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Old 24th Sep 2019, 10:45
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Originally Posted by racedo
There is no money in lower end of the market. The continual demise of companies serving that sector should be warning enough.
Tell that to Jet2.
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Old 24th Sep 2019, 11:32
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Originally Posted by eye2eye5
I can't think why Virgin would wish to create a brand to cater for the lower end if the market.
Well, they saw fit to buy the Travel City Direct brand after the XL Leisure Group collapse and the brand ran as part of the VH family for almost a decade by catering for the lower end by offering different (i.e. cheaper) hotels, however I don't know what their reasoning was at the time (market share may well have been one).

All that said, I'm inclined to agree as it would dilute the main brand and I suspect a good number of folk will turn to either themselves or TUI for long-haul holidays, particularly to Florida. I suspect the reasoning for retiring the TCD brand last year still stand even with the demise of a major competitor.



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Old 24th Sep 2019, 11:34
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Originally Posted by sixchannel
Tell that to Jet2.
Jet2Holidays are a interesting counterpoint to the trend that there's no future in package holidays and became the number two brand in the UK even before Thomas Cook's demise. Even if they are operating at the lower end of the market, they're clearly doing something right to have become very successful within the space of 12 years.
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Old 24th Sep 2019, 12:56
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Originally Posted by 116d
Jet2Holidays are a interesting counterpoint to the trend that there's no future in package holidays and became the number two brand in the UK even before Thomas Cook's demise. Even if they are operating at the lower end of the market, they're clearly doing something right to have become very successful within the space of 12 years.
I would say Jet2 are bang in the middle of the market. Their branding is kinda cheesy and annoying, but it is fun and aimed at holidaymakers. Jet2 have done well because they recognised that there is a very large market for package holidays. This kind of customer doesn't enjoy organising flights, luggage, seat swapping on-board, bus/taxi transfers, etc. Package holiday customers want to be taken care of from the time they book to the time they land back. Jet2 are exceptional at that. TC lost sight of who their customers were, what their customer wanted and that's why their offer became irrelevant to the general public. Remember that they are selling holidays on the high street - their customers are not on-line. By cutting back the shops, the airport representatives and in-resort teams they drove price-sensitive customers into the hands of Ryanair, easyJet and customers looking for service to Jet2, Virgin and TUI.

Jet2 are unusual in that they are expanding from North to South rather than the other way around and don't feign sophistication or "exclusive". I have taken a holiday with them because they had the hotel we wanted at a better price than other OTA's, with flights and luggage included. I have to say that the experience was exceptional. From check-in to arrival everything ran like clockwork and the back-up from the in-resort team was genuinely useful. I got the impression that if something did go wrong we were in good hands, with people who knew what they were doing and genuinely cared for the customer. I think thats why they have done so well.
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Old 24th Sep 2019, 13:42
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Originally Posted by brian_dromey
I would say Jet2 are bang in the middle of the market. Their branding is kinda cheesy and annoying, but it is fun and aimed at holidaymakers. Jet2 have done well because they recognised that there is a very large market for package holidays. This kind of customer doesn't enjoy organising flights, luggage, seat swapping on-board, bus/taxi transfers, etc. Package holiday customers want to be taken care of from the time they book to the time they land back. Jet2 are exceptional at that. TC lost sight of who their customers were, what their customer wanted and that's why their offer became irrelevant to the general public. Remember that they are selling holidays on the high street - their customers are not on-line. By cutting back the shops, the airport representatives and in-resort teams they drove price-sensitive customers into the hands of Ryanair, easyJet and customers looking for service to Jet2, Virgin and TUI.

