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Crew travel priority over paying pax?

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Crew travel priority over paying pax?

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Old 18th Apr 2017, 02:59
  #201 (permalink)  
 
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Originally Posted by Ida down
Crap. Ops should have known at least an hour/half a hour before flight. Crew just don't materialize out of nowhere, unless they have standby crews at the airport. If they do, ok, but failing that crew have to come from HOME, giving Ops ample time to notify check in, and bump four PAX before boarding. If they are based at the airport, ok then, otherwise its crap.
As I observed some pages back, it could have been standby crew... otherwise you are saying that in the entire approximately 95 year history of the airline industry nothing has ever happened at the last minute when all pax were on board... I never said that is what happened here I just said it's a possibility which none of us know to be the case or not and I have certainly seen aircraft stopped from departing for a paxing crew member at the last minute. It does happen.
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Old 20th Apr 2017, 10:21
  #202 (permalink)  
 
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Originally Posted by Troo believer
http://www.news.com.au/travel/travel-updates/incidents/a-queensland-man-has-been-charged-with-assaulting-a-qantas-flight-attendant/news-story/c7803d4c127dff2394ef80427b9322ef
An arrest was made by police at the request of the Captain of this flight under the Aviation Crimes Act. So tell me once again whom is responsible preflight for the safety of passengers and crew on board the aircraft?
Plenty of examples where the Duty Manager has called the Police and asked for removal of someone from an aircraft in my experience, not always the Captain. It's the "Crimes Act (Aviation)" btw.

Last edited by AerialPerspective; 20th Apr 2017 at 10:21. Reason: punct.
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Old 21st Apr 2017, 12:10
  #203 (permalink)  
 
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Well it seems a few protagonists here are incorrect on the definition of when an aircraft is "in flight" regarding the legal powers of the Aircraft Commander wrt upholding the discipline and conduct of passengers, crew and property on board an aircraft under their command.
From the Tokyo Convention which is the legal document determining the powers of Aircraft Commander and when they apply.
Article 5 paragraph 2 refers
In flight is from when all external doors are closed after embarkation to an external door being opened for disembarkation.
In the United case with Dr Dao, the Aircraft Commander wasn't at all responsible for the discipline and or safety of the aircraft, persons or property which would jeopardise good order and discipline whilst at the gate with doors open as you would expect was the case.
Montreal Convention also refers.
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Old 22nd Apr 2017, 08:37
  #204 (permalink)  
 
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I think most people are across that TB, the question then becomes who is responsible before the door closes?
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Old 22nd Apr 2017, 09:16
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I am with you on that framer - I also think it should be public knowledge! given the charges that can be laid on such a passenger in this case that "I" think had his right to travel bashed against a few hard objects.

Where is this higher than other person now? why are they not accountable and will they personally say "sorry" to the passenger ? I doubt it as they have shown their true colours.
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Old 22nd Apr 2017, 10:39
  #206 (permalink)  
 
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Originally Posted by Band a Lot
I am with you on that framer - I also think it should be public knowledge! given the charges that can be laid on such a passenger in this case that "I" think had his right to travel bashed against a few hard objects.

Where is this higher than other person now? why are they not accountable and will they personally say "sorry" to the passenger ? I doubt it as they have shown their true colours.
Band a Lot's AvatarBand a Lot , 16th Apr 2017 10:35
So we get a lot of abuse and a Boeing check list, but no legal document of the gap prior to moving under own power as in Australia.

Yes I know a thing or 2 about fire, but as I said away from emergencies can you identify to a Judge that a decision prior to "moving under own power" that you made as a pilot in command that you had/have that legal responsibility?

I am simply asking the question - a judge will demand an answer.

Lets get back to the removed passenger type of example and lets say he actually died from injuries and you have to defend yourself as having the responsibility/authority - can you?

So Band a Lot,
Changing your tune to suit your flawed argument.
You ever heard of Strict Liability?
If there is a fire or other event detrimental to the safety of passengers and crew prior to doors closing and the Captain doesn't comply with the relevant checklist and diligently carry out all duties including an evacuation if required, and a passenger dies in the ensuing fire, whom do you think will be liable?
If you think as Aircraft Commander you can pass the buck or transfer responsibility because you don't think you're really in command at this point, good luck.
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Old 23rd Apr 2017, 02:52
  #207 (permalink)  
 
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Originally Posted by Troo believer
Band a Lot's AvatarBand a Lot , 16th Apr 2017 10:35
So we get a lot of abuse and a Boeing check list, but no legal document of the gap prior to moving under own power as in Australia.

