MERGED: Alan's still not happy......
The group hasn't had any effective leadership for a long time. The staff can't relate to AJ or any of his immediate subordinates. Combine that with throwing good money after bad towards cock ups like Red Q ,Jetstar Japan, Jetstar Pacific etc while QF belt around in clapped out 767's to ever fewer destinations and you have what you see here now. I agree that the fact that Australian workers are heavily unionised makes it trickier to achieve the same productivity as overseas competitors, but Australian carriers can make money if run well. With strong leadership and a simple transparent strategy all QF employees would be pulling in the same direction. As it stands now most don't even know what their goal is because the posts seem to move every six months.
As for overheads, of course , all that is required is a competent board and CEO, I imagine the first thing a new team would do is to stem the flow of money into offshore start ups that return nothing. That's a given, what isn't a given is descent leadership.
Anyway, that's just my opinion, I hope the staff get some good news soon, something they can hang their hats on and work towards.
As for overheads, of course , all that is required is a competent board and CEO, I imagine the first thing a new team would do is to stem the flow of money into offshore start ups that return nothing. That's a given, what isn't a given is descent leadership.
Anyway, that's just my opinion, I hope the staff get some good news soon, something they can hang their hats on and work towards.
Trading halt is pending an announcement from Standard & Poors. I assume that this means QAN has been downgraded to junk status. Once an airline is downgraded, they rarely come back.
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I read I think in the Fin Review that if this happens Qantas might have to hand back to credit card companies up to $2Billion for airfares purchased but not flown.
Virgin only gets the money when the flight is taken.
Virgin only gets the money when the flight is taken.
Dear Mr Strambi,
As a long serving Qantas employee, I am devastated by what is happening to this great airline. You have asked for ideas and suggestions to help turn Qantas around and save the airline. I must request the first thing the senior executive management of the airline do is reflect on their own decisions and leadership and how those decisions, leadership and strategic direction has led to the current situation.
The strategy under Mr Joyce has clearly failed. The Qantas mainline operation has suffered from a lack of focus since Mr Joyce became CEO. It is only when the reality of the dire situation facing Qantas became evident, that any effort was turned towards Qantas mainline. This lack of focus has enabled Virgin to not only catch up to Qantas, but surpass Qantas in customer experience, equipment and most importantly innovation. Qantas was once very good at innovation that enabled it to be ahead of the market and permit a premium to be charged. Under the current management, Qantas is now reactionary and falling increasingly behind. A simple example is trans-continental flights. Virgin is now far ahead in cabin amenities with Qantas more than 12mths behind in offering a similar consistent product.
Mr Joyce says Qantas is fighting with one hand tied behind its back and the playing field is uneven. Qantas frontline staff have been doing exactly the same and facing exactly the same situation because of management for years. Our product is inconsistent, aircraft dated and uneconomical. We are often short in catering and our frontline staff and cabin crew are forever forced to apologise to customers spending more time on "customer recovery" than just about anything else. I acknowledge there has been considerable recent effort to address these shortcomings but unfortunately it is too little too late and I feel employees have now completely lost trust with senior management.
Mr Strambi, you now have a choice. Mr Joyce needs to go and you need to show your hand. Do you support Mr Joyce and the five years of failed strategy, if so you should honour the failures of management and offer your resignation along with Mr Joyce. Alternatively, you can step up and publicly offer yourself as an alternative CEO and outline a vision to save Qantas.
It's crunch time Mr Strambi and time to stand up.
Regards,
A loyal Qantas employee
As a long serving Qantas employee, I am devastated by what is happening to this great airline. You have asked for ideas and suggestions to help turn Qantas around and save the airline. I must request the first thing the senior executive management of the airline do is reflect on their own decisions and leadership and how those decisions, leadership and strategic direction has led to the current situation.
The strategy under Mr Joyce has clearly failed. The Qantas mainline operation has suffered from a lack of focus since Mr Joyce became CEO. It is only when the reality of the dire situation facing Qantas became evident, that any effort was turned towards Qantas mainline. This lack of focus has enabled Virgin to not only catch up to Qantas, but surpass Qantas in customer experience, equipment and most importantly innovation. Qantas was once very good at innovation that enabled it to be ahead of the market and permit a premium to be charged. Under the current management, Qantas is now reactionary and falling increasingly behind. A simple example is trans-continental flights. Virgin is now far ahead in cabin amenities with Qantas more than 12mths behind in offering a similar consistent product.
