Easyjet adverts on radio
 

Over the last few weeks easyjet have had radio adverts saying fly from your local airport from 9.99 up to prices of around 35.00 pounds.
I have heard them alot saying madrid, lisbon and bilbao but these routes aren't from NCL. why advertise these on a local radio station up here?
would it not be better to advertise the likes of prg,bcn,agp?
Could these be the next new routes from NCL to start this winter?

These routes would make great additions, especially Madrid and Lisbon....lets hope so

They use the same adverts all over the UK, which is bit misleading if you want to fly to Bilbao only to find you have to trek to Stansted first for the only EZY route into Bilbao.

Looks like the Jet2 flights are all delayed by several hours again today. Did they not get the plane at AGP fixed?

The situation at NCL regarding lack of room/facilities/staff etc does not seem to be getting any better, certainly with the start of the busiest time of year rapidly approaching things need to improve or airlines will start to look elsewhere and new services will be few and far between if the airport does not have adequate facilities. It will be interesting to see what Emirates - a high class world renowned carrier makes of it when they start in september.
Today alone, I either witnessed while passing through or was told by colleagues that:

• Monarch checkin que for SFB this morning was enormous, stretching back into the direction of starbucks
• 4 large sized flights were attempting to be boarded from Gate 16 - the 'international coaching lounge', which is obviously outgrown its intended use considering extra number of remote flights handled.
• There was a que for coaches, seems the airport only tend to operate 3 at any one time for both arrivals and departures
• Mid Afternoon, the international arrivals doors were still broken, with a que stretching back into customs just to get out!
• Escalators prior to immigration and in the departures hall both off.
• Usual que for immigration. Surely an airport projected to handle 6 million pax should have more than 6 immigration counters?
• Massive ques for security clearance for majority of the day.

Is this really the image the airport is trying to project to potential customers and airlines? In addition to all this, flights are regularly delayed due to the now infamous at Newcastle delay code 'Airport facilities'. I suppose this gives a nice cover up for Servisair - who appear to be performing abismally at the moment, what do their management think?
Its all a bit negative, but IMHO needs addressing at NCL as the summer will only get busier!!!

Anyone know why the LGW-NCL LS102 was cancelled this morning? The LS101 still operated, allbeit 3.5 hours late - but the return was apparently cancelled earlier in the week and passengers emailed about it. The reason I ask is because my parents were supposed to be on said flight following a return trip from Antigua, and were only told by Swissport this morning that the flight was cancelled and no alternatives could be offered. No members of Jet2 staff were present and Reservations weren't open until 0830...not much use at 0625!!

Any info much appreciated....


-HD-

Transwede,

3 coaches eh? It must have been an emergency, you would normally be lucky to see even 2 in operation simultaneously.

And as for the delay codes, 'airport facilities' has always been appropriate on many, many occassions. And if you knew the management at the Circus, I'm not sure you could actually put "think" into that sentence. They are the single biggest let down for the whole company in NCL.

Totally agree with the above!:ugh:

GSM yet again delayed! Has this flight ever departed on time so far? Maybe they should change the time sof it obviously can't work for them to depart at that time?! :bored:

Jet2 delays
 

I have to comment on the recent jet2 delays. I've never travelled with them before until this week and I suffered a delay on both legs of my journey. The outbound was on-time, until we got to the gate where they said it would be 30mins late. Then once onboard, we waited a further hour before departure. So 1.5 hours late in total getting to MAH.

Then last night, our return journey was ontime again until 10 mins before boarding, where it changed to 2 hours delay. Then another 30mins. We were nearly 2 hours 45 mins late getting back to NCL. There was absolutely NO information at all from Jet2 - no representatives in the departure lounge at all and no announcements made.

I do hope that they can get these delays sorted as they are going to get a bit of a reputation!

P.S. When we arrived back at NCL at 2am, we parked on a remote stand, and it took Swissport an age to get any stairs over to us. When the aircraft stopped, there was nobody to meet us on the stand!

It sounds as though Jet2 and NCL are good bedfellows, both falling apart at the seams.

Delayed = back of the queue unfortunately!!:)

aircraft type?
 

TOM 4927, 4th june please?


Regards nooluv..

It says on another topic currently under discussion on this forum that management from FLYGLOBESPAN have been seen quite often recently at NCL. Anyone care to shed any light on the possibilities? I do remember SFB was mentioned on this discussion a while ago, could they be looking at some kind of operation from NCL?

On the subject of delays, NCL certainly will not win 'most punctual UK airport' this year. A fair few airlines seem to be suffering, the most obvious being Jet2 and Flyjet, though I'm convinced others will have had delays put down to "Airport Facilities" - wether true or just a cover up by ground agents Servisair and Swissport. When o when will another agent come to NCL, with more of an effort put on service????

nooluv
 

The a/c that will "op" flight TOM4927 NCL-PMI tomorrow is a B757.

airport facilities and ground handlers contribute alot to the delays, the other day my flight was delayed one hour just because about 4 757's were being boarded from the coaching lounge, tihs then gives the airlines bad punctuality reputations, when in actual fact it can't be helped by the airlines themselves, what are we supposed to do? bring our cars onto the terminal and taxi them ourselves?! It is soo annoying, yet there are constant rumours about expansion of business, new airlines, new routes, - personally, i love newcastle airport, and would love to see greater routes etc etc, however i beg do not let any more business come our way until somethingf is done, we need a bigger airport, more gates, better coaching facilities and more staff. Matters are just going to get worse!! :ugh:

NCL1
What date and which flight?

"...when in actual fact it can't be helped by the airlines themselves..." - everything has a cost, and the airlines are not exactly backwards in screwing down the costs for the ground handlers and airports.

XL Summer 2008
 

Unless not all flight have been released for sale on their website yet for Summer 2008, there appears to be a dramatic reduction in the amount of flights operating, with some destinations disappearing. Foe example JTR, SSH and LCA are all not available. I am presuming that flights are being released in stages as the above are always very popular destinations. Unless of course, jet2 have stepped in??

Air Malta seem to have a sizeable operation, with 2 flights on quite a few days! Seems obvious they are replacing Flyjet!:{

"...when in actual fact it can't be helped by the airlines themselves..."

NCL1 - what planet do you live on?

Airlines bear a huge responsibility for the level of service thier passengers receive at NCL and other airports. They consistently want to talk about quality and OTP EXCEPT when it comes around to contract time and they have to open their purses.

There is loads of evidence that airlines crank up their internal complaints about service level provision in the 3 months before contract renewal in order to have the upper hand when they get to the negotiatiing table.

Most people would be shocked to learn what Swissport and Servisair receive for providing ground handling to their customers.

Take an A319 in a bright colour or a B737 with removeable seats - anyone want to hazard a guess at what they get for providing ticket desk (no commission), check-in, meet/board, load control, dispatch and full ramp handling?

Go on - what do you think?
Ticket desk staff x 1
Check-in x 2
Boarding team x 2
Dispatcher x 1
Ramp team x 4
Meet x 1
+ load control, allocation, supervision etc.
+ ground servicing equipment
+ check-in/DCS systems

never mind the accommodation, communication, management etc. and, oh, that essential part of any business PROFIT.

fair comment! but delays cost airlines too, so its therefore a vicious circle, they aren't going to pay more for services when they are losing money because of delays. All i was trying to say is that i don't think NCL could cope with much more business or expansion with the way things are so far this summer, i did say they are short of staff etc, but other airports are the same but don't have all these problems?! I fly from other UK airports with my current airline and we don't have as many issues as we do at NCL :bored: