Qantas~ A Business in Decline
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Join Date: Nov 2005
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This is the end of Qantas.
From news.com.au
JETSTAR chief Bruce Buchanan has revealed the budget carrier is making more from in-flight service than ticket sales.
He told BusinessDaily last night that the profit from sales of ancillary items - such as cups of coffee, muffins, baggage and special seat charges - was about $24 a*passenger.
Jetstar passengers are charged $4 for a muffin or a small container of Pringles, and $3 for a small bag of M&M*chocolates.
A can of Coke costs $3*in-flight, but costs an average of $1.20 in supermarkets in Sydney and Melbourne. Coffee will set you back around $3 - below the national average of $3.20 - and a hot chocolate.
(now the best part)
"StarClass - the carrier’s equivalent of business - will be replaced with a full business product, a move that industry observers say is clearly aimed at Virgin*Australia’s attempt to lure small and medium*businesses."
JETSTAR chief Bruce Buchanan has revealed the budget carrier is making more from in-flight service than ticket sales.
He told BusinessDaily last night that the profit from sales of ancillary items - such as cups of coffee, muffins, baggage and special seat charges - was about $24 a*passenger.
Jetstar passengers are charged $4 for a muffin or a small container of Pringles, and $3 for a small bag of M&M*chocolates.
A can of Coke costs $3*in-flight, but costs an average of $1.20 in supermarkets in Sydney and Melbourne. Coffee will set you back around $3 - below the national average of $3.20 - and a hot chocolate.
(now the best part)
"StarClass - the carrier’s equivalent of business - will be replaced with a full business product, a move that industry observers say is clearly aimed at Virgin*Australia’s attempt to lure small and medium*businesses."
Join Date: Nov 2007
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If they introduce starclass/business domestically in Australia, it will prove, beyond a shadow of a doubt, that they have LOST THE PLOT!!!
What a great strategy...lets destroy one of the main money makers we've got left, i.e domestic, and drag it down the low cost route.
I am shaking my head in bewilderment about this.
What a great strategy...lets destroy one of the main money makers we've got left, i.e domestic, and drag it down the low cost route.
I am shaking my head in bewilderment about this.
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Before you billow, you should know the facts. Their new "business class" product was launched on Monday. They've changed to linen, crockery, cutlery, glass-wear etc - to align the offering to a business class standard in terms of presentation - that is all.
Domestic will never get a "premium' cabin. That's what Qantas is for and would not support their model - particularly with a focus on reducing CASK's...
Domestic will never get a "premium' cabin. That's what Qantas is for and would not support their model - particularly with a focus on reducing CASK's...
Join Date: Mar 2005
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"StarClass - the carrier’s equivalent of business - will be replaced with a full business product, a move that industry observers say is clearly aimed at Virgin*Australia’s attempt to lure small and medium*businesses."
The next thing is to change the image to reflect this new level of service...I'm thinking red and white.
Tearing down heaven to raise up a whore!
Do you think any businessman will use Jetstar when business is all about prestige? If you act like you are successful, and dress like you have money, the suits think you're one of them! You won't portray that elitist image walking across the tarmac to the bogan bus. People hate Jetstar with a passion. Almost as much as they hate tiger!
I use antibacterial hand cleaner after getting off a Jetstar flight. I even disinfect the seat and armrest with wipes before sitting on it. There is always crumbs on the seat, crap in the seat pocket and something nasty stuck under the seat (chewing gum etc).
When you see the A team paxing on Jetstar, you'll know hell has freezed over!
I use antibacterial hand cleaner after getting off a Jetstar flight. I even disinfect the seat and armrest with wipes before sitting on it. There is always crumbs on the seat, crap in the seat pocket and something nasty stuck under the seat (chewing gum etc).
When you see the A team paxing on Jetstar, you'll know hell has freezed over!
People hate Jetstar with a passion. Almost as much as they hate tiger!
I use antibacterial hand cleaner after getting off a Jetstar flight. I even disinfect the seat and armrest with wipes before sitting on it. There is always crumbs on the seat, crap in the seat pocket and something nasty stuck under the seat (chewing gum etc).
Millions of travellers don't hate Jetstar.....
Suggest YOU try another airline. My last few flights with Jetstar were on-time and nice and I don't live in Blacktown...
I use antibacterial hand cleaner after getting off a Jetstar flight. I even disinfect the seat and armrest with wipes before sitting on it. There is always crumbs on the seat, crap in the seat pocket and something nasty stuck under the seat (chewing gum etc).
Millions of travellers don't hate Jetstar.....
Suggest YOU try another airline. My last few flights with Jetstar were on-time and nice and I don't live in Blacktown...
Suggest YOU try another airline. My last few flights with Jetstar were on-time and nice and I don't live in Blacktown...
Having said that my last flight I had to travel with Jetstar
or pay another two nights accommodation due to the QF schedule and they were on time on the return sector then I had to wait 55 yes 55 minutes before the baggage belt started turning, another few minutes before my bag came out, and NO it wasn't the belt or weather it was CRAP service.
People hate Jetstar with a passion. Almost as much as they hate tiger!
I use antibacterial hand cleaner after getting off a Jetstar flight. I even disinfect the seat and armrest with wipes before sitting on it. There is always crumbs on the seat, crap in the seat pocket and something nasty stuck under the seat (chewing gum etc).
Millions of travellers don't hate Jetstar.....
