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Question on the new NEOs; Why are they all ploughing the same routes continuously? From what I can tell, they only ever fly LHR, LIS, WAW or BUD.

Quote:

Originally Posted by sergy2k (Post 10199722)

Question on the new NEOs; Why are they all ploughing the same routes continuously? From what I can tell, they only ever fly LHR, LIS, WAW or BUD.

They are keeping them assigned to T3 and the above mentioned routes where possible due to their configuration. With a densified cabin, a lower Club Europe maximum capacity and different galley plans, it makes complete sense to restrict them to a set of routes until the fleet grows and more of the current fleet is reconfigured. It would be a logistical nightmare assigning them to different routes every day not know if there will be too many CE pax booked or if they have the correct galley plans assigned for the caterers.

BA have today ordered (via an undisclosed leasing company) three more 777-300ERs

https://www.marketwatch.com/press-re...nes-2018-07-19

interesting. 1980/90's technology. Wonder how long the leases are for?

BA came late to the B77W, much like launch customer United who will take their 18th frame this year.

Aren't the A35K and the B77W very similar in size and capability? The B77W would be cheaper I'm sure, but I'm with CC on this, think they are sacrificing longer term benefits for short term price. But hey, anyone can be an armchair economist!

When are they taking delivery as that could be a large reason?

Quote:

Originally Posted by chaps1954 (Post 10200965)

When are they taking delivery as that could be a large reason?

Two reportedly due for delivery next year, the third in 2020.

Iran being dropped

Not a surprise under the circumstances, so a couple of slots free for something else?

https://www.bbc.com/news/business-45288659

Quote:

Originally Posted by mik3bravo (Post 10232105)

LCY - DUB dropped?

Just tried booking series of Cityflyer return flights from City to Dublin. BA app returns 'no longer available from City, alternatives from Heathrow'.

Have I missed something, have they dropped the LCY - DUB services, when did they officially announce this change to services? Link?

Working fine for me on app and website. Tried various dates to end of the year.

Quote:

Originally Posted by goldeneye (Post 10232106)

Working fine for me on app and website. Tried various dates to end of the year.

Correction! App seems ok again. Was searching loads of different dates last night and this morning, all saying no longer available from City, try Heathrow. But you are correct, it now seems to be working ok and the route seems ok and available. Not sure what the problem may have been, but glad it's all ok now. I deleted my original message to remove confusion on this thread. As you were.

Quote:

Originally Posted by TURIN (Post 10243094)

Oh dear!

BA Loses Customer Data

Hmmm. Seems to be a couple of different things going wrong. One wonders if state sponsored mischievous efforts are a factor in all these matters?

The only 'state' involved is the Board of BA who failed to take the major failure of systems in 2017 as the signal to change people and plans.

Another in a long line of cox£uk under the stewardship of Cruz. As I am personally affected by this BS, and have received the email, I am distinctly unhappy and want to see this idiot gone, it won’t make much difference to the situation but it will make me feel better

Quote:

Originally Posted by Aksai Oiler (Post 10243322)

His number is up, imho.
He's not in control of the business, too many serious issues have occurred. Board need to find a suitable leader.

Does the board of BA or IAG really actually care about this ?
The average individual passenger (including me) who has had to get their credit card replaced finds it annoying but this will probably all blow over in the press by next week. Information Commissioner Office will impose a token fine as a slap on the wrist, bug in the website gets fixed and whole things gets forgotten about by shareholders

Quote:

Does the board of BA or IAG really actually care about this ?

Maybe not this, but the constant drip drip of such incidences costs

Repeat after me . . . G D P R
FINES & PENALTIES hit them in their corporate pocket. That will teach them to get their IT under control rather quickly. The only thing they will take notice of is a short sharp boot to the proverbial commercial nuts!

