PPRuNe Forums

PPRuNe Forums (https://www.pprune.org/)
-   Australia, New Zealand & the Pacific (https://www.pprune.org/australia-new-zealand-pacific-90/)
-   -   Merged: Tiger Tales (https://www.pprune.org/australia-new-zealand-pacific/335986-merged-tiger-tales.html)

Capn Bloggs 9th Aug 2011 12:53


rated on the A310, B747 and B777
Give him a test on the Night Visual Approach rules from AIP! :}

ACT Crusader 10th Aug 2011 04:13

Update on Tiger

Tiger Airways to get all-clear to fly today



Tiger Airways to get all-clear to fly today
Andrew Heasley

August 10, 2011 - 1:32PM

The six-week grounding of Tiger Airways Australia is expected to be lifted today by the aviation safety authority, a day ahead of tomorrow's scheduled Federal Court hearing.

But realistically it could take the airline time to get back into the air, in order to sell seats and ready pilots, cabin crew, support staff and airliners for duty.
Fairfax Media believes Tiger's first flight could take off as early as Friday from Melbourne on one of its core routes, possibly to Sydney.

The Civil Aviation Safety Authority (CASA), which pulled Tiger from domestic flying on July 1 due to a "serious and imminent risk to air safety" is believed now to be satisfied the airline had met its conditions.

Fairfax Media believes the airline has met CASA's requirements over pilot proficiency, maintaining technical reference material and improving its safety management systems.

An administrative process was to be undertaken this morning, with the exchange of formal documents between the parties requiring authorisation by the Federal Court before the flying suspension can be formally lifted and announced.

This includes the safety authority's withdrawal of its Federal Court application to extend the grounding. Once its application is formally withdrawn, the suspension lifts.

This process is expected to take a few hours to conclude.
CASA issued a statement saying it would announce its decision on the airline's grounding at 2pm today.

The no-frills, Singapore-based airline's grounding has resulted in upheaval for the carrier over the past few weeks, including costing its former chief executive Crawford Rix his job.

The Singapore-based group's chief executive, Tony Davis, has relocated to Australia to fix the mess.

The grounding caused disruptions for tens of thousands of passengers who had their travel plans ruined during school holidays and beyond.

It also cost the airline dearly, nearly $12 million over the past six weeks, on top of $13.7 million in forgone ticket sales and refunds, and $1.4 in lost ancillary revenues.

That comes on top of the airline's $18 million loss from Australian operations for the first financial quarter this year.

The airline also drew the ire of federal and state consumer watchdogs for continuing to sell tickets while grounded, before suspending sales after warnings.

Ticket holders have faced weeks of delays in receiving refunds for tickets paid for flights that never took place.

Tiger's Singaporean acting chief executive Chin Yau Seng said last week "our relaunch will focus on route profitability and operational excellence", lending weight to speculation that Tiger will cull a number of its unprofitable domestic routes here, including withdrawing flights from Avalon Airport near Melbourne.






That sounds like code for we aren't going to cut corners and flights won't be so cheap....

Lookleft 10th Aug 2011 04:32

Just heard that they have got the all clear. Will be interesting to see if the travelling public will go back to them. Even Ansett flew after Sept 11 but no one wanted to travel on them anymore.

Howard Hughes 10th Aug 2011 04:34


Even Ansett flew after Sept 11 but no one wanted to travel on them anymore.
Surely you mean after the Easter fiasco, they only flew for 3 days after September 11.

Edit: Make that two given that we are day ahead!

Lookleft 10th Aug 2011 04:42

No I mean the time they flew under administration. Korda Mentha accepted 150m from ANZ as a "take this and we have no further responsibility" payment so that they could play airline mogul. They flew only the A320 and I think it went until the end of Feb when Fox and Lew finally pulled the pin.

Metro man 10th Aug 2011 05:12

Fox and Lew wanted a government guarantee that they would make money from running the new Ansett. When this was refused they decided not to risk their own money and pulled the plug.

Mr.Buzzy 10th Aug 2011 06:35

Looks like a good day for the live cattle trade all round!

Bbbbbzbzbzmoooooobbbbzbzbzzzzzzzzz

Howard Hughes 10th Aug 2011 08:20


No I mean the time they flew under administration.
I forgot about that! Ansett Mark II (sic)

puff 10th Aug 2011 08:21

Press Release from Tiger Website(my bolding)

MEDIA UPDATE STATEMENT FROM TIGER AIRWAYS AUSTRALIA – updated Wednesday, 10 August 2011

Melbourne, 10 August 2011: The Civil Aviation Safety Authority ("CASA") has notified Tiger Airways Australia that it will discontinue its legal action against the airline. As a consequence, the airline's Air Operator's Certificate ("AOC") has been re-instated and services will resume on Friday, 12 August 2011.

Tiger Airways Australia has worked constructively with CASA to address the concerns that were raised by the regulator, which has now enabled the AOC to be re-instated.

Tiger Airways Australia will resume ticket sales today and will implement a gradual resumption of domestic services from Friday, 12 August 2011.

