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Qantas~ A Business in Decline

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Old 18th May 2011, 04:36
  #221 (permalink)  
 
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Catering is provided by an external company. I fail to see how Jetstar is able to find a profit there!
Do you think that J* take every dollar collected onboard and give it back to the 'external company'?
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Old 18th May 2011, 05:20
  #222 (permalink)  
 
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Making money from charging for frills is a legitimate part of the low-cost model, it happens in other industries as well. However, Jetstar are losing focus if they start offering business services - this will ultimately hurt their cost base not to mention the damage it will (continue to) cause their sister business.

I personally dislike Jetstar and their attempt to minimise costs, but their (not the QF group's) business strategy to date has been mostly good. However, recent attempts to take on QF's business market and disengaging staff will result in tears! Focus on your core business and work on wining the support of staff! Not only will your cost base be minimised but productivity will be higher. Don't try to follow Virgin's strategy - your lower cost base is your advantage, you don't have to swing that way.

Pitty management lack any real human-skills and their goals (and bonuses) are based on short-term financial performance.
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Old 18th May 2011, 05:39
  #223 (permalink)  
 
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Quote: “One way to look at it is that if we didn’t have the ancillary revenue we wouldn’t be making any money. We would be losing money."
That was actually a misquote. What was intended to be said:

"One way to look at it is that if we didn't scam everything from Qantas we wouldn't be making any money. We would be losing money."
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Old 18th May 2011, 07:26
  #224 (permalink)  
 
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My last few flights with Jetstar were on-time
Maybe, when they actually uplift you.

Not much fun being stuck, say, Yangon (where you cannot use credit cards or foreign mobile phones and they give you really useful "compensation" in the form of SGD200 in J* MCO's and the next J* isn't for two days and they won't guarantee you on that ) because they've oversold by 30...

And then there is the not unknown announcement at Changi to the effect that "tonight's JQ8 service to Melbourne has been cancelled"...

There's a fool born every minute. Given the number of minutes in a day, that is a fairly constant stream of new victims.
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Old 18th May 2011, 07:38
  #225 (permalink)  
 
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Catering is provided by an external company. I fail to see how Jetstar is able to find a profit there!
There are many possible arrangements but likely,the external company supplies food and drink which is sold inflight on a sale or return basis with the operator taking a percentage of sales.

How many petrol stations would stay in business if they could only sell fuel ? The high margin convenience store items provide the profit while fuel sales barely cover the overhead. That magazine, packet of cigarettes, bar of chocolate and can of coke you bought last time you filled up keep the business in profit.

Repeat after me "If we fly twenty million passengers a year and we can get another $5 from each one that's $100 MILLION."
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Old 18th May 2011, 08:02
  #226 (permalink)  
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New Livery

Due to unprecedented profits stemming from in flight catering. Jetstar are
going to repaint all aircraft with new paint schemes dedicated to what brings them their dosh.
Jetmuffin or Muffinstar is now taking on the whole Orient in these
new airborne cafes.



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Old 18th May 2011, 10:52
  #227 (permalink)  
 
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Muffin Munchers

...love it T-80 !!

What a way to run an airline .....on coffee beans and poppy seed muffins.

CLOWNS
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Old 18th May 2011, 11:20
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Management are in charge

Au Contraire. You are only just witnessing the birth of Qantas.

Stay tuned for more surprises. Qantas is far more than just an employer of choice, the most idolized airline, one of the most profitable airlines worldwide and a truly iconic national symbol of excellence, longevity and perfection.
No, Qantas attracts and employs only the most senior, industry respected, talented financially endowed Management of any airline in history. That is correct, we are a brand that has fought many a fight before that has been initiated by undereducated frontline minions. The battles may be waged against us, but management has never lost. No matter what you may try, you will not break management. We have fought SARS, GFC, competition, high oil prices and natural disasters, but one thing still remains – strong management. Lower ranked workers come and go, aircraft types come and go, destinations come and go, but one thing stays reliable, permanent and indestructible – management. We are rock solid like Uluru, unbreakable like Mount Fuji, dependable like a Red Cross worker in times of need, compassionate like a third world aid worker – we are management.

The Boardroom Beckons
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Old 18th May 2011, 11:56
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M.I.C.???? - you will soon be M.I.A. Once Joyce gets the the chop later this year and someone with a third of a brain is in charge, there goes your role!
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Old 18th May 2011, 12:00
  #230 (permalink)  
 
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Hey M.I.C,

can you tell us all about Qantas being the worlds number one airline again [Insert roll on floor laughing emoticon here]

You are seriously in need to upping your dosage if you truly believe that statement.

If you really are management your level of delusion as evidenced by that statement goes some way to explaining why Qantas is in the mess that it is.