Yes I know a thing or 2 about fire, but as I said away from emergencies can you identify to a Judge that a decision prior to "moving under own power" that you made as a pilot in command that you had/have that legal responsibility?

I am simply asking the question - a judge will demand an answer.

Lets get back to the removed passenger type of example and lets say he actually died from injuries and you have to defend yourself as having the responsibility/authority - can you?

So Band a Lot,
Changing your tune to suit your flawed argument.
You ever heard of Strict Liability?
If there is a fire or other event detrimental to the safety of passengers and crew prior to doors closing and the Captain doesn't comply with the relevant checklist and diligently carry out all duties including an evacuation if required, and a passenger dies in the ensuing fire, whom do you think will be liable?
If you think as Aircraft Commander you can pass the buck or transfer responsibility because you don't think you're really in command at this point, good luck.

I don't see how you think I am changing my tune TB.

The ground staff have the control of the pax until the door is closed as per framer's post! you even posted that.

Now in case of a fire that is actually an emergency you have control of the aircraft - read its checklist and do what ever the hell it TELLS you to do.

Now if this ground staff person has already off loaded his paxs by the time you get to evacuate section - that I think is perfectly legal and his duty.

Don't worry the ground staff person will not push your fire bottle button, simply because its not his job.


AGAIN if you stop using an emergency situation and simply a problem (such as the need to off load pax or upload more fuel that requires some weight to be removed from aircraft) you might just get the jest of it.


In an emergency you will have a responsibility in "flight" or at gate and as you correctly state is to read and carry out the check list procedure and my guess would be the same check list as a freighter uses with no pax.
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Old 23rd Apr 2017, 03:39
  #208 (permalink)  
 
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Read all your posts then it will become obvious. Quote "You must be a Pilot".
What does that make you.
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Old 23rd Apr 2017, 05:17
  #209 (permalink)  
 
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Post #160


Currently page 8


I will quote myself.

"As a LAME don't pick me to be responsible please!"

(post 154 "
Funny I get him in the air Troo Believer, so I make sure his butt is safe.")

So that would make me, I guess a L.A.M.E.
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Old 23rd Apr 2017, 07:05
  #210 (permalink)  
 
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With the situation of offloading a passenger at the gate and before doors closed it is important to know who is responsible for the 'safe running' of the task.
As much as Bandalot has been rather antagonistic with comments such as " you must be a pilot" and the like, he has helped highlight the fact that some captains ( myself included) thought that they were responsible for the well being of the pax that had boarded the aircraft, and some thought that it was not their responsibility at all at that stage of the operation. So, we were/are left with a grey area as to WHO is responsible in this scenario. We all know that if a fire breaks out it is incumbent on the pilots to do certain things, but in the offload scenario, if it is not the P in C .....then who?
This should be a simple matter of looking to the regs for your own Airlines country, but it's not. That's the point of contention in my mind.
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Old 23rd Apr 2017, 08:38
  #211 (permalink)  
 
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Correct framer.

Sorry but that comment comes because the ban from the exact same thing on Rumours and News that I got a "take time out" - during pointing out to likes of TB as the mob insisted they had responsibility (It seems wrongly) but rather than listen or let me explain in words this obvious pilot could understand, he banned me from that part of this site.

Arrogance rings a bell and that has zero place in a cockpit, but does seem common more so on this topic.
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Old 23rd Apr 2017, 09:04
  #212 (permalink)  
 
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The comment came because that's how you feel about pilots, it shows in many of your posts. As an ex Lame and a current ATPL it confuses me a bit because the guys and girls in both fields are the same.....ie a cross section of the community.
Why are you so worried about pilots being arrogant and how much perceived power pilots have? If a pilot is arrogant or thinks they have more authority than they do don't worry about it. You've got your gig sorted and all your Engineering colleagues ( who presumably are less arrogant) to interact with. Life's good. Just relax
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Old 23rd Apr 2017, 09:26
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Framer, I guess Ice Man said it the best!?

But I do not like often having to pussy foot around many (not all) pilot egos in my normal day ops that they think they have seniority or higher position than I do - even when the ship is mine.


This is often evident when a Chief Pilot will bring in a new pilot or one getting a new endorsement, grab the flight manual and then sit in both front seats during maintenance. With not a prior word or warning to myself or others.

This has happened in most places I have worked both in Australia and overseas, but never had a Engineering colleague jump in an active cockpit and say put on a park brake.

