Monarch -2
Join Date: Oct 2008
Location: Brisbane
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Hi all,
I've tried a search and had no luck so please don't shoot me down.
I'm getting married in Sicily in Sept, and half of my family have had letters from Monarch cancelling their flights from Gatwick. Apparently they are cancelling all flights from Gatwick during the Summer season.
Can anyone shed any light on this? The other half of the family will be flying from Manchester so is it likely they'll be cancelled too? Would love any help - not least because the bride and I will be making the long trip from Brisbane beforehand!
Thanks in advance.
I've tried a search and had no luck so please don't shoot me down.
I'm getting married in Sicily in Sept, and half of my family have had letters from Monarch cancelling their flights from Gatwick. Apparently they are cancelling all flights from Gatwick during the Summer season.
Can anyone shed any light on this? The other half of the family will be flying from Manchester so is it likely they'll be cancelled too? Would love any help - not least because the bride and I will be making the long trip from Brisbane beforehand!
Thanks in advance.
Join Date: Nov 2005
Location: Coastal
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Hi Robin Pilot, congrats on your upcoming nupitals.
Have you contacted Monarch and asked them? Or the agents you bought the tickets from?
Folks, PLEASE don't use PPRuNe as a substitute for customer service. The answers you receive from this anonymous website are worthless in comparison to getting factual information and/or a commitment from the company or agent you bought the tickets from.
More importantly, bad advice here can cost you money, aggravation, and a missed trip with nobody to blame except yourself.
The Mods
Have you contacted Monarch and asked them? Or the agents you bought the tickets from?
Folks, PLEASE don't use PPRuNe as a substitute for customer service. The answers you receive from this anonymous website are worthless in comparison to getting factual information and/or a commitment from the company or agent you bought the tickets from.
More importantly, bad advice here can cost you money, aggravation, and a missed trip with nobody to blame except yourself.
The Mods
Join Date: Oct 2008
Location: Brisbane
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Thanks Evileyes. Indeed, the airline were the first port of call. No further information was forthcoming, however. Only "all summer ops from Gatwick cancelled".
I realise that a large handful of salt should be taken on here - however any information would be better than the "customer service smoke screen" I have been presented with so far.
I thought, as an existing member of pprune, I would throw the question up in an attempt to find out some further info. Then I'll look at all I have and take an educated guess on whether the 30 guests I have flying from Manchester would be better off making new arrangements or risking their existing reservations.
All bookings were made directly with the airline concerned - no tour operators have been involved.
I realise that a large handful of salt should be taken on here - however any information would be better than the "customer service smoke screen" I have been presented with so far.
I thought, as an existing member of pprune, I would throw the question up in an attempt to find out some further info. Then I'll look at all I have and take an educated guess on whether the 30 guests I have flying from Manchester would be better off making new arrangements or risking their existing reservations.
All bookings were made directly with the airline concerned - no tour operators have been involved.
Join Date: Jul 2003
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Robin, sorry mate but you can't make bookings direct with the airline to somewhere they don't fly to!
Have a look on the website and you'll see their scheduled destinations. They don't fly to Sicily and have never sold flights to Sicily as a scheduled destination.
It could have been Cosmos (the tour-operating arm of Monarch) or any number of other tour ops but it would not have been the parent company.
Have a look on the website and you'll see their scheduled destinations. They don't fly to Sicily and have never sold flights to Sicily as a scheduled destination.
It could have been Cosmos (the tour-operating arm of Monarch) or any number of other tour ops but it would not have been the parent company.
Join Date: Sep 2001
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All bookings were made directly with the airline concerned - no tour operators have been involved.
I think one of the ex GB ex EZY A321s was handed over during the weekend did the other pass across as well Ok?
jethro
jethro's UK and Ireland Airline Fleet Listings
Join Date: Feb 2003
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Will Monarch be continuing their programme of flights to destinations such as the Gambia, Egypt and east-coast Canada now with the Airbus A320 or 321, or will these routes be "upgraded" to longhaul capacity? Not sure the 321 can do most of those missions, and the 320 I'd imagine would probably still struggle.
Join Date: Oct 2006
Location: Manchester
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Will Monarch be continuing their programme of flights to destinations such as the Gambia, Egypt and east-coast Canada now with the Airbus A320 or 321, or will these routes be "upgraded" to longhaul capacity? Not sure the 321 can do most of those missions, and the 320 I'd imagine would probably still struggle.
As it happens, there is rumour that some Egypt flights may be on the A321 this summer, although the summer schedule is not yet available to confirm this.
Indeed, the airline were the first port of call. No further information was forthcoming, however. Only "all summer ops from Gatwick cancelled".
Despite the Avro logo appearing in the top right-hand corner, you would have also seen the Monarch logo and Jo Public may not necessarily realise that it is Avro (one of the charterers of this flight) that you were making the booking through. However, I would expect this to appear in the T&C's, and it is them who you should contact about your flight.
I assume the "all summer ops from Gatwick cancelled" refers only to this particular route, and nothing else your post might imply. Monarch's charter flights are determined by the companies who charter them and not Monarch. In case you didn't know, it is possible to tell this is a chater flight because you would have had a flight number beginning with MON. Good luck with your booking!
Join Date: Oct 2008
Location: Brisbane
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Thanks for the help guys.
So to make sure I understand this. Despite me booking through the Monarch website (yes there was an Avro logo in the corner - but that means nothing to me), I was in the hands of a tour operator since the advertised flight I was booking was, in fact, charter. The tour operator technically "owns" the flight, and they've decided to cancel it for whatever reason. It has nothing to do with Monarch, their scheduled ops or their Gatwick ops in general. I'll get onto Avro.
Lesons learnt by my good self - thanks again guys.
TartinTon - You are correct it wasn't scheduled. They do fly to Sicily - by charter - and you can book through their website (or so it appears). And as far as I was concerned it was direct with Monarch for the reasons explained in brackets above. Or - I just made the whole thing up to waste your time. For my next post - a complaint about my cancelled EasyJet flight to Kabul.
So to make sure I understand this. Despite me booking through the Monarch website (yes there was an Avro logo in the corner - but that means nothing to me), I was in the hands of a tour operator since the advertised flight I was booking was, in fact, charter. The tour operator technically "owns" the flight, and they've decided to cancel it for whatever reason. It has nothing to do with Monarch, their scheduled ops or their Gatwick ops in general. I'll get onto Avro.
Lesons learnt by my good self - thanks again guys.
TartinTon - You are correct it wasn't scheduled. They do fly to Sicily - by charter - and you can book through their website (or so it appears). And as far as I was concerned it was direct with Monarch for the reasons explained in brackets above. Or - I just made the whole thing up to waste your time. For my next post - a complaint about my cancelled EasyJet flight to Kabul.
Join Date: Aug 2007
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G-MONB
G-MONB departed today at 11.15am, i'm not to sure where she would be flying to. Its the end of an era for monarch, i think that the thomas cook 757 has departed for fed ex too.