Merged: Tiger Tales
Join Date: Oct 2005
Location: In The Dark
Age: 35
Posts: 14
Likes: 0
Received 0 Likes
on
0 Posts
Why hasn't anything come out about the high speed RTO Tiger suffered on the weekend? Seems another engine tried to cook itself.
That can't look too good-two toasted engines in a few days.
That can't look too good-two toasted engines in a few days.
Join Date: Dec 2002
Location: Australia
Posts: 2,382
Likes: 0
Received 0 Likes
on
0 Posts
RTO didn't make the news but the OTP did..
Tiger Airways more likely late than never | The Australian
Steve Creedy From: The Australian December 23, 2010 12:00AM
The low-cost carrier Tiger Airways plumbed new depths in its record on lateness last month.[/B]
The airline's ability to get customers to and from their destination on time has been worsening since April, and headed below 60 per cent last month.
Government figures show it managed to get just 59.2 per cent of its planes away on time, while 59.6 per cent arrived punctually. This was well below the major domestic carriers' average of 81.9 per cent for departures and 80.2 per cent for arrivals. A spokeswoman said the airline's on-time performance suffered last month from "a higher than usual number of unexpected factors including weather and engineering".
"We focus on completion (of journeys) and sometimes, as a result, our on-time performance suffers," she said. "As we grow, the economies of scale will assist us in this area."
On-time performance leader Qantas managed 83.6 per cent of its domestic flights away on time and landed punctually 84.4 per cent of the time. However, Tiger's cancellation rate of 0.4 per cent was a third that of the flying kangaroo's 1.2 per cent.
Blackspots for on-time departures included the Sunshine Coast-Melbourne route (47.4 per cent) and Sydney-Hamilton Island (58.3 per cent). Ayers Rock-Sydney had the highest percentage of on-time departures.
Routes where travellers were most likely to find their flights cancelled included Perth-Broome (3.6 per cent), Melbourne-Sydney (3.4 per cent) and Sydney-Melbourne (2.9 per cent).
Tiger Airways more likely late than never | The Australian
Steve Creedy From: The Australian December 23, 2010 12:00AM
The low-cost carrier Tiger Airways plumbed new depths in its record on lateness last month.[/B]
The airline's ability to get customers to and from their destination on time has been worsening since April, and headed below 60 per cent last month.
Government figures show it managed to get just 59.2 per cent of its planes away on time, while 59.6 per cent arrived punctually. This was well below the major domestic carriers' average of 81.9 per cent for departures and 80.2 per cent for arrivals. A spokeswoman said the airline's on-time performance suffered last month from "a higher than usual number of unexpected factors including weather and engineering".
"We focus on completion (of journeys) and sometimes, as a result, our on-time performance suffers," she said. "As we grow, the economies of scale will assist us in this area."
On-time performance leader Qantas managed 83.6 per cent of its domestic flights away on time and landed punctually 84.4 per cent of the time. However, Tiger's cancellation rate of 0.4 per cent was a third that of the flying kangaroo's 1.2 per cent.
Blackspots for on-time departures included the Sunshine Coast-Melbourne route (47.4 per cent) and Sydney-Hamilton Island (58.3 per cent). Ayers Rock-Sydney had the highest percentage of on-time departures.
Routes where travellers were most likely to find their flights cancelled included Perth-Broome (3.6 per cent), Melbourne-Sydney (3.4 per cent) and Sydney-Melbourne (2.9 per cent).
Join Date: Aug 2008
Location: Australia
Posts: 370
Likes: 0
Received 0 Likes
on
0 Posts
June: "As far as I am concerned, on-time performance is going to be a big area that we will be focusing on," Mr Rix said"
June: 76%
July: 72.4
Aug: 72.6%
Sep: 65.4%
Oct: 65.7%
Nov:
Where's Shelley when you need her..
June: 76%
July: 72.4
Aug: 72.6%
Sep: 65.4%
Oct: 65.7%
Nov:
Where's Shelley when you need her..
Join Date: Apr 2009
Location: London-Thailand-Australia
Age: 15
Posts: 1,057
Received 0 Likes
on
0 Posts
Bangkok Post : Thai Tiger stuck in holding pattern
Also late getting off the ground in Thailand......
