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Old 20th Oct 2023, 12:33
  #721 (permalink)  
 
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Originally Posted by SWBKCB
This doesn't ring a bell - anybody got details?
I would personally give the details but for obvious reasons for which you are fully aware of I'm not going to do so on this occasion.

But thanks to SealinkBF for his post in part explaining it.

Now does that ring your bell 🤔

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Old 20th Oct 2023, 12:54
  #722 (permalink)  
 
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Originally Posted by Sotonsean
I would personally give the details but for obvious reasons for which you are fully aware of I'm not going to do so on this occasion.

But thanks to SealinkBF for his post in part explaining it.

Now does that ring your bell 🤔
Aren't you the one mixing up BMI with BMED? BMI have never flown under a BA franchise agreement to these destinations, BMED did for many years, but this arrangement ended when BMI bought them out. BMED was merged into BMI and the BA branding was removed.
I'd love to know the secret details of which others are aware?
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Old 20th Oct 2023, 13:04
  #723 (permalink)  
 
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Originally Posted by Skipness One Foxtrot
Aren't you the one mixing up BMI with BMED? BMI have never flown under a BA franchise agreement to these destinations, BMED did for many years, but this arrangement ended when BMI bought them out. BMED was merged into BMI and the BA branding was removed.
I'd love to know the secret details of which others are aware?
To be honest Skip I knew BMED was merged into BMI, I should have known better. But it's not been the best of days so far today so I'm getting my BMs mixed up and the relevant franchise routes.

But nonetheless as you have rightly pointed out BMED flew under a franchise arrangement with British Airways rather than BMI. And the other points you have stated regarding the end of that franchise arrangement.
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Old 27th Oct 2023, 09:27
  #724 (permalink)  
 
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BA’s quarterly operating profits surged by 50% to £617 million

British Airways summer profits surge 50% despite air traffic control outage | Travel Weekly
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Old 28th Oct 2023, 11:31
  #725 (permalink)  
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I have not seen this reported elsewhere. My emphasis in red.
Customers were left horrified after several mice were allegedly spotted in a British Airways lounge at Heathrow Airport.

Footage online shows two rodents scurrying around the floor near several brown armchairs in the business lounge. An anonymous passenger expressed their "disgust" after spotting the unexpected guests and criticised British Airways over its "lack of cleanliness" following the incident. Posting a clip on Facebook, they wrote: “So this is British Airways lounge at Heathrow.

“When I go to the reception to let them know there are over three mice eating under our feet, the receptionist doesn't leave the desk and says she will let management know. “And when I complain about the free-roaming mice and the cleanliness state of the lounge (or the lack of it) through my British Airways executive, the agent says they adhere to the highest standards and it's normal for mice to reach some areas.

“How has British Airways lost its standards like that and how awful is this customer service? “This is only one video, I have multiple, showing different areas. It's just gross - British Airways business class lounge.”

The post attracted hundreds of likes and comments, with many people critical of both Heathrow and BA over the lack of cleanliness.
  • Social media user Vivian Blick wrote: “About sums up BA standards. I think they should be stripped of the'British' name as they are an embarrassment.”
  • Helen Richards added: “When we were stuck at Heathrow for 14 hours in September, we found the mice bloody good company and far nicer than any unhelpful staff.”
  • John Gregory said: “Gotta feel sorry for the mice, eating BA food.”

A spokesperson for British Airways said: “We are working with Heathrow Airport to make sure uninvited guests don't get past the door in the future.”
Heathrow Airport has been contacted for comment.
Yahoo news
How could this happen? My guess is that the cleaning was outsourced for the cheapest cost.

We'll be in a T5 lounge in a couple of weeks, I'll keep a look out.
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Old 28th Oct 2023, 11:51
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It's London, I'm afraid it will happen.
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Old 28th Oct 2023, 13:45
  #727 (permalink)  
 
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All went downhill when the Spanish lot got involved. Is it any surprise that the majority of the focus and investment goes to the Spanish airlines in the group or that they have turned BA into a low cost operator like the rest of the group?

They have 3 separate Spanish low cost operator brands and are trying to buy a 4th in Air Europa. What the hell is that about?! Most the new short haul aircraft are going to these low cost operators as well, whilst BA are stuck with 20 year + old Airbus. Don’t expect much from BA anytime soon.
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Old 28th Oct 2023, 13:52
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A spokesperson for British Airways said: “We are working with Heathrow Airport to make sure uninvited guests don't get past the door in the future.”
I thought they'd been doing that for years anyway. Mostly BAEC Bronze card holders....
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Old 28th Oct 2023, 14:04
  #729 (permalink)  
 
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And most UK airports pay lip service to proper cleaning. Most are a disgrace, not helped by the public who seem to believe that they can just throw everything around them for someone else to clean up.
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Old 19th Nov 2023, 15:30
  #730 (permalink)  
 
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Originally Posted by True Blue
And most UK airports pay lip service to proper cleaning. Most are a disgrace, not helped by the public who seem to believe that they can just throw everything around them for someone else to clean up.
True Blue
I tend to agree with you on that.

