Morale in QANTAS
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I don't hear anybody from Jet* complaining about their lot hear. After all like it or not they are QF also.
Just a little bit of trivia for ya. Anybody from EAA can correct me if I am wrong but from the last count there was 27 resignations within the last 12 weeks!!!!!
If you are a Capt forget about ANY prospects within QF mainline or Jet* as you are deemed UNCOMPETITIVE; yet 14 F/O's have managed to be COMPETITIVE. Very recently a mate of mine was offered the opportunity for Stage 1 testing for Jet*. HE IS A TRAINING CAPT AT EAA AND HAS BEEN IN THE COMPANY FOR 9 YRS. Sorry matey, you're not competitive was his response. It appears he is not capable of flying in the RHS at JQ but can stay put and TRAIN NEW F/O's WITH THE KANGAROO ON THE TAIL.
Go figure
What an insult. These guys/gals that are in the company should not have to do any testing as they have already prooved their worth.
I wonder how many of the JQ/Impulse guys/girls went through the assessment testing to see whether they were competitive to fly the B717 or A320.
Kinda makes a mockery of the whole system really.
And people wonder why morale is low in the pilot ranks.
Go figure
Baxter.
Just a little bit of trivia for ya. Anybody from EAA can correct me if I am wrong but from the last count there was 27 resignations within the last 12 weeks!!!!!
If you are a Capt forget about ANY prospects within QF mainline or Jet* as you are deemed UNCOMPETITIVE; yet 14 F/O's have managed to be COMPETITIVE. Very recently a mate of mine was offered the opportunity for Stage 1 testing for Jet*. HE IS A TRAINING CAPT AT EAA AND HAS BEEN IN THE COMPANY FOR 9 YRS. Sorry matey, you're not competitive was his response. It appears he is not capable of flying in the RHS at JQ but can stay put and TRAIN NEW F/O's WITH THE KANGAROO ON THE TAIL.
Go figure
What an insult. These guys/gals that are in the company should not have to do any testing as they have already prooved their worth.
I wonder how many of the JQ/Impulse guys/girls went through the assessment testing to see whether they were competitive to fly the B717 or A320.
Kinda makes a mockery of the whole system really.
And people wonder why morale is low in the pilot ranks.
Go figure
Baxter.
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I seem to remember recently a team was implemented to survey pilots on engagement, which they discovered to be very low. Sustainable Futures, if it is to live up to its name, surely should not only be about cutting costs, but also maintaining high morale.
Last edited by podbreak; 18th Nov 2006 at 00:35. Reason: speelinng
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iv worked for qantas engineering over 17 years and its the worst moral ever.the apprentices out of there time are shipped to workshops where most leave due to no future prospects.the ames have no progression of coming lames. and the young bright best lame are scared of been retrenched due to the fact they cost a few dollars more than an ame.we have to bid for the 380 contract and jetstar are getting the 787 so its up in the air who will maintain them. when i first joined people talked about hoildays now its all doom and gloom and what to do after we all get the arse
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Just a little bit of trivia for ya. Anybody from EAA can correct me if I am wrong but from the last count there was 27 resignations within the last 12 weeks!!!!!
If you are a Capt forget about ANY prospects within QF mainline or Jet* as you are deemed UNCOMPETITIVE; yet 14 F/O's have managed to be COMPETITIVE. Very recently a mate of mine was offered the opportunity for Stage 1 testing for Jet*. HE IS A TRAINING CAPT AT EAA AND HAS BEEN IN THE COMPANY FOR 9 YRS. Sorry matey, you're not competitive was his response. It appears he is not capable of flying in the RHS at JQ but can stay put and TRAIN NEW F/O's WITH THE KANGAROO ON THE TAIL.
If you are a Capt forget about ANY prospects within QF mainline or Jet* as you are deemed UNCOMPETITIVE; yet 14 F/O's have managed to be COMPETITIVE. Very recently a mate of mine was offered the opportunity for Stage 1 testing for Jet*. HE IS A TRAINING CAPT AT EAA AND HAS BEEN IN THE COMPANY FOR 9 YRS. Sorry matey, you're not competitive was his response. It appears he is not capable of flying in the RHS at JQ but can stay put and TRAIN NEW F/O's WITH THE KANGAROO ON THE TAIL.
- Cathay Pacific
- Dragonair
- Hong Kong Express
And we all know theres no collusion between Easterns recruiting and Jetstars to keep the experience in the company.
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All of what Keg says is spot on. The area I was in when QF/TN were merged took a good 5 years to get to a point where it was operating effectively and pretty efficient. That was 5 or so years ago and in my mind that is when morale was at its peak.
To rebuild morale is not always about more money, it is also how you are treated. For the last few years GD has treated staff like s**t and he wonders (does he?) why most are so apathetic. One way I can think of to help rebuild morale, would be to scrap the fuel surcharge on staff tickets. Another would be to give staff one positive space (not high priority and not foc) for them and their QEA beneficeries, with no blackouts. While they would say this costs them money, I don't believe it would be a large ammount compared to the lost profits they must have from low morale.