The airline is resuming services with a simplified flight programme in order to focus on flying popular and profitable routes. Flights will initially resume between Melbourne Airport (Tullamarine) and Sydney. The resumption of services on other Tiger Airways routes will be announced shortly. As part of its simplified flying programme, Tiger Airways Australia will reduce its operating fleet from 10 Airbus A320 aircraft to eight Airbus A320 aircraft. Consequently, two Airbus A320 aircraft will be redeployed to other airline businesses in the Tiger Airways Group.
The new flight schedule will initially consolidate the business into a single crew base operating from Melbourne Airport (Tullamarine) and as a result the crew base at Adelaide Airport will be closed and the crew base at Avalon (Melbourne) Airport will be temporarily suspended. All Tiger Airways Australia staff currently working at the Adelaide and Avalon crew bases will be offered redeployment to the Melbourne Airport (Tullamarine) operation.

Passengers already booked to fly with Tiger Airways Australia from 12 August 2011 will be advised of any change to their travel plans and will be offered a range of options including a free of charge transfer to another Tiger Airways Australia flight of their choice, or if their flight is not operating a full refund back to the original form of payment or a credit for deferred travel.

Tiger Airways Australia is committed to a safe, viable and long term future in Australia. The airline remains committed to regaining the confidence its customers through an enhanced focus on punctuality and convenience, while continuing to offer Australia's most affordable air fares.


Passengers are advised to monitor the website as it will be updated regularly throughout the week with further updates.

Automatic refunds for all passengers booked to fly with Tiger Airways in August up until and including 11 August 2011, will be automatically refunded in full back to the original form of payment.

Note: services to/from Singapore are not affected, including Singapore to/from Perth.

PPRuNeUser0161 10th Aug 2011 13:25

Closing Adelaide. Another failed foray into that aviation backwater! Is anyone ever gonna make it work there?

SN

SpannerTwister 10th Aug 2011 13:51


Originally Posted by Soup Nazi
Closing Adelaide. Another failed foray into that aviation backwater! Is anyone ever gonna make it work there?

IIRC didn't Qantas try to shut down Adelaide as a maintenance base a number of years ago ?

ST

B772 11th Aug 2011 00:15

Some of the Tiger (Aust) troops now have doubts about the future viability of Tiger in Aust and are considering their options.

1a sound asleep 11th Aug 2011 00:22

TIGER Airways' pilots were forced to prove their flying ability after the airline was grounded last month, and not all of them passed.

Mr McCormick said the number of staff employed by Tiger was not sufficient.

"We certainly didn't have confidence the (110) pilots were at a standard we required," he said.

"As a result, we had to put them all through a test, it was a normal simulator test you'd expect any airline pilot to be able to pass. There were some failures."


Read more: Tiger Airways pilots fail flying test, airline to resume services on Friday | News.com.au

mcgrath50 11th Aug 2011 00:37

How many people a year fail their sims at Qantas and Virgin though? Be interesting to compare the percentages.

Wheeliebin 11th Aug 2011 01:03

Significant number of Jetstar NZ Captains have been watching the Tiger Story evolve. Disenchanted with the bottom of the barrel T&C's in J* NZ - a move to Tiger is appealing! Risky, maybe, but what they've endured won't hurt in the long run. With parent Singapore so keen on success, the future for the Tiger, I believe, is pretty good.

B772 11th Aug 2011 01:13

Wheeliebin.

Whilst we do not not know what the future holds Tiger (Aust) has announced they are withdrawing from a number of markets and rumour has some more to be announced such as CBR and LST. There will be a fleet reduction of at least 2 a/c. Two crew bases have been closed leaving MEL only.

Even with some resignations in the melting pot I doubt if Tiger (Aust) will recruit any pilots during the remainder of 2011.

Okie 11th Aug 2011 01:19

The subjection of ALL pilots to an instrument check when they all had valid instrument ratings is illegal. They will have to defend this in the future in a court of law.

Icarus2001 11th Aug 2011 01:55

Okie, what is your statement based on? My understanding is that when CASA suspends an AOC they can then mandate various terms and conditions on the re-issue of the AOC. This may include checking pilots. Did they do an actual IRT with associated paperwork or simply a sim check?

I found this line interesting...

The web check-in will remain suspended over concerns the airline was not meeting the requirement of seating "able-bodied passengers over wing exits".
I am guessing the question was asked, "how do you ensure they are able bodied, old enough etc", to which the only answer could be that the cabin crew check on board I suppose. How is that different to other carriers? I know with QF, the on line check in will not allow web check in for exit rows, from personal experience (737) and requires pax to present to a (rapidly disappearing) check in counter.

mcgrath50 11th Aug 2011 02:13

Icarus I have used self check in to assign myself an exit row seat before. Didn't speak to a real person till boarding.

