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Qantas 'worst international airline'

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Qantas 'worst international airline'

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Old 30th May 2007, 11:10
  #81 (permalink)  
 
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If your problem is bad service, I don't believe gay 'stewards' have exclusivity in that regard.

I've come across probably just as many bitter and twisted women who fly as crew, both at QF and many other airlines.

Rudeness and bad attitude is not the sole domain of gay male crew.
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Old 30th May 2007, 11:31
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Thread Creep

What the hell do the meanderings of an old elitist homophobic have to do with this thread?
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Old 30th May 2007, 11:42
  #83 (permalink)  
 
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The queens are normally better than the straights or the women...when it comes to service I mean....inflight service I mean...oh look, there's no way to write it without it becoming a double entendre but you know what I mean.
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Old 30th May 2007, 22:18
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DefCon4: It's people like you who give Qantas the bad name it so richly deserves.
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Old 30th May 2007, 22:21
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I once read your posts with interest but after this homophobic diatribe ...

"Mach2male, I assume you are one of those homosexual Qantas stewards.
One of those bored individuals who sashay from one end of the aircraft to the other, usually wearing that little gold bracelet around your left (or is it your right?) wrist"

I realise what a Neanderthal you really are.Then you made the hole deeper by telling Mach2Male that he missed your point.

Those reading these posts understand only too well your point of view and if Darwin was correct the only place for you is a museum.

Scientists will label your display the missing link!!!!!
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Old 30th May 2007, 22:58
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yestam,

your pathetic homophobic rant has no place here, or anywhere.
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Old 31st May 2007, 00:51
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I am not cabin crew but in my observations from the pointy end I would say that this post earlier from airdoris sums it up perfectly:



My point here is to defend the cabin crew, I don't get involved in the other issues. Four cabin crew on a full international B767 flight in economy, 204 demanding pax is just asking for complaints. Although the service is achievable, hey we all do it, it is definately at the detriment to the pax. Who ever designed the inflight service to this crew compliment should try and do it a few times. It is impossible without pax complaints, and I don't blame the pax for whinging. We are just not available. God help us if we have a medical emergency or something of the like which will result in a crew member attending to that. The B767 needs another crew member in economy. Some may say that the CSM should come down to assist, how can they when they have to appololgise to 25 business class pax that we are out of stock of wine and all we can offer is Y class wine in little bottles. No stock in port. This is totally unacceptable and embarassing and it happens on a regular basis.
The food in both classes is basic at most and I continually find myself appologising. I write reports about all this but it seems to never be actioned. No wonder the crew are disconcerted, we are supposed to provide a product which is promoted but sadly doesn't even exist. I know there are great crew, we just dont have the product to provide, therefore we are in a case of having to say sorry constantly. We don't have a product even close to our competitors, and I think QF should look at that.
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Old 31st May 2007, 01:09
  #88 (permalink)  
 
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Air Doris is spot on.
I believe the survey results are primarily due to our inferior hard product.
There are just as many indifferent cabin crew on Emirates as on Qantas. (there is no excuse for it, but it happens because we are human beings and some are more suited to different aspects of the job than others)

The same situation that Air Doris describes on the 767 occurs daily on a full 3 class 744, where 6 crew attempt to provide the pathetic economy product to 315 customers.
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Old 31st May 2007, 01:19
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yestam
mate you remind me of a well known ex football player turned commentator named rex.

if we got rid of all gay people in the service industry then every airline would close down and most hotels and resorts.all airlines have gays working as crew not just qf .so it's clear yestam that you do not have a clue.

Thanks faheel for telling us the number of crew on sia's 777.just a little more pax than a qf 767 and basically double the crew.we have roughly about 80% of sia's pax and half the cabin crew,no wonder qf crew get complaints.it's hard to compete with that.
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Old 31st May 2007, 07:04
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I have no problem with gay people at all. I well recall my wife getting turned away at the door of a certain Melbourne pub by the bouncer when we went to catch up with a certain former Ansett person who owned it. So don't try and stick the homophobic label on me.

What I cannot abide is the flash of female bitchiness and the flounce, whether it is from a female cabin crew or a male cabin crew.

There was a time when the male Cabin crew of Qantas were an asset, and knowing passengers used to say "if there was an emergency, I'm glad these guys are on board looking after us instead of wimpy liitle oriental girls".

Similarly with in flight incidents with football players and suchlike, the little oriental girls just didn't know what to do. the blokes did.

I still take my hat off to the cabin crew in about 1976 who looked after a family of four palid Poms making their immigration flight to Australia. Those guys made that family feel at home before they even got off the ground at Heathrow - "now get that orange juice into ya kids, thats good Australian sunshine". Sadly, that level of service is no more.

