Ryanair-10
No new cases for umpteen days and 22 days without Covid death in Tenerife......slowly getting there.
The Canary Islands has registered 22 days without any death and only one person is being cared for in ICU in Gran Canaria.
The Canary Islands has registered 22 days without any death and only one person is being cared for in ICU in Gran Canaria.
Last edited by ericlday; 5th Jul 2020 at 11:11. Reason: Update
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FR just seem to be getting on with it trying to get people moving again (I know it is a commercial decision) good on them. I suspect they may be picking up not the usual FR users which must be helpful....
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Any more news about the potential closure of the 4 UK bases recently talked about
I understand cabin crew have also now come to an agreement but nothing more about closing bases
I understand cabin crew have also now come to an agreement but nothing more about closing bases
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Make a public announcement about potentially closing UK bases, stand back, and wait for the even more generous discounts to role in from worried airports. Cleaver people at Ryanair.
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A strangely apt typo! From Wikipedia "A cleaver is a large knife that varies in its shape but usually resembles a rectangular-bladed hatchet. It is largely used as a kitchen or butcher knife intended for hacking through bone." Have they hacked through the bones of the affected airports?
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I today flew on EI-DAS one of the older aircraft in the fleet, and out of curiosity I was wondering why the word Ryanair was not painted on the winglet. Was the winglet retrofitted onto this aircraft or just not painted during original installation?
I flew on a newer aircraft last week and that seemed to be in a worse state both inside and outside than the older aircraft I flew on today, maybe DAS had a paint job recently?
I flew on a newer aircraft last week and that seemed to be in a worse state both inside and outside than the older aircraft I flew on today, maybe DAS had a paint job recently?
Beeb reports FR to close their Hahn base because staff based there wouldn't accept paycut. Any merit to FR's claim or was it the proposed paycut was deliberately severe in the hope that pilots/cabin crew would say no, and FR would have an excuse to close a base that has shrunk significantly over the last 10 years while Frankfurt's main airport, FRA, has grown ?
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Lauda Europe.
The Group has announced that Laudamotion will be no more from the end of the year and will instead be subsumed into a new entity to be known and operate as Lauda Europe with a Maltese AOC resulting in the A320 fleet being re-registered from OE- to 9H.
So a second 9H- division for the Group and a blow for Austrian regulators and Austrian taxation income.
The Group has announced that Laudamotion will be no more from the end of the year and will instead be subsumed into a new entity to be known and operate as Lauda Europe with a Maltese AOC resulting in the A320 fleet being re-registered from OE- to 9H.
So a second 9H- division for the Group and a blow for Austrian regulators and Austrian taxation income.
Bearing in mind there will be little flying this year then the "Brand value" of a legacy name may have little going forward.
Bearing in mind there will be little flying this year then the "Brand value" of a legacy name may have little going forward.
I have always been one of the first to acknowledge Ryanair for their business acumen if not always their ethics. However, their decision to penalise early-bookers in the current climate leaves me scratching my head. Surely early booking customers are valuable to an airline business: their monies paid are in the cash pool for longer which has to be a good thing for an airline. And early bookings help to underpin certainty of operation.
But Ryanair management has chosen to throw early bookers under the proverbial bus. Those who booked after June 10th are to be treated completely differently. Now - I'm not just moaning here. As a very frequent traveller with Ryanair, I hold bookings under both sets of rules. Though I can't see why it makes sense for a business to stitch-up its early-booking customers and make additional allowances only for those who booked late. Sure, the late-bookers will be well disposed to deliver repeat business, but the early-bookers will be wholly unimpressed, and their future business risks being lost entirely.
One of my (many) Ryanair bookings made for this year has just fallen foul of this two-tier policy. I had a MAN-KIR-MAN booking due to fly later this week: it was booked early. But passengers arriving in Eire are currently required by law to self-isolate for 14 days which makes this short break trip impossible to do in practice. I did not want a refund: I wanted to re-date my flights to future replacement dates when (hopefully) the Irish government will have lifted the quarantine rule.
I priced up alternative flights for 18-21 March 2021. If booking these flights afresh as a completely new booking, the price quote is £117.68 for the 'standard' rate which includes priority and two bags. So how much to CHANGE my existing August booking made on the same fare basis to these same March 2021 dates? Answer: £104 supplement over fare originally paid, which is made up of £90 change fee plus £7 and £7 for fare difference on each sector. That £90 change fee alone is actually more than the cost of the entire original booking. Now, if the supplement for the date change was limited to the £14 fare difference, I'd rebook without a second thought. But a NINETY POUNDS change fee? Come on ...
I enquired about the situation via the Ryanair Chatbox at around 14:40 yesterday and was referred to the customer service agent queue. By end of hours at 21:00 there had been no response at all.
So today I phoned Ryanair to ask them about this, as the website homepage suggests free date changes if your travel is impacted by COVID-19. I think Eire's 14-day compulsory isolation rule should fall squarely into that category. But I was told that the fee-free date change only applies to BOOKINGS MADE AFTER JUNE 10th. Why this cut-off? It makes no sense. And I do hold other bookings which will benefit from the post June 10th guarantee, by the way.
Obviously, my decision based on this is no new booking to Kerry. Why would I take the risk, when I can't forecast when the Irish Government will lift their quarantine rule anyway? And I certainly don't trust Ryanair not to stitch me up again in similar circumstances.
So here's the score. Ryanair get to keep my fare for this week's Kerry flights. Well done revenue management team: what a win!