For a while, I was employed by a debt collection company (tracing people, not breaking fingers!) and my memory of the data protection legislation included something about personal data not being held any longer than needed for the immediate business at hand. This meant that once it has served its purpose, it had to be destroyed. If my memory is correct, then one has to wonder why BA feel it necessary to retain stuff such as the 3 digit security code from the rear of the cards.

yes but you may have ticked a box (such as "terms & conditions") that allows them to do what they like................

I think I now may have the answer to my question. According to a report on BBC just now, it seems the hackers installed a bit of software into the BA web site which recorded the live data as it was being input by the customers. I had assumed, until then, that they had found their way into a BA database and downloaded it from that.
friartuck: Ticking T&C boxes would still not allow companies to hold your financial data for any length of time beyond the limits specified in the DP rules. Contact details would be a different issue and ticking boxes will allow them to hold stuff such as email contacts, location etc.

And I think the malware was in an advertisement, so perhaps the liability lies with advertiser. I thought that the boss was quite open and 'upfront' on his interview on R4 this morning.

Quote:

Originally Posted by inOban (Post 10243640)

And I think the malware was in an advertisement, so perhaps the liability lies with advertiser. I thought that the boss was quite open and 'upfront' on his interview on R4 this morning.

Surely liability would still lay with BA, as it’s their site they’ve allowed the ad on. A bit like if you sub in an aircraft which goes tech, you still have ultimate responsibility to get the pax home and compensate them

Sure we don’t want to rename this thread a BA hamster wheel?

I travel all the time like many on here and will happily moan about using Ryanair - but most of the time they will get me there on time, no issues.

I have used BA twice in the last year - first time a return to TLV; there was a total baggage system failure. And now my second trip to NCL, this happens. It’s not really good enough is it?

So yesterday I had to block my card before going travelling again as banks don’t send cards to hotels or other locations which aren’t your home. Frustrating.

rumours of Osaka for S19 787 route 4/weekly

Quote:

Originally Posted by CabinCrewe (Post 10255624)

rumours of Osaka for S19 787 route 4/weekly

If it turns out to be true it will be good to see Osaka return to the airlines network and it's an obvious choice of destination in my opinion for British Airways to expand upon and will be a good addition to it's current flights to the Far East.

Quote:

Originally Posted by mik3bravo (Post 10243522)

BA were asking people to post personal details on Twitter this summer even after being told they breaking GDPR.
Finally after media became involved they relented.

https://www.dailymail.co.uk/money/ma....html#comments

Book writer out to sell a story and Daily Fail fall for it.

Aside from
Wasn't secret as meeting between 2 competing airline senior people can't be. Think lawyers for both sides will have detailed descriptions of what was discussed, by whom and under what parameters.
Anybody who thinks not then has no idea of Anti Competitive Legislation and bearing in mind BA has forked out something close to $1 billion in price fixing lawsuits over last 30 years their lawyers will know the law.

British Airways lays off Hong Kong based cabin crew with immediate effect. Not the best of decisions in my view.

https://www.hongkongfp.com/2018/09/2...rew-cut-costs/

A lot of staff agree with you, and sentiment internally has not been helped by the timing of that announcement.

It certainly appeared to many that the company tried to quietly sneak out the announcement of those redundancies on the very same day as they made a much bigger deal of announcing the name of the designer of their new uniform.

BA to launch a route from Heathrow to Charleston in South Carolina 2x weekly from April 2019
Yes I was surprised too

Would have thought Charlotte might have trumped Charleston.
Oh well, amazing what short term incentives and subsidies might produce...
Will it work... who can tell.

Must be a heck of a lot of Boeing and Rolls-Royce folk travelling back and forward fixing them there 787s.

There must be as my flight to London from Toronto has been changed from a B787-9 to a B777-200.

Quote:

Originally Posted by Plane mad 134 (Post 10286619)

There must be as my flight to London from Toronto has been changed from a B787-9 to a B777-200.

The above comment that you replied to was in reference to the fact that the B787 final assembly line is at the Boeing plant based at Charleston SC.

Not sure if that has any significance to your plane change though!

