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Old 27th Jul 2017, 06:05
  #4821 (permalink)  
 
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After all it's nothing new even Laker and People Express were doing this in the 1980's
And look what happened to them. They didn't stay in the market for long. Now there are grumblings elsewhere on this forum about Norwegian's finances. It also seems their introduction to smaller airports in the US with the 737 is a total shambles with cancellations all over the show. Additionally especially during the summer months there doesn't seem to be much difference in fare structure between low cost and legacy carriers. I know which I would opt for. However I wish Premier the best of luck and certainly hope they do a better job than Norwegian are doing at the moment. I also hope their choice of aircraft will prove successful as the 320neo is certainly having a lot of teethining troubles so much so QR have cancelled their options on future orders.
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Old 27th Jul 2017, 07:00
  #4822 (permalink)  
 
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I was just quoting the fact about Laker and People Express were doing the same many years ago not how those particular airlines ended up which to be honest I can imagine Norwegian will go down the very same path as they both did in forseable future.
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Old 27th Jul 2017, 07:11
  #4823 (permalink)  
 
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Does anyone know about Swissport staff problems at BHX? Was on ZB971 AGP-BHX yesterday. One hour late arriving and departing the Captain apologised blaming their handling agents not being able to load the bags on time due to staff issues. Then on arrival at BHX had to wait for an agent to wave us on to the remote stand. Another 5 minutes before anyone arrived to bring the steps, one set only, and took a long time to raise the height! Seems like only one bus which shuttled back and forth. A 45 minute wait for the first bags. There were announcements and displays regarding staff issues but no explanation and it appeared many flights were similarly affected. What's going on?
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Old 27th Jul 2017, 07:49
  #4824 (permalink)  
 
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I think this situation with Norwegian is being over hyped. The had issues when launching long haul to start with (which had its own backlash), but that has been largely rectified with a larger fleet. Launching something as different as flying 737's transatlantic hasn't been done with scale - and plus the delays of the MAX's hasn't helped matters.
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Old 27th Jul 2017, 17:38
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It is more financial toledoashley. Also the boss has decided to go into the leasing business thinking he could make a quick buck, but now he has some aircraft on his books and nobody wants to lease them, so it his costing him a packet to park them up.
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Old 27th Jul 2017, 20:17
  #4826 (permalink)  
 
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Flybe Summer 18

At least Flybe are trying to help BHX's predicament of lack of resources - summer 2018 indicates 2 fewer aircraft and 6 flights a day less.

Berlin (shock) and Milan (shock) showing as just daily and Toulouse not bookable. Amsterdam is up to 7 daily 6 by 175.

Early days and I am sure some changes to come but 12 aircraft is probably the best that BHX can expect.

Pete
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Old 27th Jul 2017, 20:21
  #4827 (permalink)  
 
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Guessing the E195's are off then ?
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Old 28th Jul 2017, 08:22
  #4828 (permalink)  
 
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I didn't know there were flights to SFO from BHX.

Another user Steve Comar wrote: “Birmingham airport need to improve their SLA's. Shortage of baggage staff means not a single bag gets loaded on flight to San Francisco.”
Here's the rest of the story.

Birmingham Airport suffers chaos with long delays and lost luggage | Travel News | Travel | Express.co.uk
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Old 29th Jul 2017, 02:16
  #4829 (permalink)  
 
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United

Shame to see them go, was talking to a person this week who when from NY to London last month.

United from EWR-BHX-DUB $500 (return), they then flew with BA back to LHR. Flying direct EWR-BHX would of cost them $850 (return) for the same flight/dates.

An extra 6-7 hours flying/connecting to save maybe $250.