To rebuild morale is not always about more money, it is also how you are treated. For the last few years GD has treated staff like s**t and he wonders (does he?) why most are so apathetic. One way I can think of to help rebuild morale, would be to scrap the fuel surcharge on staff tickets. Another would be to give staff one positive space (not high priority and not foc) for them and their QEA beneficeries, with no blackouts. While they would say this costs them money, I don't believe it would be a large ammount compared to the lost profits they must have from low morale.
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A For the last few years GD has treated staff like s**t and he wonders (does he?) why most are so apathetic. One way I can think of to help rebuild morale, would be to scrap the fuel surcharge on staff tickets. Another would be to give staff one positive space (not high priority and not foc) for them and their QEA beneficeries, with no blackouts. While they would say this costs them money, I don't believe it would be a large ammount compared to the lost profits they must have from low morale.
It is supposed to be a priviledge of working for the company. One of the reasons you want to work here.
mmmmmmmm not too good for morale at the white rat.
Heard the one about wages being 2% of operating cost.
Fuel being 45% of operating cost. Who controls the fuel go-go levers?
QF management is entirely responsible for this situation.
Engagement surveys are just a sign of being seen to do the right thing! Has anything been done to remedy this situation?........No!
This management belongs in the dark ages where its practices come from. The comment, "the emhasis is on shareholders" demonstrates an inability or unwillingless to address the actual processes that run the company.
What motivates the staff?
Certainly not the management but a loyalty that QF is lucky to behold. This is the only reason the company is producing the results it is. Sure a big stick can get results but not for the right reasons and long term benefit.
Jetstar is a smoke screen. It is just a form of segmentation and a successful one at that but Qantas remains unattended. A fixed cost base with reducing business (thanks to Jetstar) without a true leader that can inspire the troops. If the opposite were true Qantas would be great and not just good!
The institutional investors meanwhile just want yearly returns on their investment and until QF gets an owner that is actually interested in the health of the company this situation will continue....and the only form of frustrated relief for staff is a forum like this!
Engagement surveys are just a sign of being seen to do the right thing! Has anything been done to remedy this situation?........No!
This management belongs in the dark ages where its practices come from. The comment, "the emhasis is on shareholders" demonstrates an inability or unwillingless to address the actual processes that run the company.
What motivates the staff?
Certainly not the management but a loyalty that QF is lucky to behold. This is the only reason the company is producing the results it is. Sure a big stick can get results but not for the right reasons and long term benefit.
Jetstar is a smoke screen. It is just a form of segmentation and a successful one at that but Qantas remains unattended. A fixed cost base with reducing business (thanks to Jetstar) without a true leader that can inspire the troops. If the opposite were true Qantas would be great and not just good!
The institutional investors meanwhile just want yearly returns on their investment and until QF gets an owner that is actually interested in the health of the company this situation will continue....and the only form of frustrated relief for staff is a forum like this!
Last edited by Wingspar; 18th Nov 2006 at 07:48.
Nunc est bibendum
One publically declared so on Qrewroom. There may have been others who didn't declare it to the world. A few others are in the application stage and I've spoken to about a dozen S/Os who have active applications all over the place. It used to be that S/Os from Cathay would leave and come to QF if they got an offer within the first couple of years of getting to CX. Now it appears to be the other way around and it's the QF drivers leaving for sandier, wetter, or more humid climates.
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Motivation has nothing to do with money unless the basic essentials are at risk... food, a place to live and health etc. Morale is low if there is no motivation. The driving issues are respect, self esteem, fulfilment. All large organisations are guilty of allowing accountants', greedy management and shareholders' monetary wants to succeed at the cost of the needs of the people that are the life blood of any organisation and one day the proverbial dog will have his day. Jetstar staff are not to blame, Qantas staff are not to blame, nor virgin, NJS, QANTASlink etc etc etc.
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.........................morale, low interest at every corner & a sliding of passenger confidence means only one thing in the long run, MONEY !!.................QF like most high flyer Co's are listed on the public stock exchange, they simply need to 'perform' !...............it's not rocket science & the only way to forge ahead in the real world of MONEY is to reduce where possible overheads.......maintenance, pax service & to some degree morale all get 'trimmed'...............that corny saying 'the good 'ole days' are well & truely long gone, welcome to the new world of aviation where job security, pride & advancement are things of the past at the expense of progress:-)
Capt Wally
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When we started in Brisbane, over the first few weeks, our management should have been out and about on the floor introducing themselves personaly, to each employee. They should have been offering their assistance. ie "How is everything going? Are there any problems with anything you are doing? Let me know if there is anything I can do to help improve facilities etc". They then, should have been pro-active in addressing any problems that were raised.
