EasyJet - 4
Join Date: Jul 2006
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Weather cancellations at Southend 01/11/2015
Easyjet cancellations from Southend to ALC, AGP and FAO.
I see the inbound ALC and AGP diverted to STN due fog last night Easyjet look to have simply cancelled 3x holiday flights and sent the aircraft out empty from STN to operate the return leg only.
All the passengers stranded at Southend had their flights cancelled and were not bussed to Stansted.
This is very poor customer service by Easyjet, Southend to Stansted by coach is not that far and looking at the cancelled flights they were all holiday routes.
Easyjet should advice passengers at point of booking that Southend is poorly equipped operationally, to deal with standard UK weather issues and thus if you want a better chance of your flight departing to a long planned, payed for Holiday, taking into account a hotel is fully paid for at destination then you are better to book from London Gatwick, London Stansted or Luton.
As far as the law goes Easyjet will put the cancellations down to an act of God but in reality how many passengers knew when booking they had a poorer chance of going on holiday when booking from Southend than they would have had from other London Airports
I think Easyjet should make passengers aware that Southend in not
In the same position as other Airport to deal with normal Autumn/winter UK
weather.
Very poor Easyjet
I see the inbound ALC and AGP diverted to STN due fog last night Easyjet look to have simply cancelled 3x holiday flights and sent the aircraft out empty from STN to operate the return leg only.
All the passengers stranded at Southend had their flights cancelled and were not bussed to Stansted.
This is very poor customer service by Easyjet, Southend to Stansted by coach is not that far and looking at the cancelled flights they were all holiday routes.
Easyjet should advice passengers at point of booking that Southend is poorly equipped operationally, to deal with standard UK weather issues and thus if you want a better chance of your flight departing to a long planned, payed for Holiday, taking into account a hotel is fully paid for at destination then you are better to book from London Gatwick, London Stansted or Luton.
As far as the law goes Easyjet will put the cancellations down to an act of God but in reality how many passengers knew when booking they had a poorer chance of going on holiday when booking from Southend than they would have had from other London Airports
I think Easyjet should make passengers aware that Southend in not
In the same position as other Airport to deal with normal Autumn/winter UK
weather.
Very poor Easyjet
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So, you would rather inconvenience passengers on every subsequent EZY flight in and out of SEN today by bussing pax to STN just to make sure the first flight of the day operates?
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No
A operational decision should have been made last night knowing the expected weather this morning win win
And if I was a passenger at an out station I wouldn't mind an hour or two delay knowing that 500+ passengers at Southend could have a holiday they payed for and have been looking forward to
It seems lack of planning or decision making has upset a lot op passengers.
And if I was a passenger at an out station I wouldn't mind an hour or two delay knowing that 500+ passengers at Southend could have a holiday they payed for and have been looking forward to
It seems lack of planning or decision making has upset a lot op passengers.
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So with weather conditions set to be the same tonight and in the morning are we to expect the same tomorrow, if I know the weather is going to be bad I'm sure Easyjet know but do passengers booked from Southend know 
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A operational decision should have been made last night knowing the expected weather this morning win win
And if I was a passenger at an out station I wouldn't mind an hour or two delay knowing that 500+ passengers at Southend could have a holiday they payed for and have been looking forward to
It seems lack of planning or decision making has upset a lot op passengers.
And if I was a passenger at an out station I wouldn't mind an hour or two delay knowing that 500+ passengers at Southend could have a holiday they payed for and have been looking forward to
It seems lack of planning or decision making has upset a lot op passengers.
Just that in my experience of being on the front line for several years and dealing with more cancellations, delays and diversions than I can think of (although not ever with EZY), I can assure you that you'd be the only passenger happy that their flight is being delayed in order to wait for people who booked from another airport. EZY would have to feed and water both sets of passengers, which isn't going to be cheap and then the ones originally on the flight being held at STN would be entitled to yet more money from EZY under the EU regs as their flight was being delayed for avoidable operational reasons.
I don't think EZY should have done what you suggested as it would have upset 2 loads of passengers and not just 1. Why inflict delays upon yet more people who are going on holiday?
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I'm confused. Easyjet shares have been VERY volatile in 2015. Early on they were >£19 and slipped towards £16. They recovered and have bounced around between mid £16 & high £17 all year. Money to be made over a few days if you were right in your speculations.
Now, record profits announced as shares had, over a couple of months, struggled up to £17.80. In the 2 weeks after this bullish overview of financial performance and future predictions shares have slipped mid £16 = drop 7% in 2 weeks and not a murmur.
Answers on a postcard to ..........
Now, record profits announced as shares had, over a couple of months, struggled up to £17.80. In the 2 weeks after this bullish overview of financial performance and future predictions shares have slipped mid £16 = drop 7% in 2 weeks and not a murmur.
Answers on a postcard to ..........
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Often due to profit taking after the results, there will also be market nervousness about how the public will react to the recent Paris problems. i.e. not travelling, cancelling flights etc.
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The boss of the Easyjet airline, Carolyn McCall, has been made a Dame in the New Year Honours list.
She has been chief executive at the airline since early 2010 and has been given the award for her work in the aviation industry.
She has been chief executive at the airline since early 2010 and has been given the award for her work in the aviation industry.