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Best Electronic Pilot Logbook

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Best Electronic Pilot Logbook

Old 24th May 2019, 21:31
  #161 (permalink)  
 
Join Date: May 2018
Location: BCN
Posts: 6
so...

Hi


So now i'm working on a big airline and want an electronic logbook, was thinking about one which I could easily update with the airline's information.... so no manual entries.

I see that I better not get mccpilotlog nor Crewlounge pilotlog, so what would be your recommendation? The cheaper the better, as I don't really need it but id like to have a place where to keep track of the flights outside of the airline database....


thank you!
simple9 is offline  
Old 27th May 2019, 06:49
  #162 (permalink)  
 
Join Date: Sep 2016
Location: Near an aerodrome
Posts: 32
I'm also using MCC, but the old lifetime version.
I hope "the music doesn't stop".
​​​​Nevertheless keeping an eye here just in case another electronic logbook becomes available.
KeepCalm is offline  
Old 28th May 2019, 12:00
  #163 (permalink)  
 
Join Date: Dec 2015
Location: Hampshire, UK
Posts: 18
Sent you a Private Message

Private Message sent

Originally Posted by Kapdk View Post
They have just confirmed a refund for me for the crewlounge update, and confirmend they will Pay me back for MCC i bought last summer.

I do think they are real concerned about all this, and what it are doing to there business, but then again it's there own fault...

I am going back to Logten pro it's the best but pricey, so one round less for the hold crew next time ����

Last edited by AdzMc; 28th May 2019 at 12:25.
AdzMc is offline  
Old 28th May 2019, 12:34
  #164 (permalink)  
 
Join Date: Dec 2015
Location: Hampshire, UK
Posts: 18
So, this is how far I've got with them. I sent them an email.....

"Hi There,

Whilst I understand that that a fixed pricing model may not be the best business model, it is the model that set you above all of the competition and the model that you sold to me KNOWING that you were soon to be launching a new product and discontinuing support for the current product, something which may go against EU trade and Distance Selling Regulation laws.

Whilst it's nice to be 'grandfathered' in, this information WAS NOT clearly visible throughout the transfer process, and the wording used suggested a free transfer. By making people pay for the new software, you're not actually allowing them to migrate their original lifetime licence, what you're actually doing is allowing them to purchase a new lifetime licence that has a temporary time limit applied to it....much like many new subscription services do to get new customers to sign up.

The fact that existing users need to purchase a new license should have been mentioned on the initial welcome screen when opening mccPILOTLOG and a FAQ should have been posted on the instructions page BEFORE being advised to 'buy' a new subscription.

If you go onto Facebook and PPRuNe etc, there are many threads about this topic and how disgusted people are with how this change has been implemented and the fact that the new software has left many users unable to access their data. I hope you can offer me some sort of financial compromise, such as refunding me my original ENT subscription, but allowing me to keep my lifetime license after purchasing the new software as I didn't even get 1 years use out of mccPILOTLOG.

Regards,

Adam"


......and this was their reply......

"Dear Adam,



We understand that the inability to using mccPILOTLOG to its full extend has caused major inconveniences to you.

I therefore discussed your request for a free or discount upgrade with the Sales Manager.

There are many other pilots still waiting for a bug fix, waiting for an airline connection, waiting for a logbook format or other functionalities and software issues. It is very difficult for us to draw a line. How much shall we discount for a small bug, a major bug, a missing function, a delay...

To make sure that all of our customers are treated the same way, the Sales Manager adheres to a strict policy without exceptions. I am sorry that I cannot make this happen for you. We do however commit to resolving all pending issues in the new software CrewLounge PILOTLOG.

I can imagine that you do not feel comfortable with this reply. But even with the normal upgrade, our pricing remains way below the competition. Give it a try, and free download the new logbook. You can test the features with a free account, and decide later.

I hope that you will still join us on our new journey.


