Swissport staff issues.
An unusually high number of staff sickness mixed with others being on annual leave seems to be the main problem.It is an unfortunate but regular occurrence at a lot of airport companies throughout the country at this time of year.
As far as BHX is concerned it is made worse by the troubles of the baggage handling system and border control issues.
I have over 20 years service at BHX and I have to say this is one of the worst summers I have witnessed for delays at check in,security and baggage reclaim.
I just hope the powers that be can sort it out,otherwise we could lose more passengers than gain in the next few years.