Mr Joyce says Qantas is fighting with one hand tied behind its back and the playing field is uneven. Qantas frontline staff have been doing exactly the same and facing exactly the same situation because of management for years. Our product is inconsistent, aircraft dated and uneconomical. We are often short in catering and our frontline staff and cabin crew are forever forced to apologise to customers spending more time on "customer recovery" than just about anything else. I acknowledge there has been considerable recent effort to address these shortcomings but unfortunately it is too little too late and I feel employees have now completely lost trust with senior management.
Mr Strambi, you now have a choice. Mr Joyce needs to go and you need to show your hand. Do you support Mr Joyce and the five years of failed strategy, if so you should honour the failures of management and offer your resignation along with Mr Joyce. Alternatively, you can step up and publicly offer yourself as an alternative CEO and outline a vision to save Qantas.
It's crunch time Mr Strambi and time to stand up.
Regards,
A loyal Qantas employee
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Qantas Int to become QanStar or Jetas ?
sounds like Qantas Int is soon to become all Jetstar.
Can a 787 easily do SYD/LAX ? or more importantly LAX/SYD ?
This has be coming for a long time.
Sounds like the plan is to bankrupt Qantas Int & then pay Jetstar type salaries to everyone.
Will Jetstar Int have 2 "divisions", ie. old Qantas routes like to LAX be an upgraded version of JQ at lower than VA/DL/UA prices ?
Can a 787 easily do SYD/LAX ? or more importantly LAX/SYD ?
This has be coming for a long time.
Sounds like the plan is to bankrupt Qantas Int & then pay Jetstar type salaries to everyone.
Will Jetstar Int have 2 "divisions", ie. old Qantas routes like to LAX be an upgraded version of JQ at lower than VA/DL/UA prices ?
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What a disaster. Obviously geography does not favor Qantas (Australia doesnt make a good connecting hub). That said, blame Joyce and the previous 2-3 CEOs who made so many strategic blunders over the last 10-15 years. Why did Qantas not order 777s in the latter 90s and establish a stronger international network exploiting expanding Asian markets? So many questions and few good answers...
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If there is a ratings downgrade watch the share price plummet as funds are required to sell due to their investment mandate.
Wouldn't be surprised if announcement is made after 4pm so bad news gets lost in the weekend/Mandela's passing etc.
Wouldn't be surprised if announcement is made after 4pm so bad news gets lost in the weekend/Mandela's passing etc.
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The The,
You do make some good points re catering, transpac product and recovery.
QF is way too late with its upgraded A330 product in particlar.
But on the flipside innovations that the customer has seen including the QBagTag, QCard, ipads on 767/717. But on the whole despite slipups I still think the overall customer experience is better on QF - meals, drinks for all, better food in the lounges, alcohol spirits in the lounges, but undoubtedly Virgin has closed the gap (as it should when converting from an LCC)
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BNEA320
The rot for QF Domestic started when VA started on lower wages and costs, then JQ picked up Impulses's lower cost base, then TT started with an even lower cost base.
You do make some good points re catering, transpac product and recovery.
QF is way too late with its upgraded A330 product in particlar.
But on the flipside innovations that the customer has seen including the QBagTag, QCard, ipads on 767/717. But on the whole despite slipups I still think the overall customer experience is better on QF - meals, drinks for all, better food in the lounges, alcohol spirits in the lounges, but undoubtedly Virgin has closed the gap (as it should when converting from an LCC)
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BNEA320
The rot for QF Domestic started when VA started on lower wages and costs, then JQ picked up Impulses's lower cost base, then TT started with an even lower cost base.
Obviously geography does not favor Qantas (Australia doesnt make a good connecting hub)
If the geographical location of Australia is an impediment to Qantas operating profitably, perhaps Joyce and his cohort may care to explain THIS aberration?
Xenophon is right, sack Alan Joyce and the Qantas Board – immediately!
Xenophon is right, sack Alan Joyce and the Qantas Board – immediately!
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BNEA320, I know you must be bored now uni is over for the year, but leave the conversation to the grown ups. Your posts across multiple threads, particularly today, show you are not as informed as you believe.