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EasyJet - 4

Old 5th Apr 2011, 18:29
  #1881 (permalink)  
 
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Easyjet from winter season will close MXP-BRI, MXP-OTP and MXP-MLA but increase frequency on MXP-AMS and MXP-PRG
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Old 5th Apr 2011, 20:03
  #1882 (permalink)  
 
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'KG has gone to Kemble, but has it necessarily gone for parting out?

Surely a 7 year old aircraft is worth more complete than as spares. Unless of course it has suffered an 'incident', or has an unusually high number of cycles.
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Old 5th Apr 2011, 20:25
  #1883 (permalink)  
 
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Surely a 7 year old aircraft is worth more complete than as spares
Only if there is a market for that model.

It may be that the lease rates or purchase price for a 700 model is so much more than a 300 model with the same seating, that it is not an attractive proposition.
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Old 6th Apr 2011, 03:25
  #1884 (permalink)  
 
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TXL

Folks

The reservation system doesn't allow any purchase after Oct 30 on TXL-GVA and TXL-BSL. Are those routes abandoned ? Would seem odd ... Maybe something to do with BBI opening around those dates ?
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Old 6th Apr 2011, 09:23
  #1885 (permalink)  
 
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It's SXF and some winter flights from SXF are not yet bookable. Should be coming soon like the 2 new routes to AGA and TFS.
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Old 6th Apr 2011, 10:38
  #1886 (permalink)  
 
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EasyJet holidays

Any EZY web site experts here?
I have a couple of EZY flights booked & my API is stored OK.
However, I have also decided to give easyjet holidays a go. In this case it will not store the API ( it has to be a different log in ) It always says unable to store API try again later.
I e-mailed easyjet hols customer service 2 weeks ago with no reply.
Any ideas on how the API can be stored ?
I don't understand why you have to have a different log on from easyjet.com & easyjet holidays.com & why if you have an account it isn't auto stored anyway.
Of course, it would be nice if customer services replied to their customers.

Thanks
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Old 7th Apr 2011, 20:29
  #1887 (permalink)  
 
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Hand baggage rules

I too received the e-mail about hand baggage. I don't think it's a question of not abiding by the rules. I have no problem with that whatsoever. I have worked in aviation long enough. What I think here is a case of stable doors and horses. People, me included, have been playing with the rules for a long time. And now this is going to cause delays, stress, arguments, fights even, at the gate. I know. It happened recently on the way back from Malaga, when a young guy was asked to put his case in the measuring apparatus. He had to really stuff it in and then could not get it out!!!! Not sure whether he made the flight or not!
What I think is ridiculous is that my lap top is smaller than some peoples coats (or "overcoats" - I think their dictionary needs updating) and/or a bag full of duty free. I dont put it in a laptop bag I carry it in my hand. Now I am going to have to put it in my case, and then get it out on the aircraft before putting the case in the overhead bins, so delaying other pax who want to sit down. Contrary to what EZY say is the reason for doing this. In summer I probably dont have a coat so I am actually less of a problem than someone laptopless in winter with a big coat. Lap top bags yes again not a problem, They do take up space. And while I'm rattling on, why penalise women's (and, increasingly, men's) handbags as long as they are a reasonable size - again specifiy dimensions. We could argue for hours about what and what not to take but I think this is just another bad publicity day for the low cost operators. What was needed here was some common sense and as we all know in the aviation world that doesn't always happen! Remember EZY, you need your customers to survive. Stop making an already annoying experience worse.
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Old 8th Apr 2011, 13:21
  #1888 (permalink)  
 
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Unfortunately it has become a common occurrence that flight get delayed whilst we get peoples hand luggage into the hold as there is no room in the cabin.

People bring on hand luggage that is quite clearly a suitcase and not hand luggage. This happens on most flights I do and it's very annoying when you are running early and now have suffered a delay because people are really bending the rules and bringing far to many things into the cabin. Passengers do this knowing that if it has to go in the hold they don't get charged.

easyjet are just trying to educate people that if it is too big for the cabin best book it into the hold when booking the flight otherwise you will get stung when you try to board. If people followed the guidelines we wouldn't have had this problem, but people took advantage.
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Old 8th Apr 2011, 17:24
  #1889 (permalink)  
 
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Absolutely. On certain routes it's horrendous. It is also becoming increasingly obvious that it is not all down to people avoiding hold charges. There are many who are in such a rush, they don't want to wait in baggage reclaim and then there are those who have checked a bag but also carries the kitchen sink in their hand luggage.