Icarus2001 11th Aug 2011 02:17

Okay. Thanks for that. Which carrier? I know I could not web check in for QF on a 737 flight about three months ago. The message box that came up explained that it related to the rules about over wing exits. I could assign myself an exit row seat but it would then not let me print a boarding pass, I had to go to a desk so that they could check my "fitness" for that seat.

mcgrath50 11th Aug 2011 02:23

It was with QF, although for the 737-400 (or possibly 800) over wing exits that are more pop out windows than doors, maybe that makes a difference? The exit row wasn't available when I assigned a seat online but was at the terminal self check in.

onetrack 11th Aug 2011 02:27


The subjection of ALL pilots to an instrument check when they all had valid instrument ratings is illegal. They will have to defend this in the future in a court of law
What a pile of rubbish! The basis of any licencing system that issues authority to control major transport equipment of any ilk, where intensive skills and knowledge are required... be it aeroplanes, trains, ships, or what have you... is based on those skills being checked on a regular basis to ensure proficiency, and that bad habits are not creeping in.

Despite CASA's deplorable record, in this case they have done the right thing and gone through Tiger with a dose of salts and smartened them right up. Two recorded basic-airmanship failure events, and possibly more that were not discovered, were indicative of a poor environment in Tiger, starting from the CEO on down... that if left without intervention, almost certainly had the potential for a major aviation disaster, along the lines of the Transair Metroliner crash.
The culture, the training, and the skills of any major transport organisation has to be under regular and independent scrutiny, and I for one, am glad that CASA exercised their authority in this case.

Okie 11th Aug 2011 02:53

The cause of the bozo's inability to execute a missed approach on the A320 and the FO's inability to remember the proper calls as the plane sunk to 38' was attributed to the lack of proper training. I don't recall that airline's entire pilot force resitting their instrument rating sims. A pilot's ratings are his own and have nothing to do with a company's AOC. If you revoke a pilot's rating by letter and then require a retest; yes. That was not done.

Capt Claret 11th Aug 2011 03:02

A news report in FNQ (probably ABC) suggested that poor record keeping by management meant that CASA could not determine with confidence the IR & PROF currency of the tech crew, and so ordered all back to the sim. :ooh:

Icarus2001 11th Aug 2011 03:19


A pilot's ratings are his own and have nothing to do with a company's AOC.
The rating may well be "our own" but if they are issued by a company check pilot under CAR217 approval and a CASA delegation for the ATO then it sits well and truly under the whole AOC system. If the record keeping is lacking then what CASA required makes sense.

Phalanger 11th Aug 2011 04:17

Okie, even if there was not an already reasonable legal way for CASA to do what they did, the government could simple pass a statutory law approving the past actions. This has been done before, and as long as the law is within the executive powers of the crown then there is no issue with using this course of action. This is what was done during the Tampa crisis.

Of course someone could try to challenging this action, but considering the power of licensing is well within the executive power of the crown, and that the public interest in the safety and abilities of a pilot well outweighs the small intrusion, the case would not see the light of day.

Di_Vosh 11th Aug 2011 04:29

From what I have heard from a mate at Tiger, Claret is close to the money here. There may be a bit more to it; possibly best described as "deficiencies in the Sim matrix".

DIVOSH!

Lookleft 11th Aug 2011 06:34

So based on second hand info and a report from a media outlet posted on an anonymous bulletin board you have worked out where the problem with Tiger's training program is - impressive :ok:

Di_Vosh 11th Aug 2011 06:48

Lookleft Right back at me! :}

DIVOSH!

wheels_down 13th Aug 2011 09:57

So have the punters returned?

I hear flights are capped at 144....

elrehab 13th Aug 2011 12:06

Just curious to know what routes tiger has cancelled, what are their destinations now?. Also, have they closed the avalon base?

1a sound asleep 13th Aug 2011 12:07

MEL-SYD-MEL

PoppaJo 14th Aug 2011 04:40

Fri night full, tonight also full. Everything else is in the 30s. :(

Icarus2001 14th Aug 2011 04:49


Just curious to know what routes tiger has cancelled, what are their destinations now?.
Did you even look?

Tiger Airways

Just a little sad.

Welcome back boys and girls.

Sunstar320 14th Aug 2011 07:50

This is one good capture!

JetPhotos.Net Photo » YMML Ramp Airport by Mehdi Nazarinia

Howard Hughes 14th Aug 2011 10:39

Three cheers for the QF crew who gave a "welcome back Tiger" on Sydney Tower frequency last night!:D

PPRuNeUser0161 15th Aug 2011 11:21

HH
Yeah you never know maybe before too long the Tiger guys will be the higher paid!

SN

porch monkey 15th Aug 2011 13:04

You don't actually believe that do you?

my oleo is extended 15th Aug 2011 16:37

I for one thought The Screaming Skull looked very dapper in his red power tie when making the announcement that The Cub was back in the air ! A bit different to his usual look of Hawaiin shirt and Nutty Professor hairstyle he usually sports around the corridors of Fort Fumble.

B772 16th Aug 2011 10:09

Rumour has it there were many complaints in submissions to the Reserve Bank Payments Systems Board inquiry about price gouging of credit card fees by Tiger. The complaints ranged from fees of 15% to 28%.

BTW. What is the new Tiger spoilage fee ?.


All times are GMT. The time now is 07:33.


Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.