Originally Posted by
CVividasku
Both.
Sorry we can't bring you all to London today with your luggage.
You can decide to stay onboard, we will try to bring your luggage but no guarantee
You can decide to stay onground, if needed, with a refund or options to fly later.
(If you absolutely need some small thing from your luggage you can take it)
This is a one time decision.
If too many people decide to stay onground, available spaces (pax+luggage) will be given in economical order (highest paying passengers first)
Refund? Are we talking about the same airline?