On another point re BA I have just walked in to the study to find my wife booking her seats down to Nairobi for next month, and having to pay to pre book a window seat in Business Class. This must be the only airline in the world where you have to book your seats and pay for them when in premium as I cannot think of another. It seems a very bizarre thing and also not cheap either at £80 each way. I am meeting her in Nairobi but coming down from DXB with EK, however I will be returning with her to London on BA. I have not flown with BA since 2009 or used LHR, so will be interested to compare with LH,EK,SQ who I normally fly with.
Cheers
Mr Mac
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Old 19th Nov 2023, 15:48
  #731 (permalink)  
 
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you'll be disappointed I'm afraid..................
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Old 19th Nov 2023, 16:05
  #732 (permalink)  
 
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BA introduced paid for seat selection in business class at the time of the financial crisis when hitherto non-status passengers could only select a seat when online check-in opened.

It's unlikely to change any time soon but with the Club Suite there's less impetus to pre-select a seat in long haul business class, compared to the 8 across layout in Club World where single passengers / couples / families will have their preferred seats and seats they'll want to avoid.

It looks like you will be on the Airbus A350 travelling from Nairobi, so you will at least have the Club Suite.
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Old 19th Nov 2023, 16:08
  #733 (permalink)  
 
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Originally Posted by Asturias56
you'll be disappointed I'm afraid..................
Maybe you should let them be the judge of that. For one bad experience with BA comes another good one!
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Old 19th Nov 2023, 19:05
  #734 (permalink)  
 
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Thanks for the comments, and I will report, though on a Red Eye coming North I am not really expecting much ! It will be interesting to see if we end up with a bags issue, as back then I was on first name terms with Fred the White van man who would pitch up with the bags around 6 hrs later to the point I was aware of his preference for Dark Chocolate Digestive biscuits with his Coffee. I have yet to meet a LH,EK,SQ Fred !!!

Cheers
Mr Mac
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Old 20th Nov 2023, 12:32
  #735 (permalink)  
 
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Originally Posted by Mr Mac
This must be the only airline in the world where you have to book your seats and pay for them when in premium as I cannot think of another.
Emirates and Qatar both charge for reserving Business seats on the lower fare buckets.
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Old 20th Nov 2023, 13:02
  #736 (permalink)  
 
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Originally Posted by rkenyon
Emirates and Qatar both charge for reserving Business seats on the lower fare buckets.
I think its fairly standard now, airlines don't want all the good seats taken by the early-booking leisure travellers on cheaper tickets, leaving the dregs available to the high value business customers who tend to book much closer to departure. And for people who really do want to book, its a source of revenue to the company.

Obviously zero pushback from frequent flyers, since Silver/Gold (and oneworld equivalents) have free seat selection at booking, as do full-fare bookings, and Bronze from 7 days out... so it only affects people who don't fly often and have booked cheaper tickets.
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Old 20th Nov 2023, 13:30
  #737 (permalink)  
 
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Originally Posted by SouthernAlliance
Maybe you should let them be the judge of that. For one bad experience with BA comes another good one!
if only it was one bad experience - generally the standards have been slipping for years I'm afraid.
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Old 20th Nov 2023, 15:59
  #738 (permalink)  
 
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Originally Posted by Rivet Joint

They have 3 separate Spanish low cost operator brands and are trying to buy a 4th in Air Europa. What the hell is that about?! Most the new short haul aircraft are going to these low cost operators as well, whilst BA are stuck with 20 year + old Airbus. Don’t expect much from BA anytime soon.
Er. I'm pretty sure BA are in receipt of rather a lot of brand new A320/321 NEOs and A350s.

As for "don't expect much".
I have personally flown 6 sectors on BA, LH and SH all in CLUB, within the last two months. Only one bad experience and that was the food on a return from MCO. The Club cabin on the A350/B787 was superb. The staff were friendly and attentive, I even saw a senior cabin attendent dealing with a very rude and disruptive passenger with patience and professionalism second to none. Personally I would have decked him if he had spoken to me like that!
Maybe I'm just lucky.
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Old 20th Nov 2023, 17:56
  #739 (permalink)  
 
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Originally Posted by TURIN
Er. I'm pretty sure BA are in receipt of rather a lot of brand new A320/321 NEOs and A350s.
Quite easy to find pichures of brand new build Airbuses at Hamburg XFW nearing completion, seems a waste of money to paint in BA colours then send to Spain!
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Old 20th Nov 2023, 20:03
  #740 (permalink)  
 
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I work at LHR and over the years I have seen mice in quite a few different areas, it is not really down to BA, BAA own the building and the mice don't care which bit of the terminal is run by BA, World Duty Free, Prada or Costa Coffee If they are in one area, they will be everywhere.

Not saying its right but short of hermetically sealing the lounge there is little BA can do about it, anywhere that food is being served will be a magnet for a rodent.

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