Originally Posted by
sixchannel
Tell that to Jet2.
Jet 2 currently only does Holidays in Europe, it hasn't tried to be all things to all people (yet) in offering longer haul flights to the US / Africa / Carribeen. If its stays doing that then potentially it will be ok but in all likelihood it will believe it can expand.
TUI now own their own hotels / resorts etc as they get the additional profit from that, not sure Jet2 will go down that route.
One of the leaders of the big travel companies coined the "3 holiday booking phase" a number of years ago to view people self booking. Year 1 book it all themselves without a travel company and if goes ok then look at second year wondering maybe got lucky. If year 2 goes ok then onto year 3 and if that works then pretty much travel companys have lost them forever.