Monarch - 3
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Whats the point of Monarch trying against that lot?
Join Date: Dec 2004
Location: UK
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I think the tell tale signs of Monarch losing their way are starting to come to the fore.
Kevin George saying the airline is not a low cost airline and fits in the 'middle
between traditional full service and LCC is at contrast with their horrendously tacky and cheap looking website. Even Ryanair has a more pleasing website. Given that scheduled traffic and inbound demand is more important (his words not mine) you'd think they would get their shop front into line.
Kevin George saying the airline is not a low cost airline and fits in the 'middle
between traditional full service and LCC is at contrast with their horrendously tacky and cheap looking website. Even Ryanair has a more pleasing website. Given that scheduled traffic and inbound demand is more important (his words not mine) you'd think they would get their shop front into line.
Join Date: May 2001
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Monarch.co.uk has been named top airline website in the UK, according to web researchers eDigitalResearchMonarch were named top airline in a quarterly review published this week, and 9th company overall out of all companies listed. The review acts as a benchmark for the effectiveness of websites in the UK.
Monarch beat other airlines such as Virgin Atlantic (12th overall), easyJet (22nd), Lufthansa (30th) and Jet2 (52nd) to be the highest ranking airline online not only overall, but also in the “First impressions”, “Initial research” and “Call centre agents and response times” categories.
Monarch Airlines Managing Director Kevin George said: “We have put a lot of effort into ensuring that our monarch.co.uk website is easy to use, responsive and well presented for our customers.”
“This third party validation is recognition of the achievement of our Monarch online team and proves that we are maximising the opportunity the internet presents our customers to make booking with Monarch as easy as possible.”
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The website has won awards because it is very easy to use, clear unambiguous information and a logical process with no gotchas.
Ryanair on the other hand? A lot of people must have a lot more patience than me.
Ryanair on the other hand? A lot of people must have a lot more patience than me.
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My comment was more concerning the look and feel of it, rather than than the usability - perhaps thats not entirely fair, but given that the website is their 24/7 shop window, you would think the visual/design would play an important part.
Join Date: Nov 2005
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As a small comparison of websites, i think Monarch's is one of the best.
I'm not a fan of the new bright colours since the revamp, but in terms of ease of use its spot on.
What do you want from a website when booking flights?
Ease of finding where to go from and to, dates, travellers and price.
What i do like about Monarch, and others such as Easyjet, is that they show you the cheapest prices for the whole month. This is great for those who have flexible travel dates.
I find everything is where is should be.
- Ryanair is full of adverts that clutter up the pages, is basic in design, and you have to click disclaimers and type in funny words just to get anywhere!
- FlyTCX is simple, but needs to be put in some kind of order, and they no longer have the week/month view and has a rubbish timetable section. You could say its too simple.
-Thomson flight only, simple, clear, everything where it should be. Also has the deals section.
Every website is good in its own way, but in my opinion by far the best website out there is Virgin's new one, i like the design and ease, with Monarch not too far behind.
I'm not a fan of the new bright colours since the revamp, but in terms of ease of use its spot on.
What do you want from a website when booking flights?
Ease of finding where to go from and to, dates, travellers and price.
What i do like about Monarch, and others such as Easyjet, is that they show you the cheapest prices for the whole month. This is great for those who have flexible travel dates.
I find everything is where is should be.
- Ryanair is full of adverts that clutter up the pages, is basic in design, and you have to click disclaimers and type in funny words just to get anywhere!
- FlyTCX is simple, but needs to be put in some kind of order, and they no longer have the week/month view and has a rubbish timetable section. You could say its too simple.
-Thomson flight only, simple, clear, everything where it should be. Also has the deals section.
Every website is good in its own way, but in my opinion by far the best website out there is Virgin's new one, i like the design and ease, with Monarch not too far behind.
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Accroding to Jethros Monarch have Two A320-214's and Two A321-231's Due for the First half of 2013 (March and April accroding to Mr @ Spotty M but not sure if the A320's or A321's are coming first). An extra Four A320/1 are also planned to be leased. Not sure what the Regs will be.
A300 (G-MONR) is due to leave on 4th November 2012. Not sure about the A320 (G-MPCD).
A300 (G-MONR) is due to leave on 4th November 2012. Not sure about the A320 (G-MPCD).
Last edited by MKY661; 22nd Aug 2012 at 10:30.
Moving on a little, came across this article in the DM. How true it is, well judge for yourselves.
Monarch Airlines: Cabin crew told passenger they couldn't give her a blanket for health and safety reasons | Mail Online
I would have thought that these Eastern European subcharters would contravene health and safety regulations!
Monarch Airlines: Cabin crew told passenger they couldn't give her a blanket for health and safety reasons | Mail Online
I would have thought that these Eastern European subcharters would contravene health and safety regulations!
Join Date: Nov 2008
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I think that AGP and ALC will be launched by Monarch in LBA in a short time. If they opened LBA-PMI, which is really well served by Jet2, Ryanair and Thomas Cook, the reason (in my opinion) is not that ALC and AGP are concurrent routes.
Look at the table in this link: Monarch selects Leeds Bradford as its sixth UK base | anna.aero
Look at the table in this link: Monarch selects Leeds Bradford as its sixth UK base | anna.aero
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HiFly A340 operating subbing for MON A330??
Hi Folks.
Off to Orlando on the 29th of September 2012 and was due to be flying a MON A330-200 both ways but we have just received a letter saying we are now flying with HiFly on the outward leg and Virgin on the return!
The outward is still operating as MON329 but on a HiFly A340 to SFB and the return is now VS9988 from MCO, this would appear to be a special charter as opposed to the normal VS15/16 VS27/28 that operate the MCO run.
Do Monarch have a problem with one of their A330's? The HiFly is subbing for a couple of weeks, 22nd & 29th Sept departures.
Would be great if someone knows the reason for the change. Just curious thats all.
Cheers!
Off to Orlando on the 29th of September 2012 and was due to be flying a MON A330-200 both ways but we have just received a letter saying we are now flying with HiFly on the outward leg and Virgin on the return!
The outward is still operating as MON329 but on a HiFly A340 to SFB and the return is now VS9988 from MCO, this would appear to be a special charter as opposed to the normal VS15/16 VS27/28 that operate the MCO run.
Do Monarch have a problem with one of their A330's? The HiFly is subbing for a couple of weeks, 22nd & 29th Sept departures.
Would be great if someone knows the reason for the change. Just curious thats all.
Cheers!