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MERGED: Alan's still not happy......

Australia, New Zealand & the Pacific Airline and RPT Rumours & News in Australia, enZed and the Pacific

MERGED: Alan's still not happy......

Old 9th Oct 2014, 22:22
  #5121 (permalink)  
 
Join Date: Apr 2000
Location: OZ
Posts: 199
Reading an accident report from the UK and couldn't help but notice this remark and the obvious parallels to closer to home. It was seen as a contributing factor in the incident which included multiple poor decisions by the crew

"He sensed that the airline was in turmoil due to a major internal re-organisation programme. The direct effect for him was that he had been told that he would be one of several captains who would be demoted to first officer in March 2014 and that his salary would reduce significantly. He was unhappy about this impending change and the matter weighed heavily on his mind at work, despite his best efforts to ignore it."
Interesting read from an SOP and CRM perspective.

Report: Thomas Cook B752 at Newcastle on Aug 17th 2013, flaps overspeed, fuel imbalance, landed below final fuel reserve
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Old 10th Oct 2014, 21:32
  #5122 (permalink)  
short flights long nights
 
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Just heard from my sister, (I can't quote what status she is, but she is an uber super high point person with Qantas....I know last year she flew First on QF 8 times),

Anyway...she left this morning to go from Perth to Alice Springs.

As she just emailed me


Shocked.....I thought I paid for Qantas service...and I get a water.

Shocked....I have no suitcases because the 717 can't carry them, so they have given me a T Shirt. How they expect me to carry on in the morning wearing just this is beyond me.

I know you fly for,xxxxxxx, but what the hell Hans happened to Qantas!?
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Old 10th Oct 2014, 22:19
  #5123 (permalink)  
Keg

Nunc est bibendum
 
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Location: Sydney, Australia
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Grrr

So much for 'right aircraft, right route'.
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Old 10th Oct 2014, 23:11
  #5124 (permalink)  
 
Join Date: May 2001
Location: Sydney, NSW,Australia
Posts: 91
'right aircraft, right route'

yeah right, just like the 350 seater that burns 220,000kg crossing the Pacific.

Amazing !
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Old 11th Oct 2014, 01:49
  #5125 (permalink)  
 
Join Date: Jul 2006
Location: Lhr - Syd - Lax
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yeah right, just like the 350 seater that burns 220,000kg crossing the Pacific.
Sorry, have to call BS on that.

DFW-SYD is what I'm assuming you are referring to .. that is NOT just "Crossing the Pacific" .. Whilst your numbers may be close to the truth for that sector (I think they are a little bit better in reality), there is no other aircraft that can deliver that product over that distance anyway so the derision is moot.

And in case anyone wants to start on 777 or 787 or whatever, other aircraft may be able to do the range, but not with the product. There are a large number of premium seats on the A380 which would not be provided on alternative machines. (bonus for economy people - they can stretch out)

After all, when the SP pioneered direct LAX-SYD it was only configured with 222 seats ...


Cane the company for being wrong by all means, but in this case, the A380 is superior to the 747 on the sector (which the 747 cannot do anyway) and particularly tying up with Emirates for a "round the world" A380 service.

N
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Old 11th Oct 2014, 03:05
  #5126 (permalink)  
 
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And in case anyone wants to start on 777 or 787 or whatever, other aircraft may be able to do the range, but not with the product. There are a large number of premium seats on the A380 which would not be provided on alternative machines. (bonus for economy people - they can stretch out)
I agree with noip, the reality is, the A380 is a good aircraft of which Qantas has 12, the 777/87 is not available to even compare. So why does everyone bag it so much on here? The A380 is a strength for LH not a weakness.

It bothers me how successful the Boeing spin machine has been in bagging the "Guppy" where their version, the 748 has been a disaster for sales, a lot worse than the A380.

We should all support the A380, it provides and delivers a great product. After all, right or wrong (well documented fleet management mistakes aside on this thread) it is perceived as the LH flagship by the punters.
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Old 11th Oct 2014, 04:39
  #5127 (permalink)  
 
Join Date: Mar 2002
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We should all support the A380, it provides and delivers a great product. After all, right or wrong (well documented fleet management mistakes aside on this thread) it is perceived as the LH flagship by the punters.
We should. Except Q management, who introduced it, only to take up 12 of 20 aircraft.
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Old 11th Oct 2014, 09:11
  #5128 (permalink)  
 
Join Date: Sep 2014
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The A380 is a great aircraft for large hub to hub operations.

Outside of that, selling 450+ seats in small markets, particularly during off peak periods is extremely yield challenging.

There is a reason this aircraft has not been a commercial success.

IMHO the day of the 4 engine behemoth is coming to an end. With ever increasingly larger and more efficient twins, the A380 may see the boneyard sooner than most think.
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Old 11th Oct 2014, 09:21
  #5129 (permalink)  
 
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I've actually started laughing from the responses ..

Guys,

DFW - SYD .. direct.

Anyone have a better idea ...

please ... Anyone?

Beuler?

N
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Old 11th Oct 2014, 11:43
  #5130 (permalink)  
 
Join Date: Sep 2002
Location: Brisbane
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Just heard from my sister, (I can't quote what status she is, but she is an uber super high point person with Qantas....I know last year she flew First on QF 8 times),

Anyway...she left this morning to go from Perth to Alice Springs.

As she just emailed me


Shocked.....I thought I paid for Qantas service...and I get a water.

Shocked....I have no suitcases because the 717 can't carry them, so they have given me a T Shirt. How they expect me to carry on in the morning wearing just this is beyond me.