The word is, many Thais in high places don't want the tie up with Tiger to happen as it doesn't make sense, and after the uproar when the ousted former Prime Minister Thaksin sold his communications company to the Singapore government. Once bitten, twice shy possibly........
Bangkok Post : Tiger's back-door entry attempts
Also late getting off the ground in Thailand......
Transport Ministry permanent secretary Supoj Suplom told reporters on Tuesday that he referred the plan to set up Thai Tiger Airways (TTA) back to the national carrier because of its vagueness.
Bangkok Post : Tiger's back-door entry attempts
In early 2007, Tiger Airways sought a shortcut into the protected market essentially by exploiting the air traffic rights granted to the family-owned Thai budget airline.
As mentioned by the spokeswoman "ecomomies of scale" is a problem area. How many aircraft were they to have by now? How many aircraft do they now have?
Genuine question, because IMHO it could give an indication of where Tiger (in Australia) is ultimately heading!
Genuine question, because IMHO it could give an indication of where Tiger (in Australia) is ultimately heading!
Join Date: Aug 2007
Location: Hong Kong
Posts: 254
Likes: 0
Received 0 Likes
on
0 Posts
I hear CASA are starting to take a much closer look at Tiger too.
Low-cost is great as long as too many corners aren't cut. Perhaps Tiger are flirting with this corner-cutting?
Also their treatment of staff apparently isn't as 'cordial' as other airlines, and in Australia that's a pretty low datum to compare with!
And why does there seem to be so much shuffling/departing amongst management?
Low-cost is great as long as too many corners aren't cut. Perhaps Tiger are flirting with this corner-cutting?
Also their treatment of staff apparently isn't as 'cordial' as other airlines, and in Australia that's a pretty low datum to compare with!
And why does there seem to be so much shuffling/departing amongst management?
Join Date: Jul 2010
Location: House
Posts: 11
Likes: 0
Received 0 Likes
on
0 Posts
Quote "I hear CASA are starting to take a much closer look at Tiger too."
So what. It's not like they will do anything or take any real action.
CASA tends to leave their enforcement action to either weak targets like PPL holders, or companies that have already had an accident, or as a result of media interest!!
Don't agree, prove me wrong.
So what. It's not like they will do anything or take any real action.
CASA tends to leave their enforcement action to either weak targets like PPL holders, or companies that have already had an accident, or as a result of media interest!!
Don't agree, prove me wrong.
Join Date: Dec 2002
Location: Australia
Posts: 2,382
Likes: 0
Received 0 Likes
on
0 Posts
user pays alright
ALR, CASA are an industry facilitator. They only act on individuals not on companies.
FWA are also in this basket. If Tiger and J* can do what they do what is the point in having any legislation surrounding industrial relations at all? I suppose it looks good on paper in a touchy feely kind of way and attracts more people so the housing shortage continues.
The overall objective of either side of the government is to assist big business any way they can and feed the welfare system. If you happen to be in the middle (wage earner and tax payer) you're going to feel some pain.
FWA are also in this basket. If Tiger and J* can do what they do what is the point in having any legislation surrounding industrial relations at all? I suppose it looks good on paper in a touchy feely kind of way and attracts more people so the housing shortage continues.
The overall objective of either side of the government is to assist big business any way they can and feed the welfare system. If you happen to be in the middle (wage earner and tax payer) you're going to feel some pain.
Guest
Join Date: Feb 2001
Posts: 542
Likes: 0
Received 0 Likes
on
0 Posts
Quote "I hear CASA are starting to take a much closer look at Tiger too."
Well that may be the case but there are higher profile carriers around featuring in the news due to incidents or accidents" thanTiger. If they open another base I reckon its look out VB here we come. They will need to keep their costs well under control though, I hear VB have plans in that area too.
SN
Well that may be the case but there are higher profile carriers around featuring in the news due to incidents or accidents" thanTiger. If they open another base I reckon its look out VB here we come. They will need to keep their costs well under control though, I hear VB have plans in that area too.