Enjoy your Life in the Sky,


CrewLounge SUPPORT"


AdzMc is offline  
Old 28th May 2019, 13:27
  #165 (permalink)  
 
Join Date: May 2017
Location: Europe
Posts: 0
Basicaly they are playing us around. Acting like classic scam. Never mind, this is proper way to loose your customers. If that was their goal they are doing good.
nebojsar is offline  
Old 28th May 2019, 15:30
  #166 (permalink)  
 
Join Date: Jan 2018
Location: Amantido
Posts: 14
Eventually, they will get sued.
Banana Joe is online now  
Old 28th May 2019, 16:44
  #167 (permalink)  
 
Join Date: Aug 2017
Location: Southampton
Posts: 8
Crewlounge areo

When I add flights on the iOS app and then try to sync, they won't appear on my desktop app... Has anyone else got this problem?
pewpewbum is offline  
Old 29th May 2019, 05:17
  #168 (permalink)  
 
Join Date: Mar 2001
Location: Melbourne
Posts: 3
Yes, the app doesnt work....

I got a full refund for Crewlounge Pilotlog, the software is a mess. Ill keep using MCC while i can, still looking for a reasonable replacement that doesnt need a Mac.

Last edited by Givin It All I Got Capt'n; 30th May 2019 at 07:38.
Givin It All I Got Capt'n is offline  
Old 31st May 2019, 20:25
  #169 (permalink)  
 
Join Date: Feb 2011
Location: Europe
Posts: 268
Stay away

Based on previously decent reviews I decided to get MCClog. Paid 40. It never worked. Downloaded hours wrongly, a week later it stopped downloading hours all-together.

MCC team were quick to promise "to fix the issue soon" - that was back in September. In December it was "couple of weeks", a month later "mid Feb". At the end of March I was told to "buy new software". What a rip-off!
Ive downloaded new app. It looks exactly the same, with few new futures that I dont need at all. They just renamed it and want more money.

Last month they completely ignore me on e-mail as well. If I dont get any reply, Ill submit claim with my bank to get my money back and mark them as scam, for that what it is. Their product never worked. Empty promises and then "buy more". Im sure in 2-3 year they will rename app once more and ask for another 100-200eur.
cefey is offline  
Old 1st Jun 2019, 00:19
  #170 (permalink)  
 
Join Date: Aug 2001
Location: The wrong time zone...
Posts: 646
Im sure in 2-3 year they will rename app once more and ask for another 100-200eur.
cefey, I agree with everything else you said except this - they're not going to survive this.
Which is unfortunate, but inevitable, given the path they chose.
josephfeatherweight is offline  
Old 2nd Jun 2019, 06:00
  #171 (permalink)  
 
Join Date: Jan 2015
Location: Location Location
Posts: 7
Crewlounge PILOTLOG is obviously a scam that I also have fallen victim to. Add my name to the class action.
Blahfod
blahfod is offline  
Old 26th Jun 2019, 08:38
  #172 (permalink)  
 
Join Date: Jul 2009
Location: Netherlands
Age: 43
Posts: 3
Devil Let's build an alternative!

After reading these 9 pages of agony of what is good or bad, who is evil etc... I conclude that LogTen Pro is the safest way to go if you want to safely keep track of your logbook with all the bells and whistles. Downside, it cost 130,- a year if you want to take full option (Mac/iphone/ipad). roughly 11,- a month. And you are hooked to Coradine (even sounds like a kind of drug).

Guess all the apps have an O'leary factor build in. Hook people and charge them after when they are really hooked.

Talking about bells and whistles.... Do we need all these extras?? Wind information, WX, runway info, connecting to colleagues.... we are talking about a logbook here.... There are enough apps that will show the same. Even my airline now provides good apps for that. It's just another way to stand out to competitor apps.

I saw a couple of interesting replies stating "what is wrong with a spreadsheet"?!
Years ago I've been flying with a captain who took out his mini laptop (probably still with windows 98 installed) on every sector typing in the the crucial logbook info in Excel. It took him 30 seconds to do that.

So in 2019 with Excel and Numbers still around, wouldn't it be nice to take out your smartphone/tablet and enter your crucial logbook entries in a spreadsheet (Excel/Pages) and having it synced thru iCloud or whatsoever when you land. Having 100% ownership. Totally FREE!! for life guaranteed. Takes a couple of seconds.
The only thing that has to be done is to build a nice working template by some spreadsheet gurus among us. Maybe this template will be even a standard in the future and by wish can be imported by Logten or MCC. Of course I realise you cannot store photos of collegues, signatures and live WX info in the sheet.... but again I personally am not looking for that in a logbook.

I hope there are some fellow pilots around who share the same idea and want to look together into this.