I know you fly for,xxxxxxx, but what the hell Hans happened to Qantas!?
i suspect if her bag didn't make it to Alice it was more likely it got sent to another destination than the aircraft not being able to carry it, OR a last minute significant change to passenger numbers. I've flown that type over that route for many years and there is no problem carrying pax or bags unless some screwed up. As for catering I completely agree it's rubbish throughout the network. She would have been offered more than water though, let's just accept a disgruntled exaggeration.
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Old 11th Oct 2014, 18:23
  #5131 (permalink)  
short flights long nights
 
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She went to Alice for some sort of conference. A party of 25. No one got their bags. All bags arrived from Melbourne at 13.55 today, so I'm not sure what was going on.
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Old 11th Oct 2014, 21:20
  #5132 (permalink)  
 
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I will work out the figures today and post them for that leg so we all have an accurate idea of what can be lifted. I still suspect it was a ground handling screw up.
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Old 11th Oct 2014, 23:59
  #5133 (permalink)  
 
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A colleague tells me QF are rationalising some departments to a "Group Service Arrangement"

To reduce costs & duplication a single business unit will provide services to Mainline, QFlink, Cobham & Network (ie: Red tails)

However the unknown aspect, is why JQ have not been included in the "Group Service Agreement" for some departments.

I would have thought cost reductions would have included Silver tails in the process as well.
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Old 12th Oct 2014, 04:35
  #5134 (permalink)  
 
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SOPs

It will carry 3000kgs baggage + or - depending on airframe with 125 passengers (ALL ADULTS with carry on included in their weight) So if people checkin an average in excess of 24kgs each there will be an issue. As I said I haven't had any issues BUT it certainly looks possible.
By the way that's landing with 3000kgs fuel which is 90 mins assuming VR not burnt.
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Old 12th Oct 2014, 09:59
  #5135 (permalink)  
 
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Is temp-related MLW an issue on that sector?
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Old 12th Oct 2014, 22:00
  #5136 (permalink)  
 
Join Date: Nov 2011
Location: Inside their OODA loop
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Qantasís Olivia Wirth on the wisdom of youth

PUBLISHED: 09 Oct 2014 21:20:42 | UPDATED: 09 Oct 2014 21:20:42



Joanne Gray

Youth and gender are issues that Iíve had to face over the last couple of years. When I was first appointed to the executive committee of Qantas, it was a clear issue that arose. I have thought a lot about how to deal with being a young woman in a senior role and the way that I managed this was seeking to bring in experience and wisdom and difference to my teams. Grey hair is very welcome in my teams. I see this as a way to counterbalance my youth. There are those who have much more experience and I can never make that up. So why not go and seek their views, listen to them, seek their counsel?


[Grounding the fleet and locking out the union in 2011] could be described as a public relations disaster, but itís not of the making of the PR department. It was a decision that the business made. Was it good for our public relations? Absolutely not, it obviously caused a great deal of distress for a lot of people who were stuck as a result. But it was a decision that the CEO and board made at the time. We did our best, communicated openly with all stakeholders as best we could and you could argue if we didnít operate the communication as we did, it may have actually been worse.


Our approach to social media absolutely changed [as a result of the engine explosion on QF32 in 2010]. The first we knew about it was a direct result of a picture that was picked up by Bloomberg that had been taken on an iPhone on an island called Batam in Indonesia, of a piece of engine or fuselage with a kangaroo on it. The media thought when they saw the picture on Twitter it was a tail.



We werenít monitoring social media so we didnít know about it. Bloomberg then picked up the picture and published a rumour that a Qantas airplane had crashed. That story ran, the share price dropped and thatís how we got onto the story. That was an unfortunate way of recognising the importance of social media.


Our initial approach was trying to control it. We had very strict processes around what [employees] can and cannot say. We recognised it was wrong. Weíve completely done a backflip. Instead, we look at how do we get our staff talking on our behalf in social media. And itís all about having conversations, we monitor it, we participate in it and we encourage our employees to do so as well.

Olivia Wirth spoke about her leadership lessons at a Boss Emerging Leaders networking event in Sydney.
Qantasís Olivia Wirth on the wisdom of youth
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Old 12th Oct 2014, 23:16
  #5137 (permalink)  
 
Join Date: Jun 2002
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Looks like Olivia is getting ready to take over Alan's job.
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Old 12th Oct 2014, 23:28
  #5138 (permalink)  
 
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So the comms head acknowledges they were completely out of their depth.
Having realised their error they then implemented a program that "tried to control it." and the best bit.....
We had very strict processes around what [employees] can and cannot say
Which went completely pear shaped.

The piece says a lot more about the whole sorry state of employee relationships and the type of organisation these people supposedly lead.

So yes, Olivia will probably get the gig.
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Old 13th Oct 2014, 00:00
  #5139 (permalink)  
 
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Is temp-related MLW an issue on that sector?
shouldnt be.
The thrust rating is changed winter/summer. With the higher thrust which I think they already all have for this summer it's not an issue.
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Old 13th Oct 2014, 00:57
  #5140 (permalink)  
 
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Looks like Olivia is getting ready to take over Alan's job
Fabulous! Our next CEO is going to spend all her time banging on about how great it is that a "young woman can make it in a mans world" rather than actually running the airline! If she is going to take over, she should drop the gender crap, nobody cares, ask Julia. Whoever can turn the airline around, regardless of gender will gain the respect they deserve.
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