You don't live in the real world.

Do you?
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Old 18th May 2011, 12:09
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Ironic, really, the poppy seed muffins.

If the crew ate a poppy seed muffin, they'd test positive to opiates in the random DAMP tests!
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Old 18th May 2011, 12:13
  #232 (permalink)  
 
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I used to look at Qantas as a kid with envy.

I used to sit up the front while a family member flew me across the seas.

I used to watch him proudly put on his uniform and go to work.

I used to admire the shiny paint, the spotless surfaces, the immaculate undercarriages and the gleaming facilities.

I used to play games with the flight attendants enroute.

I loved how the staff called it 'our' airline, and did all they could for the better of the company.

I couldn't wait to start my career with Qantas.

Now I look at Qantas and shake my head.

My kids will never get to visit me in my office while I'm at work.

The once shiny paint is faded, the wings and nacelles have grease trails, the gear legs and undercarriage are dirty and the facilities are old.

The flight attendants hide in the galley, and get rude if you ask for a second or third 'complimentary' bottle of wine. They certainly don't play with any kids.

The staff do the bare minimum and go home.

I will never get to work for the Qantas My family did.

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Old 18th May 2011, 12:16
  #233 (permalink)  
 
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My thoughts exactly GG.

A freakin' tragedy
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Old 18th May 2011, 12:16
  #234 (permalink)  
 
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P.S

Kevin Rudd had a charming description of the Chinese recently exposed by wikileaks.

I suspect it should be literally applied to the current Qantas Group management.

That is literally what they are, and what they have done.

Ratf@&kers
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Old 18th May 2011, 12:37
  #235 (permalink)  
 
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I had to laugh at the irony... Upon reaching the end of this thread, I find an advertisment encouraging me to apply for a Qantas Rewards American Express card!
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Old 18th May 2011, 15:01
  #236 (permalink)  
 
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piston & standard,
Geezo lads, can't you see MIC is taking the piss?
Everyone please focus, these are serious times and level heads must prevail.

Last edited by caneworm; 18th May 2011 at 15:22. Reason: editing
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Old 18th May 2011, 19:13
  #237 (permalink)  
 
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muffins

The reason they make a profit from their muffins is they dropped the comission paid to CC from 14% to 4% last year to cover costs.
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Old 18th May 2011, 19:38
  #238 (permalink)  
 
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M.I.C. - master satirist....
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Old 18th May 2011, 20:27
  #239 (permalink)  
 
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Caneworm,

sorry, I'm sure you must be right.

The "red mist" descends when I hear the "worlds best premium airline" ****e that management bang on about.......
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Old 19th May 2011, 23:49
  #240 (permalink)  
 
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Qantas Trans Tasman

Qantas will probably have to pull out of the trans-Tasman market with the loss of more than 320 jobs if it gives in to "misconceived" and "damaging" wage claims from its Australian pilots, the airline says.
The Australian national airline is locked in an increasingly acrimonious industrial dispute with its international pilots.
Qantas chief pilot Peter Wilson said agreeing to the pilots' demands was likely to lead to "the Qantas mainline brand exiting the Tasman Route, with the loss of some 103 pilot and 220 cabin crew jobs in Jetconnect".
Other Qantas services would also be at risk as the group increasingly relied on profitable budget airline Jetstar to support Qantas' loss-making international operations, he said.
Pilots are concerned about Qantas trying to cut costs and stem losses by setting up operations in other countries, including New Zealand, where labour is cheaper.
Pilots are demanding new job-security clauses be inserted into their contracts.
Qantas' Auckland-based subsidiary Jetconnect has been flying most of the Qantas services on the Tasman for about nine years using New Zealand pilots and cabin crew.
Australian and International Pilots Association spokesman Nathan Safe said earlier this week that having cheaper Kiwi pilots flying New Zealand-registered Qantas planes on the Tasman could undermine the airline's prized safety reputation.
Pilots had given Qantas till yesterday to "genuinely discuss our job security", Safe said.
The union was expected to apply to hold a secret ballot of members to authorise industrial action.
New Zealand Airline Pilots Association president Mark Ramell was not concerned about the possibility of the Qantas brand leaving the Tasman and New Zealand pilots losing their jobs.
Jetconnect pilots, however, were concerned about being portrayed as less skilled than the Australian counterparts.
New Zealand pilots were instead doing the same work for up to 30 per cent less pay, Ramell said.
The difference reflected the general wage gap between New Zealand and Australia.
"You can't say just because a pilot earns less than another pilot that they are not as safe.
" If they are going to make comments like that they really need to back it up with fact." Ramell said.


Pilots' job security push 'damaging' - business | Stuff.co.nz
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