Suggest YOU try another airline. My last few flights with Jetstar were on-time and nice and I don't live in Blacktown...
I use antibacterial hand cleaner after getting off a Jetstar flight. I even disinfect the seat and armrest with wipes before sitting on it. There is always crumbs on the seat, crap in the seat pocket and something nasty stuck under the seat (chewing gum etc).
Millions of travellers don't hate Jetstar.....
Suggest YOU try another airline. My last few flights with Jetstar were on-time and nice and I don't live in Blacktown...
If a Qantas ticket was the same price as Jetstar, who do you think they'd fly with?
P.S you sound like management with the 'on time' comment.
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They really are losing the plot at QF. This is part of an email I received concerning the QF Frequent Flyer 'improvements':
Brilliant! Recognising that some people accumulate high numbers of status points, we're going to penalize you when you reach more than 3150. Whereas under the current scheme you'd get 35000 miles, under the new scheme you max out with 32000 miles at 2000 status points. So, any status points gained over 2000 are wasted 
Nobody wants a friggin' 'dedicated team'. Most people who earn those sort of points have a dedicated team of their own and don't need one at Qantas. The FF website is easy enough to use that I don't need someone in SYD to tell me the flight isn't available to use my miles and, so far, the 'dedicated team' at Qantas have singularly managed to ignore every one of my emails, so confidence is not running high (and I would like to inflict harm on the idiot in Qantas who thought 'team' would be great to include in every utterance from letters, to emails to safety demonstrations and cabin addresses).
I particularly like the way they've solved the problem of the piss-poor product offered by the PER-NRT flight and the 1970s cabin; yep, they cancelled the service. I'm very glad to have been lied to for so long and held out for the A330, rather than using SQ instead. But you've probably guessed it by now: use up the QF points and Kris Flyer here I come
Platinum One - Exclusive extra benefits for our most frequent flyers
Many of our members earn more than triple the Platinum retain level of 1,200 Status credits a year, which equates to many hours in the air. When airports and our aircraft are your second home, we want to do even more to ensure your journey is as smooth as possible. We'll soon introduce extra benefits for members who earn over 3,600 Status credits within their membership year, including a dedicated team to look after your travel needs every step of the way.
Many of our members earn more than triple the Platinum retain level of 1,200 Status credits a year, which equates to many hours in the air. When airports and our aircraft are your second home, we want to do even more to ensure your journey is as smooth as possible. We'll soon introduce extra benefits for members who earn over 3,600 Status credits within their membership year, including a dedicated team to look after your travel needs every step of the way.
Changes to the Loyalty bonus
From December 2011, you will earn a Loyalty bonus of 8,000 points for every 500 Status credits you earn within a single membership year - up to a maximum of four Loyalty bonuses per membership year. This will replace the current bonus of 5,000 points for every 450 Status credits.
From December 2011, you will earn a Loyalty bonus of 8,000 points for every 500 Status credits you earn within a single membership year - up to a maximum of four Loyalty bonuses per membership year. This will replace the current bonus of 5,000 points for every 450 Status credits.
Nobody wants a friggin' 'dedicated team'. Most people who earn those sort of points have a dedicated team of their own and don't need one at Qantas. The FF website is easy enough to use that I don't need someone in SYD to tell me the flight isn't available to use my miles and, so far, the 'dedicated team' at Qantas have singularly managed to ignore every one of my emails, so confidence is not running high (and I would like to inflict harm on the idiot in Qantas who thought 'team' would be great to include in every utterance from letters, to emails to safety demonstrations and cabin addresses).I particularly like the way they've solved the problem of the piss-poor product offered by the PER-NRT flight and the 1970s cabin; yep, they cancelled the service. I'm very glad to have been lied to for so long and held out for the A330, rather than using SQ instead. But you've probably guessed it by now: use up the QF points and Kris Flyer here I come
I used to be an avid Qantas supporter and always booked my travel through them. Now the product is lacking in so many ways I don't bother anymore to fly with Qantas. It's a shame but it's the way it is, and the sad thing is that not even price becomes a factor it's more the fact the product is so poor.
I recognise the fact the crews do the best they can with what they've been given, it doesn't help when competitors are offering a much better product.
I recognise the fact the crews do the best they can with what they've been given, it doesn't help when competitors are offering a much better product.
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Jetstar is not making money on their seat ticket price;
Quote: “One way to look at it is that if we didn’t have the ancillary revenue we wouldn’t be making any money. We would be losing money,” Mr Buchanan said.
What a joke of an airline. Coffee and muffins make the only profit for the company. Pathetic excuse for an airline!
Quote: “One way to look at it is that if we didn’t have the ancillary revenue we wouldn’t be making any money. We would be losing money,” Mr Buchanan said.
What a joke of an airline. Coffee and muffins make the only profit for the company. Pathetic excuse for an airline!
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If a Qantas ticket was the same price as Jetstar, who do you think they'd fly with?
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Just been looking at prices for a PER-LHR booking in Business.
BA $8137
EK $7852
CX $8496
SQ $11178
QF $11961
Probably the most lacklustre service and product from all 5 airlines and they're the most expensive. Needless to say, I didn't click on the QF 'Book Now' button.
BA $8137
EK $7852
CX $8496
SQ $11178
QF $11961
Probably the most lacklustre service and product from all 5 airlines and they're the most expensive. Needless to say, I didn't click on the QF 'Book Now' button.
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Virgin*Australia’s attempt to lure small and medium*businesses."