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-   -   Flybe-V2 (https://www.pprune.org/airlines-airports-routes/645924-flybe-v2.html)

ajamieson 22nd November 2022 21:30


Originally Posted by Copenhagen (Post 11335449)
Newquay to Heathrow was cancelled tonight, and it seems that nobody told the passengers sitting at the gate in Heathrow, who found out about it on the Flybe website.

To be fair, this happens a lot these days when carriers use handling agents who aren’t always present at every gate. Has happened to me recently with a certain flag carrier, as well as Flybe Mk1 on LGW-NQY. A wet and wild night in NQY so cancellation is not surprising.

NIREP reader 23rd November 2022 07:38


Originally Posted by Asturias56 (Post 11332962)
" She’s has now booked with another airline for the same day."

And no doubt wil never book with them again - and tell all her friends and family

My wife managed to get through yesterday after 10 mins waiting. Enquiring about the refund for the cancelled flight as nothing on the website. Agent said no you have to request a refund even though Flybe made the cancellation. My wife said she couldn’t find any information/instruction of the kind. Agent was disinterested and never eluded why it’s taken 4 calls to get through the previous 3 attempts being around an hour on hold before giving up.

Luckily my wife’s niece worked until recently for FB and has said what it’s like behind the scenes. Lessons learned I suppose when you try to support the little guy (as such).



Asturias56 23rd November 2022 08:22


Originally Posted by NIREP reader (Post 11335667)
My wife managed to get through yesterday after 10 mins waiting. Enquiring about the refund for the cancelled flight as nothing on the website. Agent said no you have to request a refund even though Flybe made the cancellation. My wife said she couldn’t find any information/instruction of the kind. Agent was disinterested and never eluded why it’s taken 4 calls to get through the previous 3 attempts being around an hour on hold before giving up.

Luckily my wife’s niece worked until recently for FB and has said what it’s like behind the scenes. Lessons learned I suppose when you try to support the little guy (as such).


Not sure its any better withe big guys TBH when it comes to refunds

biddedout 23rd November 2022 08:36

Unless there are changes, it looks (based on planned early morning departures) like they will need 10 airframes by the end of Feb and assuming 8 sector days, there will only be short gaps in the flypro where an aircraft will be on the ground and spare. The real test of commitment from the money man will be whether he is prepared to fund a fully crewed spare. Muddling through and trying to juggle the entire program when an aircraft is grounded is not sustainable. If the airline is to succeed in line with their published plans, there will need to be signs of crew being recruited and trained before the end of the year and a steady aircraft arrival rate of at least one per month.

BA318 23rd November 2022 08:39


Originally Posted by biddedout (Post 11335709)
Unless there are changes, it looks (based on planned early morning departures) like they will need 10 airframes by the end of Feb and assuming 8 sector days, there will only be short gaps in the flypro where an aircraft will be on the ground and spare. The real test of commitment from the money man will be whether he is prepared to fund a fully crewed spare. Muddling through and trying to juggle the entire program when an aircraft is grounded is not sustainable. If the airline is to succeed in line with their published plans, there will need to be signs of crew being recruited and trained before the end of the year and a steady aircraft arrival rate of at least one per month.

They are advertising for crew now. The missing planes on the other hand…

Wycombe 23rd November 2022 10:09


Originally Posted by ajamieson (Post 11335498)
To be fair, this happens a lot these days when carriers use handling agents who aren’t always present at every gate. Has happened to me recently with a certain flag carrier, as well as Flybe Mk1 on LGW-NQY. A wet and wild night in NQY so cancellation is not surprising.

Well, the a/c that was due to operate NQY-LHR-NQY last night is still on the ground in NQY, and another a/c has been positioned down from BHD this morning to operate the morning LHR rotation with approx 2hr delay, so one suspects another u/s airframe :rolleyes: There is also one in EXT (arrived there yesterday) which was apparently for planned maint.

These issues with delayed airframe deliveries and keeping the ones they have serviceable seem to hurting them and their much-needed reputation badly.