The following changes for summer 2019 were posted on the BA website yesterday.

https://www.britishairways.com/en-gb/traveltrade/bookings-policies/policies/askba?faqid=6913

LONDON HEATHROW

NEW ROUTES
Preveza (PVK) Greece - 2 flights per week between 26 May and 29 September 2019
Bastia (BIA) France - 1 flight per week between 25 May and 28 September 2019

FREQUENCY INCREASES
Seattle (SEA) - increased frequency from 12 flight to 14 flights per week from 31 March 2019
Santiago (SCL) - increased frequency from 4 flights to 5 flights per week from 31 March 2019
Nashville (BNA) - increased frequency from 5 flights to 7 flights per week from 22 April 2019
Marseille (MRS) - increased frequency from 21 flights to 28 flights per week between 31 March and 26 October 2019
Budapest (BUD) - increased frequency from 28 flights to 32 flights per week between 1 April to 25 October 2019
Gibralter (GIB) - increased frequency from 11 flights to 14 flights per week between 2 April to 24 October 2019
Palermo (PMO) - increased frequency from 3 flights to 5 flights per week between 17 April to 28 September 2019
Amsterdam (AMS) - increased frequency from 54 flights to 55 flights per week between 6 April to 26 October 2019
Malaga (AGP) - increased frequency from 8 flights to 9 flights per week between 6 April to 26 October 2019

FREQUENCY DECREASES
Phoenix (PHX) - decreased frequency from 10 flights to 7 flights per week from 31 March 2019
Copenhagen (CPH) - decreased frequency from 46 flights to 39 flights per week between 31 March to 26 October 2019
Warsaw (WAW) - decreased frequency from 18 flights to 14 flights per week between 1 April to 25 October 2019
Helsinki (HEL) - decreased frequency from 14 flights to 7 flights per week between 31 March to 26 October 2019
Hamburg (HAM) - decreased frequency from 32 flights to 31 flights per week between 6 April to 26 October 2019
Paris (CDG) - decreased frequency from 51 flights to 50 flights per week between 6 April to 26 October 2019

CHANGE OF DAY
Dubai (DXB) - BA105/104 change of day from Tues, Wed, Thu, Sat & Sun to Mon, Wed, Thu, Sat & Sun
Nassau-Grand Cayman (NAS-GCM) - BA252/253 change of day from Mon, Thu, Fri & Sun to Mon, Thu, Fri & Sat

TERMINAL CHANGE
Warsaw (WAW) - terminal change at London Heathrow from Terminal 3 to Terminal 5
Chani (CHQ) - terminal change at London Heathrow from Terminal 3 to Terminal 5

AIRPORT CLOSURE
Milan (LIN) - airport closed for summer period so LHR & LCY flights to LIN are now closed for sale from the 28 July to 26 October 2019

LONDON GATWICK

NEW ROUTES
Kos (KGS) - 3 flights per week during Summer 2019 only, operating Tuesday, Wednesday and Saturday

FREQUENCY INCREASES
Cancun (CUN) - increased frequency from 3 flights to 4 flights per week from 31 March 2019
Seville (SVQ) - increased frequency to 9 flights per week with additional 2 flights per week operating on Monday and Saturday from 1 April 2019
Cagliari (CAG) - increased frequency to 7 flights per week with 1 additional flight per week operating on Wednesday from 24 April 2019
Palma (PMI) - increased frequency to 10 flights per week with 1 additional flight per week operating on Thursday from 30 May 2019
Marrakech (RAK) - increased frequency to 9 flights per week with 1 additional flight per week from 31 March 2019

