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Old 18th Aug 2023, 18:53
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Not if you're selling pre-clearance as an advertised benefit you can't!
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Old 18th Aug 2023, 19:51
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Originally Posted by pabloc
it’s a pity IAG decided to take EI’s order of the a350 and give them to BA….
They went to Iberia.

Pre Clearance is a lot quicker this summer than last in my experience.
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Old 18th Aug 2023, 20:24
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I just wish EI were in the Tier point program,
But at least I can use my premium BA / American Express companion vouchers on EI.
I hate have to connect through LHR to go across the pond.
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Old 18th Jan 2024, 12:18
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Just got word from Aer Lingus that they're moving from T5 to T3 at O'Hare:
This terminal offers you an enhanced retail, and restaurant experience and includes access for eligible customers to The American Airlines Flagship Lounge – just a five-minute walk away from our boarding gates in Concourses H/K.
Since I'm flying Business Class from O'Hare in April, this makes me happy. The T5 Swissport lounge that AL used was pretty bad, according to reviews and photos I've seen, so I wasn't planning to use that one at all.
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Old 18th Jan 2024, 13:01
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EI - ORD move to T3

Originally Posted by bnt
Just got word from Aer Lingus that they're moving from T5 to T3 at O'Hare:

Since I'm flying Business Class from O'Hare in April, this makes me happy. The T5 Swissport lounge that AL used was pretty bad, according to reviews and photos I've seen, so I wasn't planning to use that one at all.
The arrivals into T5 @ ORD were great, especially given that pre-clearance was done @ DUB. However, as you say, the Swissport lounge was not up to much. Small, no windows, and limited availability.



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Old 20th Jan 2024, 08:35
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Aer Lingus to suspend DUB-LGW

Read on faceache that Aer Lingus are to suspend their Dublin to London Gatwick service

Figured that would be as popular if not as popular as DUB-LHR...
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Old 20th Jan 2024, 10:21
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There’s a suggestion by some that the suspension is due to the capping of passenger numbers in summer 2024 at Dublin. Are Lingus are expanding transatlantic services and perhaps they want to use their allocation in that way.
Quite a number of people use the Gatwick service to transfer to BA long haul from Gatwick too. I wonder if another IAG airline may offer something insyead?
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Old 20th Jan 2024, 11:36
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Originally Posted by vectisman
There’s a suggestion by some that the suspension is due to the capping of passenger numbers in summer 2024 at Dublin. Are Lingus are expanding transatlantic services and perhaps they want to use their allocation in that way.
Quite a number of people use the Gatwick service to transfer to BA long haul from Gatwick too. I wonder if another IAG airline may offer something insyead?
If it were terminal capacity capping how would swapping it out to Griffin help with that ?

Is Dublin really close to Terminal capacity. If so they have a real problem pushing significantly above the current low 30 millions throughput. and that must surely be giving IAG (EI) some pause for thought especially as the Heathrow alternate.

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Old 20th Jan 2024, 14:03
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Originally Posted by Rutan16
If it were terminal capacity capping how would swapping it out to Griffin help with that ?

Is Dublin really close to Terminal capacity. If so they have a real problem pushing significantly above the current low 30 millions throughput. and that must surely be giving IAG (EI) some pause for thought especially as the Heathrow alternate.
Maybe airlines are given a quota? I don’t know myself but was just reporting what has been suggested elsewhere.
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Old 20th Jan 2024, 14:50
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MAN is increasingly becoming the third ‘Heathrow alternate’ for IAG - more expansion is expected for EUK and a Euroflyer base is apparently touted ..
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Old 20th Jan 2024, 15:05
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Originally Posted by laviation
MAN is increasingly becoming the third ‘Heathrow alternate’ for IAG - more expansion is expected for EUK and a Euroflyer base is apparently touted ..
Bit of an optimistic shout at the moment. Let's have this converstaion again when these things have happened...
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Old 20th Jan 2024, 15:56
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Originally Posted by SWBKCB
Bit of an optimistic shout at the moment. Let's have this converstaion again when these things have happened...
No need?

EUK are heavily rumoured to base 2 more A330 in 2025 and Euroflyer is probably the most realistic ‘BA at MAN’ rumour I’ve heard in a long time.

These are not wishlists.
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Old 20th Jan 2024, 16:09
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Those are 100% wishlists. If BA put A320s in their own livery out of MAN the aviation universe would be "surprised". As a proof of concept, doing so at LGW has been painful as their cunning plan to pay low wages coupled with no nighstops
hasn't done anything for staff loyalty and retention. They exist at LGW partially to
ensure the London market can redeem avios, not even close
to that rationale at MAN.
It's a classic negotiating tactic in the industry to say "think again about xyz here in home base" or we shall move all growth elsewhere. See also Iberia Express. Aer Lingus need to focus on making sure DUB is a growing hub, and removing feed from LGW isn't helping THAT.
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Old 20th Jan 2024, 17:09
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Originally Posted by vectisman
There’s a suggestion by some that the suspension is due to the capping of passenger numbers in summer 2024 at Dublin. Are Lingus are expanding transatlantic services and perhaps they want to use their allocation in that way.
Quite a number of people use the Gatwick service to transfer to BA long haul from Gatwick too. I wonder if another IAG airline may offer something insyead?
They are increasing DUB CDG & DUB FCO and adding DLM HER & CTA so not sure about it being capacity related. They have dropped LGW before and restarted it years later.