Regards!
ChrisK
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Old 26th Jun 2019, 10:54
  #173 (permalink)  
 
Join Date: Mar 2007
Location: Cloud 9
Posts: 8
I guess thats what logten and MCC did and made a business of it?!
Spotless is offline  
Old 26th Jun 2019, 13:37
  #174 (permalink)  
 
Join Date: Jan 2018
Location: Amantido
Posts: 14
For those that are lazy, like me, and want to use a spreadsheet you can look at Excel Pilot Logbook.

Unfortunately, I need the signature capability as I am planning to get rid of my paper logbook and go full electronic.

Coradine do offer the best option, but I'm not an Apple user. So it's either bet on CrewLounge PILOTLOG or just pay annually for LogTen Pro and use it on my old iPad Mini 2.

I am looking at Safelog, but they seem to have a past of bullying their customers.
Banana Joe is online now  
Old 29th Jun 2019, 20:05
  #175 (permalink)  
 
Join Date: Oct 2005
Location: Charlie Mike
Posts: 6
I paid to “upgrade” from MCC PilotLog to Crewlounge back in April. I have never been able to get a sync to work. Sync’ing on any device (iPhone, iPad, mac) seems to take hours...literally. A sync from mac always takes about an hour and a half (on a 60meg broadband connection), and results in an error “Exception of type ‘System.Exception’ was thrown”. The iOS apps seem to have to “parse” hundreds of airfields and a thousand-odd places at a rate that means the device turns off before it is complete.

I emailed Pat Boone (the creator) who asked me to email support (which I think is outsourced to Asia) with any issues. Support never get back to me. It would be ok if they just acknowledged my issues but they don’t. It’s been nearly three months since I originally paid 98 Euros for this software which has never worked. Time to try and get a refund through Paypal I think.



CharlieMike is offline  
Old 1st Jul 2019, 00:06
  #176 (permalink)  
 
Join Date: Jan 2018
Location: Amantido
Posts: 14
Is anybody having issues between the Windows 10 desktop application and Android app?
Banana Joe is online now  
Old 2nd Jul 2019, 21:15
  #177 (permalink)  
 
Join Date: Jun 2001
Location: UK
Posts: 14
Has mccPilotlog gone?

Website down

No way to contact support

Last edited by the boy; 2nd Jul 2019 at 23:33. Reason: Sync working again now
the boy is offline  
Old 3rd Jul 2019, 01:45
  #178 (permalink)  
 
Join Date: Jun 2007
Location: Holding over GIPOL
Posts: 37
Originally Posted by the boy View Post
Website down

No way to contact support
I guess you are talking about the old version of the software, right? The one they have stopped supporting. That would make sense to close the website since they announced they were discontinuing support for it.
oz_faf81 is offline  
Old 6th Aug 2019, 23:14
  #179 (permalink)  
 
Join Date: Nov 2018
Location: China
Posts: 5
I went from Logten Pro to MCC last year because I already paid 3 'lifetime' licences to Coradine for LTP and because of company mandated iPad iOS upgrade lost my older synced iPad version for LTP.
MCC was at best only 1/3 of what LPT was able to do, but with the 'lifetime' licence worth the gamble.

The advertised import never worked, summited it 3 times but with 20+ years of flying it always came back short about 10k hours. So endend up just to put in the previous totals.

Basically MCC is no better than Coradine, both are a 'rip-off' but at least with LTP you get a working streamlined piece of software.
MCC has doomed itself by failing to live up to its promise and now putting out junk software which is in no-way worth the money.

Support is horrible. I also spelled out to them that according to several EU laws they are in breach of contract, I won't bother but like somebody else already mentioned, just a matter of time before they get sued.

Aviation is a small world, stuff like this will kill your business in no time at all, no pity though, complete self induced c.....up
Stay away from MCC and spent your money somewhere else...
terra_nullius is offline  
Old 6th Aug 2019, 23:35
  #180 (permalink)  
Drain Bamaged
 
Join Date: Mar 2000
Location: Earth
Age: 52
Posts: 414
Well, I do have MCC now Pilotlog crew lounge and "oh my gosh" I still have no issue!
On my side, they live to their promise.

I do keep up with the updates though....
(and I will never expect an import to go flawless)
ehwatezedoing is offline  

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