SN
Join Date: Oct 2009
Location: Alabama, then Wyoming, then Idaho and now staying with Kharon on Styx houseboat
Age: 61
Posts: 1,437
Likes: 0
Received 0 Likes
on
0 Posts
June: "As far as I am concerned, on-time performance is going to be a big area that we will be focusing on," Mr Rix said"
With only 10 servicing Australia, every delay/hiccup/breakdown/or any of the other myriads of problems that occur on a daily basis will cause a flow on impact across the network. It was no different with DJ in the early days and no different with Latestar either. Once/if the fleet hits around 20 aircraft things may improve, until then - I doubt it.
Don't forget you also have to allow for ridiculously tight turnaround times and predominately second rate infrastructure when stand-off bays and the 'arse end of airports' are often used, minimal engineer staffed ports, minimal spares, rosters and schedules that have nil fat built into them, outsourced ramp handling (contractors will leave your aircraft waiting if it is delayed while they turnaround the oppositions aircraft which is running on schedule) etc etc etc...
Join Date: Dec 2002
Location: Australia
Posts: 2,382
Likes: 0
Received 0 Likes
on
0 Posts
its look out VB here we come.
My prediction is that Virgin Australia will get close with Singapore Airlines in the future. Perhaps the asian partner..missing piece of the JB puzzle perhaps..
Join Date: Feb 1998
Location: Formerly of Nam
Posts: 1,595
Likes: 0
Received 0 Likes
on
0 Posts
I heard from a good source that someone in Tiger Oz called
"donut head" was setting up the Thai operation and blew it.
Sounds to me a donut-eating latte-guzzling PhD appointed
by Davis. No wonder it failed.
"donut head" was setting up the Thai operation and blew it.
Sounds to me a donut-eating latte-guzzling PhD appointed
by Davis. No wonder it failed.
Join Date: May 2007
Location: Singapore
Posts: 270
Likes: 0
Received 0 Likes
on
0 Posts
I read this in the Straits Times at least once a week
ST Forum
HOME > ST FORUM > STORY
Dec 30, 2010
Christmas spoilt by Tiger flight delay, disappointing crew
I HAD a miserable Christmas after my Tiger Airways flight back from Shenzhen last Saturday was delayed by hours. What disappointed me more was the way the crew handled the situation.
For five hours, we were kept on the plane without even a complimentary cup of drinking water. When I alerted the crew on the need to serve at least drinking water to the kids and the elderly, I was told that they had no provision for this and the only way passengers could get drinking water was by paying $3.
Kids were crying and people were cursing, and the lights were buzzing for the flight attendants. However, they were nowhere around to help.
I tried to call the Tiger Airways hotline numbers while inside the plane but the calls would not go through. I went to the airline's Facebook page and found many sharing their misery but the airline was hardly responding to any of them.
Kum Kah Yong
==============
Was also told that Tiger Airways asked Changi Airport to take their company name off the directory board of offices in Terminal 1, because too many irate pax were making their way there! The airport didn't budge though.
ST Forum
HOME > ST FORUM > STORY
Dec 30, 2010
Christmas spoilt by Tiger flight delay, disappointing crew
I HAD a miserable Christmas after my Tiger Airways flight back from Shenzhen last Saturday was delayed by hours. What disappointed me more was the way the crew handled the situation.
For five hours, we were kept on the plane without even a complimentary cup of drinking water. When I alerted the crew on the need to serve at least drinking water to the kids and the elderly, I was told that they had no provision for this and the only way passengers could get drinking water was by paying $3.
Kids were crying and people were cursing, and the lights were buzzing for the flight attendants. However, they were nowhere around to help.
I tried to call the Tiger Airways hotline numbers while inside the plane but the calls would not go through. I went to the airline's Facebook page and found many sharing their misery but the airline was hardly responding to any of them.
Kum Kah Yong
==============
Was also told that Tiger Airways asked Changi Airport to take their company name off the directory board of offices in Terminal 1, because too many irate pax were making their way there! The airport didn't budge though.
Join Date: Dec 2002
Location: Australia
Posts: 2,382
Likes: 0
Received 0 Likes
on
0 Posts
Kum, I have not one ounce of pity for you. At the price you've likely paid you're lucky you got there at all. (and should be grateful)
You need to tuck in your bottom lip and quieten down. Low Cost.
You need to tuck in your bottom lip and quieten down. Low Cost.