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Now it is baggage issues for 'Sunrise'

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Now it is baggage issues for 'Sunrise'

Old 4th May 2022, 14:02
  #21 (permalink)  
 
Join Date: Jul 2009
Location: Australia
Posts: 150
Originally Posted by 601 View Post
What happened with the rule that pax baggage could not remain on a flight if the pax was offloaded?
They were offloading the baggage, not the passengers. That's the first thing. (I think you've got this the wrong way around - the baggage is only a problem if the passenger doesn't turn up at the gate, not the other way around).

Secondly, the baggage can be carried on another aeroplane, even if the passenger isn't on board, provided that the passenger was not aware of the the fact beforehand. Once they decided not to carry the baggage on the flight, all those pieces of baggage officially became 'mishandled' baggage and thus there is provision to carry on an alternative flight, provided that it has been designated as mishandled load.

It does raise the question though, if a passenger fails to board QF9 and their baggage has already been designated as mishandled and re-accommodated on another flight, should said baggage be offloaded from that flight?? (On the basis that their failure to board is for notorious reasons and thus any 'device' might 'go off' on the flight being used to repatriate the 'mishandled' baggage).

The whole idea of passenger and baggage match is that the passenger offloads, the bag doesn't fly.
AerialPerspective is offline  
Old 4th May 2022, 15:15
  #22 (permalink)  
 
Join Date: Dec 2002
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Originally Posted by unobtanium View Post
so your told of the runway works after you took off and left the bags behind?
Old mate was obviously airborne en route Darwin when they punched out the notam for the runway works. The bags not being able to go is an ex Darwin issue.

Sounds like Darwin is perfectly on par with the usual rubbish you can expect from the likes of Willy & Townsville.
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Old 4th May 2022, 19:34
  #23 (permalink)  
 
Join Date: Oct 2010
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The main runway in Darwin has been under emergency repairs on and off for the last bloody 10 months. It’s an obsolete bloody disgrace and often gets notamed with little or no notice. Does anybody know why the same repairs just keep going on and on and on.
id imagine it’s nearly impossible to get a 787 all the way to London with 2500m at 30 odd degreees ?
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Old 4th May 2022, 22:12
  #24 (permalink)  
 
Join Date: Aug 2004
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Well at least they had a great flight - until they were told about their bags.


The recently retired 65-year-old said they specifically paid more for their tickets to fly the non-stop Australia-to-UK flight to avoid baggage troubles.

“We chose to fly Qantas because we thought if we fly direct to England from Australia that will minimise our chances of getting COVID and reduce the risk of our luggage being lost during a stopover in Asia,” he said. “COVID was the number one reason, baggage problems was number two.”

But they said they were only informed about the delay about 20 minutes before landing when aircrew asked them to fill in some forms identifying their luggage.
https://www.theage.com.au/world/euro...03-p5ai9y.html
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Old 4th May 2022, 23:16
  #25 (permalink)  
 
Join Date: Feb 2000
Location: 500 miles from Chaikhosi, Yogistan
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Originally Posted by VThokie2 View Post
Many Ozzies love using phrases they know international audiences wouldn’t understand precisely for that fact alone.
Pot kettle, black. Many international folk probably couldn't tell you what a chinook (not the helicopter) is either.

For your benefit, the knock-em downs are short sharp thunderstorms that occur when the Wet (monsoon) season has finished. So called because tall (6 foot) grasses grow in the wet, then the cooler dry season winds hit (usually in early April) then the grass quickly dries and dies. Then a week later is normally a couple of days of storms that knock the grass over. Hence the name, and it's the short Bangkerring season - one of six distinct seasons in the Top End and the best time to visit.
The relevance of that is that this year it was at the very end of April which is later than normal, along with the humidity and heat which might have lead to less payload along with the runway works.
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Old 5th May 2022, 05:06
  #26 (permalink)  
 
Join Date: May 2008
Location: Australia
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Originally Posted by CVividasku View Post
Both.
Sorry we can't bring you all to London today with your luggage.
You can decide to stay onboard, we will try to bring your luggage but no guarantee
You can decide to stay onground, if needed, with a refund or options to fly later.
(If you absolutely need some small thing from your luggage you can take it)
This is a one time decision.

