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Old 16th Mar 2011, 14:36
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EZY call centre

must say i have always found the EZY call centres overseas to be very helpful. my mother booked a flight under chrissy and her name on passport is christine. the call centre changed it at no fee when she rang. if that had been FR they would of certainly stung her for the mistake.
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Old 17th Mar 2011, 20:04
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Question ...

Can anybody confirm that EZY is reducing MAN-AMS to 5x weekly for the Summer season? The website is not offering me the option to book a day return, and two days per week appear to have no services at all. Thanks in advance for any clarification provided.

SHED.
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Old 17th Mar 2011, 20:49
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Seems OK to me Shed twice-a-day on weekdays with just a lunch-time departure on a Saturday. Hope this helps. C3B
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Old 17th Mar 2011, 22:21
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MAN-AMS will operate twice daily M-F and Sunday with a single flight on Saturday. All rotations this Summer (end of May onwards) will be operated by a MAN aircraft.

Incidentally, the 6th aircraft that will be arriving at the end of May will be an A320. Obviously things change and looking at the programme, 3xA320 and 3XA319 would do the job but A320 is what I'm being told by management.
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Old 18th Mar 2011, 19:42
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I'm off to Tenerife Next Wednesday morning with EZY from MAN. My cousin who is coming with us has just got he first passport (he's 13) but his date of birth is incorrect on the passport. It has 25th August instead of 28th August. I have entered his passport number and other details including D.O.B. into easyjet.com, it says that if the information entered does not match the travelling document, you will not be able to take the flight. Does this mean that he will be refused to travel because the passwport office made an error? It's going to be to late to get his passport ammended now.

Regards from a very worried but (sort of) excited person.
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Old 18th Mar 2011, 20:23
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Don't quote me on this as I don't work on the ground. However, I really don't see there to be a problem. Certainly keep stum and then after your hol, get it sorted.
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Old 18th Mar 2011, 20:54
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I have entered his passport number and other details including D.O.B. into easyjet.com, it says that if the information entered does not match the travelling document, you will not be able to take the flight.
Does this mean that he will be refused to travel because the passwport office made an error?
"You will not be able to take the flight" seems pretty clear to me.

I suspect the 'workaround' needs to be that you enter the passport number and DOB onto the easyjet website precisely as it is specified within the passport itself.

Then get the passport amended upon your return.
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Old 18th Mar 2011, 21:15
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as a check in/gate agent, i can tell you that you will have no problems with that. we dont check that date of birth matches 'additional passenger information'. Our main concern is obviously that the passport matches the person we have in front of us.
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Old 18th Mar 2011, 21:59
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I take it EZY are moving the BFS flights back to South terminal at LGW?? I know they changed them to operate from North, but just booked for September and the confirmation is showing South once again. How do they decide destination / terminal??
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Old 20th Mar 2011, 12:43
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Thanks for the comments ref the passport D.O.B. will send it back when we return.

Ref my flight to Tenerife will I expect to see a full flight or many empty seats? Also, what flight path would be taken for this flight. I live in N.E. Wales and was wonderning whether I would be flying in that area?
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Old 20th Mar 2011, 12:51
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Most MAN-Canaries flights seem to either travel down mid wales, or some go over the irish sea to DUB, then turn south and follow the coast of Ireland down towards the bay of biscay.
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Old 20th Mar 2011, 13:52
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Something that a number of Canaries bound flights do (I remember reading about LS's trip report in Airliner World) is go via DUB and then head south out in the Atlantic.

Although it increases journey length/fuel usage, it can save some considerable fees on ATC hence outweighing the extra fuel burn.

Don't tell the eco-nutters though
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Old 20th Mar 2011, 16:30
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I'd say 60-70% of the MAN-TFS flights with EZY go down via the Bay of Biscay and Portuguese coastline. The other 40-30% of the flight southbound go out towards the southern coast of Ireland and then follow a route called Tango 9 (one of the Atlantic Tracks running North/South) which spits us out on the northwest corner of Spain/Portugal.

The same probably goes for Northbounds too, maybe a little less use of Tango 9. As someone stated the Navigation fee's are less avoiding French Airspace but the fuel usage is marginal so no need to get the environmentalists concerned.
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Old 20th Mar 2011, 16:39
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Loads on Wednesdays TFS is currently 142. Quite a nice figure.
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Old 20th Mar 2011, 20:26
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From memory, it was about 5-600 kilos extra using Tango 9, and took about 30 minutes, depending on what short cuts you managed to get.
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Old 21st Mar 2011, 01:43
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T16 is cheaper and more direct if the wind is in your favour.
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Old 21st Mar 2011, 22:25
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Thanks for comments guys. That load figure is impressive, I didn't expect that on an EZY winter Tenerife flight for midweek. I'm coming back on Thursday 31st March at 1.45AM, hoping to land on 23L (weather depending of course). I assume it's a A320 then?

BTW, are EZY strict when it comes to a quick look in the flight deck? I work for Airbus and was thinking of taking my badge with me and asking for a quick peek inside during flight? Never know til you ask I suppose.
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Old 21st Mar 2011, 22:29
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Chances of "in flight" would be zero. However, on the ground would probably be OK, depending on the crew & turnround times.
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Old 21st Mar 2011, 22:34
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Hi Hamburg

Visits to the flight deck during flight is strictly prohibited unless you are the cabin crew on that flight, or an authorised member of staff, but, when engines are off and subjet to approval from the Captain, a visit could be possible for normal passengers.

Sorry to dissapoint, but we have the 9/11 nutters to thank for that
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Old 21st Mar 2011, 22:50
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Thanks guys, I expected that answer. I perfectley understand security and all that. I'll take my chances and ask after landing in Tenerife.

Going back to my passport business, just e mailed my itenery to myself and the flight confirmation is still saying I need to add ID information for travel but I did this on Friday! I hope everything goes ok at check in
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