Merged: QF Delays/Serviceabilities - Add entries here
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Does it cost much to ferry an empty aircraft SYD-LAX????
Rumours suggest that one left tonight, doing just that.
Rumours also that QF2 arrived tonight into SYD 14 hours late.
Rumours suggest that one left tonight, doing just that.
Rumours also that QF2 arrived tonight into SYD 14 hours late.
Join Date: Apr 2008
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Originally Posted by SpeedBirdHouse
Does it cost much to ferry an empty aircraft SYD-LAX????
Rumours suggest that one left tonight, doing just that.
Rumours suggest that one left tonight, doing just that.
Join Date: Dec 2007
Location: Australia
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Where is CASA?
Seen at Sydney Domestic Terminal yesterday: 4 CASA guys doing an audit, followed around attentively by a QS & RM mort. Taking names of LAMEs expressing concerns to the CASA inspectors?
I heard he CASA guys were interested to hear LAME input on B743 domestic ops. I also heard they're now in receipt of some interesting and incriminating techlog coupons.
I don't mean to be disrespectful, but if your mother/father/wife/etc rang you from home and said they were having a heart attack, you wouldn't drop everything and rush home?
Qfguy, further to that, how would you feel if we bowed to management pressure and got those planes out on time but unsafely? What if you and your family were on that aircraft?
We're all suffering. I''m working my ring out on a 12 hour nightshift, contrary to management's own fatigue management policy (hey wait a minute! Note to self - maybe I should go on that company-approved go-slow). I'm also hurting because I cant get any leave. I'm tired and worn out from working so hard (as opposed to "going slow"). I have to take sick leave to get a decent break, which means I lose shift penalties.
I used to work a bit of O/T here and there. I miss the gravy. I also miss the pay-rise from managements' failure to invest in me in the form of training, which also reduces my efficiency as an employee. I'm also hurting when I see that I received only 18.1% (compounded) pay-rise in 10 years vs a community standard of 37% and inflation of 34% in the same period, a period of prosperity and wage growth not seen in this country in 60 years, not only in the local aviation industry but the Aussie economy as a whole.
Last edited by Konehead; 20th Jun 2008 at 04:09.
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Bad on you, mate, for making a botched schedule worse
ST Forum
Bad on you, mate, for making a botched schedule worse
417 words
19 June 2008
The Straits Times, Singapore
(c) 2008 Singapore Press Holdings Limited
THE recent spate of delays and cancelled flights by Australia's national airline, Qantas, which is causing untold inconvenience to its passengers, is not because of the pay strike by the airline's engineers.
The inconvenience is because of Qantas staff's bad service attitude. I was a passenger on QF10 from Singapore to Melbourne, on May 31.
Along with some 400 passengers, I was told that our 7.45pm flight would be delayed until further notice. We waited until 1am before we were finally told that we could stay in a hotel - or go home. The rescheduled flight was at 9am, for which we had to be ready by 6am.
But at 6am, we were told that we had to wait until after lunch. At about 2.30pm, we found out that we were to fly on Singapore Airlines to Sydney, and then transfer to Melbourne via a domestic flight. We were assured that Sydney's Qantas staff members would assist us with our transfers when we arrived.
After almost 24 hours of waiting, about 100 passengers, including myself, went onboard the Singapore Airlines plane. The other passengers had to take the midnight flight. But, we were still rather forgiving. The nightmare began when we reached the Sydney airport and had to wait at the domestic transfer zone for three hours for our boarding passes for the Melbourne connection.
But when some passengers got to the counter, the Qantas staff told them that their names were not in the system. They added rather rudely that the problem was not theirs to solve. A heated argument ensued between some passengers and the Qantas staff members. After a further three hours, the customer service personnel arrived and our boarding passes were finally sorted out.
This ugly episode would not have arisen if Qantas had been more efficient. Its customer service was lacking and its recovery programme rates a zero.
The airline's Sydney staff appeared to take no pride working for the airline. They chose to reprimand rather than help passengers. Their attitude was one of utter indifference.
What happened was not just an embarrassment to the airline but to Australia, especially for many of the passengers who were visiting the country for the first time.
As for the airline's promise of a letter of apology, which I was told had been dispatched some time ago, I'm still waiting for it.