If too many people decide to stay onground, available spaces (pax+luggage) will be given in economical order (highest paying passengers first)
Refund? Are we talking about the same airline?
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Old 5th May 2022, 10:48
  #27 (permalink)  
 
Join Date: Aug 2004
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This used to happen occasionally on Concorde services to the Caribbean when weather etc. required full tanks, and reduced payload. Luckily there was usually a scheduled 747 along later with the baggage.
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Old 5th May 2022, 14:04
  #28 (permalink)  
 
Join Date: Dec 2017
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Bit off topic, but many years ago, left wallet in the taxi at JFK returning to LHR. Driver called BA to let us know he would drop it off when he returned to the airport and they relayed the message to the lounge. He duly did and BA popped it on the later Concorde flight and it was handed back at the gate in London. That is good service. How things change!
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Old 5th May 2022, 22:27
  #29 (permalink)  
 
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This problem has occurred before in Australia, IIRC a regional airline bought turbo props and found they couldn't take off with a full load of pax and baggage. The solution was to fly the luggage in a Baron which followed behind.
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Old 6th May 2022, 04:58
  #30 (permalink)  
 
Join Date: Mar 2014
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No problem , I hear they have Thule working on it .
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Old 6th May 2022, 22:56
  #31 (permalink)  
 
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Originally Posted by krismiler View Post
This problem has occurred before in Australia, IIRC a regional airline bought turbo props and found they couldn't take off with a full load of pax and baggage. The solution was to fly the luggage in a Baron which followed behind.
Sounds like Australian Airlines J31 operation out of Brisbane. Tillair's Conquest often took the baggage and arrived ahead of the J31 in Charleville and Roma. The punters had the opposite experience of the current situation. With the bags having arrived before them, they disembarked and collected their 'ports' that we'd lined up on the apron.
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Old 7th May 2022, 09:53
  #32 (permalink)  
 
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I heard a story that the Cathay 350 flew to New York first then the 777 followed an hour later with all the bags.
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Old 7th May 2022, 11:34
  #33 (permalink)  
 
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So many good stories!
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Old 7th May 2022, 14:10
  #34 (permalink)  
 
Join Date: Jun 2005
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Originally Posted by big buddah View Post
I heard a story that the Cathay 350 flew to New York first then the 777 followed an hour later with all the bags.
That story was perpetuated by CX 777 drivers alarmed at losing their hallowed ULH turf to the 350. The 350 is actually less payload limited on 16 hr JFK sectors than the 77W, especially the -1000.
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Old 7th May 2022, 15:49
  #35 (permalink)  
swh

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Originally Posted by Veruka Salt View Post
That story was perpetuated by CX 777 drivers alarmed at losing their hallowed ULH turf to the 350. The 350 is actually less payload limited on 16 hr JFK sectors than the 77W, especially the -1000.
esp since the A35K has a 7 tonne higher payload capability then the 77W and burns about 20 tonnes less fuel, with a shorter sector time.
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Old 8th May 2022, 21:14
  #36 (permalink)  
 
Join Date: Mar 2006
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Bags

Heres an idea - for flights like this ( international ) - where often people have two bags , assign 1 with ‘need to travel ‘ priority and the other with less. That way if weight limited , the bag with wedding dress / suit essentials goes , and the other one follows - if necessary. Seems simple enough to me - just have to let pax know to pack accordingly. We all do it anyway with essential carry on ? .
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Old 9th May 2022, 04:25
  #37 (permalink)  
 
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A passenger expects to arrive with his/her bags, if weight is such a problem get the pax to state their weight at time of booking, with attendant penalties for fibs , and limits on baggage weights. Yeh, I know it would never work, although it did in my area of drilling airborne holes.
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Old 22nd May 2022, 08:40
  #38 (permalink)  
 
Join Date: Aug 2004
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A friend of mine recently travelled QF Darwin to London. . All of the pax bags were left behind in Darwin! 5 days later still awaiting arrival of one bag.
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Old 22nd May 2022, 21:25
  #39 (permalink)  
 
Join Date: Jul 2008
Location: Sydney
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From ground, customer service agent at QF domestic terminal SYD.

QF had 6 baggage handling staff allocated to each flight. Outsourced role, now using 3 per flight.

Means, departures without baggage, irate pax abusing QF staff in arrivals due to no bag, irate walking to departure levels and surrounding QF staff and abusing them. Terminal management pleading with staff to stay back but after taking the abuse, now staff (customer service) are not working longer shifts.

Management of terminal management, hiding at the campus according to customer service agent.
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Old 22nd May 2022, 22:10
  #40 (permalink)  
 
Join Date: Jan 2000
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Originally Posted by 73to91 View Post
From ground, customer service agent at QF domestic terminal SYD.

QF had 6 baggage handling staff allocated to each flight. Outsourced role, now using 3 per flight.

Means, departures without baggage, irate pax abusing QF staff in arrivals due to no bag, irate walking to departure levels and surrounding QF staff and abusing them. Terminal management pleading with staff to stay back but after taking the abuse, now staff (customer service) are not working longer shifts.

Management of terminal management, hiding at the campus according to customer service agent.
been happening since Easter, mate. Old news
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