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Old 20th Jan 2024, 17:10
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Originally Posted by Skipness One Foxtrot
Those are 100% wishlists. If BA put A320s in their own livery out of MAN the aviation universe would be "surprised". As a proof of concept, doing so at LGW has been painful as their cunning plan to pay low wages coupled with no nighstops
hasn't done anything for staff loyalty and retention. They exist at LGW partially to
ensure the London market can redeem avios, not even close
to that rationale at MAN.
It's a classic negotiating tactic in the industry to say "think again about xyz here in home base" or we shall move all growth elsewhere. See also Iberia Express. Aer Lingus need to focus on making sure DUB is a growing hub, and removing feed from LGW isn't helping THAT.
+1 agree with this
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Old 9th Feb 2024, 15:27
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Diversions

I always thought that if your flight diverted that the airline had a duty of care to get you to your destination. Is that a gesture of good will? or a protection in law?
Aerlingus regional (Emerald airways) flight from Birmingham to Belfast city running late and looking tight to beat the city airport curfew. Airport information went from Next info @22.15 to flight diverting to Belfast international, so far so good. Set off to collect passenger on this flight. Then it seems a change of plan took place as aircraft suddenly turned left towards Dublin and indeed subsequently landed into Dublin. Passengers were not offered onward travel northwards, in fact they were given a bus timetable and told to sort themselves. The problem was then that the bus was full and a further 2.5hr wait for the next one. My friend ended up sharing a taxi with other passengers getting back to Belfast at 02.30. So is that normal customer service from this airline? Is Aerlingus aware of Emerald tarnishing its reputation? Have any rules been broken? Your thoughts please.
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Old 9th Feb 2024, 16:03
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In fairness to Aer Lingus Regional it's unlikely that all that many airlines would be in a position to magic up the two buses that would be needed to transport the full contents of an ATR at 11pm or so. Relying on existing services probably makes the best sense, with the understanding that the airline is responsible for costs that customers incur.

Apropos of nothing, I'd personally suggest that a taxi split four ways is a reasonable expense at that time of night if the alternative is a bus at 2:30am.
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Old 9th Feb 2024, 16:35
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Originally Posted by dantheflyboy
I always thought that if your flight diverted that the airline had a duty of care to get you to your destination. Is that a gesture of good will? or a protection in law?
Aerlingus regional (Emerald airways) flight from Birmingham to Belfast city running late and looking tight to beat the city airport curfew. Airport information went from Next info @22.15 to flight diverting to Belfast international, so far so good. Set off to collect passenger on this flight. Then it seems a change of plan took place as aircraft suddenly turned left towards Dublin and indeed subsequently landed into Dublin. Passengers were not offered onward travel northwards, in fact they were given a bus timetable and told to sort themselves. The problem was then that the bus was full and a further 2.5hr wait for the next one. My friend ended up sharing a taxi with other passengers getting back to Belfast at 02.30. So is that normal customer service from this airline? Is Aerlingus aware of Emerald tarnishing its reputation? Have any rules been broken? Your thoughts please.
There is a duty of care and a requirement to get you to your destination. BA has done similar. Just take a cab and charge to the airline afterwards.
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Old 10th Feb 2024, 07:11
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Thanks for your thoughts and I will certainly pass on about claiming taxi.
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Old 10th Feb 2024, 14:27
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Originally Posted by dantheflyboy
I always thought that if your flight diverted that the airline had a duty of care to get you to your destination. Is that a gesture of good will? or a protection in law?
Aerlingus regional (Emerald airways) flight from Birmingham to Belfast city running late and looking tight to beat the city airport curfew. Airport information went from Next info @22.15 to flight diverting to Belfast international, so far so good. Set off to collect passenger on this flight. Then it seems a change of plan took place as aircraft suddenly turned left towards Dublin and indeed subsequently landed into Dublin. Passengers were not offered onward travel northwards, in fact they were given a bus timetable and told to sort themselves. The problem was then that the bus was full and a further 2.5hr wait for the next one. My friend ended up sharing a taxi with other passengers getting back to Belfast at 02.30. So is that normal customer service from this airline? Is Aerlingus aware of Emerald tarnishing its reputation? Have any rules been broken? Your thoughts please.
Why do EIR/ divert to BFS on occasions and DUB on other occasions. I assume DUB would give them better rates but BFS to me is more logical and quicker for pax to get home?
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