Amy Van (Ms)
Bad on you, mate, for making a botched schedule worse
417 words
19 June 2008
The Straits Times, Singapore
(c) 2008 Singapore Press Holdings Limited
THE recent spate of delays and cancelled flights by Australia's national airline, Qantas, which is causing untold inconvenience to its passengers, is not because of the pay strike by the airline's engineers.
The inconvenience is because of Qantas staff's bad service attitude. I was a passenger on QF10 from Singapore to Melbourne, on May 31.
Along with some 400 passengers, I was told that our 7.45pm flight would be delayed until further notice. We waited until 1am before we were finally told that we could stay in a hotel - or go home. The rescheduled flight was at 9am, for which we had to be ready by 6am.
But at 6am, we were told that we had to wait until after lunch. At about 2.30pm, we found out that we were to fly on Singapore Airlines to Sydney, and then transfer to Melbourne via a domestic flight. We were assured that Sydney's Qantas staff members would assist us with our transfers when we arrived.
After almost 24 hours of waiting, about 100 passengers, including myself, went onboard the Singapore Airlines plane. The other passengers had to take the midnight flight. But, we were still rather forgiving. The nightmare began when we reached the Sydney airport and had to wait at the domestic transfer zone for three hours for our boarding passes for the Melbourne connection.
But when some passengers got to the counter, the Qantas staff told them that their names were not in the system. They added rather rudely that the problem was not theirs to solve. A heated argument ensued between some passengers and the Qantas staff members. After a further three hours, the customer service personnel arrived and our boarding passes were finally sorted out.
This ugly episode would not have arisen if Qantas had been more efficient. Its customer service was lacking and its recovery programme rates a zero.
The airline's Sydney staff appeared to take no pride working for the airline. They chose to reprimand rather than help passengers. Their attitude was one of utter indifference.
What happened was not just an embarrassment to the airline but to Australia, especially for many of the passengers who were visiting the country for the first time.
As for the airline's promise of a letter of apology, which I was told had been dispatched some time ago, I'm still waiting for it.
Amy Van (Ms)
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Qantas 20 June 08
137 flights with delays of more than 45mins. Way to go Geoff.
Airline / Scheduled / Tracked/ Departed / Cancelled /15-30 / 30-45 / 45+ / Ontime
Qantas / ---516----- / ---470--- / ---444---- / -----26------ /-- 69-- / --54-- / 137 /--- 41%
137 flights with delays of more than 45mins. Way to go Geoff.
Airline / Scheduled / Tracked/ Departed / Cancelled /15-30 / 30-45 / 45+ / Ontime
Qantas / ---516----- / ---470--- / ---444---- / -----26------ /-- 69-- / --54-- / 137 /--- 41%
Kiwi PPRuNer
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wheres ralph norris when you need him,
and i quote "i dont care about shareholders, if i look after my
staff, they will look after the passengers, and they will
look after the shareholders"
and i quote "i dont care about shareholders, if i look after my
staff, they will look after the passengers, and they will
look after the shareholders"
Join Date: Nov 2007
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wheres ralph norris when you need him,
and i quote "i dont care about shareholders, if i look after my
staff, they will look after the passengers, and they will
look after the shareholders"
and i quote "i dont care about shareholders, if i look after my
staff, they will look after the passengers, and they will
look after the shareholders"
And when Qantas finally dies and goes bust, the shareholders will be the last to get their money. I believe it goes 1/Staff - 2/Customers - 3/Shareholders.
Forget about Ralph, maybe his brother Chuck can sort this out for us.
Last edited by Ngineer; 21st Jun 2008 at 07:08. Reason: More info.
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Businessman angry at Qantas claim re delays
Daniel Emerson
June 23, 2008 - 4:13PM
SMH
A Melbourne businessman has disputed Qantas's claim that passengers on flights cancelled by strike action today were put on replacement planes within an hour, and with good reason - if that were true he'd be on his way to Auckland by now.
The businessman, who did not wish to be named, said he was due to leave Melbourne at 10.45am on flight QF25 but the flight has been rescheduled to leave for New Zealand at 5pm today.