BHX to EDI and GLA due to restart on Thursday (although other routes have had frequency reduced or have been temporarily suspended to make way)

SKOJB 23rd November 2022 10:22

According to FR24, x 7 cancellations today from BHD (50%), truly spectacular!

davidjohnson6 23rd November 2022 10:29


Originally Posted by SKOJB (Post 11335784)
According to FR24, x 7 cancellations today from BHD (50%), truly spectacular!

SKOJB - be fair to flyBE at BHD. It lists 15 flights, so 7 cancellations is just a 46.66% cancellation rate, not a 50% cancellation rate. Of course there is always the possibility that another aircraft will go tech :E

SKOJB 23rd November 2022 10:52


Originally Posted by davidjohnson6 (Post 11335787)
SKOJB - be fair to flyBE at BHD. It lists 15 flights, so 7 cancellations is just a 46.66% cancellation rate, not a 50% cancellation rate. Of course there is always the possibility that another aircraft will go tech :E

wasn’t including the NQY repositioning flight to work the LHR schedule :ok:

BA318 23rd November 2022 11:00


Originally Posted by SKOJB (Post 11335784)
According to FR24, x 7 cancellations today from BHD (50%), truly spectacular!

It’s 100% cancellations at NCL today with both Belfast and London cancelled.

willy wombat 23rd November 2022 11:49

Can someone who’s up to date with this advise what percentage of a slot has to be operated to avoid losing it under the “use it or lose it rule”. It was traditionally 80% but there was some alleviation under covid and I’m not sure whether it’s now back to 80% or not. Also, does the “use it or lose it” rule apply to remedy slots? I am of course thinking about the LHR remedy slots Flybe uses.

Wycombe 23rd November 2022 13:43


Originally Posted by davidjohnson6 (Post 11335787)
SKOJB - be fair to flyBE at BHD. It lists 15 flights, so 7 cancellations is just a 46.66% cancellation rate, not a 50% cancellation rate. Of course there is always the possibility that another aircraft will go tech :E

To be fair also, a few of these are flights that FR24 are including that Flybe had already advised (a few weeks ago) would not be operating through the main part of the winter, SOU and some of the LBA, MAN and EMA flights being examples.

It's still pretty poor though.

TartinTon 23rd November 2022 22:56


Originally Posted by willy wombat (Post 11335837)
Can someone who’s up to date with this advise what percentage of a slot has to be operated to avoid losing it under the “use it or lose it rule”. It was traditionally 80% but there was some alleviation under covid and I’m not sure whether it’s now back to 80% or not. Also, does the “use it or lose it” rule apply to remedy slots? I am of course thinking about the LHR remedy slots Flybe uses.

75% for the UK and 70% for EU so for a 21 week winter season that's 6/7 (respectively) bites of the cherry assuming a full season schedule before the slot is lost, per slot per day of week.

N123JB 24th November 2022 09:47

Only 6 flights cancelled today, BHD-LBA/GLA plus one BHX-BHD rotation. A successful day by Flybe's standards.

Diff Tail Shim 24th November 2022 14:10

BHD - NCL actually happened today. not half full.

jamestkirk 24th November 2022 14:42

It is a fair comment to say that it must be a given now that they are haemorrhaging money. I like others would want them to succeed but what is the prospect of that based on current performance and customer feedback.

Diff Tail Shim 24th November 2022 14:45

The LHR flight from NCL is certainly not breaking pax records today. Far from it.
Neither did the inbound that was worse.

N123JB 24th November 2022 15:00


Originally Posted by Diff Tail Shim (Post 11336585)
The LHR flight from NCL is certainly not breaking pax records today. Far from it.

And tomorrow's is set to be worse

BA318 24th November 2022 15:16


Originally Posted by Diff Tail Shim (Post 11336585)
The LHR flight from NCL is certainly not breaking pax records today. Far from it.

They launched it with one weeks notice. Imagine how bad the IOM bookings must have been for this to be the better option.

N123JB 24th November 2022 17:12

Some problem seems to have arisen with ECOE today, currently stuck in AMS. Both AMS-LHR rotations cancelled and BHD-AMS still hasn't departed after a three and a half hour delay. Afternoon LHR-BHD cancelled also. Then again, could just be poor loads.


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