Jet2 are unusual in that they are expanding from North to South rather than the other way around and don't feign sophistication or "exclusive". I have taken a holiday with them because they had the hotel we wanted at a better price than other OTA's, with flights and luggage included. I have to say that the experience was exceptional. From check-in to arrival everything ran like clockwork and the back-up from the in-resort team was genuinely useful. I got the impression that if something did go wrong we were in good hands, with people who knew what they were doing and genuinely cared for the customer. I think thats why they have done so well.
There's a reason Jet2 and Jet2 holidays regularly receive awards for their customer service and have industry customer service metrics on par with the likes of Apple! No other airline comes close.
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Old 24th Sep 2019, 19:14
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German government bailing out Condor with a bridging credit as the government has come to the conclusion that Condor in itself has a future ahead and was put into the mess by Thomas Cook.
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Old 24th Sep 2019, 19:41
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Originally Posted by sixchannel
Tell that to Jet2.
Jet 2 currently only does Holidays in Europe, it hasn't tried to be all things to all people (yet) in offering longer haul flights to the US / Africa / Carribeen. If its stays doing that then potentially it will be ok but in all likelihood it will believe it can expand.

TUI now own their own hotels / resorts etc as they get the additional profit from that, not sure Jet2 will go down that route.

One of the leaders of the big travel companies coined the "3 holiday booking phase" a number of years ago to view people self booking. Year 1 book it all themselves without a travel company and if goes ok then look at second year wondering maybe got lucky. If year 2 goes ok then onto year 3 and if that works then pretty much travel companys have lost them forever.

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Old 24th Sep 2019, 19:57
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Originally Posted by racedo
There is no money in lower end of the market. The continual demise of companies serving that sector should be warning enough.
Are you being serious?
How do you explain the phenomenal success of Ryanair and Wizz? or moving into other sectors, Poundland, Primark etc
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Old 24th Sep 2019, 21:03
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Terrible news let’s get this viral!!!!
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Old 24th Sep 2019, 21:29
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Condor

Yes the German government has agreed a loan to Condor, but only if Brussels agrees to it.
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Old 24th Sep 2019, 21:30
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Originally Posted by pabloc


Terrible news let’s get this viral!!!!
Its awful, 2 crews one from MAN and one from LGW. According to our crew fb page, an Air France purser and captain have agreed to hold tonight’s Havana-Paris flight on the condition the crews can get there from Cayo Coco.
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Old 24th Sep 2019, 21:37
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Originally Posted by USERNAME_


Its awful, 2 crews one from MAN and one from LGW. According to our crew fb page, an Air France purser and captain have agreed to hold tonight’s Havana-Paris flight on the condition the crews can get there from Cayo Coco.
Lets hope they managed to 'escape' from the hotel somehow and are en route to Havana airport. The problems there will be in getting Airside.
AND Cuba now off my holiday list - not that it ever was.
Keep us up to date USERNAME.
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Old 24th Sep 2019, 21:40
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Apparently British Embassy have been to hotel to pay but hotel won’t except credit card!!!!
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Old 24th Sep 2019, 21:42
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Originally Posted by pabloc
Apparently British Embassy have been to hotel to pay but hotel won’t except credit card!!!!
Jeez!! You couldn't make it up, could you?!
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Old 24th Sep 2019, 21:45
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While the Cuba situation is awful, its not all bad news for stranded crew...

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Old 24th Sep 2019, 21:48
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Send in the SAS......
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Old 24th Sep 2019, 22:15
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While it’s not very nice what has happened it’s nice to see virgin and the Air France crew doing all they can to help get staff home
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Old 24th Sep 2019, 23:52
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Originally Posted by Navpi
Send in the SAS......
Only...BJ isn't Thatcher.
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Old 25th Sep 2019, 10:10
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I'm looking at Ibiza departures for today's ex-flight 1040 Ibiza - Manchester (MT1201) now E91713 1200 CAA diverted to Birmingham which isn't appearing on any on-line IBZ departure boards. Will this flight be happening/when or as it isn't appearing, has it been cancelled??
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Old 25th Sep 2019, 10:22
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Originally Posted by racedo
Correct.

I would not want to be flown by a pilot under psycological pressure knowing he is being made redundant soon as plane lands. In addition what is to stop cabin crew from taking whatever they can from the plane on landing including the cash. This is not any different from what happens to any company that is in liquidation.
I sincerely hope you never travel on a bus or train as I'm sure many of their drivers are under immense pressure at some time or another, professional or personal. I'm not calling pilots drivers but I think if they are so frail that impending redundancy makes them dangerous then they shouldn't be flying at all - what about their impending medical or sim test? Or their impending divorce or recent bereavement?
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