Six Qantas flights from Melbourne and Sydney were cancelled this morning after engineers walked off the job for four hours from 2am because of a pay dispute.
Qantas executive general manager for people, Kevin Brown, told morning radio that all affected passengers had been put "on other flights and all of them within 60 minutes of their planned travel".
But the businessman, who missed an important meeting, said the claim was "simply not true".
"I was literally going out the door when I got a call from Webjet, who I booked the flight through, and then 20 minutes later Qantas called," he said.
"I asked was [the cancellation] due to the industrial action and they said yes.
"I've got a new business and this was a potential client meeting, it was a pretty good opportunity so this is not good.
"It just doesn't look good from my end. Thankfully I can blame Qantas, but I pay for my flights to be on time."
He said when he arrived at the airport this afternoon for his rescheduled 5pm flight, he was told it was cancelled.
He said he was told the plane was due to arrive from Perth, but had been stalled there due to the strike action.
Qantas have now booked him onto a midnight Air New Zealand flight, he said.
"It's been a real drama today. Had they spoken to me to tell me it was canceled [before I got to the airport] it would have been OK. It's really frustrating.''
He said he didn't like Qantas claiming that no passengers were badly affected.
"I think they need their media division to get it right," he said.
The engineers engaged in strikes in three states overnight and will strike again in Sydney at the same time tomorrow morning.
Qantas will cancel another 18 flights tomorrow but have so far refused to budge from their offer of a three per cent pay rise.
The engineers are campaigning for five per cent.
Qantas has been contacted for comment.
June 23, 2008 - 4:13PM
SMH
A Melbourne businessman has disputed Qantas's claim that passengers on flights cancelled by strike action today were put on replacement planes within an hour, and with good reason - if that were true he'd be on his way to Auckland by now.
The businessman, who did not wish to be named, said he was due to leave Melbourne at 10.45am on flight QF25 but the flight has been rescheduled to leave for New Zealand at 5pm today.
Six Qantas flights from Melbourne and Sydney were cancelled this morning after engineers walked off the job for four hours from 2am because of a pay dispute.
Qantas executive general manager for people, Kevin Brown, told morning radio that all affected passengers had been put "on other flights and all of them within 60 minutes of their planned travel".
But the businessman, who missed an important meeting, said the claim was "simply not true".
"I was literally going out the door when I got a call from Webjet, who I booked the flight through, and then 20 minutes later Qantas called," he said.
"I asked was [the cancellation] due to the industrial action and they said yes.
"I've got a new business and this was a potential client meeting, it was a pretty good opportunity so this is not good.
"It just doesn't look good from my end. Thankfully I can blame Qantas, but I pay for my flights to be on time."
He said when he arrived at the airport this afternoon for his rescheduled 5pm flight, he was told it was cancelled.
He said he was told the plane was due to arrive from Perth, but had been stalled there due to the strike action.
Qantas have now booked him onto a midnight Air New Zealand flight, he said.
"It's been a real drama today. Had they spoken to me to tell me it was canceled [before I got to the airport] it would have been OK. It's really frustrating.''
He said he didn't like Qantas claiming that no passengers were badly affected.
"I think they need their media division to get it right," he said.
The engineers engaged in strikes in three states overnight and will strike again in Sydney at the same time tomorrow morning.
Qantas will cancel another 18 flights tomorrow but have so far refused to budge from their offer of a three per cent pay rise.
The engineers are campaigning for five per cent.
Qantas has been contacted for comment.
I have had my flight screwed up last week and this week. (Have actually given up on the on this week.)
But I support you guys 100% anyway.
The tide is turning - nobody believes Geoff anymore. Just ask those who work in the financial markets. You can only cry wolf so many times.
But I support you guys 100% anyway.
The tide is turning - nobody believes Geoff anymore. Just ask those who work in the financial markets. You can only cry wolf so many times.
Join Date: Nov 2007
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Join Date: Jan 2005
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How many of the cancellations due to 'industrial' reasons are made as the excuse for something that makes good commercial sense - lightly loads flights that are easily combinable with surrounding flights that can take the so-called 'disrupts' with little cost but a fair saving to the Airline?.
Be very, very careful of the Qantas spin.
Be very, very careful of the Qantas spin.