to get a fair days work for the more than fair days pay he is providing.
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Old 1st Oct 2006, 02:25
  #98 (permalink)  
 
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Congratulations on the sex change Jet Black Monaro

Same person and same twisted "I hate Qantas Cabin Crew [AND their conditions] rant".

Get help son!!
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Old 1st Oct 2006, 02:45
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Originally Posted by hostessvb
. but the majority of the actual work you do as crew, as you know, is customer service.
Actually you know what, a large proportion of my day in the air and on the groung is safety related. There's countless duties and responsibilites so I wont even bother going into it. i don't think you are going to win this debate hostessvb....not in this thread. So perhaps go back to the VB thread and you guys can nut it out over there. Enjoy.
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Old 1st Oct 2006, 04:32
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Hostessvb,

I'm not going to suggest you go back to your own forum, I would like you to realize a fact that hasn't been addressed yet on this forum. I will say it quickly and bluntly. Do you like the conditions you work under? Do you enjoy your pay? Are you happy in this job? You pretty much asnwered yes to all of these questions in your previous posts. Let me tell you that these "QF dinosaurs" you are so willing to critisize have actually faught year after year after year to gain better working conditions and standards for ALL flight attendants in this country, including those who decline union membership but are willing to reap the benefits. If it wasn't for the "dinosaurs" (as you put it) a new start up airline such as Virgin Blue could have put you all on a dismal salary with paltry conditions. You should be thanking these people for the conditions you now have. Look at Ryan Air (Ireland) crew must pay for their own training, endorsment and uniforms. Do you really want this country to go this way? It could and it will with an attutude like your's. What do you think an EBA is? It is a tool to negotiate your conditions. Look at JetStar, their conditions aren't that bad, thats because we have rules that all the "dinosaurs" from Qantas, TAA, Australian, Ansett, East West faught for. No, don't thank us, thank your happy airline for just offering you the conditions you currently fly under.
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