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Ryanair-10

Old 19th May 2020, 07:09
  #1841 (permalink)  
 
Join Date: Oct 2007
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Originally Posted by LTNman View Post
You can add 6 to that list for Luton. Ryanair have said they will be closing some UK bases so it will all change at some point. So which UK bases are loss making?
Well worth a watch
https://investor.ryanair.com/results/fy-20-results/


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Old 21st May 2020, 10:41
  #1842 (permalink)  
 
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Seems that Ryanair or is it their staff are threatening passengers with being blacklisted for going to their credit and debit card companies and trying to get a charge back, as they claim this is fraudulent activity. https://www.moneysavingexpert.com/ne...-fraud--and-c/
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Old 21st May 2020, 17:26
  #1843 (permalink)  
 
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Originally Posted by LTNman View Post
Seems that Ryanair or is it their staff are threatening passengers with being blacklisted for going to their credit and debit card companies and trying to get a charge back, as they claim this is fraudulent activity.
A member of staff telling somebody something wrong is sadly a normal event.

It would only become a fraudulent activity if a passenger gets a voucher, claims back from their CC company and then decides to use the voucher anyway.

Customer service people making it up is the stuff of nightmares from every employer who has ever dealth with people online.
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Old 21st May 2020, 18:43
  #1844 (permalink)  
 
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The issue is that this is not a one off. Seems that a staff briefing has possibly taken place on how to play hardball as this has happened during phone calls and live chat. Ryanair has form when it comes to pushing their own agenda and ignoring the law.
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Old 21st May 2020, 21:04
  #1845 (permalink)  
 
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Originally Posted by LTNman View Post
The issue is that this is not a one off. Seems that a staff briefing has possibly taken place on how to play hardball as this has happened during phone calls and live chat. Ryanair has form when it comes to pushing their own agenda and ignoring the law.
A couple of people off their own bat deciding to make something up and go with it is not the airline doing it.

Call centres don't record calls to assist callers, the do it to ensure people follow the script they given and limit what employees claim..
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Old 17th Jun 2020, 20:10
  #1846 (permalink)  
 
Join Date: Apr 2006
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Anyone know what Ryanair are up to with existing bookings ? I received an email changing my flight times on a June booking about a week ago, but the original flight times appear to be still on sale.
Edit. Now told that the flight was changed and then reinstated, but for some reason, no second email.

Last edited by occasional; 18th Jun 2020 at 17:45.
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Old 17th Jun 2020, 21:47
  #1847 (permalink)  
 
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Travelling against government advice will void any travel insurance. The best bit is that the insurance Ryanair are selling with their tickets are also void.
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Old 18th Jun 2020, 07:27
  #1848 (permalink)  
 
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Originally Posted by LTNman View Post
Travelling against government advice will void any travel insurance. The best bit is that the insurance Ryanair are selling with their tickets are also void.
which a lot of Ryanair passengers donít buy anyway
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Old 18th Jun 2020, 10:16
  #1849 (permalink)  
 
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Originally Posted by hec7or View Post
which a lot of Ryanair passengers donít buy anyway
have you got any data on that ?
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Old 18th Jun 2020, 18:36
  #1850 (permalink)  
 
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Originally Posted by lfc84 View Post
have you got any data on that ?
Ryanair flies all over Europe, not just holiday flights. The Sun article was referring mainly to UK holidaymakers who are around 40% of Ryanair's revenue and a great many of them have their own policies and don't need to purchase the Ryanair product
Many of the Europeans flying domestically or within Europe rely on their EHIC.
quod est manifesto

Last edited by hec7or; 18th Jun 2020 at 18:47.
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Old 20th Jun 2020, 07:37
  #1851 (permalink)  
 
Join Date: Mar 2006
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The following routes start from UK airports over the next week(some even from tomorrow - Sunday 21 June):

BHX - AGP, ALC & BCN
BOH - AGP
BRS - AGP & ALC
EDI - AGP, ALC, BCN, BUD & SXF
EMA - AGP, ALC & PMI
GLA - AGP & ALC
LBA - AGP
LPL - AGP & ALC
LTN - AGP & ALC
NCL - ALC
MAN - ACE, AGP, ALC, BCN, BGY, BUD, CIA, CRL, FAO, FUE, IBZ, LIS, MAD, MXP, PMI, PRG, SXF & TFS
PIK - AGP
(Didn't count STN, but I'm sure it's the same picture)