Rather, they walked around pointing the finger at people for not wearing safety glasses or for bringing chairs to the workplace to sit on whilst doing paperwork.
First impressions count a long way towards lasting impressions.
Buying pizza for everyone when the aircraft goes out ahead of schedule may help a little.... (even though it was Dominos pizza), however most people would like to see support on the job. Spares availability issues addressed. IT unreliability addressed. Frequent lack of tooling problems addressed. Sure, these cost money to fix, but the long term savings far outweigh the short term costs.
I think, where I work anyway, the damage to morale was made early on in the piece. The on-going problems listed in the last paragraph don't help. Particularly, when they seem to be getting worse, as management fail to rectify them.
Last edited by BHMvictim; 18th Nov 2006 at 09:57.
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For those of us who have been with the company for some time and in my case that is just over 30 years will know some things about the company.
There are two words that do not exist and probably have never existed in the QF vocabulary and those are LOYALTY and MORALE.
I have always been very proud to wear a QF uniform however various senior managment have tried to extinguish that sentiment many times during my 30 years.
The classic example was a few years ago at a meeting when the question was asked of a senior manager "What do you intend to do about the low morale problem?"
The answer nearly made me fall out of my chair when she said "I don't see the need for morale therefore I don't see a problem"
There are a lot of people employed by QF who enjoy their job as well as the other usual things we have to think about such as children and the lack of interest in moving away from Australia and that is probably why there is a low attrition rate in a number of areas.
This does not mean that we are enamoured with management and maybe it is misplaced optimism but most of us hope that maybe for once managment might just work with us instead of constantly trying to find ways to do the exact opposite and seemingly destroy morale.For QF have always seemed to believe that an employee is not an asset but a liability.
There are two words that do not exist and probably have never existed in the QF vocabulary and those are LOYALTY and MORALE.
I have always been very proud to wear a QF uniform however various senior managment have tried to extinguish that sentiment many times during my 30 years.
The classic example was a few years ago at a meeting when the question was asked of a senior manager "What do you intend to do about the low morale problem?"
The answer nearly made me fall out of my chair when she said "I don't see the need for morale therefore I don't see a problem"
There are a lot of people employed by QF who enjoy their job as well as the other usual things we have to think about such as children and the lack of interest in moving away from Australia and that is probably why there is a low attrition rate in a number of areas.
This does not mean that we are enamoured with management and maybe it is misplaced optimism but most of us hope that maybe for once managment might just work with us instead of constantly trying to find ways to do the exact opposite and seemingly destroy morale.For QF have always seemed to believe that an employee is not an asset but a liability.
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just ask
just ask the stooge and co horts .morale never better .from the fly boys to the tyre boys its sh#t creek but hey sell your shares cue the clown music and watch the circus roll into town,the true believers will not live in pity city and the also rans will fade but lets just say pride will go before a fall. go to work do your job take the pay and just forget about the rat come knockoff ,this is corporate australia and ir laws
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Sorry to hear the morale in QF is low. It is just as undersirably low in DJ as well. The management have stood aside from the (more productive) path to harmony, satisfaction and staff engagement (now a commonly over used cliche) and allowed the ( under-educated, low life) economic rationalists to take over.
All airlines in OZ appear to be suffering the same consequences from these fiscal prostitutes. Until we ALL get together and as a united team, undermine the quintessential incompetence of these sub-human incongruents, the better.
The incestuous nature of the accounting standards and multilateral mis management, endemic in the airlines needs to be addressed before these psychopathic demagogues preside over the ultimate demise of a hull.
All airlines in OZ appear to be suffering the same consequences from these fiscal prostitutes. Until we ALL get together and as a united team, undermine the quintessential incompetence of these sub-human incongruents, the better.
The incestuous nature of the accounting standards and multilateral mis management, endemic in the airlines needs to be addressed before these psychopathic demagogues preside over the ultimate demise of a hull.
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Sorry to hear the morale in QF is low. It is just as undersirably low in DJ as well. The management have stood aside from the (more productive) path to harmony, satisfaction and staff engagement (now a commonly over used cliche) and allowed the ( under-educated, low life) economic rationalists to take over.
All airlines in OZ appear to be suffering the same consequences from these fiscal prostitutes. Until we ALL get together and as a united team, undermine the quintessential incompetence of these sub-human incongruents, the better.
The incestuous nature of the accounting standards and multilateral mis management, endemic in the airlines needs to be addressed before these psychopathic demagogues preside over the ultimate demise of a hull.
All airlines in OZ appear to be suffering the same consequences from these fiscal prostitutes. Until we ALL get together and as a united team, undermine the quintessential incompetence of these sub-human incongruents, the better.
The incestuous nature of the accounting standards and multilateral mis management, endemic in the airlines needs to be addressed before these psychopathic demagogues preside over the ultimate demise of a hull.