But here's the other side of that deal. I do around 40 Ryanair sectors in a typical year. I currently hold around £400 in vouchers from flights cancelled by Ryanair themselves earlier this year. I was planning to use those to make new bookings. But not now. Not after this stitch-up. Why would I trust them with early bookings again when people who booked after June 10th have not been subjected to this stitch-up? No ... I'll now sit back and let my original money paid out to me flow back as these vouchers hit their one year anniversary dates. Beyond this, I'll continue to book Ryanair where they're the only operator on a route but choose the alternative whenever available (unless it is Air Europa who make Ryanair look like saints!). Bookings made by me (including for friends and family) generally amount to around £3000-worth of business in a typical year. I'd reckon they can forget around two-thirds of this going forward, in favour of airlines which have treated me well through this crisis. Roll of honour includes: SAS, Aer Lingus, British Airways, EasyJet, Iberia Express, Air Baltic, Austrian Airlines, Lufthansa, TAP, TAP Express, Norwegian, WizzAir (yes, they got it right too!). Still waiting on Belavia, though time is still on their side.
So the customer has plenty of more trustworthy alternatives to consider if Ryanair wishes to pursue their rip-off change-fee policy ... Why do this???
But Ryanair management has chosen to throw early bookers under the proverbial bus. Those who booked after June 10th are to be treated completely differently. Now - I'm not just moaning here. As a very frequent traveller with Ryanair, I hold bookings under both sets of rules. Though I can't see why it makes sense for a business to stitch-up its early-booking customers and make additional allowances only for those who booked late. Sure, the late-bookers will be well disposed to deliver repeat business, but the early-bookers will be wholly unimpressed, and their future business risks being lost entirely.
One of my (many) Ryanair bookings made for this year has just fallen foul of this two-tier policy. I had a MAN-KIR-MAN booking due to fly later this week: it was booked early. But passengers arriving in Eire are currently required by law to self-isolate for 14 days which makes this short break trip impossible to do in practice. I did not want a refund: I wanted to re-date my flights to future replacement dates when (hopefully) the Irish government will have lifted the quarantine rule.
I priced up alternative flights for 18-21 March 2021. If booking these flights afresh as a completely new booking, the price quote is £117.68 for the 'standard' rate which includes priority and two bags. So how much to CHANGE my existing August booking made on the same fare basis to these same March 2021 dates? Answer: £104 supplement over fare originally paid, which is made up of £90 change fee plus £7 and £7 for fare difference on each sector. That £90 change fee alone is actually more than the cost of the entire original booking. Now, if the supplement for the date change was limited to the £14 fare difference, I'd rebook without a second thought. But a NINETY POUNDS change fee? Come on ...
I enquired about the situation via the Ryanair Chatbox at around 14:40 yesterday and was referred to the customer service agent queue. By end of hours at 21:00 there had been no response at all.
So today I phoned Ryanair to ask them about this, as the website homepage suggests free date changes if your travel is impacted by COVID-19. I think Eire's 14-day compulsory isolation rule should fall squarely into that category. But I was told that the fee-free date change only applies to BOOKINGS MADE AFTER JUNE 10th. Why this cut-off? It makes no sense. And I do hold other bookings which will benefit from the post June 10th guarantee, by the way.
Obviously, my decision based on this is no new booking to Kerry. Why would I take the risk, when I can't forecast when the Irish Government will lift their quarantine rule anyway? And I certainly don't trust Ryanair not to stitch me up again in similar circumstances.
So here's the score. Ryanair get to keep my fare for this week's Kerry flights. Well done revenue management team: what a win!
But here's the other side of that deal. I do around 40 Ryanair sectors in a typical year. I currently hold around £400 in vouchers from flights cancelled by Ryanair themselves earlier this year. I was planning to use those to make new bookings. But not now. Not after this stitch-up. Why would I trust them with early bookings again when people who booked after June 10th have not been subjected to this stitch-up? No ... I'll now sit back and let my original money paid out to me flow back as these vouchers hit their one year anniversary dates. Beyond this, I'll continue to book Ryanair where they're the only operator on a route but choose the alternative whenever available (unless it is Air Europa who make Ryanair look like saints!). Bookings made by me (including for friends and family) generally amount to around £3000-worth of business in a typical year. I'd reckon they can forget around two-thirds of this going forward, in favour of airlines which have treated me well through this crisis. Roll of honour includes: SAS, Aer Lingus, British Airways, EasyJet, Iberia Express, Air Baltic, Austrian Airlines, Lufthansa, TAP, TAP Express, Norwegian, WizzAir (yes, they got it right too!). Still waiting on Belavia, though time is still on their side.
So the customer has plenty of more trustworthy alternatives to consider if Ryanair wishes to pursue their rip-off change-fee policy ... Why do this???
If FR don't allow some sort of changeability in tickets, there would be far fewer new bookings being made at the moment. Bookings made before 10 June are already paid - if they relax the terms now, then lots of people will defer their flights for summer 2020 to something in 2021 instead, leaving seats in S20 no longer generating revenue. Once an airline has your money, they will only relax the terms if they can't deliver their side of the contract. If they haven't got your money yet, then it is in the airline's interest to find the way to squeeze maximum revenue out of you - if that means relaxing the terms, then so be it
May not be nice, but I imagine right now FR are managing, to some extent around cashflow
May not be nice, but I imagine right now FR are managing, to some extent around cashflow