Most other routes then return from the beginning of July
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Old 20th Jun 2020, 09:15
  #1852 (permalink)  
 
Join Date: Oct 2004
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Originally Posted by hec7or View Post
Ryanair flies all over Europe, not just holiday flights. The Sun article was referring mainly to UK holidaymakers who are around 40% of Ryanair's revenue and a great many of them have their own policies and don't need to purchase the Ryanair product
Many of the Europeans flying domestically or within Europe rely on their EHIC.
quod est manifesto
When we travel within mainland Europe we rely on EHIC (for the next 6 months anyway) don't buy the rip off that is insurance, since insurance companies policy is to avoid paying claims at all costs. The only insurance worth having is the mandatory stuff (car insurance) the the really important stuff like your house and contents.
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Old 29th Jun 2020, 08:55
  #1853 (permalink)  
 
Join Date: Nov 2019
Location: UK
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How do I change my flight without incurring a flight change fee charge?
I am due to travel on 10th July and want to move the flight to 10th August, but both the app and website insist on charging me £35/€35...do I have to call them?
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Old 29th Jun 2020, 10:03
  #1854 (permalink)  
 
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Originally Posted by ATNotts View Post
When we travel within mainland Europe we rely on EHIC (for the next 6 months anyway) don't buy the rip off that is insurance, since insurance companies policy is to avoid paying claims at all costs. The only insurance worth having is the mandatory stuff (car insurance) the the really important stuff like your house and contents.
This is very bad advice. I had an EHIC card in Spain, which was invalid, as unbeknown to me a private doctor was called by the hotel receptionist. The doctor called a private ambulance who took me to a flashy private hospital. This resulted in a fat bill that the insurance company had to pay, as I didn't touch the NHS equivalent in Spain. If I had needed to be brought home on a medical flight EHIC would not cover that either.

Whether anyone has Covid 19 cover is another story so is a valid point.
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Old 29th Jun 2020, 11:00
  #1855 (permalink)  
 
Join Date: Oct 2004
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Originally Posted by LTNman View Post
This is very bad advice. I had an EHIC card in Spain, which was invalid, as unbeknown to me a private doctor was called by the hotel receptionist. The doctor called a private ambulance who took me to a flashy private hospital. This resulted in a fat bill that the insurance company had to pay, as I didn't touch the NHS equivalent in Spain. If I had needed to be brought home on a medical flight EHIC would not cover that either.

Whether anyone has Covid 19 cover is another story so is a valid point.
I would add that we drive rather than fly. We had cause to use the German system on one occasions and cannot speak too highly of it; I have however heard second hand that the Spanish public system isn't much to be written home about. i guess it's about where you're going, and what your perception of risk is. Touch wood, we've been travelling to northern Eurore sans insurance for knocking on 15 years now, but when we've travelled further afield, and especially offshore, we do invest in travel insurance.
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Old 29th Jun 2020, 12:02
  #1856 (permalink)  
 
Join Date: Apr 2010
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Originally Posted by ATNotts View Post
When we travel within mainland Europe we rely on EHIC (for the next 6 months anyway) don't buy the rip off that is insurance, since insurance companies policy is to avoid paying claims at all costs. The only insurance worth having is the mandatory stuff (car insurance) the the really important stuff like your house and contents.
Terrible advice. EHIC doesnít get you home if the worst happens.
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Old 29th Jun 2020, 12:03
  #1857 (permalink)  
 
Join Date: Oct 2004
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Originally Posted by SealinkBF View Post
Terrible advice. EHIC doesnít get you home if the worst happens.
Being flipant.....not entirely certain I'd want to come back.
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Old 29th Jun 2020, 19:00
  #1858 (permalink)  
 
Join Date: Apr 2010
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Originally Posted by ATNotts View Post
Being flipant.....not entirely certain I'd want to come back.
I understand! 🤩
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Old 2nd Jul 2020, 09:19
  #1859 (permalink)  
 
Join Date: Jul 2005
Location: Leeds, West Yorkshire
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260 at risk jobs saved after Ryanair pilots agree to 20% pay cut.
A further 70 jobs still at risk with possible 4+ base closures at Leeds Bradford, Prestwick, Southend & Bournemouth.

https://www.balpa.org/Media-Centre/P...ary-pay-cuts-t

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Old 5th Jul 2020, 10:40
  #1860 (permalink)  
 
Join Date: Oct 2003
Location: Luton/Tenerife
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Out of 29 arrivals into TFS today 15 are Ryanair.......welcome back
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