Is they did I would sack them. Yes sack them - no right or reason to be there!
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Old 23rd Apr 2017, 10:23
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Framer, I guess Ice Man said it the best!?
Sorry but I don't know what that means.
But I do not like often having to pussy foot around many (not all) pilot egos in my normal day ops that they think they have seniority or higher position than I do - even when the ship is mine.
I never felt like that in either of the roles so I guess it's a bit hard for me to understand.
You're on the same team, both trying to get an airworthy jet in the air in good time.
Do all your colleagues feel the same way?
Personally I need the Engineer on my side if I'm about to go flying, most of them communicate their needs clearly and in a friendly way so it's easy because I know what they need, it also gives me an opportunity to say what I need and suggest when we'll touch base again to ensure it all goes smoothly. In the past I have experimented with phrases and greetings and ways of communicating with all different types of staff I rely on and you really do get different results by bringing different attitudes to the many relationships we have to develop during a work day.
Worth a play around?
This is often evident when a Chief Pilot will bring in a new pilot or one getting a new endorsement, grab the flight manual and then sit in both front seats during maintenance. With not a prior word or warning to myself or others.
Yep that is rubbish. Like I said though, my experience is that both groups ( pilots and engineers) are an even mix of the personalities you'll come across in broader society, dicks in both roles are in the minority.
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Old 23rd Apr 2017, 11:35
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Ice man quote.

https://www.youtube.com/watch?v=z_BEJmY911s
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Old 23rd Apr 2017, 12:01
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[QUOTE=framer;9749762]Sorry but I don't know what that means.


Do all your colleagues feel the same way?


**Some have in some companies, others don't say.

Personally I need the Engineer on my side if I'm about to go flying, most of them communicate their needs clearly and in a friendly way so it's easy because I know what they need, it also gives me an opportunity to say what I need and suggest when we'll touch base again to ensure it all goes smoothly. In the past I have experimented with phrases and greetings and ways of communicating with all different types of staff I rely on and you really do get different results by bringing different attitudes to the many relationships we have to develop during a work day.
Worth a play around?

**Yes I have and yes at times things will change and work more like they should - but every time it has been my initiation and effort for it to be that way.

QUOTE]
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Old 23rd Apr 2017, 19:42
  #217 (permalink)  
 
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Oh well, you can't do any more than that then.
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Old 24th Apr 2017, 00:06
  #218 (permalink)  
 
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So, we were/are left with a grey area as to WHO is responsible in this scenario
As SLF I would have thought it would be spelled out in SOP's ie Duty managers job description and responsibilities, ditto gate personnel, cabin crew, front seaters. Certainly seems strange that such large organisations with possibly multiple hundreds of pax involved responsibilities of their staff are not spelled out. Can end up with too many chiefs thinking it's their responsibility to take charge of a situation, issuing orders, and no one left to carry out the necessary action.
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Old 24th Apr 2017, 06:00
  #219 (permalink)  
 
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Megan, most of us if not all would expect in the captain is on-board (his intended PIC flight) he would have the ultimate say/control.

That said the only reference we can find of when a captain assumes "legal" command is from regulators and the Chicago Convention listed above (doors closed till opened).

Some or all company's may contain this in their SOPs, but none have been produced to see or known 100% by staff concerned.

1 poster said he as pilot was listed as responsible "but" it was confidential company document so could not post it.

As this is safety sensitive it should be commonly known, but is not and still to date no proof of even an old leaked SOP from an ex employee been posted.

That all leads to me to think it has been missed in SOP's and by regulators. It happens.
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Old 24th Apr 2017, 23:13
  #220 (permalink)  
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There is no doubt that when it comes to seating issues etc. the responsibility lies with the ground staff whose job it is to ensure all pax are boarded, seated, baggage on board, inappropriate items produced as cabin baggage are tagged and place in the hold. Catering is also a ground staff responsibility. Engineers will carry out refuelling and ensures the aircraft is serviceable, any snags still carried are within the Minimum Equipment List for dispatch etc. The ground staff will sign their section of the load sheet, which is passed to the captain for counter signature, same for the engineers, they will sign the technical log confirming the aircraft is fit to fly and it is then countersigned by the captain. Now the captain has accepted the aircraft as his/her responsibility on the basis that all known, or acceptable as 'fit to fly' issues, have been resolved, there is nothing outstanding except to close the doors, both these documents are legal documents when properly signed by all parties..
There really are no ifs or buts about this with airlines of any size. Airline operations manuals, traffic manuals and engineering policy manuals will state the duties and responsibilities of the staff in their respective departments and it is the regulators job to make sure they are adhered to by the airline.
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