Strip the taxes, charges, op costs and Aer Lingus cut from that $500 you UA will have little spare change and if this was repeated by a high volume of passengers losses would mount. Given SN, LH, LX, EI etc all code share with UA it could be a common passenger trend.
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Old 29th Jul 2017, 02:35
  #4830 (permalink)  
 
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United ex BHX

EI-A330-300,

The key difference between a BHX/EWR and a DUB/EWR for UA will be the demand for business class. That certainly will tip the scale and determine the attractiveness of a market and sadly for BHX/BFS/EDI etc. this is their challenge. These markets will be more leisure orientated and potentially more attractive to Norwegian et al.
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Old 29th Jul 2017, 09:47
  #4831 (permalink)  
 
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A lot of delayed flight departures this morning....Swissport problems again???
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Old 30th Jul 2017, 10:22
  #4832 (permalink)  
 
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Does anyone know what the staff issues are at Swissport? A notice on BHX's site warns of delays but only refers to Swissport staff issues and how they are providing full support and that passengers should raise any complaints with their airline. Have they not employed enough staff?
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Old 30th Jul 2017, 11:40
  #4833 (permalink)  
 
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Swissport staff issues.

An unusually high number of staff sickness mixed with others being on annual leave seems to be the main problem.It is an unfortunate but regular occurrence at a lot of airport companies throughout the country at this time of year.
As far as BHX is concerned it is made worse by the troubles of the baggage handling system and border control issues.
I have over 20 years service at BHX and I have to say this is one of the worst summers I have witnessed for delays at check in,security and baggage reclaim.
I just hope the powers that be can sort it out,otherwise we could lose more passengers than gain in the next few years.
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Old 30th Jul 2017, 18:10
  #4834 (permalink)  
 
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It is my understanding that between 20-30 members of staff called in sick on thursday which I believe represented something like 25-35% of the workforce.

Now either there is a bug going round, Swissport are working staff to the bone, or it constituted some form of unofficial protest action, who knows (I suspect all play their part).

Eitherway it shows the scale of the problem facing BHX.

When is the new baggage system going to be up and running????
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Old 30th Jul 2017, 19:08
  #4835 (permalink)  
 
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... or maybe the fact that the summer holidays have just begun may have something to do with it? Not an unusual time for staff just about anywhere to pull a sickie
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Old 30th Jul 2017, 19:31
  #4836 (permalink)  
 
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... or maybe the fact that the summer holidays have just begun may have something to do with it?
With full flights and exceptionally high amount of checked in bags it stretches resources.
I don't think Swissport are alone, having worked around the patch many companies in a lot of Airports have struggled with recruitment this year.
Also don't forget Swissport took on a lot of business after Aviator. From what I hear they didn't have much choice in the matter being the only other handler!
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Old 30th Jul 2017, 19:37
  #4837 (permalink)  
 
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Originally Posted by nwoody2001
It is my understanding that between 20-30 members of staff called in sick on thursday which I believe represented something like 25-35% of the workforce.

Now either there is a bug going round, Swissport are working staff to the bone, or it constituted some form of unofficial protest action, who knows (I suspect all play their part).
Or Jaguar Landrover were having an open day for hiring...
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Old 31st Jul 2017, 08:47
  #4838 (permalink)  
 
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Departures - Swissport

Sunday there were 2-3 staff on Monarch check-in so 45 minutes coupled with the queue to security equals no time for shopping so BHX lost out big time and I am sure management will want to rectify this as soon as possible.

Security was excellent all lanes open and staff really helpful and pleasant despite the incessant waves of passengers.

Flybe - summer 18 is 5 x 175 no 195 and 6 dash I think.

Pete
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Old 31st Jul 2017, 13:14
  #4839 (permalink)  
 
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A genuine question. What can BHX do here given how this is reflecting so badly on the airport?
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Old 31st Jul 2017, 16:20
  #4840 (permalink)  
 
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Other than encouraging other handling companies to set up, not a lot (assuming a good talking to doesn't work).

The problem is airlines have screwed down costs so much there's not much left for staffing....

Not a new phenomena, but certainly got a lot worse recently.
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