Now Easyjet aren't perfect, I could happily sit here and discuss my pet hates but like Stone Cold says, in this instance Easyjet are trying to edicate passengers.

Saint Gallen. You make a worthy remark about using discretion but this in itself causes problems as it's far from consistent meaning you get away with one thing on one occasion but not on another. Lets be honest, Easyjet's hand baggage allowance is not stingy.
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Old 13th Apr 2011, 09:09
  #1890 (permalink)  
 
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easyJet Holidays

Hi Mr A Tis,

I'm sorry you've had difficulty logging into the easyJet Holidays My Bookings section of the easyJet Holidays website.

Can you please email [email protected] and we will be happy to assist you in this matter.


Thanks,
easyJet Holidays Team
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Old 13th Apr 2011, 12:53
  #1891 (permalink)  
 
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Hows that for customer service Mr A Tis!
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Old 13th Apr 2011, 14:16
  #1892 (permalink)  
 
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How's that for customer service
Not very good.


He emailed customer services 3 weeks ago.

After 2 weeks he resorted to posting on a forum.
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Old 13th Apr 2011, 14:59
  #1893 (permalink)  
 
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Its still more than he would have got from O`Leary
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Old 13th Apr 2011, 15:09
  #1894 (permalink)  
 
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@paully

agreed
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Old 13th Apr 2011, 15:22
  #1895 (permalink)  
 
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I meant the fact that someone has took the time to register on here to help the guy out. In my book, thats no bad customer service.
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Old 13th Apr 2011, 15:28
  #1896 (permalink)  
 
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the fact that someone has took the time to register on here to help the guy out
its good. but a pity it was necessary
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Old 13th Apr 2011, 16:43
  #1897 (permalink)  
 
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easyjet holiday = rip-off

Dont start slagging off O'leary, I went online holiday hunting last week and thought I would get a good deal on Easyjet holidays but before I booked I thought I would see if I could book flights and hotel on other websites...

This is what I found !!!

A Holiday on Easyjet holidays £320 for 2 adults (Lanzarote).
Flights with Ryanair and hotel through On the beach £120 for 2 adults.

A MASSIVE £200 saving .

So yes it is more than you would get from O'leary, £200 more infact.
Ryanair flight to ACE (Lanzarote) £35 rtn beat that Easyjet .
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Old 13th Apr 2011, 16:58
  #1898 (permalink)  
 
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why do people look at price and automatically think 'they are trying to rip me off'???

Could it just be that Easyjet has filled more seats, so now its going towards the top end fares?

Its all about supply and demand, not 'ripping people off'!

Dont start slagging off O'leary
Also, the original post was not about price, but customer service, which, judging off what many people I know have said, that easyjet do seem to care a bit more....
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Old 13th Apr 2011, 17:26
  #1899 (permalink)  
 
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Customer service

Yer right !
Thats why 2 yrs ago when I flew STN-NCL to visit my Mum in a Cancer hospital on a day Rtn, the day she started treatment, the flight diverted to MAN then we were coached to NCL, I was charged for a missed departure because by time they got me to NCL the Rtn flight had left to come back to STN... yer well done Easyjet...

And as for the price of a ticket I do know very well how the pricing works but at the end of the day I dont think that Easyjet has Ever had tickets from LON-ACE for £35 rtn inc tax and charges .

And when someone is looking for a flight or holiday and they see it £200 more they are hardly likely to book it because its a fuller flight are they.
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Old 13th Apr 2011, 17:47
  #1900 (permalink)  
 
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well, funny as Ive just done the quickest of searches for 11th September, and both Ryanair and Easyjet are comming up at £79.99

In fact, on looking, whilst Ryanair wins on frequency, Easyjet more often or not comes up cheaper (Easyjet typical £79.99 vs Ryanair £99.99 typical.
wanna_be_there is offline  

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