I'm sure this is amazingly politically incorrect, but I'm sick and tired of getting fobbed off by some pansy wearing a few thousand dollars of gold bracelets in the cabin - as Qantas male staff seem to do.
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Old 31st May 2007, 07:18
  #91 (permalink)  
 
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Keep Digging YesTam

The hole you have created for yourself is just getting deeper.
Quit while you are behind(no pun intended)
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Old 31st May 2007, 07:30
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RW I like your analogy with Rex so....

Various quotes from Rex Messup aka yestam...

"I assume you are one of those homosexual Qantas stewards"

"One of those bored individuals who sashay from one end of the aircraft to the other"

"As an employer I have had to refrain from fiirng badly performing homosexual staff "


"You know perfectly well about the sexual orientation of your workmates "

"but I'm sick and tired of getting fobbed off by some pansy wearing a few thousand dollars of gold bracelets in the cabin - as Qantas male staff seem to do"

Then after digging a hole big enough to bury even his ego ,the missing link tries to extricate himself by telling us ....

"I have no problem with gay people at all"

I think it is time for you to cut your losses and get back to the museum before it closes.

homophobia |?h?m??f?b??| noun an extreme and irrational aversion to homosexuality and homosexual people.

DERIVATIVES homophobe |?h?m??f?b| noun homophobic |-?f?bik| adjective ORIGIN 1960s: from homosexual + -phobia .
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Old 31st May 2007, 10:26
  #93 (permalink)  
 
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QF worst airline

Lowerlobe,
In answer to your questions I was Ex An then QF. I am aware that other airlines have more/less crew, but at the end of the day having a bad attitude doesnt make your day any better and refusing to see there is a problem from management and crew wont help things also. We can all have bad days, but from flying with QF as a normal pax not just a paxing crew member I have seen what that survey was all about. Hope this answers your questions
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Old 31st May 2007, 10:42
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QF worst airline

Just got the below message in my PM,s. With a attitude like this I am guessing mach2male is one of the QF crew that is talked about in the survey....... Why would you bother? You arnt doing yourself any favours.

mach2male
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Old 31st May 2007, 11:08
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Sounds like Defcon4 and lowerlobe are part of the problem too.

If I fly with an airline I would like to be treated as a valued client.

It's quite obvious from posts here what Qantas problem is - they obviously can do no wrong.

It's almost as if Qantas customers are treated as ****e for the simple reason that we are too stupid to book with another airline.
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Old 31st May 2007, 11:29
  #96 (permalink)  
 
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You are One and You Look Like One

Behave like a valued client(not a homophobic pratt)and you will be treated like one.
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Old 31st May 2007, 11:38
  #97 (permalink)  
 
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Errrr, I'm the one who is paying the money. Should I act as if I am glad that you will carry me?
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Old 31st May 2007, 11:42
  #98 (permalink)  
 
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Gee You Are slow

Get the message sunshine...you have an overblown self perception...you eat and defecate like eveyone else.
Being an elitist doesnt guarantee you longevity...in fact quite the opposite
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Old 31st May 2007, 12:35
  #99 (permalink)  
 
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at the risk of dragging you all away from this homophobic nonesense....

It is going to get worse at QF before it gets any better.

QF management [cough] have been briefing longhaul CSMs on confidential internal reports showing that customer satisfaction levels in the economy cabin have been declining alarmingly over the last twelve months.

These reports interestingly list customer satisfaction levels in First Class at 99% with Business class much the same.

The vast majority of our regional international flying is now being done by what were traditionally domestic cabin crew. How much that "dump and run" culture has to do with these survey results is anyone's to guess.

I have no doubt that the lack of organisational onboard ability due to the lack of dedicated supervisors has some [a large?] part to play.

Also worth considering is the fact that almost a third of the shorthaul cabin crew are now casual contract employees with questionable emotional attachment to our once iconic company.

The level of training QF management [cough] invest in it's cabin crew now consists of nothing more expensive than a take home DVD.

Hardly what I would call worlds best practice.

The recruitment standards for our AKL based cabin crew have fallen to the level whereby previously unsuccessfull applicants are called with job offers.

Text messages have been sent to existing crew asking if they have friends who wish to fly.

Worlds best practice again???
Is the pay so bad at SQ that they have to resort to this???

The morons who purport to run and manage this company know nothing of the pride and culture that made it great. For them its just another gig to line their pockets.

What we are seeing now is just their chickens coming home to roost.
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Old 31st May 2007, 13:29
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Text messages have been sent to existing crew asking if they have friends who wish to fly.

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