FREQUENCY DECREASES
Lanzarote (ACE) - decrease by 1 flight per week to 5 flights per week
Malaga (AGP) decrease by 3 flights per week to 36 flights per week
Alicante (ALC) - decrease by 1 flight per week to 23 flights per week
Madeira (FNC) - decrease by 2 flights per week to 8 flights per week
Genoa (GOA) - decrease by 1 flight per week to 6 flights per week
Jersey (JER) - decrease by 1 flight per week to 34 flights per week
Nice (NCE) - decrease by 1 flight per week to 18 flights per week
Palma (PMI) - decrease by 1 flight per week to 10 flights per week
Seville (SVQ) - decrease by 1 flight per week to 9 flights per week
Thessaloniki (SKG) - decrease by 1 flight per week to 7 flights per week
Tenerife (TFS) - decrease by 2 flights per week to 11 flights per week
Venice (VCE) - decrease by 2 flights per week to 27 flights per week

LONDON CITY

FREQUENCY INCREASES
Berlin (TXL) - increased frequency by an additional 1 flight per week between 5 April to 14 June and 13 September to 25 October 2019
Edinburgh (EDI) - increased frequency by an additional 4 flights per week between 1 April to 20 June and 9 September to 24 October 2019
Ibiza (IBZ) - increased frequency by an additional 1 flight per week between 6 April to 26 October 2019

FLIGHT CANCELLATIONS
Manchester (MAN) - BA7310 cancelled between 16 May and 26 September 2019 & BA7337 cancelled between 19 May and 22 September 2019

AIRPORT CLOSURE
Milan (LIN) - airport closed for summer period so LHR & LCY flights to LIN are now closed for sale from the 28 July to 26 October 2019[/SPOILER]

LONDON STANSTED

FLIGHT CANCELLATIONS
Ibiza (IBZ) - BA2291/BA2337 cancelled between 18 May and 26 October 2019 & BA2336 cancelled between 19 May and 26 October 2019
Florence (FLR) - BA2331/BA2330 cancelled between 19 May and 20 October 2019
Palma (PMI) - BA2295/BA2294 cancelled between 4 May and 11 May 2019

Customers will be moved onto the closest suitable British Airways operated services from other London airports. Alternatively, standard customer guidelines apply

BIRMINGHAM (CITYFLYER)

ROUTE SUSPENSIONS
Florence (FLR) - BA7024/BA7025 suspended from 18 May 2019
Palma (PMI) - BA7028/BA7029 & BA7023 suspended from 18 May 2019 & BA7029 from 19 May 2019
Malaga (AGP) - BA7030/BA7031 suspended from 18 May 2019

BRISTOL (CITYFLYER)

ROUTE SUSPENSIONS
Florence (FLR) - BA7016/BA7017 suspended from 18 May 2019
Palma (PMI) - BA7022/BA7023 suspended from 18 May 2019
Malaga (AGP) - BA7020/BA7021 & BA7340 suspended from 18 May 2019 & BA7021 from 19 May 2019

MANCHESTER (CITYFLYER)

FLIGHT CANCELLATIONS
Malaga (AGP) - BA7317/7318 cancelled between 17 May and 27 September 2019. Customers will be moved onto flights on the same route on the following day.
Ibiza (IBZ) - BA7312 cancelled between 18 May and 28 September 2019 & BA7313 cancelled between 17 May and 27 September 2019 & BA7314 cancelled between 19 May and 29 September 2019 & BA7315 cancelled between 17 May and 28 September

That’s a lot or cancelled and suspended flights.
Stansted looks like a massive reduction based on past summer seasons.
are we seeing the Jet2 effect ?
I was hoping for a slight increased is services to be honest.

Quote:

Originally Posted by daz211 (Post 10286925)

Some suggestion that the weekend routes were causing operational problems at LCY - which is Cityflyer's core business.

Big adjustments at Gatwick, a net loss of 12 weekly rotations so far, Im sure there are a lot of time changes compared to last year too. Of course this is to be expected as BA adjusts the schedule to take account of the Monarch slots. I imagine there will be new routes and frequency increases on other routes as BA finalises the fleet plan and possible lease-ins for next summer.

So with all the suspensions and cancellations, how many rotations have gone for all airports and where are the aircraft going. I’m sure at peak times Stansted had 3 aircraft operating.